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HP SpectreXT TouchSmartSEE the PRICE of HP SPECTRE
Table of contents1 Product description ......................................................................................
Service tag ............................................................................................................. ...
Remove everything and reinstall Windows ................................................................. 84Recovering usi...
1 Product descriptionCategoryProduct NameDescriptionHP SpectreXT TouchSmartProcessors ●●●●Intel® Quad Core® i7-3537U 2.00-...
CategoryHard driveDescriptionSupport for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thicknessSerial ATASupport for ha...
CategoryExternal media cardsDescription2-in-1 Digital Media Reader Slot Digital Media Slot with push-push technology, supp...
2 External component identificationDisplayItem(1)(2)(3)(4)ComponentInternal display switchInternal microphones (2)Webcam l...
Buttons, speakers, and antennasItem Component Description(1) Power button ● When the computer is off, press the button to ...
Item(3)ComponentSpeakers (2)DescriptionProduce sound.*The antennas are not visible from the outside of the computer. For o...
LightsItem Component Description(1) Power light●●White: The computer is on.Blinking white: The computer is in the Sleep st...
Item(5)ComponentCaps lock lightDescriptionOn: Caps lock is on, which switches the keys to allcapital letters.(6) TouchPad ...
Left sideItem Component Description(1) RJ-45 (network) jack lights (2) ●●White: The computer is connected to a network.Amb...
Item Component Description(6) Hard drive light ●●Blinking white: The hard drive is being accessed.Amber: HP 3D DriveGuard ...
Item(2)(3)ComponentAudio-out (headphone) jack/Audio-in(microphone) jackUSB 2.0 charging portDescriptionConnects an optiona...
BottomItem(1)(2)ComponentSpeakers (2)VentDescriptionProduce sound.Enables airflow to cool internal components.NOTE: The co...
3 Illustrated parts catalog13
Service tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on t...
Computer major componentsComputer major components 15
Item Component Spare part number(1)(2)Display assembly: The display assembly is spared at the subcomponent level only. For...
Item(8b)(9)ComponentKeyboard shieldSystem board (includes processor and replacement thermal material):Equipped with an Int...
Item(10)(11)(12)(13)(14)(15)(16)(17)(18)(19)ComponentEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo u...
Item(21)(22)(23)ComponentHard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard driveconnector cable,...
Item(5)(6)(7)ComponentDisplay panel touch cable (not illustrated)Display enclosure, includes:Left and right display hinge ...
Mass storage deviceItem Description Spare part number(1) Hard drive (does not include hard drive bracket, hard drive conne...
ComponentFor use in EuropeFor use in IsraelFor use in North AmericaFor use in SwitzerlandFor use in the United Kingdom and...
Spare part number700801-001700802-001700803-001700804-001700805-001700807-001DescriptionHP 15.6-in protective coverPower c...
Spare part number700807-171DescriptionKeyboard with backlight for use only in Saudi Arabia (includes keyboard cable, keybo...
Spare part number700814-601700816-001700816-501700816-601700818-001700891-001701816-001701817-001701819-001701820-00170182...
Spare part number704055-501704056-001704056-501712412-001712413-001715044-001715044-501715044-601715045-001715045-50171504...
4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to ...
Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, dam...
CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautio...
Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●●●●●●●To...
Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●●When...
Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 106 screws t...
Item(4)(5)ComponentWarranty periodModel descriptionDescriptionThis number describes the duration of the warrantyperiod for...
3.4.Remove the ten Phillips PM2.5×9.5 screws that secure the bottom cover to the computer.Lift the rear right corner (1) o...
BatteryDescription4-cell, 48-Wh, 3.27-Ah battery (Li-ion)Before removing the battery, follow these steps:Spare part number...
RTC batteryDescriptionRTC battery (includes cable and double-sided tape)Before removing the RTC battery, follow these step...
WLAN moduleDescriptionIntel Centrino Advanced-N 6235 Combo AdapterSpare part number670292-005CAUTION: To prevent an unresp...
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WLAN antenna cables are no...
FanDescriptionFan (includes cable)Before removing the fan, follow these steps:Spare part number700803-0011.2.3.4.5.Turn of...
Solid-state driveDescription256-GB128-GB32-GBBefore removing the solid-state drive, follow these steps:Spare part number70...
Power button boardDescriptionPower button board (includes cable)Before removing the power button board, follow these steps...
4. Remove the power button board (4).Reverse this procedure to install the power button board.42 Chapter 4 Removal and rep...
Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectorcable, or screw...
3.4.Remove the hard drive (3).NOTE: As the hard drive is being removed, make sure the hard drive cable is released fromben...
Reverse this procedure to reassemble and install the hard drive.Display assembly subcomponentsNOTE: The display assembly i...
6.7.Remove the three Phillips PM2.5×5.5 screws (6) that secure the display assembly to the top cover.Open the display hing...
8.9.Remove the display assembly (2) from the computer.If it is necessary to replace the display bezel or any of the displa...
10. If it is necessary to replace the display panel:a.b.c.d.Remove the two Phillips PM1.5×2.0 screws (1) that secure the h...
e. Remove the display panel (3) from the display enclosure.The display panel is available using spare part number 700808-0...
e.f.Disconnect the webcam/microphone module cable (3) from the webcam/microphone module.Remove the display panel cable.The...
b.c.Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.Remove the webcam/microphone modul...
TouchPadDescriptionTouchPad (includes cable)Before removing the TouchPad, follow these steps:Spare part number701825-0011....
4.5.6.Remove the front speaker cables (1) from the clips built into the top cover and the top edge ofthe TouchPad.Lift the...
Front speakersDescriptionFront speakers (includes left and right front speakers, cables, and 4 rubber isolators)Before rem...
5. Remove the front speakers (5).NOTE: The front speakers include four rubber isolators (6). These isolators are crucial t...
TouchPad LED boardDescriptionTouchPad LED board (includes cable)Before removing the TouchPad LED board, follow these steps...
Power connector cableDescriptionPower connector cable (includes bracket)Before removing the power connector cable, follow ...
5. Remove the power connector (5) and cable.Reverse this procedure to install the power connector cable and bracket.58 Cha...
Multimedia boardDescriptionMultimedia board (includes audio port, Card Reader, USB port, and cable)Before removing the mul...
Reverse this procedure to install the multimedia board.Memory moduleDescription4-GB memory module (PC3, 12800, 1600-MHz)2-...
2.3.4.Remove the memory shield (3).Spread the retaining tabs (1) on each side of the memory module slot to release the mem...
Reverse this procedure to install a memory module.System boardDescriptionEquipped with an Intel Quad Core i7-3537U 2.00-GH...
DescriptionEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 c...
Remove the system board:1.2.Disconnect the following cables from the system board:(1) Display panel touch cable(2) Rear sp...
3. Remove the system board (3).Reverse this procedure to install the system board.Heat sinkDescriptionHeat sink (includes ...
Remove the heat sink:1.2.Following the 1, 2, 3, 4 sequence stamped into the heat sink, remove the four Phillips PM2.0×4.5s...
Reverse this procedure to install the heat sink.RJ-45 jack coverDescriptionRJ-45 jack coverBefore removing the RJ-45 jack ...
Remove the RJ-45 jack cover:1.2.3.4.Turn the system board upside down, with the USB connectors toward you.Remove the two P...
KeyboardNOTE: The keyboard spare part kit includes a keyboard, keyboard cable, keyboard backlight cable,keyboard shield, a...
Remove the keyboard:1.2.3.Remove the 20 Phillips PM2.0×3.0 screws that secure the keyboard shield to the top cover.Remove ...
4.5.Remove the two Phillips PM2.0×3.0 screws (1) and the five Phillips PM1.5×2.0 screws (2) thatsecure the keyboard to the...
Remove the rear speakers:1.2.Remove the two Phillips PM2.0×3.0 broad head screws (1) that secure the rear speakers tothe t...
3.4.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33), and then remo...
5 Using Setup Utility (BIOS) andSystem DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communicati...
Downloading a BIOS updateCAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation,do...
Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunc...
6 SpecificationsComputer specificationsDimensionsMetric U.S.WidthDepthHeight (front to rear)WeightInput powerOperating vol...
15.6-inch SGA display specificationsDimensionsMetric U.S.HeightWidthDiagonalNumber of colorsContrast ratioBrightnessPixel ...
Hard drive specificationsDimensions500-GB, 7200-rpm* 500-GB, 5000-rpm*HeightLengthWidthWeightInterface typeTransfer rateSy...
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr
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User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr

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Transcript of "User guides for windows hp laptop spectre xt touch smart ultrabook 15 4011nr"

  1. 1. HP SpectreXT TouchSmartSEE the PRICE of HP SPECTRE
  2. 2. Table of contents1 Product description ........................................................................................................... 12 External component identification ..................................................................................... 4Display ................................................................................................................................... 4Buttons, speakers, and antennas ................................................................................................ 5Keys ....................................................................................................................................... 6Lights ...................................................................................................................................... 7TouchPad ................................................................................................................................ 8Left side .................................................................................................................................. 9Right side .............................................................................................................................. 10Bottom .................................................................................................................................. 123 Illustrated parts catalog .................................................................................................. 13Service tag ............................................................................................................................ 14Computer major components ................................................................................................... 15Display assembly subcomponents ............................................................................................. 19Mass storage device ............................................................................................................... 21Miscellaneous parts ................................................................................................................ 21Sequential part number listing .................................................................................................. 224 Removal and replacement procedures ............................................................................ 27Preliminary replacement requirements ....................................................................................... 27Tools required ......................................................................................................... 27Service considerations ............................................................................................. 27Plastic parts ............................................................................................. 27Cables and connectors ............................................................................. 27Drive handling ......................................................................................... 28Grounding guidelines .............................................................................................. 28Electrostatic discharge damage .................................................................. 28Packaging and transporting guidelines ........................................ 30Component replacement procedures ........................................................................................ 32v
  3. 3. Service tag ............................................................................................................. 32Bottom cover .......................................................................................................... 33Battery ................................................................................................................... 35RTC battery ............................................................................................................ 36WLAN module ........................................................................................................ 37Fan ....................................................................................................................... 39Solid-state drive ...................................................................................................... 40Power button board ................................................................................................. 41Hard drive ............................................................................................................. 43Display assembly subcomponents .............................................................................. 45TouchPad ............................................................................................................... 52Front speakers ........................................................................................................ 54TouchPad LED board ............................................................................................... 56Power connector cable ............................................................................................ 57Multimedia board ................................................................................................... 59Memory module ...................................................................................................... 60System board ......................................................................................................... 62Heat sink ................................................................................................................ 65RJ-45 jack cover ...................................................................................................... 67Keyboard ............................................................................................................... 69Rear speakers ......................................................................................................... 71WLAN antenna ...................................................................................................... 725 Using Setup Utility (BIOS) and System Diagnostics ........................................................... 74Starting Setup Utility (BIOS) ..................................................................................................... 74Updating the BIOS ................................................................................................................. 74Determining the BIOS version ................................................................................... 74Downloading a BIOS update .................................................................................... 75Using System Diagnostics ........................................................................................................ 766 Specifications ................................................................................................................. 77Computer specifications .......................................................................................................... 7715.6-inch SGA display specifications ....................................................................................... 78Hard drive specifications ........................................................................................................ 797 Backing up, restoring, and recovering ............................................................................ 80Creating recovery media and backups ..................................................................................... 80Creating HP Recovery media .................................................................................... 81Restore and recovery .............................................................................................................. 82Using Windows Refresh for quick and easy recovery ................................................... 83vi
  4. 4. Remove everything and reinstall Windows ................................................................. 84Recovering using HP Recovery Manager .................................................................... 84What you need to know ............................................................................ 85Using the HP Recovery partition to recover a minimized image(select models only) .................................................................................. 85Using HP Recovery media to recover .......................................................... 86Changing the computer boot order ............................................................. 86Removing the HP Recovery partition .......................................................................... 868 Power cord set requirements .......................................................................................... 87Requirements for all countries .................................................................................................. 87Requirements for specific countries and regions ......................................................................... 889 Recycling ........................................................................................................................ 89Index ................................................................................................................................. 90vii
  5. 5. 1 Product descriptionCategoryProduct NameDescriptionHP SpectreXT TouchSmartProcessors ●●●●Intel® Quad Core® i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHzFSB, 4.00-MB L3 cache, 17 W)Intel Quad Core i7-3517U 1.900-GHz processor (turbo up to 3.00-GHz), 1600-MHzFSB, 4.00-MB L3 cache, 17 W)Intel Dual Core i5-3337U 1.800-GHz processor (turbo up to 2.700-GHz), 1600-MHzFSB, 3.00-MB L3 cache, 17 W)Intel Dual Core i5-3317U 1.700-GHz processor (turbo up to 2.600-GHz), 1600-MHzFSB, 3.00-MB L3 cache, 17 W)ChipsetGraphicsPanelMemoryMobile Intel HM77 PCH (platform controller hub) chipsetIntel HD Graphics 4000 integrated universal memory architecture (UMA) graphicsSupport for BD playback with HD Decode and DX1115.6-in full high-definition (FHD), wide light-emitting diode (WLED), BrightView (BV), UWVA(1920×1080), slim (3.2-mm) display with webcam and microphoneTouchscreen and MultiTouch enabledTypical brightness: 300 nitsOne customer-accessible/upgradable memory module slot + 4-GB on the system boardSupport for DDR3L (1600-MHz) dual channelSupport for 8192-MB of system RAM in the following configurations:●●●8192-MB (4096-MB memory module + 4096-MB on system board)6144-MB (2048-MB memory module + 4096-MB on system board)4096-MB (4096-MB on system board)1
  6. 6. CategoryHard driveDescriptionSupport for 6.35-cm (2.5-in) hard drives in 7.0-mm (.28-in) thicknessSerial ATASupport for hard drive configuration as cache 32-GB mSATA (installed with hard drive only)Support for Accelerometer hard drive protectionSupport for the following hard drives:●●500-GB, 7200-rpm, 7.0-mm500-GB, 5400-rpm, 7.0-mmSolid-state drive Support for mSATA solid-state drivesSerial ATA IIISupport for the following single solid-state drive configurations:●●256-GB mSATA128-GB mSATASupport for Intel Smart Response Technology 32-GB solid-state driveAudio and videoEthernetWirelessTwo high-performance Premium-branded speakers mounted in bass reflex enclosuresDual-array microphones with appropriate beam-forming, echo-cancellation, noise-suppressionsoftwareHD Audio (92HD99)Beats signature audio profile applied to both headphones and external speakersSeparate discrete amplifiers for headphone and audio out jacksSupports Microsoft Premium requirementsIntegrated HP TrueVision HD slim webcam (fixed [no tilt], activity LED, 1280×720 by 24frames per second)Dual array digital microphones with appropriate beam-forming, echo-cancellation, noise-suppression softwareIntegrated 10/100/1000 RTL8111F network interface card (NIC)Integrated wireless local area network (WLAN) options by way of wireless moduleSupport for the Intel Centrino Advanced-N 6235 Combo AdapterSupport for Intel Wireless Display (Wi-Di)2 Chapter 1 Product description
  7. 7. CategoryExternal media cardsDescription2-in-1 Digital Media Reader Slot Digital Media Slot with push-push technology, supportingthe following digital card formats:●●●●Secure Digital (SD) Memory CardSecure Digital High Capacity (SDHC) Memory CardSecure Digital Extended Capacity (SDxC) Memory CardMultiMediaCard (MMC)Ports ●●●●●●Audio-in (mono microphone)/audio-out (stereo headphone) combo jackHDMI v1.4a supporting up to 1920×1200 @ 60Hz with HDCP keyAC adapterRJ-45 (Ethernet)USB 3.0 port (two ports on left side)USB 2.0 port (one port on right side), supports USB sleep and chargeKeyboard/pointing Full-size, backlit, island-style keyboarddevicesGesture support: MultiTouch gestures enabled, two-finger scrolling, and pinch-zoom as defaultTaps enabled by defaultSupport for ImagePad with gesture support image sensor, scroll, pinch, zoom, rotate, and 3-finger flick)Power requirementsSecurityOperating systemServiceabilitySupport for 65-W AC adapter (non-PFC, 3-wire)Support for 4-cell, 48-Wh, 3.27-Ah battery (Li-ion)Support for security cable lockSupport for Trusted Platfom Module (TPM)Support for Intel AT-p Ready (in BIOS)Preinstalled: Windows® 8 Professional 64-bit and Windows 8 Standard 64-bitEnd user replaceable part: AC adapter3
  8. 8. 2 External component identificationDisplayItem(1)(2)(3)(4)ComponentInternal display switchInternal microphones (2)Webcam lightWebcamDescriptionTurns off the display and initiates Sleep if the display isclosed while the power is on.NOTE: The internal display switch is not visible fromthe outside of the computer.Record sound.On: The webcam is in use.Records video, captures still photographs, and providesaccess to video conferences and online chat by means ofstreaming video.From the Start screen, type c, and then selectCyberLink YouCam.4 Chapter 2 External component identification
  9. 9. Buttons, speakers, and antennasItem Component Description(1) Power button ● When the computer is off, press the button to turn onthe computer.●●When the computer is in the Sleep state, press thebutton briefly to exit Sleep.When the computer is in Hibernation, press thebutton briefly to exit Hibernation.CAUTION: Pressing and holding down the powerbutton will result in the loss of unsaved information.If the computer has stopped responding and MicrosoftWindows shutdown procedures are ineffective, press andhold the power button down for at least 5 seconds to turnoff the computer.NOTE: For select models, the Intel Rapid StartTechnology feature is enabled at the factory. Rapid StartTechnology allows your computer to resume quicklyfrom inactivity.To learn more about your power settings:1.2.3.From the Start screen, type p.In the search box, type power.Select Settings, and then select Power options.(2) WLAN antennas (2)* Send and receive wireless signals to communicatewith WLANs.Buttons, speakers, and antennas 5
  10. 10. Item(3)ComponentSpeakers (2)DescriptionProduce sound.*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately aroundthe antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, andEnvironmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant appfrom the Start screen, select My computer, and then select User guides.KeysItem(1)(2)(3)(4)(5)Componentesc keyfn keyWindows logo keyAction keysWindows application keyDescriptionDisplays system information when pressed in combinationwith the fn key.Executes frequently used system functions when pressedin combination with the b key or the esc key.Returns you to the Start screen from an open app or theWindows desktop.NOTE: Pressing the Windows logo key again willreturn you to the previous screen.Execute frequently used system functions.Displays options for a selected object.6 Chapter 2 External component identification
  11. 11. LightsItem Component Description(1) Power light●●White: The computer is on.Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other unneededcomponents.● Off: The computer is off or in Hibernation.Hibernation is an energy-saving mode that uses theleast amount of power to preserve your work.NOTE: For select models, the Intel Rapid StartTechnology feature is enabled at the factory. Rapid StartTechnology allows your computer to resume quicklyfrom inactivity.(2) Keyboard backlight light Identifies the keyboard backlight action key.(3)(4)Mute lightWireless light●●●Amber: Computer sound is off.Off: Computer sound is on.White: An integrated wireless device, such as aWLAN device and/or a Bluetooth device, is on.● Amber: All wireless devices are off.Lights 7
  12. 12. Item(5)ComponentCaps lock lightDescriptionOn: Caps lock is on, which switches the keys to allcapital letters.(6) TouchPad light ●●On: The TouchPad is off.Off: The TouchPad is on.TouchPadItem(1)ComponentTouchPad on/off buttonDescriptionTurns the TouchPad on or off.(2) TouchPad light ●●On: The TouchPad is off.Off: The TouchPad is on.(3)(4)(5)TouchPad zoneLeft TouchPad buttonRight TouchPad buttonMoves the on-screen pointer and selects or activates itemson the screen.NOTE: The TouchPad also supports gestures.Functions like the left button on an external mouse.Functions like the right button on an external mouse.8 Chapter 2 External component identification
  13. 13. Left sideItem Component Description(1) RJ-45 (network) jack lights (2) ●●White: The computer is connected to a network.Amber: The computer is connected to a network andactivity is occurring on the network.(2)(3)(4)(5)RJ-45 (network) jackHDMI portThunderbolt DisplayPortUSB 3.0 ports (2)Connects a network cable.Connects an optional video or audio device, such as ahigh-definition television, any compatible digital or audiocomponent, or a high-speed HDMI device.Connects an optional high-resolution display device or ahigh-performance data device.NOTE: Thunderbolt is new technology. Install all thelatest drivers for your Thunderbolt device beforeconnecting the device to the Thunderbolt DisplayPort.Thunderbolt cable and Thunderbolt device (soldseparately) must be compatible with Windows. Todetermine whether your device is Thunderbolt Certifiedfor Windows, see https://thunderbolttechnology.net/products.Connect optional USB 3.0 devices and provideenhanced USB power performance.NOTE: The USB 3.0 port is also compatible with USB1.0 and USB 2.0 devices.Left side 9
  14. 14. Item Component Description(6) Hard drive light ●●Blinking white: The hard drive is being accessed.Amber: HP 3D DriveGuard has temporarily parkedthe hard drive.(7) Power light ●●White: The computer is on.Blinking white: The computer is in the Sleep state,which is an energy-saving mode. The computer shutsoff power to the display and other unneededcomponents.● Off: The computer is off or in Hibernation.Hibernation is an energy-saving mode that uses theleast amount of power to preserve your work.NOTE: For select models, the Intel Rapid StartTechnology feature is enabled at the factory. Rapid StartTechnology allows your computer to resume quicklyfrom inactivity.Right sideItem(1)ComponentDigital Media Card ReaderDescriptionSupports the following digital card formats:●Secure Digital (SD) Memory Card●Secure Digital High Capacity (SDHC) Memory Card●Secure Digital Extended Capacity (SDxC)Memory Card●MultiMediaCard (MMC)10 Chapter 2 External component identification
  15. 15. Item(2)(3)ComponentAudio-out (headphone) jack/Audio-in(microphone) jackUSB 2.0 charging portDescriptionConnects an optional device such as a headset, powerstereo speakers, headphones, earbuds, television audio,or a headset microphone.WARNING! To reduce the risk of personal injury,adjust the volume before putting on headphones,earbuds, or a headset. For additional safety information,refer to the Regulatory, Safety, and EnvironmentalNotices. To access this guide, from the Start screen,select the HP Support Assistant app, select Mycomputer, and then select User guides.NOTE: When a device is connected to the jack, thecomputer speakers are disabled.Connects an optional USB device. This port can alsocharge select models of cell phones and MP3 players,even when the computer is off.NOTE: A USB charging port (also referred to as a USBpowered port) allows you to charge connected USBdevices. Some USB devices require power and requireyou to use a powered port.(4) AC adapter light ● White: The AC adapter is connected and the batteryis charged.●●Amber: The AC adapter is connected and thebattery is charging.Off: The computer is using battery power.(5)(6)Power connectorSecurity cable slotConnects an AC adapter.Attaches an optional security cable to the computer.NOTE: The security cable is designed to act as adeterrent, but it may not prevent the computer from beingmishandled or stolen.Right side 11
  16. 16. BottomItem(1)(2)ComponentSpeakers (2)VentDescriptionProduce sound.Enables airflow to cool internal components.NOTE: The computer fan starts up automatically to coolinternal components and prevent overheating. It isnormal for the internal fan to cycle on and off duringroutine operation.12 Chapter 2 External component identification
  17. 17. 3 Illustrated parts catalog13
  18. 18. Service tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag.Item(1)(2)(3)(4)(5)DescriptionProduct nameSerial number (s/n)Part number/Product number (p/n)Warranty periodModel descriptionFunctionThis is the product name affixed to the front ofthe computer.This is an alphanumeric identifier that is unique toeach product.This number provides specific information aboutthe products hardware components. The part numberhelps a service technician to determine whatcomponents and parts are needed.This number describes the duration of the warrantyperiod for the computer.This is the alphanumeric identifier used to locatedocuments, drivers, and support for the computer.14 Chapter 3 Illustrated parts catalog
  19. 19. Computer major componentsComputer major components 15
  20. 20. Item Component Spare part number(1)(2)Display assembly: The display assembly is spared at the subcomponent level only. For more display assemblyspare part information, see Display assembly subcomponents on page 19.Top cover:Top cover for use only with keyboard spare part kits 700807-031, 700807-041,700807-051, 700807-061, 700807-071, 700807-131, 700807-141,700807-161, 700807-A41, 700807-BB1, 700807-BG1, 700807-DB1,and 700807-DH1.Top cover for use only with keyboard spare part kits 700807-001, 700807-151,700807-171, 700807-251, and 700807-B31.701824-001701823-001(3)(4)(5)(6)(7)Power button board (includes cable)TouchPad LED board (includes cable)TouchPad (includes cable)Antenna Kit (includes left and right WLAN antenna cables and transceivers)Rear speakers (includes left and right rear speakers, cables, and 2 rubber isolators)700891-001701819-001701825-001700796-001701821-001Keyboard with backlight and pointing stick (includes keyboard cable, keyboard backlight cable,keyboard shield, and pointing stick cable):Includes:(8a) Keyboard for use in BelgiumFor use in CanadaFor use in Denmark, Finland, and NorwayFor use in FranceFor use in GermanyFor use in GreeceFor use in IsraelFor use in ItalyFor use in Latin AmericaFor use in the NetherlandsFor use in PortugalFor use in RussiaFor use in Saudi ArabiaFor use in SpainFor use in SwitzerlandFor use in TurkeyFor use in the United Kingdom and SingaporeFor use in the United States700807-A41700807-DB1700807-DH1700807-051700807-041700807-151700807-BB1700807-061700807-161700807-B31700807-131700807-251700807-171700807-071700807-BG1700807-141700807-031700807-00116 Chapter 3 Illustrated parts catalog
  21. 21. Item(8b)(9)ComponentKeyboard shieldSystem board (includes processor and replacement thermal material):Equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professionaloperating system without trusted platform module security for use only in the PeoplesRepublic of China and RussiaEquipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standardoperating system without trusted platform module security for use only in the PeoplesRepublic of China and RussiaEquipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operatingsystem without trusted platform module security for use only in the Peoples Republic ofChina and RussiaEquipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standardoperating system without trusted platform module security for use only in the PeoplesRepublic of China and RussiaEquipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operatingsystem without trusted platform module security for use only in the Peoples Republic ofChina and RussiaEquipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professionaloperating system with trusted platform module security for use in all countriesand regions except the Peoples Republic of China and RussiaEquipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standardoperating system with trusted platform module security for use in all countriesand regions except the Peoples Republic of China and RussiaEquipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operatingsystem with trusted platform module security for use in all countries and regions exceptthe Peoples Republic of China and RussiaEquipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professionaloperating system without trusted platform module security for use only in the PeoplesRepublic of China and RussiaEquipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standardoperating system without trusted platform module security for use only in the PeoplesRepublic of China and RussiaEquipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operatingsystem without trusted platform module security for use only in the Peoples Republic ofChina and RussiaSpare part number715044-601715044-501715044-001704055-501704055-001700814-601700814-501700814-001715045-601715045-501715045-001Computer major components 17
  22. 22. Item(10)(11)(12)(13)(14)(15)(16)(17)(18)(19)ComponentEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standardoperating system without trusted platform module security for use only in the PeoplesRepublic of China and RussiaEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operatingsystem without trusted platform module security for use only in the Peoples Republic ofChina and RussiaEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professionaloperating system with trusted platform module security for use in all countriesand regions except the Peoples Republic of China and RussiaEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standardoperating system with trusted platform module security for use in all countriesand regions except the Peoples Republic of China and RussiaEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operatingsystem with trusted platform module security for use in all countries and regions exceptthe Peoples Republic of China and RussiaRJ-45 jack coverSolid-state drive:256-GB128-GB32-GBMemory module (PC3-12800, 1666-MHz, DDR3):4-GB2-GBMemory shieldIntel Centrino Advanced-N 6235 Combo AdapterFan (includes cable)Heat sink (includes replacement thermal material)Multimedia board (includes audio port, Card Reader, USB port, and cable)Front speakers (includes left and right front speakers, cables, and 4 rubberisolators)RTC battery (includes cable and double-sided tape)Spare part number704056-501704056-001700816-601700816-501700816-001701816-001700813-001700812-001700811-001691740-001691739-001701817-001670292-005700803-001700804-001701820-001700810-001686922-001(20) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws):500-GB, 7200-rpm, 7.0-mm hard drive500-GB, 5400-rpm, 7.0-mm hard drive703267-001683802-00118 Chapter 3 Illustrated parts catalog
  23. 23. Item(21)(22)(23)ComponentHard Drive Hardware Kit (not illustrated, includes hard drive bracket, hard driveconnector cable, and screws)Power connector cable (includes bracket)4-cell, 48-Wh, 3.27-Ah battery (Li-ion)Bottom cover (includes 4 rubber feet)Spare part number700805-001700802-001697311-001700798-001Display assembly subcomponentsItem(1)(2)(3)(4)ComponentDisplay bezelDisplay panel (15.6-in, HD, LED, BrightView [1920×1080], slim [3.2-mm], UWVA)Webcam/microphone moduleDisplay panel cable (includes webcam/microphone module cable)Spare part number700799-001700808-001700818-001700800-001Display assembly subcomponents 19
  24. 24. Item(5)(6)(7)ComponentDisplay panel touch cable (not illustrated)Display enclosure, includes:Left and right display hinge coversLeft and right display hingesDisplay enclosureSpare part number712412-001700797-00120 Chapter 3 Illustrated parts catalog
  25. 25. Mass storage deviceItem Description Spare part number(1) Hard drive (does not include hard drive bracket, hard drive connector cable, or screws):500-GB, 7200-rpm, 7.0-mm hard drive500-GB, 5400-rpm, 7.0-mm hard driveHard Drive Hardware Kit, includes:703267-001683802-001700805-001(2)(3)Hard drive bracketHard drive connector cableHard drive bracket screws (not illustrated)(4)(5)Hard drive space covermSATA solid-state drive:256-GB128-GB32-GB712413-001700813-001700812-001700811-001Miscellaneous partsComponent65-W AC adapter (non-PFC, 3-wire)HDMI-to-VGA adapterHP 15.6-in protective coverHP computer tote bag with zipperPower cord (3-pin, black, 1.83-m):For use in DenmarkSpare part number693715-001701943-001700801-001675458-001490371-081Mass storage device 21
  26. 26. ComponentFor use in EuropeFor use in IsraelFor use in North AmericaFor use in SwitzerlandFor use in the United Kingdom and SingaporeScrew KitSequential part number listingSpare part number490371-021490371-BB1490371-001490371-111490371-031700809-001Spare part number490371-001490371-021490371-031490371-081490371-111490371-BB1670292-005675458-001683802-001DescriptionPower cord for use in North America (3-pin, black, 1.83-m)Power cord for use in Europe (3-pin, black, 1.83-m)Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)Power cord for use in Denmark (3-pin, black, 1.83-m)Power cord for use in Switzerland (3-pin, black, 1.83-m)Power cord for use in Israel (3-pin, black, 1.83-m)Intel Centrino Advanced-N 6235 Combo AdapterHP computer tote bag with zipper500-GB, 5400-rpm, 7.0-mm hard drive (does not include hard drive bracket, hard drive connectorcable, or screws)NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the HardDrive Hardware Kit, spare part number 700805-001.686922-001691739-001691740-001693715-001697311-001700796-001700797-001700798-001700799-001700800-001RTC battery (includes cable and double-sided tape)2-GB memory module (PC3, 12800, 1600-MHz)4-GB memory module (PC3, 12800, 1600-MHz)65-W AC adapter (non-PFC, 3-wire)4-cell, 48-Wh, 3.27-Ah, Li-ion batteryAntenna Kit (includes left and right WLAN antenna cables and transceivers)Display enclosure (includes left and right display hinges, left and right display hinge covers,and screws)Bottom coverDisplay bezelDisplay panel cable22 Chapter 3 Illustrated parts catalog
  27. 27. Spare part number700801-001700802-001700803-001700804-001700805-001700807-001DescriptionHP 15.6-in protective coverPower connector cable (includes bracket)Fan (includes cable)Heat sink (includes replacement thermal material)Hard Drive Hardware Kit (includes hard drive bracket, hard drive connector cable, and screws)Keyboard with backlight for use only in the United States (includes keyboard cable and keyboardbacklight cable)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.700807-031 Keyboard with backlight for use only in the United Kingdom and Singapore (includes keyboardcable, keyboard backlight cable, and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700807-041 Keyboard with backlight for use only in Germany (includes keyboard cable, keyboard backlightcable, and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700807-051 Keyboard with backlight for use only in France (includes keyboard cable and keyboardbacklight cable)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700807-061 Keyboard with backlight for use only in Italy (includes keyboard cable, keyboard backlight cable,and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700807-071 Keyboard with backlight for use only in Spain (includes keyboard cable, keyboard backlight cable,and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700807-131 Keyboard with backlight for use only in Portugal (includes keyboard cable and keyboardbacklight cable)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700807-141 Keyboard with backlight for use only in Turkey (includes keyboard cable, keyboard backlight cable,and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700807-151 Keyboard with backlight for use only in Greece (includes keyboard cable, keyboard backlightcable, and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.700807-161 Keyboard with backlight for use only in Latin America (includes keyboard cable and keyboardbacklight cable)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.Sequential part number listing 23
  28. 28. Spare part number700807-171DescriptionKeyboard with backlight for use only in Saudi Arabia (includes keyboard cable, keyboard backlightcable, and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.700807-251 Keyboard with backlight for use only in Russia (includes keyboard cable, keyboard backlight cable,and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.700807-A41 Keyboard with backlight for use only in Belgium (includes keyboard cable and keyboardbacklight cable)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700807-B31 Keyboard with backlight for use only in the Netherlands (includes keyboard cable, keyboardbacklight cable, and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.700807-BB1 Keyboard with backlight for use only in Israel (includes keyboard cable, keyboard backlight cable,and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701823-001.700807-BG1 Keyboard with backlight for use only in Switzerland (includes keyboard cable and keyboardbacklight cable)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700807-DB1 Keyboard with backlight for use only in Canada (includes keyboard cable, keyboard backlightcable, and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700807-DH1 Keyboard with backlight for use only in Denmark, Finland, and Norway (includes keyboard cable,keyboard backlight cable, and keyboard shield)NOTE: This keyboard spare part kit is for use only with top cover spare part kit 701824-001.700808-001700809-001700810-001700811-001700812-001700813-001700814-001700814-50115.6-in, BrightView (1920×1080), FHD, WLED, UWVA display panelScrew KitFront speakers (includes cables and 2 rubber isolators)32-GB solid-state drive128-GB solid-state drive256-GB solid-state driveSystem board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system withtrusted platform module security for use in all countries and regions except the Peoples Republic ofChina and Russia (includes replacement thermal material)System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating systemwith trusted platform module security for use in all countries and regions except the PeoplesRepublic of China and Russia (includes replacement thermal material)24 Chapter 3 Illustrated parts catalog
  29. 29. Spare part number700814-601700816-001700816-501700816-601700818-001700891-001701816-001701817-001701819-001701820-001701821-001701823-001DescriptionSystem board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operatingsystem with trusted platform module security for use in all countries and regions except the PeoplesRepublic of China and Russia (includes replacement thermal material)System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system withtrusted platform module security for use in all countries and regions except the Peoples Republic ofChina and Russia (includes replacement thermal material)System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating systemwith trusted platform module security for use in all countries and regions except the PeoplesRepublic of China and Russia (includes replacement thermal material)System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operatingsystem with trusted platform module security for use in all countries and regions except the PeoplesRepublic of China and Russia (includes replacement thermal material)Webcam/microphone modulePower button board (includes cable)RJ-45 jack coverMemory shieldTouchPad LED board (includes cable)Multimedia board (includes audio port, Card Reader, USB port, and cable)Rear speakers (includes cables and 2 rubber isolators)Top coverNOTE: This top cover spare part kit is for use only with keyboard spare part kits 700807-001,700807-151, 700807-171, 700807-251, and 700807-B31.701824-001 Top coverNOTE: This top cover spare part kit is for use only with keyboard spare part kits 700807-031,700807-041, 700807-051, 700807-061, 700807-071, 700807-131, 700807-141,700807-161, 700807-A41, 700807-BB1, 700807-BG1, 700807-DB1, and 700807-DH1.701825-001701943-001703267-001TouchPad (includes cable)HDMI-to-VGA adapter500-GB, 7200-rpm, 7.0-mm hard drive (does not include hard drive bracket, hard drive connectorcable, or screws)NOTE: The hard drive bracket, hard drive connector cable, and screws are included in the HardDrive Hardware Kit, spare part number 700805-001.704055-001 System board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system withouttrusted platform module security for use only in the Peoples Republic of China and Russia (includesreplacement thermal material)Sequential part number listing 25
  30. 30. Spare part number704055-501704056-001704056-501712412-001712413-001715044-001715044-501715044-601715045-001715045-501715045-601DescriptionSystem board equipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating systemwithout trusted platform module security for use only in the Peoples Republic of China and Russia(includes replacement thermal material)System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system withouttrusted platform module security for use only in the Peoples Republic of China and Russia (includesreplacement thermal material)System board equipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating systemwithout trusted platform module security for use only in the Peoples Republic of China and Russia(includes replacement thermal material)Display panel touch cableHard drive space coverSystem board equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system withouttrusted platform module security for use only in the Peoples Republic of China and Russia (includesreplacement thermal material)System board equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating systemwithout trusted platform module security for use only in the Peoples Republic of China and Russia(includes replacement thermal material)System board equipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operatingsystem without trusted platform module security for use only in the Peoples Republic of Chinaand Russia (includes replacement thermal material)System board equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system withouttrusted platform module security for use only in the Peoples Republic of China and Russia (includesreplacement thermal material)System board equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating systemwithout trusted platform module security for use only in the Peoples Republic of China and Russia(includes replacement thermal material)System board equipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operatingsystem without trusted platform module security for use only in the Peoples Republic of Chinaand Russia (includes replacement thermal material)26 Chapter 3 Illustrated parts catalog
  31. 31. 4 Removal and replacementproceduresPreliminary replacement requirementsTools requiredYou will need the following tools to complete the removal and replacement procedures:●●●Flat-bladed screw driverMagnetic screw driverPhillips P0 and P1 screw driversService considerationsThe following sections include some of the considerations that you must keep in mind duringdisassembly and assembly procedures.NOTE: As you remove each subassembly from the computer, place the subassembly (and allaccompanying screws) away from the work area to prevent damage.Plastic partsCAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Usecare when handling the plastic parts. Apply pressure only at the points designated inthe maintenance instructions.Cables and connectorsCAUTION: When servicing the computer, be sure that cables are placed in their proper locationsduring the reassembly process. Improper cable placement can damage the computer.Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseator seat the cables during removal and insertion. Handle cables by the connector whenever possible. Inall cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way thatthey cannot be caught or snagged by parts being removed or replaced. Handle flex cables withextreme care; these cables tear easily.Preliminary replacement requirements 27
  32. 32. Drive handlingCAUTION: Drives are fragile components that must be handled with care. To prevent damage tothe computer, damage to a drive, or loss of information, observe these precautions:Before removing or inserting a hard drive, shut down the computer. If you are unsure whetherthe computer is off or in Hibernation, turn the computer on, and then shut it down throughthe operating system.Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,avoid touching the connector.Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive andbe sure that the optical drive tray is closed.Handle drives on surfaces covered with at least one inch of shock-proof foam.Avoid dropping drives from any height onto any surface.After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.Avoid exposing an internal hard drive to products that have magnetic fields, such as monitorsor speakers.Avoid exposing a drive to temperature extremes or liquids.If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protectivepackaging and label the package ―FRAGILE.‖Grounding guidelinesElectrostatic discharge damageElectronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structuredetermine the degree of sensitivity. Networks built into many integrated circuits provide someprotection, but in many cases, ESD contains enough power to alter device parameters or meltsilicon junctions.A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices ormicrocircuitry. Even if the spark is neither felt nor heard, damage may have occurred.An electronic device exposed to ESD may not be affected at all and can work perfectly throughout anormal cycle. Or the device may function normally for a while, then degrade in the internal layers,reducing its life expectancy.28 Chapter 4 Removal and replacement procedures
  33. 33. CAUTION: To prevent damage to the computer when you are removing or installing internalcomponents, observe these precautions:Keep components in their electrostatic-safe containers until you are ready to install them.Before touching an electronic component, discharge static electricity by using the guidelines describedin this section.Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.If you remove a component, place it in an electrostatic-safe container.The following table shows how humidity affects the electrostatic voltage levels generated bydifferent activities.CAUTION: A product can be degraded by as little as 700 V.Typical electrostatic voltage levelsRelative humidityEventWalking across carpetWalking across vinyl floorMotions of bench workerRemoving DIPS from plastic tubeRemoving DIPS from vinyl trayRemoving DIPS from StyrofoamRemoving bubble pack from PCBPacking PCBs in foam-lined box10%35,000 V12,000 V6,000 V2,000 V11,500 V14,500 V26,500 V21,000 V40%15,000 V5,000 V800 V700 V4,000 V5,000 V20,000 V11,000 V55%7,500 V3,000 V400 V400 V2,000 V3,500 V7,000 V5,000 VPreliminary replacement requirements 29
  34. 34. Packaging and transporting guidelinesFollow these grounding guidelines when packaging and transporting equipment:●●●●●●●To avoid hand contact, transport products in static-safe tubes, bags, or boxes.Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.Place items on a grounded surface before removing items from their containers.Always be properly grounded when touching a component or assembly.Store reusable ESD-sensitive parts from assemblies in protective packaging ornonconductive foam.Use transporters and conveyors made of antistatic belts and roller bushings. Be sure thatmechanized equipment used for moving materials is wired to ground and that proper materialsare selected to avoid static charging. When grounding is not possible, use an ionizer to dissipateelectric charges.Workstation guidelinesFollow these grounding workstation guidelines:●●●●●●●●Cover the workstation with approved static-shielding material.Use a wrist strap connected to a properly grounded work surface and use properly grounded toolsand equipment.Use conductive field service tools, such as cutters, screw drivers, and vacuums.When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.Keep the work area free of nonconductive materials, such as ordinary plastic assembly aidsand Styrofoam.Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handlethese items only at static-free workstations.Avoid contact with pins, leads, or circuitry.Turn off power and input signals before inserting or removing connectors or test equipment.30 Chapter 4 Removal and replacement procedures
  35. 35. Equipment guidelinesGrounding equipment must include either a wrist strap or a foot strap at a grounded workstation.●●When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible strapswith a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,use alligator clips to connect a wrist strap.When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)can be used at standing workstations and are compatible with most types of shoes or boots. Onconductive floors or dissipative floor mats, use foot straps on both feet with a minimum of onemegohm resistance between the operator and ground. To be effective, the conductive must beworn in contact with the skin.The following grounding equipment is recommended to prevent electrostatic damage:●●●●●●●●●●●●Antistatic tapeAntistatic smocks, aprons, and sleeve protectorsConductive bins and other assembly or soldering aidsNonconductive foamConductive tabletop workstations with ground cords of one megohm resistanceStatic-dissipative tables or floor mats with hard ties to the groundField service kitsStatic awareness labelsMaterial-handling packagesNonconductive plastic bags, tubes, or boxesMetal tote boxesElectrostatic voltage levels and protective materialsThe following table lists the shielding protection provided by antistatic bags and floor mats.MaterialAntistatic plasticsCarbon-loaded plasticMetallized laminateUseBagsFloor matsFloor matsVoltage protection level1,500 V7,500 V5,000 VPreliminary replacement requirements 31
  36. 36. Component replacement proceduresThis chapter provides removal and replacement procedures.There are as many as 106 screws that must be removed, replaced, and/or loosened when servicingthe computer. Make special note of each screw size and location during removal and replacement.Service tagWhen ordering parts or requesting information, provide the computer serial number and model numberprovided on the service tag. It is necessary to remove the battery to obtain these numbers. See Batteryon page 35 for battery removal instructions.Item(1)(2)(3)ComponentProduct nameSerial number (s/n)Part number/Product number (p/n)DescriptionThis is the product name affixed to the front ofthe computer.This is an alphanumeric identifier that is unique toeach product.This number provides specific information aboutthe product’s hardware components. The part numberhelps a service technician determine what componentsand parts are needed.32 Chapter 4 Removal and replacement procedures
  37. 37. Item(4)(5)ComponentWarranty periodModel descriptionDescriptionThis number describes the duration of the warrantyperiod for the computer.This is the alphanumeric identifier used to locatedocuments, drivers, and support for the computer.Bottom coverDescriptionBottom coverBefore disassembling the computer, follow these steps:Spare part number671731-0011.2.3.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover:1.2.Turn the computer upside down, with the front toward you.Remove the four Phillips PM2.5×5.5 screws that secure the bottom cover to the computer.Component replacement procedures 33
  38. 38. 3.4.Remove the ten Phillips PM2.5×9.5 screws that secure the bottom cover to the computer.Lift the rear right corner (1) of the bottom cover until the cover detaches from the computer, andthen remove the bottom cover (2) from the computer.Reverse this procedure to install the bottom cover.34 Chapter 4 Removal and replacement procedures
  39. 39. BatteryDescription4-cell, 48-Wh, 3.27-Ah battery (Li-ion)Before removing the battery, follow these steps:Spare part number697311-0011.2.3.4.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Remove the battery:1.2.3.4.Detach the multimedia cable (1) from the battery. (The multimedia cable is attached to the batterywith double-sided tape.)Disconnect the battery cable (2) from the system board.Remove the four Phillips PM2.0×3.0 screws (3) that secure the battery to the top cover.Remove the battery (4) from the computer.Reverse this procedure to install the battery.Component replacement procedures 35
  40. 40. RTC batteryDescriptionRTC battery (includes cable and double-sided tape)Before removing the RTC battery, follow these steps:Spare part number686922-0011.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Disconnect the battery cable from the system board (see Battery on page 35).Remove the RTC battery:1.2.3.Disconnect the RTC battery cable (1) from the system board.Detach the RTC battery (2) from the top cover. (The RTC battery is attached to the top cover withdouble-sided tape.)Remove the RTC battery.Reverse this procedure to install the RTC battery.36 Chapter 4 Removal and replacement procedures
  41. 41. WLAN moduleDescriptionIntel Centrino Advanced-N 6235 Combo AdapterSpare part number670292-005CAUTION: To prevent an unresponsive system, replace the wireless module only with a wirelessmodule authorized for use in the computer by the governmental agency that regulates wireless devicesin your country or region. If you replace the module and then receive a warning message, removethe module to restore device functionality, and then contact technical support.Before removing the WLAN module, follow these steps:1.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Disconnect the battery cable from the system board (see Battery on page 35).Remove the WLAN module:1.2.Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.NOTE: The WLAN antenna cable labeled ―1‖ connects to the WLAN module ―Main‖ terminallabeled ―1‖. The WLAN antenna cable labeled ―2‖ connects to the WLAN module ―Aux‖ terminallabeled ―2‖.Remove the two Phillips PM2.0×3.0 screws (2) that secure the WLAN module to the systemboard. (The WLAN module tilts up.)Component replacement procedures 37
  42. 42. 3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module,the protective sleeves must be installed on the antenna connectors, as shown in the followingillustration.Reverse this procedure to install the WLAN module.38 Chapter 4 Removal and replacement procedures
  43. 43. FanDescriptionFan (includes cable)Before removing the fan, follow these steps:Spare part number700803-0011.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Disconnect the battery cable from the system board (see Battery on page 35).Remove the fan:1.2.3.Disconnect the fan cable (1) from the system board.Remove the two Phillips PM2.0×4.5 screws (2) that secure the fan to the top cover.Remove the fan (3) from the top cover.Reverse this procedure to install the fan.Component replacement procedures 39
  44. 44. Solid-state driveDescription256-GB128-GB32-GBBefore removing the solid-state drive, follow these steps:Spare part number700813-001700812-001700811-0011.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Disconnect the battery cable from the system board (see Battery on page 35).Remove the solid-state drive:1.2.Remove the two Phillips PM2.0×4.5 screws (1) that secure the solid-state drive to the top cover.(The solid-state drive tilts up.)Remove the solid-state drive (3) by pulling the drive away from the slot at an angle.Reverse this procedure to install the solid-state drive.40 Chapter 4 Removal and replacement procedures
  45. 45. Power button boardDescriptionPower button board (includes cable)Before removing the power button board, follow these steps:Spare part number700891-0011.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Disconnect the battery cable from the system board (see Battery on page 35).Remove the power button board:1.2.3.Release the zero insertion force (ZIF) connector (1) to which the power button board cable isattached, and then disconnect the power button board cable from the system board.Detach the power button board cable (2) from the memory shield. (The power button board cableis attached to the memory shield with double-sided tape at 2 locations.)Remove the Phillips PM2.0×4.5 screw (3) that secures the power button board to the top cover.Component replacement procedures 41
  46. 46. 4. Remove the power button board (4).Reverse this procedure to install the power button board.42 Chapter 4 Removal and replacement procedures
  47. 47. Hard driveNOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connectorcable, or screws. These components are included in the Hard Drive Hardware Kit, spare part number700805-001.Description500-GB, 7200-rpm, 7.0-mm hard drive500-GB, 5400-rpm, 7.0-mm hard driveBefore removing the hard drive, follow these steps:Spare part number703267-001683802-0011.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Disconnect the battery cable from the system board (see Battery on page 35).Remove the hard drive:1.2.Disconnect the hard drive cable (1) from the system board.Remove the three Phillips PM2.5×5.5 screws (2) that secure the hard drive to the top cover.Component replacement procedures 43
  48. 48. 3.4.Remove the hard drive (3).NOTE: As the hard drive is being removed, make sure the hard drive cable is released frombeneath the multimedia board cable (4).If it is necessary to disassemble the hard drive, perform the following steps:a.b.c.d.Position the hard drive with the connector toward you.Disconnect the hard drive connector cable (1) from the hard drive.Remove the four Phillips PM3.0×3.3 screws (2) that secure the hard drive bracket tothe hard drive.Remove the hard drive bracket (3) from the hard drive.The hard drive bracket, hard drive connector cable, and screws are available in the HardDrive Hardware Kit, spare part number 700805-001.44 Chapter 4 Removal and replacement procedures
  49. 49. Reverse this procedure to reassemble and install the hard drive.Display assembly subcomponentsNOTE: The display assembly is spared at the subcomponent level only. For more display assemblyspare part information, see the individual removal subsections.To remove the display assembly and access the display assembly subcomponents, follow these steps:1.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Disconnect the battery cable from the system board (see Battery on page 35).Remove the display assembly:1.2.3.4.5.Open the computer and rest it on its keyboard.Disconnect the display panel touch cable (1) from the system board.Detach the display panel touch cable (2) from the system board. (The display panel touch cable isattached to the system board with double-sided tape.)Disconnect the display panel cable (3) from the system board.Release the display panel cable (4) from the retention clip (5) built into the right display hinge.Component replacement procedures 45
  50. 50. 6.7.Remove the three Phillips PM2.5×5.5 screws (6) that secure the display assembly to the top cover.Open the display hinges as far as they will open (1).46 Chapter 4 Removal and replacement procedures
  51. 51. 8.9.Remove the display assembly (2) from the computer.If it is necessary to replace the display bezel or any of the display assembly subcomponents:a.b.Flex the inside edges of the bottom edge (1), the left and right sides (2), andthe top edge (3) of the display bezel until the bezel disengages from the display enclosure.Remove the display bezel (4).The display bezel is available using spare part number 700799-001.Component replacement procedures 47
  52. 52. 10. If it is necessary to replace the display panel:a.b.c.d.Remove the two Phillips PM1.5×2.0 screws (1) that secure the hinge covers tothe display enclosure.Remove the left and right hinge covers (2) from the display enclosure.The hinge covers are included in the display enclosure spare part kit, spare part number700797-001.Remove the two Phillips PM2.0×2.5 screws (1) that secure the display panel tothe display enclosure.Slide the display panel (2) toward the bottom of the display enclosure until the tabs onthe left and right sides of the panel disengage from the slots built into the display enclosure.48 Chapter 4 Removal and replacement procedures
  53. 53. e. Remove the display panel (3) from the display enclosure.The display panel is available using spare part number 700808-001.11. If it is necessary to replace the display panel cable:CAUTION: Before turning the display panel upside down, make sure the work surface is clearof tools, screws, and any other foreign objects. Failure to follow this caution can result in damageto the display panel.a.b.c.d.Turn the display panel upside down with top edge toward you.Release the adhesive support strip (1) that secures the display panel cable connector tothe display panel.Disconnect the display panel cable (2) from the display panel.Detach the display panel cable (3) from the display panel. (The display panel cable isattached to the display panel with double-sided tape in two locations.)Component replacement procedures 49
  54. 54. e.f.Disconnect the webcam/microphone module cable (3) from the webcam/microphone module.Remove the display panel cable.The display panel cable is available using spare part number 700800-001.12. If it is necessary to replace the webcam/microphone module:CAUTION: Handle the webcam/microphone module with caution. This module has a thinprofile and is susceptible to damage when not handled carefully.a. Release the webcam/microphone module (1) as far as the webcam/microphonemodule allows.50 Chapter 4 Removal and replacement procedures
  55. 55. b.c.Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.Remove the webcam/microphone module.The webcam/microphone module is available using spare part number 700818-001.Reverse this procedure to reassemble and install the display assembly.Component replacement procedures 51
  56. 56. TouchPadDescriptionTouchPad (includes cable)Before removing the TouchPad, follow these steps:Spare part number701825-0011.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Remove the battery (see Battery on page 35).Remove the TouchPad:1.2.3.Release the ZIF connector to which the TouchPad cable is attached, and then disconnectthe TouchPad cable (1) from the TouchPad system board.Detach the TouchPad cable (2) from the top cover. (The TouchPad cable is attached to the topcover with double-sided tape at two locations.)Remove the seven Phillips PM2.0×3.0 screws (3) that secure the TouchPad to the top cover.52 Chapter 4 Removal and replacement procedures
  57. 57. 4.5.6.Remove the front speaker cables (1) from the clips built into the top cover and the top edge ofthe TouchPad.Lift the top edge of the TouchPad (2) until it rests at an angle.Slide the TouchPad (3) forward, and then remove the TouchPad.Reverse this procedure to install the TouchPad.Component replacement procedures 53
  58. 58. Front speakersDescriptionFront speakers (includes left and right front speakers, cables, and 4 rubber isolators)Before removing the front speakers, follow these steps:Spare part number700810-0011.2.3.4.5.6.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Remove the battery (see Battery on page 35).Remove the TouchPad (see TouchPad on page 52).Remove the front speakers:1.2.3.4.Release the ZIF connector to which the TouchPad cable is attached, and then disconnectthe TouchPad cable (1) from the system board.Disconnect the front speaker cable (2) from the system board.Release the front speaker cables (3) from the clips built into the top cover.NOTE: Make sure the front speaker cables are released from underneath the TouchPad cable.Remove the four Phillips PM2.0×3.0 broad head screws (4) that secure the front speakers tothe top cover.54 Chapter 4 Removal and replacement procedures
  59. 59. 5. Remove the front speakers (5).NOTE: The front speakers include four rubber isolators (6). These isolators are crucial tothe performance of the speakers.Reverse this procedure to install the front speakers.Component replacement procedures 55
  60. 60. TouchPad LED boardDescriptionTouchPad LED board (includes cable)Before removing the TouchPad LED board, follow these steps:Spare part number700012-0011.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Remove the battery (see Battery on page 35).Remove the TouchPad LED board:1.2.3.4.Release the ZIF connector (1) to which the TouchPad LED board cable is attached, and thendisconnect the TouchPad LED board cable from the system board.Detach the TouchPad LED board cable (2) from the top cover. (The TouchPad LED board cable isattached to the top cover with double-sided tape.)Release the TouchPad LED board (3) from the clips (4) built into the top cover.Remove the TouchPad LED board and cable (5), making sure to route the cable underneaththe TouchPad cable.Reverse this procedure to install the TouchPad LED board and cable.56 Chapter 4 Removal and replacement procedures
  61. 61. Power connector cableDescriptionPower connector cable (includes bracket)Before removing the power connector cable, follow these steps:Spare part number700802-0011.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Disconnect the battery cable from the system board (see Battery on page 35).Remove the power connector cable:1.2.3.4.Disconnect the power cable (1) from the system board.Release the power cable from the clips (2) and the routing channel built into the top cover.Remove the two Phillips PM2.0×4.5 screws (3) that secure the power connector and bracket tothe top cover.Remove the power connector bracket (4).Component replacement procedures 57
  62. 62. 5. Remove the power connector (5) and cable.Reverse this procedure to install the power connector cable and bracket.58 Chapter 4 Removal and replacement procedures
  63. 63. Multimedia boardDescriptionMultimedia board (includes audio port, Card Reader, USB port, and cable)Before removing the multimedia board, follow these steps:Spare part number701820-0011.2.3.4.5.6.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Disconnect the battery cable from the system board (see Battery on page 35).Remove the power connector cable (see Power connector cable on page 57).Remove the multimedia board:1.2.3.Disconnect the multimedia board cable (1) from the system board.Remove the Phillips PM2.0×4.5 screw (2) that secures the multimedia board to the top cover.Remove the multimedia board (3) and cable.Component replacement procedures 59
  64. 64. Reverse this procedure to install the multimedia board.Memory moduleDescription4-GB memory module (PC3, 12800, 1600-MHz)2-GB memory module (PC3, 12800, 1600-MHz)Memory shieldSpare part number691740-001691739-001701817-001Update BIOS before adding memory modulesBefore adding new memory, make sure you update the computer to the latest BIOS.CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory mayresult in various system problems.To update BIOS:1.2.3.4.5.6.7.8.Navigate to www.hp.com.Click Support & Drivers > click Drivers & Software.In the Enter a product name/number box, type the computer model information, and thenclick Search.Click the link for the computer model.Select the operating system, and then click Next.Under Step 2: Select a Download, click the BIOS link.Click the link for the most recent BIOS.Click the Download button, and then follow the on-screen instructions.Before removing a memory module, follow these steps:1.2.3.4.5.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Disconnect the battery cable from the system board (see Battery on page 35).Remove the memory module:1. Remove the Phillips PM2.0×3.0 screw (1) and the Phillips PM2.0×4.5 screw (2) that securethe memory shield to the top cover.60 Chapter 4 Removal and replacement procedures
  65. 65. 2.3.4.Remove the memory shield (3).Spread the retaining tabs (1) on each side of the memory module slot to release the memorymodule. (The memory module tilts up.)Remove the memory module (2) by pulling the module away from the slot at an angle.Component replacement procedures 61
  66. 66. Reverse this procedure to install a memory module.System boardDescriptionEquipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system withouttrusted platform module security for use only in the Peoples Republic of China and RussiaEquipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system withouttrusted platform module security for use only in the Peoples Republic of China and RussiaEquipped with an Intel Quad Core i7-3537U 2.00-GHz processor (turbo up to 3.10-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without trustedplatform module security for use only in the Peoples Republic of China and RussiaEquipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system withouttrusted platform module security for use only in the Peoples Republic of China and RussiaEquipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system without trustedplatform module security for use only in the Peoples Republic of China and RussiaEquipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system withtrusted platform module security for use in all countries and regions except the Peoples Republic ofChina and RussiaEquipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system with trustedplatform module security for use in all countries and regions except the Peoples Republic of Chinaand RussiaEquipped with an Intel Quad Core i7-3517U 1.90-GHz processor (turbo up to 3.00-GHz), 1600-MHz FSB, 4.00-MB L3 cache, 17 W, and the Windows 7 operating system with trusted platformmodule security for use in all countries and regions except the Peoples Republic of Chinaand RussiaEquipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system withouttrusted platform module security for use only in the Peoples Republic of China and RussiaEquipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system withouttrusted platform module security for use only in the Peoples Republic of China and RussiaEquipped with an Intel Dual Core i5-3337U 1.80-GHz processor (turbo up to 2.70-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without trustedplatform module security for use only in the Peoples Republic of China and RussiaEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system withouttrusted platform module security for use only in the Peoples Republic of China and RussiaEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system without trustedplatform module security for use only in the Peoples Republic of China and RussiaSpare part number715044-601715044-501715044-001704055-501704055-001700814-601700814-501700814-001715045-601715045-501715045-001704056-501704056-00162 Chapter 4 Removal and replacement procedures
  67. 67. DescriptionEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Professional operating system withtrusted platform module security for use in all countries and regions except the Peoples Republic ofChina and RussiaEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 8 Standard operating system with trustedplatform module security for use in all countries and regions except the Peoples Republic of Chinaand RussiaEquipped with an Intel Dual Core i5-3317U 1.70-GHz processor (turbo up to 2.60-GHz), 1600-MHz FSB, 3.00-MB L3 cache, 17 W, and the Windows 7 operating system with trusted platformmodule security for use in all countries and regions except the Peoples Republic of Chinaand RussiaBefore removing the system board, follow these steps:Spare part number700816-601700816-501700816-0011.2.3.4.5.6.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33).Remove the battery (see Battery on page 35).Remove the fan (see Fan on page 39).NOTE: When replacing the system board, be sure that the following components are removed fromthe defective system board and installed on the replacement system board:●●●●●WLAN module (see WLAN module on page 37)Solid-state drive (see Solid-state drive on page 40)Memory module and shield (see Memory module on page 60)Heat sink (see Heat sink on page 65)RJ-45 jack cover (see RJ-45 jack cover on page 67)Component replacement procedures 63
  68. 68. Remove the system board:1.2.Disconnect the following cables from the system board:(1) Display panel touch cable(2) Rear speaker cable(3) Power button board cable(4) Display panel cable(5) WLAN antenna cables(6) Front speaker cable(7) Hard drive connector cable(8) Keyboard backlight cable(9) Keyboard cable(10) TouchPad LED board cable(11) Multimedia board cable(12) Power connector cable(13) RTC battery cable(14) TouchPad cableRemove the five Phillips PM2.0×4.5 screws (1) and the three Phillips PM2.0×3.0 screws (2) thatsecure the system board to the top cover.64 Chapter 4 Removal and replacement procedures
  69. 69. 3. Remove the system board (3).Reverse this procedure to install the system board.Heat sinkDescriptionHeat sink (includes replacement thermal material)Before removing the heat sink, follow these steps:Spare part number700804-0011.2.3.4.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33), and then remove the followingcomponents:a.b.c.Battery (see Battery on page 35)Fan (see Fan on page 39)System board (see System board on page 62)Component replacement procedures 65
  70. 70. Remove the heat sink:1.2.Following the 1, 2, 3, 4 sequence stamped into the heat sink, remove the four Phillips PM2.0×4.5screws (1) that secure the heat sink to the system board.Remove the heat sink (2).NOTE: Due to the adhesive quality of the thermal material located between the heat sink andthe system board components, it may be necessary to move the heat sink from side to side todetach it.NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink andthe system board components each time the heat sink is removed. Replacement thermal material isincluded with the heat sink and system board spare part kits. Thermal paste is used on the processor(1) and the section of the heat sink (2) that services it.66 Chapter 4 Removal and replacement procedures
  71. 71. Reverse this procedure to install the heat sink.RJ-45 jack coverDescriptionRJ-45 jack coverBefore removing the RJ-45 jack cover, follow these steps:Spare part number701816-0011.2.3.4.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33), and then remove the followingcomponents:a.b.c.Battery (see Battery on page 35)Fan (see Fan on page 39)System board (see System board on page 62)Component replacement procedures 67
  72. 72. Remove the RJ-45 jack cover:1.2.3.4.Turn the system board upside down, with the USB connectors toward you.Remove the two Phillips PM2.0×4.5 screws (1) that secure the RJ-45 jack cover to the systemboard.Turn the system board right side up, with the USB connectors toward you.Remove the RJ-45 jack cover (2).Reverse this procedure to install the RJ-45 jack cover.68 Chapter 4 Removal and replacement procedures
  73. 73. KeyboardNOTE: The keyboard spare part kit includes a keyboard, keyboard cable, keyboard backlight cable,keyboard shield, and pointing stick cable.For use in country/region Spare partnumberFor use in country/region Spare partnumberKeyboard with backlight and pointing stick:For use in BelgiumFor use in CanadaFor use in Denmark, Finland, and NorwayFor use in FranceFor use in GermanyFor use in GreeceFor use in IsraelFor use in Italy700807-A41700807-DB1700807-DH1700807-051700807-041700807-151700807-BB1700807-061For use in the NetherlandsFor use in PortugalFor use in RussiaFor use in Saudi ArabiaFor use in SpainFor use in SwitzerlandFor use in TurkeyFor use in the United Kingdom700807-B31700807-131700807-251700807-171700807-071700807-BG1700807-141700807-031and SingaporeFor use in Latin America 700807-161 For use in the United States 700807-001Before removing the keyboard, follow these steps:1.2.3.4.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33), and then remove the followingcomponents:a.b.c.Battery (see Battery on page 35)Fan (see Fan on page 39)System board (see System board on page 62)Component replacement procedures 69
  74. 74. Remove the keyboard:1.2.3.Remove the 20 Phillips PM2.0×3.0 screws that secure the keyboard shield to the top cover.Remove the 8 Phillips PM1.5×2.0 screws that secure the keyboard shield to the top cover.Remove the keyboard shield.70 Chapter 4 Removal and replacement procedures
  75. 75. 4.5.Remove the two Phillips PM2.0×3.0 screws (1) and the five Phillips PM1.5×2.0 screws (2) thatsecure the keyboard to the top cover.Remove the keyboard (3).Reverse this procedure to install the keyboard.Rear speakersDescriptionRear speakers (includes left and right rear speakers, cables, and 2 rubber isolators)Before removing the rear speakers, follow these steps:Spare part number701821-0011.2.3.4.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33), and then remove the followingcomponents:a.b.c.Battery (see Battery on page 35)Fan (see Fan on page 39)System board (see System board on page 62)Component replacement procedures 71
  76. 76. Remove the rear speakers:1.2.Remove the two Phillips PM2.0×3.0 broad head screws (1) that secure the rear speakers tothe top cover.Remove the rear speakers (2) from the top cover.NOTE: The rear speakers include two rubber isolators (6). These isolators are crucial tothe performance of the speakers.Reverse this procedure to install the rear speakers.WLAN antennaDescriptionAntenna Kit (includes left and right WLAN antenna cables and transceivers)Before removing the WLAN antenna, follow these steps:Spare part number700796-0011.2.Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turnthe computer on, and then shut it down through the operating system.Disconnect the power from the computer by unplugging the power cord from the computer.72 Chapter 4 Removal and replacement procedures
  77. 77. 3.4.Disconnect all external devices from the computer.Remove the bottom cover (see Bottom cover on page 33), and then remove the followingcomponents:a.b.c.Battery (see Battery on page 35)Fan (see Fan on page 39)System board (see System board on page 62)Remove the WLAN antenna:1.2.3.Detach the WLAN antenna transceivers (1) from the top cover. (The WLAN antenna transceiversare attached to the top cover with double-sided tape.)Release the WLAN antenna cables from the clips (2) and routing channel built into the top cover.Remove the WLAN antenna cables and transceivers (3) from the top cover.Reverse this procedure to install the WLAN antenna.Component replacement procedures 73
  78. 78. 5 Using Setup Utility (BIOS) andSystem DiagnosticsSetup Utility, or Basic Input/Output System (BIOS), controls communication between all the input andoutput devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility(BIOS) includes settings for the types of devices installed, the startup sequence of the computer, and theamount of system and extended memory.Starting Setup Utility (BIOS)To start Setup Utility (BIOS), turn on or restart the computer, quickly press esc, and then press f10.Information about how to navigate in Setup Utility (BIOS) is located at the bottom of the screen.NOTE: Use extreme care when making changes in Setup Utility (BIOS). Errors can prevent thecomputer from operating properly.Updating the BIOSUpdated versions of the BIOS may be available on the HP website.Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs.Some download packages contain a file named Readme.txt, which contains information regardinginstalling and troubleshooting the file.Determining the BIOS versionTo determine whether available BIOS updates contain later BIOS versions than those currently installedon the computer, you need to know the version of the system BIOS currently installed.BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Setup Utility (BIOS).1.2.3.Start Setup Utility (BIOS).Use the arrow keys to select Main.To exit Setup Utility (BIOS) without saving your changes, use the arrow keys to select Exit, selectExit Discarding Changes, and then press enter.74 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics
  79. 79. Downloading a BIOS updateCAUTION: CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation,download and install a BIOS update only when the computer is connected to reliable external powerusing the AC adapter. Do not download or install a BIOS update while the computer is running onbattery power, docked in an optional docking device, or connected to an optional power source.During the download and installation, follow these instructions:Do not disconnect power from the computer by unplugging the power cord from the AC outlet.Do not shut down the computer or initiate Sleep.Do not insert, remove, connect, or disconnect any device, cable, or cord.1.2.3.4.From the Start screen, select the HP Support Assistant app.Select Updates and tune-ups, and then select Check for HP updates now.Follow the on-screen instructions.At the download area, follow these steps:a.b.Identify the most recent BIOS update and compare it to the BIOS version currently installed onyour computer. Make a note of the date, name, or other identifier. You may need thisinformation to locate the update later, after it has been downloaded to your hard drive.Follow the on-screen instructions to download your selection to the hard drive.Make a note of the path to the location on your hard drive where the BIOS update isdownloaded. You will need to access this path when you are ready to install the update.NOTE: If you connect your computer to a network, consult the network administrator beforeinstalling any software updates, especially system BIOS updates.BIOS installation procedures vary. Follow any instructions that are displayed on the screen after thedownload is complete. If no instructions are displayed, follow these steps:1.2.3.4.5.From the Start screen, type e, and then select File Explorer.Click your hard drive designation. The hard drive designation is typically Local Disk (C:).Using the hard drive path you recorded earlier, open the folder on your hard drive that containsthe update.Double-click the file that has an .exe extension (for example, filename.exe).The BIOS installation begins.Complete the installation by following the on-screen instructions.NOTE: After a message on the screen reports a successful installation, you can delete thedownloaded file from your hard drive.Updating the BIOS 75
  80. 80. Using System DiagnosticsSystem Diagnostics allows you to run diagnostic tests to determine if the computer hardware isfunctioning properly.To start System Diagnostics:1.2.Turn on or restart the computer, quickly press esc, and then press f2.Click the diagnostic test you want to run, and then follow the on-screen instructions.NOTE: If you need to stop a diagnostic test while it is running, press esc.76 Chapter 5 Using Setup Utility (BIOS) and System Diagnostics
  81. 81. 6 SpecificationsComputer specificationsDimensionsMetric U.S.WidthDepthHeight (front to rear)WeightInput powerOperating voltage and currentTemperatureOperatingNonoperatingRelative humidity (noncondensing)OperatingNonoperatingMaximum altitude (unpressurized)OperatingNonoperating37.79 cm25.44 cm1.79 to 2.22 cm2.25 kg19.5 V dc @ 3.33 A – 65 W5°C to 35°C-20°C to 60°C10% to 90%5% to 95%-15 m to 3,048 m-15 m to 12,192 m14.88 in10.02 in0.72 to 0.87 in4.86 lbs41°F to 95°F-4°F to 140°F-50 ft to 10,000 ft-50 ft to 40,000 ftNOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within thisrange of temperatures.Computer specifications 77
  82. 82. 15.6-inch SGA display specificationsDimensionsMetric U.S.HeightWidthDiagonalNumber of colorsContrast ratioBrightnessPixel resolution19.60 cm34.70 cm39.80 cmUp to 16.8 million200:1 (typical)300 nits (typical)7.72 in13.66 in15.67 inPitchFormatConfigurationBacklightCharacter displayTotal power consumptionViewing angle0.197 × 0.197 mm1920 × 1080RGB vertical stripeLED80 × 253.46 W±65° horizontal, ±50° vertical (typical)78 Chapter 6 Specifications
  83. 83. Hard drive specificationsDimensions500-GB, 7200-rpm* 500-GB, 5000-rpm*HeightLengthWidthWeightInterface typeTransfer rateSynchronous (maximum)SecuritySeek times (typical read, including setting)Single trackAverage (read/write)MaximumLogical blocksDisk rotational speedOperating temperature7.0 mm100.4 mm69.9 mm110 gSATA1.1 GB/secATA security1.5 ms11/13 ms22 ms500-GB*976,773,1687200 rpm7.0 mm100.4 mm69.9 mm110 gSATA1.1 GB/secATA security1.5 ms11/13 ms22 ms500-GB*976,773,1685400 rpm*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.NOTE: Certain restrictions and exclusions apply. Contact technical support for details.Hard drive specifications 79

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