COMMUNICATION

What Is Communication Communication is the ability to share information, feelings and ideas with people and to understand that what information the others are conveying .

Communication is the ability to share information, feelings and ideas with people and to understand that what information the others are conveying .

Purpose Of Communication To get your message across to other people – This involves both the sender and the receiver.

To get your message across to other people – This involves both the sender and the receiver.

Effective Communication An exchange of understanding. It is often taken for granted not given due attention not taken care of by circumventing the communication barrier.

An exchange of understanding. It is often taken for granted not given due attention not taken care of by circumventing the communication barrier.

Why Do We Communicate? We communicate because communication fulfills our basic needs Security Social Needs Self Esteem Sustenance Social needs are specially fulfilled through communication at least half if not all. HARMONY - AFFECTION - LOVE - FRIENDSHIP

We communicate because communication fulfills our basic needs

Security

Social Needs

Self Esteem

Sustenance

Social needs are specially fulfilled through communication at least half if not all.

HARMONY - AFFECTION - LOVE - FRIENDSHIP

Places Of Communication Home – Office – Seminar Classroom – Colleagues Theatre – Gym – Airport Market – Mosque/Church Plane

Home – Office – Seminar

Classroom – Colleagues

Theatre – Gym – Airport

Market – Mosque/Church

Plane

The Seven C’s Of Effective Communication Completeness Provide all necessary information. Answer all questions asked. Give something extra, When desirable. Conciseness Eliminate wordy expressions Include only relevant material Avoid repetition.

Completeness

Provide all necessary information.

Answer all questions asked.

Give something extra, When desirable.

Conciseness

Eliminate wordy expressions

Include only relevant material

Avoid repetition.

Consideration Focus on “You” instead of “I” or “We” Show audience benefit or interest in the receiver. Emphasize positive, pleasant facts.

Focus on “You” instead of “I” or “We”

Show audience benefit or interest in the receiver.

Emphasize positive, pleasant facts.

CONCRETENESS Use specific facts and figures Put action in your verbs Choose vivid, image – building words.

Use specific facts and figures

Put action in your verbs

Choose vivid, image – building words.

CLARITY Choose precise, concrete and familiar words. Construct effective sentence and paragraphs. COURTESY Be sincere tactful, thoughtful and appreciative Use expression that show respect Choose non discriminatory expression.

Choose precise, concrete and familiar words.

Construct effective sentence and paragraphs.

Be sincere tactful, thoughtful and appreciative

Use expression that show respect

Choose non discriminatory expression.

Correctness Use the right level of language Check accuracy of figure, facts and words Maintain acceptable writing mechanics.

Use the right level of language

Check accuracy of figure, facts and words

Maintain acceptable writing mechanics.

Objectives Of Communication The single most objective of communication is not the transmission but the reception. The whole preparation should not be geared to the speaker but to the audience. For e.g. A perfect project plan can be a failure if the audience doesn't understand it The main problem with this objective is that most of the people have a very small attention span. Your main goal during communication is to go through this mental fog and get that attention

The single most objective of communication is not the transmission but the reception. The whole preparation should not be geared to the speaker but to the audience.

For e.g.

A perfect project plan can be a failure if the audience doesn't understand it

The Plan It is difficult estimate the importance of a careful preparation. Five minutes on the floor in front of a senior management can decide the acceptance of a proposal. As a rule of thumb 5 minutes of presentation requires one hour of practice.

It is difficult estimate the importance of a careful preparation. Five minutes on the floor in front of a senior management can decide the acceptance of a proposal.

As a rule of thumb 5 minutes of presentation requires one hour of practice.

Formulate your objectives Formulate objectives precisely Should be in form of one clear statement Never mix objectives with each other.

Formulate objectives precisely

Should be in form of one clear statement

Never mix objectives with each other.

MAKING ORAL PRESENTATION

preparation Objectives of the talk Main points that you want to make You should know most what you want to say Make cue cards Always number your cue cards. Rehearse your presentation Initially in front of colleagues

Objectives of the talk

Main points that you want to make

You should know most what you want to say

Make cue cards

Always number your cue cards.

Rehearse your presentation

Initially in front of colleagues

Making the presentation Greet the audience & Introduce yourself Tell them what you are going to tell them Then tell them. Keep to the time allowed If you can, keep it short, its better to under run then overrun Stick to the plan and don’t digress. Leave some time for discussion & it can be increased if some interesting question comes up. At the end of your presentation you must ask if tehre are some questions.

Greet the audience & Introduce yourself

Tell them what you are going to tell them

Then tell them.

Keep to the time allowed

If you can, keep it short, its better to under run then overrun

Stick to the plan and don’t digress.

Leave some time for discussion & it can be increased if some interesting question comes up.

At the end of your presentation you must ask if tehre are some questions.

delivery Speak Clearly Don’t rush, or talk deliberately slowly Deliberately pause at key points Avoid Jokes To make it interesting, change delivery Speed Pitch of voice

Speak Clearly

Don’t rush, or talk deliberately slowly

Deliberately pause at key points

Avoid Jokes

To make it interesting, change delivery

Speed

Pitch of voice

delivery Use your hands to emphasize points. Ask colleagues about your style. Look at audience as much as possible but not on any one individual Pitch your presentation towards the back of the audience. Don’t face the display screen behing you and talk to it. Don’t stand in a position where you obscure the screen. Avoid moving about too much Use some animation. Keep an eye on audiences body language.

Use your hands to emphasize points.

Ask colleagues about your style.

Look at audience as much as possible but not on any one individual

Pitch your presentation towards the back of the audience.

Don’t face the display screen behing you and talk to it.

Don’t stand in a position where you obscure the screen.

Avoid moving about too much

Use some animation.

Keep an eye on audiences body language.

Visual aids Visual aids must be relevant o what you say. Poor design or use of Visual aid can get in the way of presentation

Visual aids must be relevant o what you say.

Poor design or use of Visual aid can get in the way of presentation

Keep it simple though Complex set of hardware results in confusion Be sure how to use the equipment. Use some technician/operator with you. Always check visual aids for the typographical mistakes, fonts and layouts. Should contain minimum information. Use colors on slides except Yellow/Orange. Room lighting should be considered.

Complex set of hardware results in confusion

Be sure how to use the equipment.

Use some technician/operator with you.

Always check visual aids for the typographical mistakes, fonts and layouts.

Should contain minimum information.

Use colors on slides except Yellow/Orange.

Room lighting should be considered.

Finally ENJOY YOURSELF