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Agile Leaders

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  • 1. Agile Leaders Raj Mudhar http://rajile.com Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 2. Attribution This slide deck is adapted from the work of Catherine Louis, Cll-Group.com. A grateful thanks to her for this material, and her permission to use it! The original presentation is here: http:// www.slideshare.net/jujucath/shaping- behaviors-agile-carolinas B.F. Skinner, I. Pavlov, & C. Lloyd Morgan Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 3. Re-Use You may freely re-use this presentation and workshop material under the following conditions: Provide attribution to the author(s). Follow Creative Commons Licensing Rules. Thank you! Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 4. A Note on Learning Visual Tactile / Kinaesthetic Auditory The content of this workshop attempts to touch all three Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 5. Why? Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 6. Because... Learn from each other Change the culture Make the workplace better for everyone Adopt Servant Leadership Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 7. About you... Who are you? Why are you here? What do you want to get out of this workshop? What else would you like to know about your colleagues? Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 8. Introduction Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 9. C. Lloyd Morgan Was a British psychologist. He is best remembered for the experimental approach to animal psychology now known as "Morgan's canon". As a specialised form of Occam's razor, Morgan's canon played a critical role in the growth of behaviourism in twentieth century academic psychology. http://en.wikipedia.org/wiki/C._Lloyd_Morgan Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 10. Morgan’s Canon “In no case is an animal activity to be interpreted in terms of higher psychological processes, if it can be fairly interpreted in terms of processes which stand lower in the scale of psychological evolution and development.” - C. Lloyd Morgan, British psychologist -1890 Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 11. Horses “They start nickering knowing that they are going to be fed!” What’s really happening? Enter the barn, pull feed, mix up the beet pulp... the sound of the containers opening, etc. Cues tell you something is going to happen Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 12. Ivan Pavlov Established the basic laws for the establishment and extinction of what he called "conditional reflexes" — i.e., reflex responses, like salivation, that only occurred conditionally upon specific previous experiences of the animal The phrase "Pavlov's dog" is often used to describe someone who merely reacts to a situation rather than using critical thinking. http://en.wikipedia.org/wiki/Ivan_Pavlov Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 13. Example - neutral stimuli Horses know it’s time for turnout. The gate chain rattles Barn doors open Lead shanks and halters are pulled from the hook... They start to shuffle, ears perk up Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 14. Exercise 5 minutes Discuss / list examples of Morgan’s Cannon in the workplace. (Any leadership examples?) Discuss / list examples of Pavlov’s neutral stimuli in the workplace. (Any leadership examples?) Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 15. Good Leadership Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 16. Exercise 5 minutes Think of the best leader you ever had. Write down examples of what this good leader did. One example per sticky note. Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 17. Burrhus Frederic Skinner Invented an Operant Conditioning Chamber whose purpose was to administer a curriculum of programmed instruction. It housed a list of questions, and a mechanism through which the learner could respond to each question. Upon delivering a correct answer, the learner would be rewarded. http://en.wikipedia.org/wiki/Bf_skinner Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 18. Operant Conditioning Forms an association between behaviour and consequence. Model assumes four possible consequences of behaviour: Something Good can start or be presented; Something Good can end or be taken away; Something Bad can start or be presented; Something Bad can end or be taken away. Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 19. Added (positive) Removed (negative) + ething I like is given more of Som away. I’m taken wha t I like. given m ore of ething I don’t I’m Som away. - wha t I don’ t like. like i s taken Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 20. Bad Leadership Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 21. Exercise 5 minutes Think about the worst leader you ever had. Write down examples of what this bad leader did. One example per sticky note. Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 22. Exercise 10 minutes Take the examples you have and plot them in the 4 quadrants Readout from each team after the exercise! Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 23. Servant Leadership Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 24. Servant Leaders you may know Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 25. Ernest Shackleton Antarctic explorer lost his ship, the Endurance, in pack ice, (1915) in the Weddell Sea and over 6 months, led every one of his 27 men back to safety Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 26. It take s char and c acter ourag Serva e to be nt Lea a der Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 27. “People are the heart and spirit of all that counts.” -- Max DePree, author and founder of Herman Miller Office Furniture “Leadership is about people and the intricate relationships between them.” -- Chuck Ferguson, Indomitable Spirit: Life Changing Lessons in Leadership “Being a leader changes everything. Before you are a leader, success is all about you. Nothing you do anymore as an individual matters except how you increase their self-confidence. Put another way: Your success as a leader will come not from what you do but from the reflected glory of your team.” --Jack Welch, former CEO of General Electric Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 28. "The servant-leader is servant first... Becoming a servant- leader begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first... The difference manifests itself in the care taken by the servant first to make sure that other people's highest priority needs are being served. The best test, and the most difficult to administer, is this: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants?" Robert K. Greenleaf Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 29. Principles of Servant Leadership Servant leaders value people and relationships. Respecting, serving, communicating and forgiving is how we show people we value them. Servant leaders use their personal influence. Choosing to influence through character and integrity is more successful than influencing with power and control. Servant leaders recognize that each person has a purpose and a passion. Recognizing and tapping into each person’s unique experiences, gifts and abilities empowers them to add their value. Servant leaders understand the importance of creating a work environment and culture that is founded on trust. Creating an atmosphere of “we” as opposed to “me” gives people greater significance and voice because they play a meaningful role in something larger than themselves. Source: Marshall Christensen Foundation Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 30. Principles of Servant Leadership Servant leaders bring change and innovation. Creating an environment where change and innovation is encouraged and rewarded improves the team, the product, the process, and how we serve customers and one another. Servant leaders model leadership and service to employees and customers. Modeling service teaches employees how to serve each other and our customers. Servant leaders mentor others who can replace them as leaders. Giving away power and responsibility to those who can lead creates the next generation of servant leaders. Source: Marshall Christensen Foundation Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 31. Exercise 10 minutes Put a star (*) on each example that models Servant Leadership Write down a) how you behaved like a Servant Leader during this workshop and b) How would you have behaved knowing what you know now. Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 32. Retrospective Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 33. How was this experience? What did you like about it? What did you not like about it? How can we make it better? Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010
  • 34. Parting shot What we look for in great leaders are the same things we look for in ourselves. Be the change you want to see in others! (Gandhi) How will you behave differently from now on? Licensed under Creative Commons, 2010, Raj Mudhar - rajile.com Monday, August 16, 2010