Simple solutions to weather
        tough times
     a telecom savings proposition
   Prepared by Futureshift Consulting P...
Controlling the Beast Within
  Optimizing Telecom Costs
The best time to reduce costs is NOW!

• Telecom costs contribute to 4-6 % of total operational
  expenditure.
• Companies...
Short Term Solution




                      3
Risk-free, Savings Analysis Service

• 100% risk-free
• Three month no obligation service* to uncover hidden
  costs from ...
Savings Snapshot
                              ABC COMPANY




            36%
            savings


               Copyri...
Select Client List
Introducing Futureshift and EastCom Systems

• Futureshift Consulting
   – Boutique consulting firm in technology space fo...
COSTIMI$ER DEMYSTIFIED


                         8
Costimiser Savings Analysis Service –
What is it?
• A risk-free, no obligation
  service to uncover hidden
  savings from ...
Costimiser Savings Analysis Service –
How does it work?
• “Simplicity at its best”
   – Provide telecom bills from three m...
Costimiser Savings Analysis Service –
Why are we doing this?
• Initiative to help Global companies to
  save telecom costs...
Questions – Short Term Solution

• What can be achieved during this short term solution?
   – A risk-free, no obligation s...
Questions – Short Term Solution

• What systems will be affected at our office?
   – As answered in the previous question,...
Questions – Short Term Solution

• What reports will be made available for your short term
  service?
   – We will provide...
Questions – Short Term Solution

• How long will you take to implement the system?
   – There is nothing major to implemen...
Long Term Solution




                     16
Costimiser‟s Comprehensive Capabilities

                                     •   Build a foundation of TEM‟s
            ...
Costimiser‟s Comprehensive Capabilities

                                   •   Build a foundation of TEM‟s
              ...
Costimiser‟s Comprehensive Capabilities

                           •   Build on a foundation of TEM‟s
                   ...
Enterprise Solutions – Costimiser

                                         Costimiser
                                   ...
• Baseline telecom spend
• Consolidate & centralize
  control
• Increase visibility &
  accountability
• Introduce bill au...
• Features
   – Capture of invoices for voice, data,
     and mobile
   – PABX call usage management
   – Basic services i...
• Standard Reports
   –   Monthly Bill Summary
   –   Monthly Bill Account Detail
   –   Monthly Services Cost Summary
   ...
Report Sample – Dept Cost Allocation Summary
                     ABC COMPANY




                                        ...
Report Sample – Tariff Error Report




                                      25
Flexible Deployment Options

                   In-source - Licensed Application
In-House              • Built, operated,...
Future Growth
Savings /Strategic




                     POC
                       1 Month             6 -12 Months     ...
Are you in control?

• Do you have a single “dashboard” view across your
  enterprise-wide mobile, data, and voice
  telec...
Questions – Long Term Solution

• What can be achieved during this long term solution?

   – We will provide you with deta...
Questions – Long Term Solution

• What systems will be affected at our office?
   – We will only plug into your PABX to ca...
Questions – Long Term Solution

• What reports will be made available for your long term
  service?
   – Depending on the ...
Introducing Eastcom Systems
• Leading pioneer of innovative and unique
  cost optimization (“Costimisation”)
  solutions
•...
Happy customers we’ve helped…
Why Eastcom Systems?

• Our core business focus is on unique
   – Cost optimization management solutions
• We have a singl...
Questions?




             35
For more information contact

     info@futureshift.sg
            Futureshift Consulting Pte Ltd
                 Tel: +6...
37
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Reduce Telecom Costs With Costimizer Full Version

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Our solution can help you to:
1.Identify and recover spend wastage from your telecommunication bills.
2.Reduce telecommunication expenditures and increases spend transparency.
3.Receive spend analytic reports of your telecommunication expenditures

Futureshift is a boutique consulting firm uniquely positioned to help companies in technology industry manage costs and achieve business excellence.

Eastcom Systems Pte Limited is a Singapore based company with a wide experience in managing telecommunication costs for global companies. Futureshift and Eastcom have partnered to offer Costimiser®, a solution that can substantially help save on enterprise telecom costs. Our in-house experts will work with your firm to analyze telecommunication expenditures and identify inefficiencies, if any, saving you substantial costs. Global companies have saved tens and even hundreds of thousands of dollars by implementing Costimiser®.

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Reduce Telecom Costs With Costimizer Full Version

  1. 1. Simple solutions to weather tough times a telecom savings proposition Prepared by Futureshift Consulting Pte. Limited Lavanya Nagarajan | Senior Partner lavanya@futureshift.sg 0
  2. 2. Controlling the Beast Within Optimizing Telecom Costs
  3. 3. The best time to reduce costs is NOW! • Telecom costs contribute to 4-6 % of total operational expenditure. • Companies that have benefitted by using telecom cost management software : – An 500 employee organization saved 22% from Costimi$er – A Fortune 100 company, saved 16% by using Costimi$er in its Singapore Headquarters – India‟s leading telecom services has partnered with an external vendor for their billing solution • „Software as a service‟ model helps companies reduce fixed costs. 2
  4. 4. Short Term Solution 3
  5. 5. Risk-free, Savings Analysis Service • 100% risk-free • Three month no obligation service* to uncover hidden costs from telecom bills. *conditions apply 4
  6. 6. Savings Snapshot ABC COMPANY 36% savings Copyright 2009– Eastcom Systems Pte Ltd 5
  7. 7. Select Client List
  8. 8. Introducing Futureshift and EastCom Systems • Futureshift Consulting – Boutique consulting firm in technology space focussed on delivering Cost Optimization, Sales Excellence, Marketing Innovation. – Headquartered in Singapore – Professional Management team, with more than a decade of technology and consulting experience • EastCom Systems – Implemented numerous large and complex international Customization projects for Fortune 500 clients – Pioneer of unique “Customization” solution. – Holder of 3 innovation awards – Patent holder with strong referrals from Singapore government 7
  9. 9. COSTIMI$ER DEMYSTIFIED 8
  10. 10. Costimiser Savings Analysis Service – What is it? • A risk-free, no obligation service to uncover hidden savings from telecom bills for three months • An opportunity to “clean” telecom bills of unwanted inefficiencies • An opportunity to baseline telecom expenditures 9
  11. 11. Costimiser Savings Analysis Service – How does it work? • “Simplicity at its best” – Provide telecom bills from three months prior – Provide service contracts corresponding to telecom bills (IDD/STD) • We will analyze historical bill to identify areas of wastage • We will submit a savings analysis report outlining areas for savings • Subsequent three months, we will take 50% of savings found on analyzed bills • At no extra cost, we will also provide consolidated analytical usage reports of telecom/PABX expenditures 10
  12. 12. Costimiser Savings Analysis Service – Why are we doing this? • Initiative to help Global companies to save telecom costs • Cater to customer‟s apprehension to spending money on services they are not familiar with during this economic downturn • Cater to customer‟s need to see hard proof first before spending their hard earned dollar • Provide risk-free service with indisputable Return on Investment (ROI) 11
  13. 13. Questions – Short Term Solution • What can be achieved during this short term solution? – A risk-free, no obligation service to uncover hidden savings from telecom bills for three months – An opportunity to “clean” telecom bills of unwanted inefficiencies – An opportunity to baseline telecom expenditures • What will you implement at our office / systems? – At one point during the Costimiser Savings Analysis Service, we will connect our TelCAAP Grabber software to your PABX to capture raw data of your usage. We will then use this data to generate value-added analytic reports outlining where and how you are spending your telecom expenditures 12
  14. 14. Questions – Short Term Solution • What systems will be affected at our office? – As answered in the previous question, the only system will be the PABX that we connect to with our TelCAAP Grabber software • Can we measure all offices, besides our HQ? – Yes, our Costimiser Savings Analysis Service can cover all your offices irrespective of geographic location • How can we measure the results before and after your solution has been implemented? – We will provide value-added analytic reports outlining the before and after results of our cost management efforts 13
  15. 15. Questions – Short Term Solution • What reports will be made available for your short term service? – We will provide discrepancy reports in addition to analytic reports showing your usage broken down by departments and services in both summary and detailed formats • How can we remunerate you for your short term service? – For our Costimiser Savings Analysis Service, we will take 50% of the savings we find during the 3 month analytics period 14
  16. 16. Questions – Short Term Solution • How long will you take to implement the system? – There is nothing major to implement for our Costimiser Savings Analysis since we are providing a service to your company. We will require perhaps 1 hr to implement our TelCAAP Grabber to acquire your PABX raw data for further processing of analytic reports we will be delivering to you. 15
  17. 17. Long Term Solution 16
  18. 18. Costimiser‟s Comprehensive Capabilities • Build a foundation of TEM‟s interrelated components Inventory Contracts Bills 17
  19. 19. Costimiser‟s Comprehensive Capabilities • Build a foundation of TEM‟s interrelated components • Add comprehensive TEM process modules Inventory Contracts Bills 18
  20. 20. Costimiser‟s Comprehensive Capabilities • Build on a foundation of TEM‟s interrelated components • Add comprehensive TEM process modules • Enable enterprise-wide visibility and understanding Costimiser enables visibility, understanding, and control of enterprise-wide telecom expenses 19
  21. 21. Enterprise Solutions – Costimiser Costimiser Platinum Costimiser “We will Gold “costimise” your Savings Costimiser Silver business” Costimiser Bronze Visibility / Manageability / Accountability 20
  22. 22. • Baseline telecom spend • Consolidate & centralize control • Increase visibility & accountability • Introduce bill audit facilities • Introduce basic inventory management facilities • Introduce reporting analytics 21
  23. 23. • Features – Capture of invoices for voice, data, and mobile – PABX call usage management – Basic services inventory management – Basic bill audits – Cost centre allocations – Standard reports (10 stock reports) 22
  24. 24. • Standard Reports – Monthly Bill Summary – Monthly Bill Account Detail – Monthly Services Cost Summary – Monthly Services Cost Detail – Department Cost Allocation Summary – Department Cost Allocation Detail – User Cost Allocation Summary – User Cost Allocation Detail – Department Service Inventory – Graphical Report-Organizational Expenses – Graphical Report-Services – Exception Report – Tariff/Inventory/PABX vs. Trunk 23
  25. 25. Report Sample – Dept Cost Allocation Summary ABC COMPANY 24
  26. 26. Report Sample – Tariff Error Report 25
  27. 27. Flexible Deployment Options  In-source - Licensed Application In-House • Built, operated, and managed in-house  Hybrid/Mixed – Managed Application Hybrid • Access to app. functionality, self-maintained, externally supported  Outsource – MSP to BPO Outsource • Third party managed operation - partial to turnkey management 26
  28. 28. Future Growth Savings /Strategic POC 1 Month 6 -12 Months 12 - 18 Months Visibility / Manageability / Accountability 27
  29. 29. Are you in control? • Do you have a single “dashboard” view across your enterprise-wide mobile, data, and voice telecommunication resources and expenditure? • Do you have a unified process to track new and existing telecommunications resources (inventory) across the enterprise? • How often do you check your telecom service provider invoices for errors? • Can you accurately cost allocate all telecom usage within your enterprise? • Are you paying the best rates for your telecom usage? 28
  30. 30. Questions – Long Term Solution • What can be achieved during this long term solution? – We will provide you with detailed reports outlining exactly where and how you are spending every dollar in your telecom expenditures. We will also outline where you are wasting your telecom expenditures as well through our Costimiser Managed Services solution. • What will you implement at our office/systems? – For Eastcom‟s Managed Services, we will implement our TelCAAP Grabber software to your PABXs. Otherwise, everything else is provided as a service by Eastcom on a month to month basis. 29
  31. 31. Questions – Long Term Solution • What systems will be affected at our office? – We will only plug into your PABX to capture raw data. We will not connect to any other system in your office. • Can we measure all offices, besides our HQ? – Yes, our Costimiser Managed Services can cover all your offices irrespective of geographic location • How can we measure the results before and after your solution has been implemented? – We will provide value-added analytic reports outlining the before and after results of our cost management efforts. Also, these reports will be delivered on a monthly basis so you can continuously track your expenditures into the future 30
  32. 32. Questions – Long Term Solution • What reports will be made available for your long term service? – Depending on the type of Costimiser Managed Service, we will provide a selection of analytic reports showing your usage in both summary and detailed formats • How can we remunerate you for your long term service? – We will sign a 2 year contract on a flat fee per month basis to deliver our cost management services to you. • How long will you take to implement the systems? – For Costimiser Bronze Managed Services, we can take anywhere from 5-10 business days. 31
  33. 33. Introducing Eastcom Systems • Leading pioneer of innovative and unique cost optimization (“Costimisation”) solutions • Implemented numerous large and complex international Costimisation projects for Fortune 500 clients maximizing profitability and “Focus on optimizing corporate expenditures for SME and global enterprise customers” 32
  34. 34. Happy customers we’ve helped…
  35. 35. Why Eastcom Systems? • Our core business focus is on unique – Cost optimization management solutions • We have a single-minded focus on creating long term relationships and sustained business value for our customers and partners 34
  36. 36. Questions? 35
  37. 37. For more information contact info@futureshift.sg Futureshift Consulting Pte Ltd Tel: +65-8644 0858 H/P: +65 9108 7901 Eastcom Systems Pte Ltd Tel: +65-6323-2822 Website: http://www.eastcom-systems.com 36
  38. 38. 37

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