Social interaction within 10 years, taking into consideration the impact of technology on human relations
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Social interaction within 10 years, taking into consideration the impact of technology on human relations

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    Social interaction within 10 years, taking into consideration the impact of technology on human relations Social interaction within 10 years, taking into consideration the impact of technology on human relations Presentation Transcript

    • SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE DECEMBER 2013
    • Table of contents Page Introduction 3 The role of technology in social interaction 7 15 Convergence is the name of the game 19 Conclusion 22 TABLE OF CONTENTS The era of smart technology RAHUL SAGGI 2 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Social interaction defined Introduction  Social interaction is the ability of two or more beings to come into contact, communicate or acknowledge one another, while being aware of the others presence – Is the building block of society – involves smiling, talking, or winking; threatening, fighting, or debating; and negotiating, discussing, or litigating  It may include the interaction a family has together (eating, sleeping, living together) or bureaucracies that are formed out of the need to create order within the interaction itself  Dynamic sequence of social actions between individuals or groups, who modify their actions and reactions due to actions by their partner The social interaction cycle…  Actor enters; forms an impression and then acts on the impression – This marks the beginning of the interaction  Target enters; forms an impression and then responds on the impression  Actor interprets the target's response, revises impression accordingly, and responds  Target interprets the actor’s response, revises impression, and figures out what to do next – This marks the end of the interaction. RAHUL SAGGI 3 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Types of social interaction Introduction Nonverbal communication 1 Applied body language Personal space 8 Social interaction 7 Stereotypes 2 6 Exchange 3 4 Cooperation Conflict 5 Competition RAHUL SAGGI 4 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Components of social interaction Introduction STATUS ROLE RAHUL SAGGI A position in A position in society society Status set Status set -Collection of Collection of statuses statuses Ascribed status Ascribed status –– at birth at birth Achieved status Achieved status Master status Master status –– Main social Main social identity identity Behaviour Behaviour expected of expected of aa status status Role set Role set -Roles attached to Roles attached to aa single status single status Role strain Role strain -incompatibility incompatibility Role stress Role stress -Anxiety Anxiety Role exit Role exit -Disengaging Disengaging 5 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Table of contents Page Introduction 3 The role of technology in social interaction 7 15 Convergence is the name of the game 19 Conclusion 22 TABLE OF CONTENTS The era of smart technology RAHUL SAGGI 6 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Technology has impacted social relations… The role of technology in social interaction  Technology has advanced by leaps and bounds; gadgets have become smaller; waiting times to communicate have become shorter because of faster speeds  People communicate continuously audibly and visually, no matter how far apart – human relations have come closer because of devices and their functions  Internet is replacing books, as people can get most of their materials for study on the Internet  Social networking sites have facilitated getting in touch with long-lost friends/ acquaintances  Advancement in technology has made it convenient at the workplace in video conferencing, video presentations, data transmission and virtual private networking  At the personal front, has facilitated getting in touch with friends and family geographically spread out  While at the same time: – Has given birth to deficits that interfere with daily actions, interpersonal relationships, conversations, and memory – People spend more time using information and technology equipment, rather than with their loved ones RAHUL SAGGI 7 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • … a surge in wireless subscribers is evidence of that… The role of technology in social interaction  Half the population of the earth uses mobile phones Number of mobile phones (in millions) – A billion subscribers were added in the last 4 years  While wireless subscribers have grown at a CAGR of 7.8% during the period 2008-2013, total population has grown at a CAGR of 1.1%  Emerging markets are the major regions of mobile connection and subscriber growth – Generated 57% of new connections between 2008 and 2012 and is projected to grow at 7% p.a. between 2012 and 2017 Growth in global wireless subscribers (in millions) Source: GSMA wireless intelligence RAHUL SAGGI Source: International Telecommunications Union (ITU) Penetration rate of mobile phones Source: International Telecommunications Union (ITU) 8 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • … and a surge in internet users worldwide… The role of technology in social interaction Number of users (in millions)  Has consolidated itself into a very powerful platform that has changed the way of doing business and communication  Universal source of information for millions  Has enabled entirely new forms of social interaction, activities, and organizing  Users of social networking sites are able to pursue common interests, and to connect with others  Major outlet for leisure activity and for the sharing of ideas  Useful for companies as it allows workers to communicate over long distances – Groupware, virtual private networks, conference calling, videoconferencing, and Voice over IP Characteristics Source: Marketresearch.com Penetration rate of internet 2005 2010 2013 6.5 bn 6.9 bn 7.1 bn Not using the Internet 84% 70% 61% Using the Internet 16% 30% 39% Users in the developing world 8% 21% 31% Users International Telecommunications Union (ITU) in the developed world 51% Source: 67% 77% World population RAHUL SAGGI Source: International Telecommunications Union (ITU) 9 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • … which will lead to a greater number of users getting connected in the future The role of technology in social interaction  Global internet traffic is expected to increase threefold in the next five years, following fourfold growth in the previous five years Regional internet traffic growth (Petabytes per month)  By 2017, there will be about 3.6 billion Internet users, more than 48% of the world's projected population of 7.6 billion – There will be more than 19 billion global network connections – driven by growth in every region worldwide  According to a CISCO report, mobile is likely to produce the large increase in global internet traffic – Wi-Fi and mobile-connected devices will generate 68% of Internet traffic by 2017  Mobile consumers will grow at a CAGR of 4.1% to reach 4.7 billion Source: Marketresearch.com Number of internet users (in millions) – Global mobile data traffic was 2 percent of total IP traffic in 2012, and will be 9 percent of total IP traffic in 2017  Surge in tablets, mobile phones, connected appliances and other smart machines is driving up the demand for connectivity  The average broadband speed is expected to increase from 9 mbps in 2011 to 34 mbps in 2017 RAHUL SAGGI Source: Marketresearch.com 10 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Utilization of internet globally The role of technology in social interaction Source: Internet Census of 2012 using ICMP ping (Carna Botnet) RAHUL SAGGI 11 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Internet penetration rates – 2012 The role of technology in social interaction Source: World internet penetration – International Telecommunications Union (ITU) RAHUL SAGGI 12 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Impact of technology on social relations – A SWOT analysis The role of technology in social interaction Strengths Weaknesses  Technologies are able to overcome the obstacles of time and space  Gadgets have become smaller; waiting times to communicate have become shorter because of faster speeds  Human relations have come closer because of devices and their functions  Has improved literacy rates and has also increased the knowledge base of people across the world  Has not been able to cut across the language divide – barrier still exists  Allowed people to mostly stay online and ignore the reality of the real world  Physical and face-to-face human contact has been reduced  Over reliance on devices and their capabilities Opportunities Threats S  People have become quite mobile and family and friends are often geographically separated  Deeper understanding and development of Intercultural communication skills  Data continues to be a major area of growth for mobile operators with all regions showing impressive growth rates  Artificial Intelligence and virtual technologies will make reaching out to people more real and personal  Evolution of multitude of services using Bluetooth; WiFi; Wireless; Wimax and WiBro O RAHUL SAGGI W  Providing the necessary capacity for transmission infrastructure and the access network  The emphasis has been on functionality, not reliability  Poor health, depression and isolation due to the reliance of technology and not physical activity  Technology replacing relationships, feelings and sensitivity T 13 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Table of contents Page Introduction 3 The role of technology in social interaction 7 15 Convergence is the name of the game 19 Conclusion 22 TABLE OF CONTENTS The era of smart technologies RAHUL SAGGI 14 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Smart devices have impacted the ICT market… The era of smart technologies  Connected living/ Use of smartphones has become a reality for millions of people who cannot imagine life before the smartphone and the mobile broadband connection – An average of 128 total minutes per day is spent by smartphone users on their smartphones  Smartphones combined with the widespread deployment of mobile broadband networks, has led to an explosion of mobile data services  The future of technology lies in smart wearable devices, which will be used for work and to communicate – Smart watches – Smart sunglasses – Smart shoes – Smart jerseys  Digital productivity will boom – Example – players wearing smart jerseys will enable greater content  Future computers will be shoot-up screens from smart devices RAHUL SAGGI 15 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • … as has been witnessed by the growth in smartphones The era of smart technologies  A 2011 study by Nielsen Informate Mobile Insights found that smartphone users in india are spending more than twice as much time viewing content on their mobiles as making voice calls Global smartphone sales 2009 – 2016 (in millions)  According to ABI Research, 1.4 billion smartphones are in use  Another example, in the US, the percentage of 13 to 17 year olds with a smartphone has increased from 36% to 58% in just one year, between July 2011 and July 2012  Currently, many pilots of smart technology are being run by or with the involvement of mobile operators Source: Telecom Trends International Inc. Smartphone penetration by country – Smart Grid project in the USA – Smart parker – to facilitate parking – Smart City pilot projects – Industry expected to be worth US$ 39 billion by 2017 according to mobile operator KT – The smart driver pilot project RAHUL SAGGI Source: BI Intelligence 16 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Smart devices will define social interaction in the years to come The era of smart technologies  Smart devices are objects capable of communicating in order to jointly delivery a service to the user, characterized by the presence of ‘intelligence’ Wearable device market size forecast (US$ million)  An example being Google Glass, which delivers the mobile computing experience in the form of eyewear – users perform actions by voice command, – also offers built-in camera, web browser and other applications  IBM’s research and development team is working on the development of smarter devices that utilize all five human senses Source: BI Intelligence  Wearable smart devices is poised to grow from 14 million devices in 2011 to 171 million units by 2016  At present, there is a lot of research being conducted for the development of smart spaces and wearable smart devices  Companies getting into the smart space include, but are not limited to: – smart watches developed by Cisco, Sony, Samsung, Sony and LG – Smart glasses by Google – Sports bands and pulse tracker – Nike RAHUL SAGGI 17 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Table of contents Page Introduction 3 The role of technology in social interaction 7 15 Convergence is the name of the game 19 Conclusion 22 TABLE OF CONTENTS The era of smart technologies RAHUL SAGGI 18 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • There will be convergence in the ICT industry… Convergence is the name of the game  Today’s telecommunications market segment is becoming increasingly global and major players are emerging in this market struggling to take a dominant position  Wire line is gradually becoming obsolete and will soon converge with wireless – Will lead to a greater boom of smart technologies – Will be used on a personal level as well as on a professional/ office level  Attractiveness of ‘wearable technology’ to consumers has led to a players competing against each other, and competition is expected to intensify  Convergence of small players with their bigger counterparts – There will be a large number of M&As and JVs to realize economies of scale and to address newer markets – Internet, broadcasting and telecommunications service providers are joining hands to collaborate and offer ‘bundled services’ – as an example, Brazil (Telemar acquired WayTV), Sri Lanka (Dialog Telekom offering fixed, mobile, TV and internet) and Nigeria (MTN acquired VGC Communications) – Mergers would eventually lead to less competition, market dominance and lesser diversity of content  Convergence will lead to reduced costs and better service offerings for the end user RAHUL SAGGI 19 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • …and in the service offerings Convergence is the name of the game  The Information and Communications Technology industry is witnessing technological convergence and digital convergence: – Technological convergence, or the tendency for different technological systems to evolve toward performing similar tasks – Digital convergence, or separate technologies such as voice (and telephony features), data (and productivity applications), and video that sharing resources and interacting with each other  Convergence services, such as VoIP, IPTV, Mobile TV, Smart TV, etc., are soon replacing old technologies  LTE/4G networks is expected to account for 1 in 5 mobile broadband subscriptions by 2017 (as compared to 1 in 25 in 2012) according to AT Kearney – Subscriber base will reach 920 million  Examples include: – Using the Internet for voice telephony – Mobile-to-mobile convergence – Video on demand – Location-based services – Fixed-mobile convergence – Integrated products and bundles  A number of private telecom service providers the world over have already started offering IPTV services  Bundled service offerings will lead to lower costs and better quality offerings RAHUL SAGGI 20 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Table of contents Page Introduction 3 The role of technology in social interaction 7 15 Convergence is the name of the game 19 Conclusion 22 TABLE OF CONTENTS The era of smart technologies RAHUL SAGGI 21 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • To summarize Conclusion  Technology has had a major impact on social interaction and on social relations  There are many positives and some negatives of the way it has affected humans  While it has been able to bring people closer to each other, it has in fact distanced them emotionally  Technology will have a greater impact in the future, with greater number of people getting connected to the mobile phone and to the internet  Smart devices will define the movement with the world gradually moving towards a ‘smart world’  Convergence is imperative and will see the convergence of not only players across horizontals and verticals, but convergence across service offerings as well RAHUL SAGGI 22 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE
    • Thank You! THE END. RAHUL SAGGI 23 SOCIAL INTERACTION ; THE ROLE OF TECHNOLOGY & THE FUTURE