cidb1bina 2012 survey
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cidb1bina 2012 survey

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cidb1bina 2012 survey cidb1bina 2012 survey Document Transcript

  • PUBLIC SURVEY JANUARY 2012CIDB 1BINA.my IMPORVEMENT INITIATIVES By: CIDB 1BINA.my Operation Unit 1 ars/
  • 1. Have you heard about CIDB 1BINA.mybefore? Yes No2. If `YES’how did you learn of CIDB 1BINA.my? Word of mouth Website(CIDB, JKR, Mudah.my, Facebook, Twitter &etc) Direct mail / Newsletter Email messages Flyers Exhibitions Others______________________________________3. Do you understand what is CIDB 1BINA.my all about? Yes Somewhat understand Still blur Definitely not understand If NOT. Do you have any idea how can we help to make you understand? _______________________________________________4. Your satisfaction with the following features of CIDB 1BINA.my Layout Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Do you have any suggestions for us?_______________________________ 2 ars/
  • Content(Info, Directories, Products & Services) Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedDo you have any suggestions for us?_______________________________Colors Combination Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedDo you have any suggestions for us?_______________________________Membership Registration Process Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedDo you have any suggestions for us?_______________________________Overall User Friendly Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfiedDo you have any suggestions for us? _______________________________ 3 ars/
  • 5. After browsing CIDB 1BINA.my, how likely you as a user will continuerevisit CIDB 1BINA.my portal? Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us?_______________________________6. How relevant do you find overall the information in CIDB 1BINA.my with construction industry? Very relevant Somewhat relevant Not at all relevant Do you have any suggestions for us?_______________________________7. If you switched to another construction portal provider, please indicateyour reasons for doing so. Better quality of services Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us? _______________________________ 4 ars/
  • Service is easier to use Very likely Somewhat likely Neutral Somewhat unlikely Very unlikelyDo you have any suggestions for us? _______________________________Better layout and more interactive Very likely Somewhat likely Neutral Somewhat unlikely Very unlikelyDo you have any suggestions for us? _______________________________Content is more informative Very likely Somewhat likely Neutral Somewhat unlikely Very unlikelyDo you have any suggestions for us? _______________________________Better price for products and services Very likely Somewhat likely Neutral Somewhat unlikelyDo you have any suggestions for us? _______________________________ 5 ars/
  • Better payment plan for products and services Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us? _______________________________8. Overall, how satisfied are you with CIDB 1BINA.my presentation? Very satisfied Somewhat satisfied Neutral Somewhat dissatisfied Very dissatisfied Do you have any suggestions for us? _______________________________9. How likely is it that youwould recommend us to yourfriends/colleagues? Very likely Somewhat likely Neutral Somewhat unlikely Very unlikely Do you have any suggestions for us? _______________________________ 6 ars/
  • 10.You as one of construction players in Malaysia, what type of information or services do you want / looking for in a so called National Construction Portal to boost up you businesses? _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________ _____________________________________________________________11.Do you have any other better ideas for improving our portal? _____________________________________________________________ _____________________________________________________________ _____________________________________________________________12.Please indicate your gender. Male Female13.Which range includes your age? Younger than 18 18 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 or older14.Please indicate in which industry are you attached to. Construction IT Business and Marketing Education Others ___________________________________ --THANK YOU-- 7 ars/