3j 1 Personal Skills Development

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3j 1 Personal Skills Development

  1. 1. PERSONAL SKILLS DEVELOPMENT PRESENTATION BY M RAJESHWARON
  2. 2. DEVELOPING THE PERSONAL SKILLS <ul><li>DIFFERENT FACETS OF DEVELOPMENT </li></ul><ul><li>IMPORTANCE OF PERSONAL SKILLS & ATTITUDES </li></ul><ul><li>BUILDING UP YOUR SKILLS PROFILE </li></ul><ul><li>MEANS & SOURCES OF LEARNING </li></ul>
  3. 3. DEVELOPING THE PERSONAL SKILLS... <ul><li>SUCCESSFUL SELF DEVELOPMENT </li></ul><ul><li>PROCESS </li></ul><ul><li>SKILLS & ATTITUDES FOR MAXIMUM </li></ul><ul><li>PRODUCTIVITY </li></ul><ul><li>PLAN & ACT </li></ul>
  4. 4. FOUR ASPECTS OF DEVELOPMENT <ul><li>PERSONAL </li></ul><ul><li>DEVELOPMENT </li></ul><ul><li>PROFESSIONAL </li></ul><ul><li>DEVELOPMENT </li></ul><ul><li>TEAM DEVELOPMENT </li></ul><ul><li>ORGANISATION </li></ul><ul><li>DEVELOPMENT </li></ul><ul><li>PERSONAL DEVELOPMENT </li></ul><ul><li>FAMILY DEVELOPMENT </li></ul><ul><li>SOCIETY DEVELOPMENT </li></ul><ul><li>COUNTRY </li></ul><ul><li>DEVELOPMENT </li></ul>
  5. 5. CAREER DEVELOPMENT PROCESS MANAGERIAL COMPLEXITY GRADUATE / TECHNICAL INTAKE SUPERVISORY MGT. PROJECT MGT . SR.MGT. GEN.MGT . Assessment Point Assessment Point Assessment Point Assessment Point TIME
  6. 6. THE BASIC DEVELOPMENT PROCESS MATURITY IN THE JOB INDUCTION INCLUSION COMPETENCE DEVELOPMENT PLATEAU TRANSITION TIME
  7. 7. THE BASIC DEVELOPMENT PROCESS... <ul><li>INDUCTION </li></ul><ul><ul><ul><li>WORK PLACE </li></ul></ul></ul><ul><ul><ul><li>WORK MATES </li></ul></ul></ul><ul><ul><ul><li>WORK ITSELF </li></ul></ul></ul><ul><ul><ul><li>ORGANISATIONAL CULTURE </li></ul></ul></ul>
  8. 8. THE BASIC DEVELOPMENT PROCESS... <ul><li>INCLUSION </li></ul><ul><ul><ul><li>ACCEPTANCE BY THE WORKMATES </li></ul></ul></ul><ul><ul><ul><li>PERSONALITY & BEHAVIOUR DECIDE </li></ul></ul></ul><ul><ul><ul><li>INCLUSION OR EXCLUSION </li></ul></ul></ul><ul><li>COMPETENCE </li></ul><ul><ul><ul><li>NOT THEORITICAL COMPETENCE </li></ul></ul></ul><ul><ul><ul><li>BUT COMPETENCE WHICH GAINS </li></ul></ul></ul><ul><ul><ul><li>ENTRY INTO THE WORK GROUPS </li></ul></ul></ul>
  9. 9. THE BASIC DEVELOPMENT PROCESS... <ul><li>DEVELOPMENT </li></ul><ul><ul><ul><li>BRINGING OUT WHAT IS WITHIN YOU AND </li></ul></ul></ul><ul><ul><ul><li>MAKING IT MANIFEST SO THAT ALL MAY </li></ul></ul></ul><ul><ul><ul><li>BENEFIT </li></ul></ul></ul><ul><ul><ul><li>THIS DEVELOPMENTAL PROCESS HELPS </li></ul></ul></ul><ul><ul><ul><li>A PERSON MOVE FROM JUST HAVING A </li></ul></ul></ul><ul><ul><ul><li>“ JOB” IN THE ORGANISATION TO HAVING </li></ul></ul></ul><ul><ul><ul><li>A “ROLE” </li></ul></ul></ul>
  10. 10. THE BASIC DEVELOPMENT PROCESS... <ul><li>DEVELOPMENT... </li></ul><ul><ul><ul><li>PROCESS OF SELF DEVELOPMENT OF NEW </li></ul></ul></ul><ul><ul><ul><li>SKILLS & ATTITUDES EXPANDS THE </li></ul></ul></ul><ul><ul><ul><li>ABILITY AND THE JOB </li></ul></ul></ul><ul><ul><ul><li>NEW CHALLENGES & TARGETS ARE SET </li></ul></ul></ul>
  11. 11. THE BASIC DEVELOPMENT PROCESS... <ul><li>PLATEAU </li></ul><ul><ul><ul><li>COMPETENCE HIGH AT THIS LEVEL </li></ul></ul></ul><ul><ul><ul><li>INDIVIDUAL, BOSS & STAFF HAPPY WITH </li></ul></ul></ul><ul><ul><ul><li>THINGS AS THEY ARE </li></ul></ul></ul><ul><li>TRANSITION </li></ul><ul><ul><ul><li>PROMOTION, JOB ROTATION etc. </li></ul></ul></ul><ul><ul><ul><li>RETIREMENT </li></ul></ul></ul>
  12. 12. SKILLS NEEDED TOP MIDDLE SUPERVISORY TECHNICAL HUMAN CONCEPTUAL “ MANAGEMENT SKILLS AT VARIOUS LEVELS”
  13. 13. EDUCATION & LEARNING <ul><li>TRUE EDUCATION IS THROUGH THE </li></ul><ul><li>DEVELOPMENT OF THE WHOLE PERSON TO </li></ul><ul><li>MAKE MAXIMUM USE OF HIS / HER APTITUDES </li></ul><ul><li>AND ASPIRATIONS </li></ul><ul><li>THE ACQUISITION OF KNOWLEDGE IS </li></ul><ul><li>IMPORTANT BUT NOT NECESSARILY </li></ul><ul><li>PARAMOUNT. SKILLS & ATTITUDES ARE </li></ul><ul><li>OF AS MUCH IMPORTANCE AS KNOWLEDGE </li></ul><ul><li>IN CREATING COMPETENCE </li></ul>
  14. 14. PERSONAL SKILLS <ul><li>SKILLS ARE CRUCIAL </li></ul><ul><li>TO </li></ul><ul><li>CREATIVE MANAGEMENT </li></ul><ul><li>BECAUSE THEY </li></ul><ul><li>CONSTITUTE YOUR PROBLEM SOLVING PROCESS </li></ul><ul><li>THE GREATER AND MORE VARIED YOUR SKILLS </li></ul><ul><li>THE MORE PROBLEMS THAT YOU CAN SOLVE </li></ul><ul><li>THE MORE PROBLEMS YOU CAN SOLVE, THE MORE </li></ul><ul><li>EFFECTIVE YOU CAN BE AND MORE YOU CAN </li></ul><ul><li>GROW IN YOUR CAREER </li></ul>
  15. 15. BUILDING YOUR SKILLS PROFILE CATEGORIES OF SKILLS <ul><li>FUNCTIONAL SKILLS </li></ul><ul><li>ADAPTIVE SKILLS </li></ul><ul><li>PROFESSIONAL </li></ul><ul><li>SKILLS/TECHNICAL </li></ul><ul><li>SKILLS </li></ul>GENERAL CAPABILITIES THAT ARE USEFUL FOR COPING WITH THE WORK ENVIRONMENT. (eg: ORGANISING, CONTROLLING, COMMUNICATING, etC) PERSONAL CAPABILITIES THAT RELATE TO SELF MANAGEMENT, PERSUASIVENESS, DRIVE, MEMORY, PERSISTENCE, INTUITION, INITIATIVE, RESOURCEFULNESS, PERCEPTIVENESS SKILLS RELATED TO WORK CONTENT
  16. 16. DEVELOPMENT STAGES & SKILLS I WHEN ENTERING AN ORGANISATION II AS A NEW ENTRANT/ NEW EXECUTIVE <ul><li>EFFECTIVE </li></ul><ul><li>COMMUNICATION </li></ul><ul><li>LISTENING </li></ul><ul><li>ANALYTICAL ABILITY </li></ul><ul><li>CREATIVITY </li></ul><ul><li>PRESENTATION SKILLS </li></ul>STAGE SKILL
  17. 17. DEVELOPMENT STAGES & SKILLS... III AT MIDDLE LEVEL <ul><li>TEAM WORK </li></ul><ul><li>INTER PERSONAL </li></ul><ul><li>SKILLS </li></ul><ul><li>FACING CHALLENGES </li></ul>STAGE SKILL
  18. 18. DEVELOPMENT STAGES & SKILLS... IV AT SENIOR LEVEL <ul><li>LEADERSHIP SKILLS </li></ul><ul><li>PROBLEM SOLVING </li></ul><ul><li>DELEGATION SKILLS </li></ul><ul><li>DEVELOPMENT OF </li></ul><ul><li>SUB-ORDINATES </li></ul><ul><li>MOTIVATION </li></ul><ul><li>TIME MANAGEMENT </li></ul>STAGE SKILL
  19. 19. ANALYSE AND ASK YOURSELF <ul><li>WHICH SKILLS ARE USED MOST OFTEN? </li></ul><ul><li>HAVE YOU BEEN AWARE THAT THESE SKILLS </li></ul><ul><li>PLAY AN IMPORTANT PART IN YOUR CAREER </li></ul><ul><li>PROGRESS? </li></ul><ul><li>DO THESE SKILLS COME EASILY TO YOU? </li></ul><ul><li>WHERE ARE YOUR DEFICIENCIES? </li></ul><ul><li>CAN THESE DEFICIENCIES BE REMEDIED </li></ul><ul><li>EASILY? </li></ul><ul><li>IS A CHANGE IN YOUR PERSONALITY OR </li></ul><ul><li>BEHAVIOUR REQUIRED? </li></ul>? ? ? ? ? ?
  20. 20. LISTENING <ul><ul><ul><li>CONCENTRATE </li></ul></ul></ul><ul><ul><ul><li>FOCUS ON CONTENT / MESSAGE </li></ul></ul></ul><ul><ul><ul><li>MAINTAIN POSITIVE ATTITUDE </li></ul></ul></ul><ul><ul><ul><li>KEEP AN OPEN MIND / BE OBJECTIVE </li></ul></ul></ul><ul><ul><ul><li>AVOID DISTRACTIONS </li></ul></ul></ul>
  21. 21. LISTENING... <ul><li>STAY IN GOOD PHYSICAL / EMOTIONAL </li></ul><ul><li>CONDITION </li></ul><ul><li>CONCENTRATE ON THE MAIN IDEAS </li></ul><ul><li>DEVELOP A GOOD NOTE TAKING SYSTEM </li></ul><ul><li>CONTROL EMOTIONS, REMAIN PROFESSIONAL </li></ul>
  22. 22. HOW TO THINK CREATIVELY <ul><li>RECOGNITION OF A PROBLEM </li></ul><ul><li>GATHERING DATA PERTAINING TO A PROBLEM </li></ul><ul><li>MULLING OVER THE DATA </li></ul><ul><li>RECOGNITION OF A POSSIBLE SOLUTION </li></ul><ul><li>TESTING THE PROPOSED SOLUTION </li></ul>
  23. 23. HOW TO THINK CREATIVELY... <ul><li>WORK OUT A NEW TYPE OF PENCIL </li></ul><ul><ul><ul><li>LEAD </li></ul></ul></ul><ul><ul><ul><li>CASING </li></ul></ul></ul><ul><ul><ul><li>COLOUR </li></ul></ul></ul><ul><ul><li>CAN A LIQUID SOLUTION BE USED? </li></ul></ul><ul><ul><li>CAN SOMETHING BE EVOLVED THAT NEVER HAS TO </li></ul></ul><ul><ul><li>BE SHARPENED? </li></ul></ul>
  24. 24. HOW TO THINK CREATIVELY... <ul><ul><li>CAN AN ENTIRELY NEW TYPE OF PAPER BE USED? </li></ul></ul><ul><ul><li>CASING - CAN IT BE MADE OF METAL, PLASTIC, </li></ul></ul><ul><ul><li>GRAPHITE? </li></ul></ul><ul><ul><li>COLOUR - CAN THE COLOUR HAVE SPECIAL DESIGN? </li></ul></ul><ul><ul><li>MATCHNG WITH CLOTHES OF OWNER? </li></ul></ul>
  25. 25. TIPS TO IMPROVE AND ACQUIRE NEW SKILLS ANALYSE SKILLS THAT YOU HAVE RANKED MOST IMPORTANT WHICH SKILLS DO YOU NEED TO IMPROVE AND WHAT NEW SKILLS DO YOU NEED TO ACQUIRE? QUESTION YOURSELF 1. WHO COULD I CONTACT TO LEARN MORE SPECIFICALLY HOW I COULD IMPROVE THIS SKILL? 2. WHO DO I KNOW WHO HAS THIS PARTICULAR SKILL? HOW COULD I LEARN FROM THIS PERSON?
  26. 26. TIPS TO IMPROVE AND ACQUIRE NEW SKILLS... 3. WHAT BOOKS WOULD BE HELPFUL? 4. ARE THERE ANY COURSES OR TRAINING PROGRAMMES I COULD TAKE? 5. WHAT NEW EXPERIENCES WOULD HELP ME WITH THIS SKILL? 6. WHAT OPPORTUNITIES COULD I SEEK TO PRACTISE THIS SKILL? 7. HOW CAN I OVERCOME ANY BARRIERS?
  27. 27. DEVELOPMENTAL PROCESS - DIFFERENT MEANS AND SOURCES OF LEARNING <ul><li>SELF STUDY & </li></ul><ul><li>THNKING (SELF </li></ul><ul><li>MANAGED </li></ul><ul><li>LEARNING) </li></ul><ul><li>DISTANCE </li></ul><ul><li>LEARNING & </li></ul><ul><li>OPEN LEARNING </li></ul>NEWSPAPERS, JOURNALS & BOOKS (READING & REGULAR DISCUSSIONS - GROUP LEARNING PROCESS TELEVISION, RADIO, VIDEO
  28. 28. DEVELOPMENTAL PROCESS - DIFFERENT MEANS AND SOURCES OF LEARNING... <ul><li>BOSS - </li></ul><ul><li>GENERATED </li></ul><ul><li>DEVELOPMENT </li></ul><ul><li>COURSES </li></ul>COACHING, : ONE QUESTIONING MINUTE & FEEDBACK MANAGER COUNSELLING, MONITORING, JOB ROTATIONS SEMINARS, CONFERENCES, WORKSHOPS TAILORED OR IN COMPANY COURSES
  29. 29. DEVELOPMENTAL PROCESS - DIFFERENT MEANS AND SOURCES OF LEARNING... <ul><li>ACTION </li></ul><ul><li>LEARNING </li></ul>FOCUS FOR HUMAN BEINGS TO LEARN FROM UNDERSTANDING THE WAY THEY FACE A REAL TIME PROBLEM, COLLECT “ INFO” RATHER THAN “DATA”, REFLECT ON IT, PLAN HOW TO SOLVE IT, EXPERIMENT WITH POSSIBLE WAYS OF CREATING CHANGE AND TAKE RESPONSIBILITY FOR DELIVERING THAT CHANGE. (JAPANESE “QUALITY CIRCLES”)
  30. 30. DEVELOPMENTAL PROCESS - DIFFERENT MEANS AND SOURCES OF LEARNING... <ul><li>CONTINUOUS </li></ul><ul><li>PROFESSIONAL </li></ul><ul><li>DEVELOPMENT </li></ul><ul><li>ON THE JOB </li></ul><ul><li>LEARNING / </li></ul><ul><li>PROJECT BASED </li></ul><ul><li>LEARNING </li></ul><ul><li>LEARNING FROM </li></ul><ul><li>VARIOUS </li></ul><ul><li>MEMBERS OF THE </li></ul><ul><li>TEAM </li></ul>PROFESSIONAL INSTITUTES JOB SPECIFIC SKILLS GET FINE TUNED AS ONE GOES THRO’ VARIED WORK SITUATIONS (LEARN FROM SUCCESS/ FAILURE) BOSS/PEERS/SUB-ORDINATES, EVEN FROM SUPPLIERS, CUSTOMERS, etc.
  31. 31. DEVELOPMENTAL PROCESS - DIFFERENT MEANS AND SOURCES OF LEARNING... <ul><li>EVENT RELATED </li></ul><ul><li>OR SITUATIONAL </li></ul><ul><li>LEARNING </li></ul><ul><li>CAREER </li></ul><ul><li>COUNSELLING - </li></ul><ul><li>ASPECT OF </li></ul><ul><li>PERFORMANCE </li></ul><ul><li>APPRAISAL </li></ul>ORGANISATIONS UNDERGO CHANGES AS THEY MOVE ALONG. GOING THROUGH A PROCESS OF PLANNED CHANGE. GUIDANCE FROM SUPERIORS
  32. 32. LEARNING OPPORTUNITIES
  33. 33. WATCH YOUR ATTITUDES <ul><li>HAVE A QUESTIONING ATTITUDE </li></ul><ul><li>SELF AUDIT WILL HELP IN DEVELOPING </li></ul><ul><li>OBJECTIVITY AND GENERATE NEW AND </li></ul><ul><li>POSSIBLY BETTER WAYS OF DOING </li></ul><ul><li>THINGS </li></ul><ul><li>(6 QUESTIONS - WHAT, WHY, HOW, </li></ul><ul><li>WHEN, WHERE AND WHO) </li></ul>
  34. 34. HAVE POSITIVE ATTITUDES AND NOT NEGATIVE ONES <ul><li>Eg: </li></ul><ul><li>SELF ENTHUSIASM </li></ul><ul><li>PROFESSIONAL </li></ul><ul><li>APPROACH </li></ul><ul><li>SERVICE ATTITUDE- </li></ul><ul><li>CUSTOMER DELIGHT </li></ul><ul><li>AWARENESS OF </li></ul><ul><li>TIME PLAN </li></ul><ul><li>LEARNING FROM </li></ul><ul><li>THE PAST </li></ul><ul><li>Eg: </li></ul><ul><li>MINDLESS WORK HABITS </li></ul><ul><li>IMPROPER PLANNING </li></ul><ul><li>NOT CHECKING PROGRESS </li></ul><ul><li>NOT TAKING CORRECTIVE </li></ul><ul><li>ACTION </li></ul>POSITIVE ATTITUDES NEGATIVE ATTITUDES
  35. 35. HAVE POSITIVE ATTITUDES AND NOT NEGATIVE ONES... (+) FEELINGS REJOICE DELIGHT JOY HAPPINESS SATISFACTION (-) FEELINGS MISERY DISGUST GLOOMY ANXIETY POSITIVE ATTITUDES NEGATIVE ATTITUDES
  36. 36. SKILLS & ATTITUDES FOR MAXIMUM PRODUCTIVITY PRODUCTIVITY = EFFICIENCY + EFFECTIVENESS * PRODUCING * PRODUCING A A RESULT DESIRED RESULT * DOING THINGS * DOING THE RIGHT RIGHT THINGS BOTH ARE NECESSARY FOR PRODUCTIVITY ie DOING THE RIGHT THINGS IN THE RIGHT WAY
  37. 37. INGREDIENTS OF EFFECTIVENESS <ul><li>BE SYSTEMATIC & GOAL DIRECTED </li></ul><ul><li>GET MORE RETURNS ON YOUR INVESTMENT </li></ul><ul><li>IN EFFORT & TIME </li></ul><ul><li>BE AWARE OF THE ISSUES FACING THE </li></ul><ul><li>COMPANY </li></ul><ul><li>THINK IN TERMS OF WHAT IS EXPECTED OF YOU </li></ul>OBSTACLES
  38. 38. INGREDIENTS OF EFFECTIVENESS... <ul><li>CONSIDER VARIOUS ALTERNATIVES IF YOU </li></ul><ul><li>FIND OBSTACLES </li></ul><ul><li>DISTINGUISH BETWEEN URGENT THINGS & </li></ul><ul><li>IMPORTANT THINGS </li></ul><ul><li>LOOK AT YOUR JOB FROM YOUR BOSS ANGLE </li></ul>OBSTACLES
  39. 39. INGREDIENTS OF EFFECTIVENESS... <ul><li>BE AN ACHIEVER </li></ul><ul><li>BE A PROBLEM SOLVER </li></ul><ul><li>DEVELOP A VALUE SYSTEM </li></ul><ul><li>BUILD UP GOOD PROFESSIONAL REPUTATION </li></ul><ul><li>DO SELF ANALYSIS & INTROSPECTION </li></ul>OBSTACLES
  40. 40. ACTION PLAN <ul><li>PLAN </li></ul><ul><li>DO </li></ul><ul><li>CHECK </li></ul><ul><li>ACT </li></ul><ul><li>1. ORGANISE YOURSELF </li></ul><ul><li>2. PLAN CLEAR OBJECTIVES, PRIORITISE </li></ul><ul><li>3. CLEAR DIRECTION FOR EFFECTIVE EXECUTION </li></ul>“ P D C A CYCLE ”
  41. 41. ACTION PLAN 4. MONITOR PROGRESS CLOSELY 5. COMPARE RESULTS WITH PLAN 6. TAKE CORRECTIVE ACTION
  42. 42. Entrepreneurial Behaviour Hate it Good at it Love it Good at it Hate it Bad at it Love it Bad at it Highly skilled, Don’t like environment Entrepre- neurial teritory New / Old employees Blunder to hire such people
  43. 43. Manager - Team Member Behaviours
  44. 44. ALL DEVELOPMENT COMES THROUGH SELF ANALYSIS AND SELF EFFORT AND YOU ARE THE MASTER OF YOUR OWN DESTINY
  45. 45. Thank You

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