Sustainability in hospitality enterprise

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  • 1. SMHE Mitesh Bhanushali 13009933 Satendra Negi 13009952 Pradeep Wayal 10009359
  • 2. Content Mitesh - • Sustainability • Student’s Philosophy Satendra - • Caesars Entertainment Corporation • Different Properties • Sustainable Practices • Life Cycle Pradeep - • Criticism • Positive Practices • Manager’s Role • Present Practices Mitesh - • Areas to be considered • Organizational growth • Importance • Conclusion • References
  • 3. Sustainability • Sustainable development is development that meets the needs of the present without compromising the needs of future generations to meet their own needs (Brundtland 1987). • Sustainable agriculture is a system that can evolve indefinitely toward greater human utility, greater efficiency of resource use and a balance with the environment which is favourable to humans and most other species (Harwood 1990). • Lack of a precise definition of the term 'sustainable development' is not all bad. It has allowed a considerable consensus to evolve in support of the idea that it is both morally and economically wrong to treat the world as a business in liquidation (Daly 1991).
  • 4. Student’s Philosophy We as a student understand that sustainability means using the natural resources effectively and efficiently taking in consider the future generations. The resources should be used properly and we should think of measures to prevent misuse and recycle it.
  • 5. Caesars Entertainment Corporation • American public gaming corporation that owns and operates over 50 casinos and hotels, seven golf courses. • Based in Paradise, Nevada, is the largest gaming company in the world. • Previously known as Harrah’s Entertainment Inc. but was changed to Caesars Entertainment Corporation. (Knightly 2008)
  • 6. Different Properties • Caesars Palace is a luxury hotel and casino located on the Las Vegas strip. It has 3960 rooms. It also other hotels in Atlantic City and Detroit (Caesars Entertainment and Slutz 2011). • Bally’s hotel and casino located in Las Vegas and Atlantic City which has a monopoly theme (Independent Traveler and Atlantic City NJ). • Harrah’s chain of hotels and casino has 16 luxurious hotels in the US. • It has 8 casinos named Horseshoe spread around US.
  • 7. Sustainable Practices • The group has a organization-wide, multi-year program called CodeGreen which strategizes to indentify, monitor, measure, assess, manage and reduce the material impacts on the environment. • Started in 2007, reduced impacts related to energy, greenhouse gas emissions, water and waste. • 5-year progress: • 9% less energy consumption. • 11% less carbon emissions. • 7% less water consumption. • All the waste diverted to recycling. • 24% waste recycled in 2012. • Has won nearly 90 awards for its sustainable practices. (About CodeGreen and Corporate Awards)
  • 8. Life Cycle • Launched CodeGreen program in 2005 and invested $70 million to meet robust energy conservation, carbon reduction, water usage and waste reduction goals. • Saved $24 million in resources, 298 million pounds carbon dioxide emission averted and 208 million kW hours in energy saved each year. • CodeGreen Scorecard, launched in 2010 is a report which specifies all the progress in the program comparing with previous years which will help in reach their goals through 2025. (Loveman 2013)
  • 9. Criticism • Before 2005, the hotel was losing its profit. • Around 20,000 staff were fired off the 90,000 staff. • Gary Loveman took over the CEO post in 2003. • Many measures were considered to cut cost. • CodeGreen program launched in 2005 which was very expensive but gave the group a good reputation and saved a lot of money. (Posner and Kiron 2013)
  • 10. Positive Practices • At Caesars every employee is trained to find new ways to cut costs and help the environment. • A facilities director in Indiana resort collects used cooking oil and reuses it in fueling vehicles and heating a small warehouse. • In San Diego, the general manager created a committee that organized a team of management employees to replace incandescent light-bulbs with CFLs, train HK staff to adjust room temperatures to cut down on heat and AC costs. This led to reduction of energy by 3.3 million kW hours per year. • Harrah’s resort in California, partnered with Clean The World, an organization which collects used soaps and shampoos, sterilizes them and donates them to impoverished families. In 2012, 1195 pounds of hygiene products were collected by the resort staff. (Loveman 2013)
  • 11. Manager’s Role • Motivate employees to be effective in in using any resources. • Should encourage every staff member to think of new ideas. • Pitch an effective idea to higher management so that it can be implemented and staff should get credit for it. • Make guests learn about the different measures the hotel takes to be sustainable and encourage them to do their part. • Keep a detailed report of the resources and money saved for future references.
  • 12. Present Practices • The hotels are using alternative energies like wind and solar to some extent to reduce consumption. • Water recycling plants are being installed so that water from kitchen sewage can be recycled and used in gardening or staff lavatories. • All the waste is being sorted properly and disposed according to their nature. • Employees are being trained to use the resources in the best way. • Guests are being educated on the impacts they cause to the nature during their stay in a hotel. (Graci and Kuehnel).
  • 13. Areas to be Considered • Energy. • Water. • Waste. • Green meetings. • Green building practices. • Purchasing. • Employee engagement. • Customer education. (Graci and Kuehnel)
  • 14. Organizational Growth • Though expensive to implement, it increases profit after a few years. • The hotel gets recognition in the market. • Attracts clients who wants to stay in green hotel. • Earns different awards which increases the goodwill of the property. (Vibrant Communities 2012)
  • 15. Importance of Sustainability • Improves profitability. • Creates new jobs. • Promotes growth within current and new markets. • Attracts and retains employees. (Ward and Snyder 2012)
  • 16. Conclusion • Helped in understanding sustainability. • Came to know about Caesars Entertainment Corporation. • Different sustainable practices in hotel groups. • Our role for sustainability. • The current practices. • Its importance.
  • 17. References • About CodeGreen, Available at: http://www.caesars.com/corporate/about-code-green.html (Accessed: 3rd April 2014). • ACCOMMODATIONS, Available at:https://atlanticcitynj.com/visitors/accommodations/casino_resorts/casinos_ballys.aspx(Accessed: 3rd April 2014). • Corporate Awards, Available at: http://www.caesars.com/corporate/environment-awards.html (Accessed: 3rd April 2014). • Definitions of sustainability, Available at: http://www.ecifm.rdg.ac.uk/definitions.htm(Accessed: 03rd April 2014). • Golden, F. Las Vegas, Available at:http://www.independenttraveler.com/destinations/southwest/las- vegas (Accessed: 3rd April 2014). • Graci, S. and Kuehnel, J. How To Increase Your Bottom Line By Going Green,Available at: http://green.hotelscombined.com/Gyh-Best-Practices.php (Accessed: 3rd April 2014). • Knightly, A. (2008) Deal closes: Harrah's now private, Available at:http://www.reviewjournal.com/business/deal-closes-harrahs-now-private (Accessed: 3rd April 2014). • Loveman, G. (2013) Caesars CEO: How a sustainability scorecard is creating value,Available at: http://www.greenbiz.com/blog/2013/11/11/how-sustainability-scorecard-creating-value-caesars- entertainment (Accessed: 3rd April 2014). • Meeting Facilities, Available at: http://www.caesars.com/groups-meetings/caesars-palace/clv-meeting- facilities.html (Accessed: 3rd April 2014). • Posner, B. and Kiron, D. (2013) How Caesars Entertainment Is Betting on Sustainability, Available at: http://sloanreview.mit.edu/article/caesars-entertainment-betting-on-sustainability/ (Accessed: 3rd April 2014). • Stutz, H. (2011) Caesars Palace not worried about adding more rooms, Available at:http://www.casinocitytimes.com/article/caesars-palace-not-worried-about-adding-more-rooms- 60405 (Accessed: 3rd April 2014). • Vibrant Communities, Available at: http://www.caesars.com/images/PDFs/CE-CSR%20LargeRprt-FINAL- 05.pdf (Accessed: 3rd April 2014).