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Best way to Communicate

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Transcript

  • 1. COMMUNICATION
  • 2. What Is Communication
    • Communication is the ability to share information, feelings and ideas with people and to understand that what information the others are conveying .
  • 3. Purpose Of Communication
    • To get your message across to other people – This involves both the sender and the receiver.
  • 4. Effective Communication
    • An exchange of understanding. It is often taken for granted not given due attention not taken care of by circumventing the communication barrier.
  • 5. Why Do We Communicate?
    • We communicate because communication fulfills our basic needs
    • Security
    • Social Needs
    • Self Esteem
    • Sustenance
    • Social needs are specially fulfilled through communication at least half if not all.
    • HARMONY - AFFECTION - LOVE - FRIENDSHIP
  • 6. Places Of Communication
    • Home – Office – Seminar
    • Classroom – Colleagues
    • Theatre – Gym – Airport
    • Market – Mosque/Church
    • Plane
  • 7. The Seven C’s Of Effective Communication
    • Completeness
    • Provide all necessary information.
    • Answer all questions asked.
    • Give something extra, When desirable.
    • Conciseness
    • Eliminate wordy expressions
    • Include only relevant material
    • Avoid repetition.
  • 8. Consideration
    • Focus on “You” instead of “I” or “We”
    • Show audience benefit or interest in the receiver.
    • Emphasize positive, pleasant facts.
  • 9. CONCRETENESS
    • Use specific facts and figures
    • Put action in your verbs
    • Choose vivid, image – building words.
  • 10. CLARITY
    • Choose precise, concrete and familiar words.
    • Construct effective sentence and paragraphs.
    COURTESY
    • Be sincere tactful, thoughtful and appreciative
    • Use expression that show respect
    • Choose non discriminatory expression.
  • 11. Correctness
    • Use the right level of language
    • Check accuracy of figure, facts and words
    • Maintain acceptable writing mechanics.
  • 12. Objectives Of Communication
    • The single most objective of communication is not the transmission but the reception. The whole preparation should not be geared to the speaker but to the audience.
    • For e.g.
    • A perfect project plan can be a failure if the audience doesn't understand it
    The main problem with this objective is that most of the people have a very small attention span. Your main goal during communication is to go through this mental fog and get that attention
  • 13. The Plan
    • It is difficult estimate the importance of a careful preparation. Five minutes on the floor in front of a senior management can decide the acceptance of a proposal.
    • As a rule of thumb 5 minutes of presentation requires one hour of practice.
  • 14. Formulate your objectives
    • Formulate objectives precisely
    • Should be in form of one clear statement
    • Never mix objectives with each other.
  • 15. MAKING ORAL PRESENTATION
  • 16. preparation
    • Objectives of the talk
    • Main points that you want to make
    • You should know most what you want to say
    • Make cue cards
    • Always number your cue cards.
    • Rehearse your presentation
    • Initially in front of colleagues
  • 17. Making the presentation
    • Greet the audience & Introduce yourself
    • Tell them what you are going to tell them
    • Then tell them.
    • Keep to the time allowed
    • If you can, keep it short, its better to under run then overrun
    • Stick to the plan and don’t digress.
    • Leave some time for discussion & it can be increased if some interesting question comes up.
    • At the end of your presentation you must ask if tehre are some questions.
  • 18. delivery
    • Speak Clearly
    • Don’t rush, or talk deliberately slowly
    • Deliberately pause at key points
    • Avoid Jokes
    • To make it interesting, change delivery
    • Speed
    • Pitch of voice
  • 19. delivery
    • Use your hands to emphasize points.
    • Ask colleagues about your style.
    • Look at audience as much as possible but not on any one individual
    • Pitch your presentation towards the back of the audience.
    • Don’t face the display screen behing you and talk to it.
    • Don’t stand in a position where you obscure the screen.
    • Avoid moving about too much
    • Use some animation.
    • Keep an eye on audiences body language.
  • 20. Visual aids
    • Visual aids must be relevant o what you say.
    • Poor design or use of Visual aid can get in the way of presentation
  • 21. Keep it simple though
    • Complex set of hardware results in confusion
    • Be sure how to use the equipment.
    • Use some technician/operator with you.
    • Always check visual aids for the typographical mistakes, fonts and layouts.
    • Should contain minimum information.
    • Use colors on slides except Yellow/Orange.
    • Room lighting should be considered.
  • 22. Finally ENJOY YOURSELF
  • 23.  
  • 24.