Key message – The FuseSource team is the force behind the projects – we are not just a body shop that likes to code. We built the projects, we know the projects, we influence the projects The top four photos show the biggest names at Apache, and may be recognized and revered by the prospect.
Key point: a support is about much more than just support and bug fixing. It bridges the gap between community-developed code and enterprise development.
Key message: we support customers throughout the entire software development lifecycle, and know what teams need and when. We know how to build enterprise apps A pilot subscription includes 8x5 support, but MUST include consulting and training. FuseSource does not sell 3 months of support alone. QoS = qualities of service. As the experts in building mission-critical, enterprise apps we know how to build security, scalability, etc. into enterprise deployments.
Key message – the code is tried and true, and FuseSource is experienced.