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A presentation at the 5th National Library for Children & Young Adults Symposium, 2011, South Korea.
The presentation is an update and also an extension of this 2009 IFLA document of the same title.
The 2011 presentation is a "workshop-style" presentation of how a Web 2.0. approach and mindset could be applied to librarians serving teens.
The full 78-page document can be downloaded at: http://www.ifla.org/en/publications/web-20-and-library-services-for-young-adults
Blurb: "The document is an introduction for librarians new to Web 2.0 and Social Media, and who are interested in using publicly accessible social media tools to serve Young Adults in any types of libraries: public, school, special or academic.
The aim is for you—the practicing librarian--to understand and ultimately decide for yourself what is the best approach in using social media as part of your Young Adult service. This document does not dictate the best way to attract teens to your library (there is none!) For each section, we will cover the "What is it" and "How to use it" so that you know "Why use it" and "What to look out for in using it". With the focus for practitioners, specific services are also elaborated." 78 pages, PDF.