Evaluating Share Point As An Enterprise 2.0 Platform

|Enterprise Web 2.0
Enterprise 2.0 Consultants
Building the next generation of Powerful, Interactive applications in the Enterprise that integrate content, data and documents with user driven content and self service features
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|Enterprise Web 2.0
Agenda
1
Who we are, and what we do?
About Optimus BT
An overview of Optimus BT, our capabilities and customers
2
What is Enterprise 2.0?
An overview of Enterprise 2.0
A deep dive into the specifics of Enterprise 2.0, and the adoption metrics
3
Who are the major players in Enterprise 2.0, and what features do the provide?
Platforms for Enterprise Web 2.0
An evaluation of challengers and visionaries in the Enterprise 2.0 space
4
What have we done with SharePoint and Enterprise 2.0?
If you already own SharePoint…
An overview of the Enterprise 2.0 solutions that we have built with SharePoint for our customers
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Optimus BT – Solution Areas

|Enterprise Web 2.0
Agenda
1
About Optimus BT
2
3
4
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What do Enterprises need in terms of sharing?
People Places Information
"I need up to date business happenings"
"I need someone to explain this to me"
"We need a place to collaborate"
Explicit
Common Ground
Context
5

The Definition
Enterprise 2.0 is the design and implementation of formal infrastructure to cultivate the "informal" within the organization, borrowing from the successful design methodologies of Web 2.0 and Social applications on the internet to reap the benefits of widespread collaboration within the context of the enterprise. The primary benefit ofis to unleash the power of the "informal" connections, interests and knowledge within the workforce of the organizationfor the benefit of all within the organization’s eco-system – employees, customers, partners, industry collaborators

Enterprise 2.0 – What is it?

Collaboration–Enterprise 2.0 is sourced by Freeform and informal collaboration which leads to better communication, and knowledge sharing within the Enterprise.
Knowledge Democratization -Enable employees to be more

productive , more knowledgeable. Make Knowledge available to every
employee, allowing them to take responsibility and take effective action.
Harness the knowledge of the experienced.

Sense and Respond -Be more responsive to customers, partners, and

supplier issues with knowledge from subject matter experts

Extended Enterprise - Enable Collaboration, not only within the

organization, but also with partners, suppliers, and customers and make them
part of your everyday conversations

Respond to the needs of The new workforce, given the fact that they are more

socially driven, with an expectation oftransparency, inclusion, instant
gratification, and in-context information, thanks to their exposure to the new
web, THE WEB 2.0. Because you, as an organization, can no longer safely ignore
the proceedings on the web, and turn yourself in, behind the firewall
Freeform Collaboration
Knowledge Enablement
Emergent Structure
Transparency
Informal Conversations
Innovation
Informal Conversations
Combine Field Knowledge and Leadership

Enterprise
Social interactions
collaborate
Publish
Content &
context
Discover
Share
Validate
Re-use
Enterprise Knowledge
Business Knowledge
Wider benefit of Web 2.0 Interactions in the Enterprise – when implemented formally
Sharing with the Extended Eco-System
HRWeb (personnel)
FinWeb (financial)
ITWeb(IT Help)

Integrating Web 2.0 in the Enterprise
Web 2.0 Capabilities
Enterprise Mash ups
Vendor Collaboration
Employee Collaboration
Search Applications
Reporting dashboards
Profile Dashboards
Communities
Vendors
Customers
Suppliers
Relevant Information consolidated from internal sources
Employees
Formal Infrastructure to cultivate the “Informal” within the Organization

Enterprise 2.0 Adoption Metrics [Source – McKinsey Global Survey 2008]

Impact of Social Software … some what if scenarios
If you had:

An Intranet that integrates wikis, and blogs for supporting employees – where the various support functions use Wikis, Blogs, to update the organization on policy change details, detailed help files – with users ability to add more context for specific solutions or questions
A Sales Portal that would give your sales people access to effective sales strategies employed by other sales people, to sell the product that you are selling right now. – Similar to what AMAZON does with its suggestion engine
A skills/ Talent management solution that would allow users to be able to search for experts in the areas of your interest- and let you collaborate with him, with tools to ask him a question, discuss a particular issue that you have, etc: Similar to what LinkedIn does with Connections
An Issue Management system, that would allow you to search for similar issues, solutions, and collaborate with other people regarding your specific issues, keep track of specific issue categories using RSS feeds. Similar to what online forums do

The POSSIBILITIES are many…

|Enterprise Web 2.0
Agenda
1
About Optimus BT
2
3
4
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Leading Platform Comparison for Enterprise 2.0

Players in the Social Software Space [Source – Gartner Social Software 2008 Report]

Tight integration with MS- Office suite
Powerful Collaborative document management capabilities
Easily compatible with most IT strategies of most Enterprises
Robust security and easy Administration
Multilingual capabilities
Easily connected to external applications and databases

More of Content Management features
Lacks social networking capabilities, which are provided by integration with Lotus Connections
Readily integrates with Lotus Notes
Powerful Security and Storage, Email capabilities

Great usability and clean user interface
Solution built specifically for Social collaboration
It is a simple, powerful wiki that lets you create and share pages, documents and rich content with your team.
It provides greater flexibility with social networking.
Very powerful Search and Contextual features

Easy content Editing- Double Click to Edit
Send e-mail to blog, wiki pages
Activity Stream, Recent updates and other contextual components
Easy tacking of dead links, idle pages etc.
Good user interface with Web 2.0 icons , look and feel

100 % customizable home page for each user.
Clean and Simple Dashboards like look and feel
Focused on Knowledge management capabilities
Powerful Project workspaces with calendaring features

Open source content Management Solution
Highly flexible platform and allows for major customizations

If you already have SharePoint – Enterprise 2.0 Capabilities Deep Dive and Solutions

|Enterprise Web 2.0
Agenda
1
About Optimus BT
2
3
4
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SharePoint Service Areas
Docs/tasks/calendars, blogs, wikis, e-mail integration, project management “lite”, Outlook integration, offline docs/lists
Server-based Excel spreadsheets and data visualization, Report Center, BI Web Parts, KPIs/Dashboards
Business
Intelligence
Collaboration
PlatformServices
Rich and Web forms based front-ends, LOB actions, pluggable SSO
Enterprise Portal template, Site Directory, My Sites, social networking, privacy control
BusinessForms
Portal
Workspaces,
Security, Storage,
Topology, Site Model
Content
Management
Search
Integrated document management, records management, and Web content management with policies and workflow
Enterprise scalability,
contextual relevance, rich people and business data search

Social SharePoint: Wikis
SharePoint Wikisallow for decent features.

You can create Tables
You can create Lists
You can insert images
You can format the content
You can add links to other pages/ images and you can also add links to other wiki pages using
You can save versions of the page
You can revert back to an older version
You can receive updates whenever any changes are made to the wiki page
You can restrict who can or cannot access a particular wiki page

SharePoint Wikisallow for decent features You can create Tables

Wikis are a great way to collaborate, and
they allow for capturing unstructured data.

You can create Tables
You Can Compare Versions

Social SharePoint: Collaboration
SharePoint:
the UNTAPPED
Blogs

Available with Windows SharePoint Services 3.0 and MOSS 2007
Enables unstructured content publishing with feedback
Supports individual and team authoring
Supports comments, alerts, and RSS

Why use them?

Publish timeline or event-based content
Share team or personal knowledge
Communicate events or actions

Social SharePoint: Collaboration
SharePoint:
the UNTAPPED
Discussions

Available with Windows SharePoint Services 3.0 and MOSS 2007
Enables free-form collaboration
Implicitly tracks conversation history
Supports alerts and RSS

Why use them?

Provides facility for topic-based collaboration
Enables two-way community communication

Social SharePoint: Personalization
SharePoint:
the UNTAPPED
My Sites

Available with Microsoft Office SharePoint Server 2007
Enables personal site per user
Supports shared and private content
Provides profile editing capabilities, including photo upload
Allows presentation of personalized home page
Displays personal distribution group and site membership

Why use them?

Provides a location to store uncategorized or personal content, while still allowing it to be searchable
Enables personal branding and knowledge advertising
Provides a personalized portal through which your workforce can view your organization

SharePoint:
the UNTAPPED
Colleagues

Available with Microsoft Office SharePoint Server 2007
Auto-discover colleagues from Active Directory, site memberships, Outlook, and Communicator
Add new colleagues through personal My Site
Track colleagues and their associated events
Display “In Common” colleagues to My Site visitors

Why use them?

Can be used to identify knowledge networks
Can target information to colleague groups
Enables personal profile communication and branding

SharePoint:
the UNTAPPED
People Search

Search for individuals by name or profile attributes
Sorted by social distance by default
Displays basic profile information in results

Social Distance

Derived from colleague lists
Can be utilized to present social network related information

Social SharePoint: Syndication
OLD way
RSS

Virtually all content in SharePoint is exposed as RSS
RSS Reader Web Part can be placed on My Site (MOSS 2007)
And if you have WSS running, then you can utilize the XML web part

NEW way

Demo of SharePoint Solutions

Next Steps

Evaluate your organization’s needs for Enterprise 2.0
Implement Solutions that have the highest business value to start off with
Look for Solutions that involve interactions, knowledge and collaboration as the starting point for enterprise 2.0
Optimus BT has the expertise to help – we look forward to working with you

Contact Us
Optimus BT
4555 Mansell Road, Suite 300
Alpharetta, GA 30022
(770)521-4249
info@optimusbt.com

Appendix - Evaluation Criteria for Comparison of Enterprise 2.0 Products