Legal Process Outsourcing


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Legal Process Outsourcing

  1. 1. PRESENTATION ON LEGAL PROCESS OUTSOURCING BY Karin Informatics Services Pvt. Ltd. Registered office: SCO 35, Second Floor, Sector -26, Chandigarh 160 019 Tel- 91-172-2790366, 2790075, Fax-91-172-2790260, Mobile-09814011278 E-mail: [email_address] Website: , IT Facility: Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh-160101
  2. 2. <ul><li>VISION </li></ul><ul><li>& </li></ul><ul><li>MISSION STATEMENT </li></ul>
  3. 3. <ul><li>VISION </li></ul><ul><li>“ To Transform Outsourcing Services” </li></ul><ul><li>MISSION </li></ul><ul><li>To deliver long term benefits and measurable value to our customers by </li></ul><ul><li>leveraging our: </li></ul><ul><li>Tenets of quality and innovation </li></ul><ul><li>Best people talent </li></ul><ul><li>Self sustaining processes framework </li></ul><ul><li>Cutting edge technology </li></ul><ul><li>Domain knowledge & expertise </li></ul><ul><li>Highest Level of Security & Confidentiality Measures </li></ul>
  4. 4. OUR APPROACH <ul><li>Cost reduction through enhancement of productivity, innovation, cutting edge technology and best practices </li></ul><ul><li>Hire best talents from respective industry and its development through continuous education and training programme </li></ul><ul><li>Highest standard of quality to ensure defect free services </li></ul><ul><li>Enhancement of total performance through ongoing technology transformation, process re-engineering and continuous process improvement </li></ul><ul><li>Flexible and transparent delivery and engagement model </li></ul><ul><li>Enhancing security, privacy and confidentiality </li></ul><ul><li>Robust governance </li></ul><ul><li>Risk mitigation through robust risk management framework </li></ul>
  5. 5. <ul><li>SERVICES </li></ul><ul><li>Aeren LPO provides high quality and low cost LPO Services to </li></ul><ul><li>International companies, law firms, attorneys, publishers & legal research </li></ul><ul><li>agencies. </li></ul><ul><li>Our Major Service Areas Includes: </li></ul><ul><li>Litigation Support Services </li></ul><ul><li>Legal Research & Analysis </li></ul><ul><li>E-Discovery & Document Review </li></ul><ul><li>Deposition Summaries </li></ul><ul><li>Legal Transcription </li></ul><ul><li>Contract Drafting, Review & Management </li></ul><ul><li>Legal Drafting </li></ul><ul><li>Document Management Services </li></ul><ul><li>Corporate Due Diligence Services </li></ul><ul><li>IP Services </li></ul><ul><li>Transfer Pricing </li></ul>
  6. 6. LITIGATION SUPPORT SERVICES <ul><li>This includes services required at all stages of litigation i.e. Pre-Litigation, </li></ul><ul><li>Interlocutory Stages, Trial </li></ul><ul><li>OUR OFFERINGS: </li></ul><ul><li>Complaints </li></ul><ul><li>Legal Briefing </li></ul><ul><ul><li>Trial Briefs </li></ul></ul><ul><ul><li>Pre Trail Briefs </li></ul></ul><ul><ul><li>Appellate Briefs </li></ul></ul><ul><li>Declaratory Relief </li></ul><ul><li>Writs of Mandamus </li></ul><ul><li>Motions to </li></ul><ul><ul><li>Amend Complaint </li></ul></ul><ul><ul><li>Compel Evidence </li></ul></ul><ul><ul><li>Preliminary Injunction/TRO </li></ul></ul><ul><li>Motions in Limine </li></ul><ul><li>Criminal Law Motions and Briefs </li></ul>
  7. 7. LEGAL RESEARCH & ANALYSIS <ul><li>Our teams can handle Legal Research in virtually any Jurisdiction or area of the law. </li></ul><ul><li>Aeren LPO team is fully trained in accessing leading databases in the market like </li></ul><ul><li>Westlaw and Lexis Nexis. </li></ul><ul><li>OUR OFFERINGS: </li></ul><ul><ul><li>Comparison Surveys </li></ul></ul><ul><ul><li>Compliance & Administrative Research </li></ul></ul><ul><ul><li>Case law compilations & digests </li></ul></ul><ul><ul><li>Federal/State Statutory &Case Law Analysis </li></ul></ul><ul><ul><li>International Legal Research </li></ul></ul><ul><ul><li>Blue Sky Surveys and Legislative Bill Tracking </li></ul></ul><ul><ul><li>Intellectual Property </li></ul></ul><ul><ul><li>Defamation & Invasion of Privacy </li></ul></ul><ul><ul><li>Anti-Piracy Litigation </li></ul></ul><ul><ul><li>Entertainment Law & Trade Secrets </li></ul></ul><ul><ul><li>Employment and Labor Law </li></ul></ul><ul><ul><li>General Civil Areas such as Fraud and Contract Law </li></ul></ul><ul><ul><li>Memoranda of Law </li></ul></ul><ul><ul><li>Factual Research, including Financial, Corporate & other data </li></ul></ul><ul><ul><li>Case Law & Legislative History Research </li></ul></ul><ul><ul><li>Preparation of Compendia/Abstracts for Publications </li></ul></ul><ul><ul><li>SEC Filings Research </li></ul></ul><ul><ul><li>Primary and Secondary Legislation Searching </li></ul></ul><ul><ul><li>Large Scale Summation, Document Abstracts </li></ul></ul><ul><ul><li>Journal Searching </li></ul></ul><ul><ul><li>Current Awareness </li></ul></ul><ul><ul><li>Foreign Law Research </li></ul></ul><ul><ul><li>Secondary Source Research </li></ul></ul><ul><ul><li>Legal Opinion/Second Opinion/ Editing </li></ul></ul><ul><ul><li>Jury Verdict & Settlement Research </li></ul></ul>
  8. 8. E-DISCOVERY & DOCUMENT REVIEW <ul><li>Aeren LPO’s Litigation Services and E-Discovery provides corporations and law firms with high </li></ul><ul><li>quality, cost-effective document review and litigation support services that gives them the cost </li></ul><ul><li>certainty needed to stay in budget. </li></ul><ul><li>OUR OFFERINGS: </li></ul><ul><li>Comprehensive discovery and project management solutions </li></ul><ul><li>High-value Document Review </li></ul><ul><li>Carry out voluminous electronic and other file reviews </li></ul><ul><li>Conduct thorough analysis regarding responsiveness, relevance and privilege </li></ul><ul><li>Tailor-made organized & summarized relevant data into spreadsheets, databases or any other format from baggy documents according to clients needs </li></ul><ul><li>Create Electronic files searchable by subject, issue, author, recipient, date and document type </li></ul><ul><li>Tools to Manage, Control, Archive, Retrieve and Distribute Electronic Documents </li></ul><ul><li>File Types Filtering & De-duplication – Custodian, Folder, Collection segment, and Case </li></ul><ul><li>Conversion Services - Images, Full Text Extraction, Metadata, Database Load Files, and Reporting </li></ul><ul><li>Discovery Consulting </li></ul><ul><li>Data Collection and Forensics </li></ul><ul><li>Processing, Analysis & Early Case Assessment </li></ul><ul><li>Data Hosting, Document Review & Production </li></ul>
  9. 9. DEPOSITION SUMMARIES <ul><li>Deposition Summaries are the most valuable tools an attorney has in </li></ul><ul><li>litigation. Aeren LPO has the experience and resources necessary to </li></ul><ul><li>undertake most challenging Deposition projects </li></ul><ul><li>Aeren LPO team of attorneys is expert in handling different kind of transcripts like </li></ul><ul><li>Divorce </li></ul><ul><li>Patent infringement </li></ul><ul><li>Medical malpractice etc. </li></ul><ul><li>Aeren LPO will work closely with you and your team to deliver Deposition </li></ul><ul><li>Summaries in the format of your choice along with other relevant information like: </li></ul><ul><li>Specific record of dates </li></ul><ul><li>Names </li></ul><ul><li>Locations </li></ul><ul><li>Exhibits </li></ul><ul><li>Key facts </li></ul>
  10. 10. LEGAL TRANSCRIPTION <ul><li>Aeren LPO’s outsourced Legal Transcription can help you reduce costs </li></ul><ul><li>by up to 50% and eliminate management headaches. A clean </li></ul><ul><li>transcript with a quick Turn Around Time. </li></ul><ul><li>OUR OFFERINGS: </li></ul><ul><li>Court Proceedings </li></ul><ul><li>Licensing Appeals </li></ul><ul><li>Presentations </li></ul><ul><li>Seminars and Conferences </li></ul><ul><li>Depositions, hearings and Judgments </li></ul><ul><li>Evidence/Legal argument </li></ul><ul><li>Interviews </li></ul><ul><li>Mediations/Arbitrations </li></ul><ul><li>Settlement Negotiations </li></ul><ul><li>Witness Testimony </li></ul><ul><li>Expert Consultations </li></ul>
  11. 11. CONTRACT DRAFTING, REVIEW & MANAGEMENT <ul><li>Aeren LPO provides comprehensive Contract Management solutions where we </li></ul><ul><li>rapidly review thousands of Contracts and Summarizes compare and assimilate </li></ul><ul><li>relevant information. </li></ul><ul><li>OUR OFFERINGS: </li></ul><ul><li>Creation, maintenance & Management of Contract Databases </li></ul><ul><li>Contract Analysis </li></ul><ul><li>Contract Drafting </li></ul><ul><li>Contract Negotiations </li></ul><ul><li>Preparation of Negotiating Guidelines </li></ul><ul><li>Ongoing Contract Maintenance </li></ul><ul><li>Drafting and Management of standardized corporate documents </li></ul><ul><li>Contract reviews and amendments </li></ul>Our attorneys have years of contract drafting expertise drafting simple & complex contracts including: <ul><li>Non-Disclosure Agreements </li></ul><ul><li>Vendor/ Service Contracts </li></ul><ul><li>Telecom Services Agreements </li></ul><ul><li>Internet, Advertising & Media Agreement </li></ul><ul><li>Teaming Agreements </li></ul><ul><li>Employee contracts, </li></ul><ul><li>Sponsored agreements, </li></ul><ul><li>Grants contracts, </li></ul><ul><li>Collaboration agreements, </li></ul><ul><li>Industry specific contracts. </li></ul><ul><li>Judicial proceedings, </li></ul><ul><li>Articles of incorporation, </li></ul><ul><li>Power of attorney, </li></ul><ul><li>Evidentiary documents, </li></ul><ul><li>Licensing agreements, </li></ul><ul><li>Lease agreements, </li></ul><ul><li> ……… . & many more </li></ul>
  12. 12. LEGAL DRAFTING <ul><li>Aeren LPO outsourcing solutions provide all type of standard high quality </li></ul><ul><li>litigation related documents. </li></ul><ul><li>OUR OFFERINGS: </li></ul><ul><li>Preparation of Summons & Complaints </li></ul><ul><li>Appeal papers, notices and briefs </li></ul><ul><li>Discovery requests and responses </li></ul><ul><ul><li>Interrogatories </li></ul></ul><ul><ul><li>Product of Documents </li></ul></ul><ul><li>Motions </li></ul><ul><li>Service/Mailing Affidavits </li></ul><ul><li>Preparation of witness lists/kits & summaries </li></ul><ul><li>Creation of timeline of events and exhibits </li></ul><ul><li>Legal briefs and memoranda </li></ul><ul><li>Petitions for certiorari </li></ul><ul><li>Employment manuals </li></ul><ul><li>Licenses and other contracts </li></ul>
  13. 13. DOCUMENT MANAGEMENT SERVICES <ul><li>Document Management involves efficient way of creating, handling, storing & sharing </li></ul><ul><li>the information. It allows business persons to store documents in an organized and </li></ul><ul><li>secure way that still allows documents to be found easily. </li></ul><ul><li>OUR OFFERINGS: </li></ul><ul><li>Data entry </li></ul><ul><li>Image and Document Coding </li></ul><ul><li>Bibliographic Coding </li></ul><ul><li>Indexing and Tagging </li></ul><ul><li>Scanning and OCR </li></ul><ul><li>Auto-coding </li></ul><ul><li>Document Acquisition and Management </li></ul><ul><li>Data Hosting & Capture </li></ul><ul><li>Data Conversion </li></ul><ul><li>Database/Document Creation & Maintenance </li></ul><ul><li>Document Assembly, Unitization & Preparation </li></ul><ul><li>Electronic or Manual Bates Numbering </li></ul><ul><li>Post Processing & Cleanup </li></ul>
  14. 14. CORPORATE DUE DILIGENCE SERVICES <ul><li>By outsourcing this task to Aeren LPO, companies involved in M&A work </li></ul><ul><li>save themselves a substantial percentage of the legal costs involved in </li></ul><ul><li>these transactions, and free up resources to concentrate on more critical </li></ul><ul><li>aspects of the transaction. </li></ul><ul><li>OUR OFFERINGS: </li></ul><ul><li>Pre/Post Merger Due Diligence </li></ul><ul><li>Integration Activities </li></ul><ul><li>Public Companies Corporate Profiles </li></ul><ul><li>Preparation of Disclosure Schedules </li></ul>
  15. 15. IP SERVICES <ul><li>Aeren LPO’s Intellectual Property practice team delivers highly developed </li></ul><ul><li>Intellectual Property services to ensure protection of intellectual property . </li></ul><ul><li>OUR OFFERINGS: </li></ul><ul><li>Patent Searches and Analytics </li></ul><ul><li>Provisional & Non-Provisional Utility Patent Drafting </li></ul><ul><li>Patent Prosecution Related Services </li></ul><ul><li>Patentability Analysis </li></ul><ul><li>IP Portfolio Management </li></ul><ul><li>IP Research and Monitoring </li></ul><ul><li>Trademark and Copyright Services </li></ul>
  16. 16. TRANSFER PRICING <ul><li>Our team is well trained and experienced in working on all type of data </li></ul><ul><li>bases relating to Transfer Pricing study. </li></ul><ul><li>OUR OFFERINGS: </li></ul><ul><li>Complete Transfer Pricing study </li></ul><ul><li>Transfer Pricing Documentation </li></ul><ul><li>FAR & Economic Analysis </li></ul>
  17. 17. QUALITY <ul><li>Quality is integral to our operation excellence & our Quality philosophy is a tangible </li></ul><ul><li>expression of one of our core values. </li></ul><ul><li>Our Litigation Services processes are Six Sigma driven with a high focus on quality to provide litigation services from inception to closure </li></ul><ul><li>Efficiency and performance metrics are determined based on the tools available within the chosen review platform. Project managers review efficiency and performance on a daily basis and provide reports as required by our clients. </li></ul><ul><li>Quality service starts with recruiting and training. Aeren LPO invests in continuing training programs with experienced trainers. We meet or exceed your standards and benchmarks in the course of our training program </li></ul><ul><li>Our continuous improvement teams apply Six Sigma and ISO concepts to reducing defects and improving efficiency. By applying each stage of our continuous improvement process in a disciplined manner, we make changes in day-to-day business operations that align our processes and systems with your needs. </li></ul>
  18. 18. SECURITY, CONFIDENTIALITY & PRIVACY <ul><li>“ Security is our highest concern” </li></ul><ul><li>Aeren LPO’s sophisticated data security policy and stringent physical security methods </li></ul><ul><li>ensure client confidential information remains uncompromised. Aeren LPO views the </li></ul><ul><li>protection of its clients’ confidential information of the utmost importance. </li></ul><ul><li>Aeren LPO ensures the security covering the following measures: </li></ul><ul><li>Physical on-site security </li></ul><ul><li>Personal workstation preventative measures </li></ul><ul><li>Domain and file server </li></ul><ul><li>Data Transfer Security </li></ul><ul><li>Data Integrity </li></ul><ul><li>Work Ethics </li></ul><ul><li>Operations </li></ul>
  19. 19. TECHNOLOGY INFRASTRUCTURE <ul><li>Aeren LPO employs state of the art technology infrastructure, including a robust LAN/WAN setup, </li></ul><ul><li>sophisticated servers with advanced security software and applications, real-time data backup, </li></ul><ul><li>dedicated and multiple Internet lines, 24x7 access and virtual private networks that enable us to </li></ul><ul><li>integrate with client sites </li></ul><ul><li>SOFTWARE </li></ul><ul><li>Attenex </li></ul><ul><li>Stratify </li></ul><ul><li>Kroll </li></ul><ul><li>Ringtail </li></ul><ul><li>Documatrix </li></ul><ul><li>Summation </li></ul><ul><li>Case Vault </li></ul><ul><li>Merrill Discovery Navigator </li></ul><ul><li>Live Note </li></ul><ul><li>Docuity </li></ul><ul><li>eView </li></ul><ul><li>CaseLogistix </li></ul><ul><li>Clearwell </li></ul><ul><li>Concordance® FYI </li></ul><ul><li>iConect </li></ul><ul><li>IPRO </li></ul><ul><li>IQWEST </li></ul><ul><li>DATABASES </li></ul><ul><li>LexisNexis </li></ul><ul><li>Westlaw </li></ul><ul><li>Delphion </li></ul><ul><li>Micropat </li></ul><ul><li>Google Patents </li></ul><ul><li>Non Patent (Google, IEEE etc.) </li></ul>
  20. 20. PREFERRED ENGAGEMENT MODEL <ul><li>“ We deliver value for money” </li></ul><ul><li>Pricing for our outsourcing services depend upon various factors like </li></ul><ul><li>complexity, verticals, volume, duration, etc. We offer a flexible, </li></ul><ul><li>customized, transparent & cost effective value based pricing model to our </li></ul><ul><li>clients. </li></ul><ul><li>INPUT- BASED SCHEMES </li></ul><ul><li>OUTPUT- BASED SCHEMES </li></ul>
  21. 21. INPUT- BASED SCHEMES <ul><li>Per  hour  basis The  LPO  vendor  company  offers  the  services,  quoting  rates  on hourly bases  for  all  kinds  of  work  outsourced.  For  example,  charging  fee  of  USD  40  per  hour  for  legal  research  made  online  for  the  clients  for  X  number  of  hours.   </li></ul><ul><li>Manpower  basis (FTE) This  is  the  pricing  model  whereby  the  vendor  company  deploys  the equivalent number  of  legal  experts as the client would have/had in his country  to  suit  the  project  needs  of  the  client  company/firm.  The  vendor  charges  the  client  on  the  basis  of  number  of  people  deployed  for  that  particular  client.   </li></ul><ul><li>Virtual Captive Center This is a model that Aeren LPO has transformed with years of experience to its credit. This model offers ultimate control to the client over the resources deployed by the vendor. It offers all advantages of Captive Service Center and Third Party Vendor. T he price is charged on the basis of number of work station used by the client. </li></ul>
  22. 22. OUTPUT- BASED SCHEMES <ul><li>Transaction Fees A Transaction based pricing model for outsourcing is one where payments to the vendor are based on the number of transactions executed. This model is emerging quite a popular especially in a scenario when the process to be outsourced is a standardized process, repeatable transactions, clearly defined beginning & end. This model makes it easier to alien the incentives of the client & vendor. This model can be used with various variations. </li></ul><ul><li>Pay per Unit In this method the vendor offers a unit-based set rate and the client company pays depending on the amount of usage. An example would be maintenance services, where the client pays for the number of units that avail the maintenance service. </li></ul><ul><li>Project Based/Flat  fee The service provider charges one lump sum fee for the case, at the beginning or end of  </li></ul><ul><li>the project outsourced. For example, charging USD 5000 for the entire project of research/survey irrespective of the number of hours involved.   </li></ul><ul><li>Retainer ship  fee   In this case, the client company pays a monthly or yearly fixed sum of money to the LPO vendor. This way, it can gain access to legal services when the need arises. Big corporations who are highly vulnerable to legal issues and risks predominantly opt for this model.   </li></ul>
  23. 23. ENGAGEMENT MODEL THAT WE TRANSFORMED <ul><li>“ Virtual Offshore Captive Centre” </li></ul>
  24. 24. What is “ Virtual Offshore Captive Centre ” - engagement model <ul><li>“ VOCC is our unique client engagement model that places the client into the shoes of the owner (1) of an ‘Offshore Captive Centre’ without actually having established / owning the same in the Offshore Jurisdictions. It builds up collaborative partnership rather than vendor relationship. This model encapsulates all the benefits of an ‘Owned Captive Centre’ and ‘Third Party Outsourcing Vendor’ while eliminating their disadvantages.” </li></ul><ul><li>Note 1: Owner implies owner like controls over facility, resources, manpower, project management, delivery etc. </li></ul><ul><li>… .Cond next slide </li></ul>
  25. 25. <ul><li>ADVANTAGE – VOCC </li></ul><ul><li>FINANCIAL ADVANTAGE </li></ul><ul><li>NON-FINANCIAL ADVANTAGE </li></ul><ul><li>… .Cond next slide </li></ul>
  26. 26. <ul><li>FINANCIAL ADVANTAGE </li></ul><ul><li>No Investment in setting up IT facility in Offshore jurisdiction </li></ul><ul><li>No Investment in IT Assets thereby saving huge “Capex”. </li></ul><ul><li>No working capital required </li></ul><ul><li>No Income Tax in Offshore jurisdiction </li></ul><ul><li>No Dividend Tax in Offshore jurisdiction. </li></ul><ul><li>No Transfer Pricing Liability </li></ul><ul><li>No Cost in Home Country for Offshore affairs. </li></ul><ul><li>No Employee liability </li></ul><ul><li>No Winding up/Liquidation/Exit Cost </li></ul><ul><li>No Compliance Cost </li></ul><ul><li>No Future Liability in respect of Potential Risks in Offshore jurisdiction </li></ul><ul><li>Substantial Savings in Litigation & Legal Cost </li></ul><ul><li>… .Cond next slide </li></ul>
  27. 27. <ul><li>NON-FINANCIAL ADVANTAGE </li></ul><ul><li>Client retains full control over production/ process / project management </li></ul><ul><li>No “owning legal entity risks & hassles” in foreign jurisdiction </li></ul><ul><li>Ultimate controls over facility, resources, manpower etc. </li></ul><ul><li>Timely & Quality delivery </li></ul><ul><li>No set up time </li></ul><ul><li>No entry & exit issues in offshore jurisdiction </li></ul><ul><li>High level Quality governance </li></ul><ul><li>Greater degree of risk management </li></ul><ul><li>Greater Client satisfaction </li></ul><ul><li>No new vendor risk </li></ul><ul><li>Minimal Outsourcing risks </li></ul><ul><li>Partner not vendor </li></ul><ul><li>Very cost effective than traditional outsourcing model </li></ul><ul><li>Seamless Transition </li></ul><ul><li>Real-time visibility and risks management </li></ul><ul><li>IT project visibility and productivity </li></ul><ul><li>Quick & Clean outsourcing arrangement </li></ul><ul><li>Best outsourcing strategy & management tool </li></ul>
  28. 28. <ul><li>INDIA ADVANTAGE </li></ul>
  29. 29. INDIA ADVANTAGE <ul><li>Quality Pool of Talented Resources </li></ul><ul><li>Cost Advantage </li></ul><ul><li>Excellent Infrastructure </li></ul><ul><li>Enabling Government Policies & Support </li></ul><ul><li>Strong Fundamentals </li></ul><ul><li>Robust Enabling Business Environment </li></ul><ul><li>Enhanced Value Delivery Capabilities </li></ul>
  30. 30. KNOWLEDGE PROFESSIONALS ( in Thousand) FY- 2009E ~2.2 million ~8.0 million ~10.2 million <ul><li>Industry directly employs nearly 2.23 million professionals </li></ul><ul><li>Indirect employment multiplier estimated to be 3.6x, translating to ~8 million additional jobs </li></ul>(Source IDC, NASSCOM) … .Cond next slide
  31. 31. Talent pool continues to increase with 3.5 million additions this year Talent Availability Outturn Technical Graduates and Post Graduates(‘000) Non-technical Graduate and post Graduate (‘000) Source: IAMR, Indiastat, UGC, MHRD, AICTE, NASSCOM
  32. 32. <ul><li>OUR </li></ul><ul><li>LOCATION </li></ul>
  33. 33. OUR LOCATION <ul><li>Located in Chandigarh, 160 miles (towards North) from New Delhi (Capital of India) </li></ul><ul><li>Facility in “Chandigarh Technology Park” – a venture of Chandigarh Administration, Government of India. </li></ul><ul><li>Adjacent to Infosys, Airtel, DLF, Wipro, IBM, The Grand Hyatt, Pride Asia-Asia’s best self contained world class township. </li></ul><ul><li>10 Km. from Airport, 3 Km from railway station and 8 Km from the general Bus stand. </li></ul>
  34. 34. WHY CHANDIGARH ? <ul><li>Chandigarh (Tier-III, city) is most preferred IT destination ensuring lower labor costs, lower real estate costs and reduced staff attrition (Source:- Jones Lang La Salle, leading real estate consultant) </li></ul><ul><li>Chandigarh got third slot at NASSCOM - ATKEARNEY study on location road map of for IT-BPO growth. </li></ul><ul><li>Top IT players like Infosys, IBM, TCS, DELL, Quark, Wipro etc. are located </li></ul><ul><li>High literacy rate of 81.9% </li></ul><ul><li>No. 1 in the country in Human Development Index. </li></ul><ul><li>Large knowledge pool of more than 20,000 engineers & qualified professionals, per annum. </li></ul><ul><li>Low cost of operation </li></ul><ul><li>Excellent government support </li></ul><ul><li>Excellent business environment & infrastructure </li></ul><ul><li>Excellent social & living environment. </li></ul><ul><li>Only Well planned and modern city in India </li></ul>
  35. 35. <ul><li>MANAGEMENT </li></ul><ul><li>& </li></ul><ul><li>GOVERNANCE MODEL </li></ul>
  36. 36. FOUNDERS / PROMOTERS <ul><li>Raman Aggarwal (43 years) (Chairman) - a professionally qualified Chartered Accountant having more than 25 years of experience to his credit, in the field of Accounts, Tax, Legal Strategy, Planning and Business Management. </li></ul><ul><li>Anju Aggarwal (41 years) (Director & Head) - a professionally qualified Architect with a bankable experience of 20 years in the field of Architecture, Planning, Designing etc. </li></ul><ul><li>Simpy Gupta (38 years) – a professionally qualified Law graduate and Company Secretary, having more than 15 years of experience in Legal & Corporate matters. </li></ul><ul><li>R.K Aggarwal (65 years) - a qualified Civil Engineer, having more than 43 years of experience in Engineering line. </li></ul>… .Cond next slide
  37. 37. INDEPENDENT DIRECTOR - DESIGNATE … .Cond next slide 40 Years in Policy, strategy Planning & Tax Matters. Retired at a Senior Position, as a Member of &quot; Central Board Of Direct Taxes&quot;, Ministry Of Finance, India. Indian Revenue Service Mr. B. Swarup 2 43 Years in Engineering & Construction Civil Engineer, retired at a Senior Position from &quot; Government Of India&quot;. Engineer Mr. R.K Aggarwal 1 EXPERIENCE DESIGNATION QUALIFICATION NAME S.NO
  38. 38. GOVERNANCE MODEL <ul><li>For each client, there will be a separate steering committee. </li></ul><ul><li>The Steering Committee shall comprise of four members, two from client side & two from the organization. </li></ul><ul><li>Under the steering committee, there will be five operational committees, consisting 2 members in each operational Committees (functions) from the steering committee - one from client side and other from the organization- </li></ul><ul><ul><li>HR & Admin Committee </li></ul></ul><ul><ul><li>Facility Management Committee </li></ul></ul><ul><ul><li>Production Committee </li></ul></ul><ul><ul><li>Accounts, Finance, Tax & legal Committee </li></ul></ul><ul><ul><li>IT Infrastructure Management Committee </li></ul></ul><ul><li>Steering Committee will meet at least once in a month to review the operation Committee & formulate Policies & Strategies. </li></ul><ul><li>Operational committee will meet as per the requirements i.e. Daily basis, Weekly Basis & for monthly basis etc. </li></ul>
  39. 39. <ul><li>OUR ADVANTAGE </li></ul>
  40. 40. OUR ADVANTAGE <ul><li>One Stop Shop </li></ul><ul><li>Best People Talent </li></ul><ul><li>Substantial Cost Savings </li></ul><ul><li>Deep Domain Industry Knowledge & Expertise </li></ul><ul><li>Best-in-Class Process and Quality System </li></ul><ul><li>Cutting Edge Technology </li></ul><ul><li>Highest Level of Security & Confidentiality Measures </li></ul><ul><li>Strategic Location </li></ul><ul><li>Superior Controls </li></ul><ul><li>Scalability of Operations </li></ul><ul><li>State of the Art Modular IT Facility </li></ul><ul><li>Experienced Management </li></ul><ul><li>Flexible and Transparent Delivery & Engagement Model </li></ul><ul><li>Risk Mitigation through Robust Risk Management Framework </li></ul><ul><li>Technology Enabled Business Solutions </li></ul><ul><li>Low Attrition Rate through Best Recruitment & Retention Strategies </li></ul><ul><li>Continuous Process Improvement </li></ul><ul><li>Technology & Process Transformation </li></ul><ul><li>Timely Delivery </li></ul><ul><li>Robust Information & Security Management System </li></ul><ul><li>Delivering the Best ROI </li></ul><ul><li>Sound Financial Stability </li></ul>
  41. 41. <ul><ul><li>FIVE REASONS OF OUR SUCCESS </li></ul></ul><ul><ul><li>Large Customer Network across Globe. </li></ul></ul><ul><ul><li>Deep Domain Knowledge & Expertise in various verticals </li></ul></ul><ul><ul><li>Unique & Cost Efficient newly transformed Engagement Model </li></ul></ul><ul><ul><li>World Class, State of Art, IT Infrastructure in India’s most preferred IT destination. </li></ul></ul><ul><ul><li>Sound Financial Health. </li></ul></ul>
  42. 42. LIST OF EXISTING CUSTOMERS <ul><ul><li>Quark Group of Companies : USA </li></ul></ul><ul><ul><li>Opera Software : Norway </li></ul></ul><ul><ul><li>Emmersson Electric : USA </li></ul></ul><ul><ul><li>Patni Computers : USA </li></ul></ul><ul><ul><li>Heron Health Care : U.K. </li></ul></ul><ul><ul><li>Agilyst : USA </li></ul></ul><ul><ul><li>Hales : USA </li></ul></ul><ul><ul><li>Bebo Technology : USA </li></ul></ul><ul><ul><li>Meritech : Japan </li></ul></ul><ul><ul><li>Buddha Slug : Switzerland </li></ul></ul><ul><ul><li>‘ First to File’ : USA </li></ul></ul><ul><ul><li>Sochacom International : Canada </li></ul></ul><ul><ul><li>Study Places Inc. : USA </li></ul></ul><ul><ul><li>Baya Tree Infocom : USA </li></ul></ul>
  43. 43. <ul><li>OUR VALUE PROPOSITION </li></ul><ul><li>Our value proposition is to ensure cost effective and efficient LPO Services by delivering high quality & technology enabled solutions. </li></ul>
  45. 45. <ul><li>THANK YOU </li></ul><ul><li>AEREN LPO </li></ul><ul><li>A </li></ul><ul><li>PRODUCT OF KARIN INFORMATICS SERVICES </li></ul><ul><li>PVT. LTD. </li></ul><ul><li>Registered office: </li></ul><ul><li>SCO 35, Second Floor, Sector -26, Chandigarh 160 019 Tel- 91-172-2790366, 2790075, Fax-91-172-2790260, Mobile-09814011278 E-mail: [email_address] Website: </li></ul><ul><li> , IT Facility: Plot No. 14, Rajiv Gandhi Chandigarh Technology Park, Chandigarh-160101 </li></ul>