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What's new in iNotes 9.0 Social Edition

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Come see what's new in IBM iNotes 9.0 Social Edition and the cloud-based SmartCloud Notes web offering, plus hear about our plans for upcoming releases. The iNotes team has been hard at work in …

Come see what's new in IBM iNotes 9.0 Social Edition and the cloud-based SmartCloud Notes web offering, plus hear about our plans for upcoming releases. The iNotes team has been hard at work in turning innovations around OpenSocial and end-user productivity into an experience that will make you and your organization more productive and more responsive. Come check out how these innovations have transformed iNotes and how they benefit the rest of the IBM portfolio, as well as your own projects. As always, this session will be packed with demos of the latest features and previews of future additions. If browser clients are an integral part of your collaborative infrastructure and strategy, then don't miss this session!

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  • 1. Whats New in IBMiNotes 9.0 SocialEditionRahul Garg and Jeff FosterIBM © 2013 Wellesley Information Services. All rights reserved.
  • 2. Please Note: IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the users job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. 2
  • 3. What Well Cover• IBM iNotes Overview• IBM iNotes 9.0 SE Details and Demo• System Requirements and Browsers Supported• IBM iNotes Futures• Wrap-up 3
  • 4. IBM Solutions to Meet a Spectrum of Customer Business Needs Public Cloud Dedicated Cloud Hybrid IBM SmartCloud® Engage® ● IBM SmartCloud Social Collaboration for Government® IBM SmartCloud Meetings® ● IBM GTS SmartCloud Enterprise® IBM SmartCloud Connections® ● IBM Notes & Domino® IBM SmartCloud Notes® ● IBM Domino Utility Server® ● IBM Connections® ● IBM Sametime® ● IBM WebSphere® Portal® ● IBM Web Content Manager® ● Partner Offerings On-Premises 4
  • 5. IBM iNotes: Browser-Based Access to Notes/Domino MailReliable, security-rich Web-based email software that can help many different types of users efficiently managebusiness-critical information and collaboration, online and offlineGet work done fast through the WebQuickly access email, calendars and collaboration toolsWork when you dont have a clientConnect through a kiosk, shared system, or your mobile device with zero installStay productive while offline and over slow connectionsNo Internet? Slow internet? No problem.Use your favorite browserSame look-and-feel across todays popular Web browsers and platformsHave iNotes your wayEasy to configure and extend with admin policies, Notes widgets and customizations https://greenhouse.lotus.com www-01.ibm.com/software/lotus/products/inotes/ 5
  • 6. IBM iNotes Modes: Optimized for Desktop and MobileFull: Ultra-light: ● Touch optimized ● Default for mobile devices ● Notes client-like “rich” experience ● Fully accessible desktop ● Ajax-intensive client solution (WCAG 2.0 AA and ● IBM Portfolio integration section 508 compliant) Note: Lite mode has been retired with 9.0 Social Edition 6
  • 7. IBM SmartCloud NotesA full-featured email service designed for your business needs, providing email,calendar, and contact management ● Best-in-class cloud-based messaging for the enterprise ● Cloud-based Domino mail, calendar and contacts ● Integrated Sametime instant messaging ● Includes anti-spam/anti-virus, disaster recovery ● Access rich experience from browser using SmartCloud Notes web (which is now known as IBM iNotes on premises) ● Seamless dashboard integration across SmartCloud ● Secure ● Tight on-premises integration for a true hybrid environment ● Available for additional fee: ● SmartCloud Notes® Traveler (for mobile access) ● Archive Essentials Notes Notes Entry Storage 25GB 1GB Service Level Objective 99.9% 99.5% IMAP access Available No Notes client access Available No 7
  • 8. What Well Cover• IBM iNotes Overview• IBM iNotes 9.0 SE Details and Demo• System Requirements and Browsers Supported• IBM iNotes Futures• Wrap-up 8
  • 9. Key 9.0 Social Edition Themes• User Experience Upgrades ● OneUI theme adoption• Social Integration and Extensibility ● Connections Files integration ● Notes widgets improvements and Live Text• Consumability Improvements ● Calendar Area upgrades ● Notes Browser plugin integration ● Security improvements• Mobile ● Ultra-light mode supports newer browsers ● Improved full-mode experience on tablets (unsupported) 9
  • 10. IBM iNotes 9.0 Social Edition Demo 10
  • 11. User Experience Upgrades• Adoption of IBM OneUI 3.0.x theme ● consistency with rest of IBM Social Portfolio ● More spacing, reduced images, new color theme• New built-in global navigation (or masthead) area ● Global actions moved to current username dropdown• Search & search box improvements ● Selector in search bar to easily constrain search to some key fields (From, Subject, All) ● Informational bar when displaying search results• Newer form designs limit display to just essential fields• Improved cross-browser Attachments Area UI• New visual design for Notes links (database, document & view links)• Abbreviated dates within message list 11
  • 12. New Theme Masthead with Area Open Notes Switcher Browser Plug-in & Connections Search Global Actions Notes links Abbreviated dates Attachments Area 12
  • 13. New Theme (Within Portal) iNotes Area Switcher iNotes Global Actions 13
  • 14. IBM Connections 4.0+ Integration• Move or Copy received attachments to Connections Files• Browse and insert Files links within the body of outgoing messages• Automatically share Files links when sending messages Quick access icons• Open IBM Connections via icon in global Navigation area• Embedded Experiences within Connections notifications• Supports IBM Connections Mail®• Preview files without downloading ● Requires upcoming release of IBM Docs 14
  • 15. IBM iNotes Embedded Application 15
  • 16. Extensibility via Notes Widgets and Live Text• Honors Widgets settings in “Desktop Policies” ● Different set of widgets may be pushed to different users• New My Widgets sidebar panel ● Replaces prior entries in left outline ● New browse widgets catalog experience ● Drag and drop from catalog to install widgets ● Open widgets in separate iNotes tab, separate window, floating window or new sidebar panel ● Edit widget properties• Live Text capabilities are now available ● Invoke a single default action, or prompts when there are multiple available actions• Supports “Web” and “OpenSocial” widgets (including Embedded Applications)• Requires installation of “OpenSocial component” 16
  • 17. Calendar View Updates Gap allows double clicking to create a second entry at same time Conflict indicator Color coded left stripe 17
  • 18. Calendar Entry & Notices Form Improvements • Dramatic performance improvements ● Now utilizes same “ultra-Ajax” framework used by Message form ● Invitee opens meeting invitation from inbox ~ 50% savings ● Chair creates a new calendar meeting ~ 30% savings • Simplified layout improves usability • New scheduler control rivals Notes client experience ● Improved recommended meeting times ● Drag and drop support ● Include/exclude individual attendee availability • Leverages new improved attachments area 18
  • 19. Calendar Invitation Displays current availability 19
  • 20. Compose Meeting Simplified with progressive disclosure: fields displayed only when needed 20
  • 21. Compare to Older 8.5.3 Compose Meeting 21
  • 22. Find Available Time (from Mail View or Calendar Entry Compose) 22
  • 23. Calendar: Consolidated Workflow• Combines several separate workflow dialogs into a single one 23
  • 24. More Consumability Improvements• Paste clipboard images into rich text editor area ● Firefox® and ChromeTM today. Expecting Safari® to work with next major version. ● Not possible with Internet Explorer® 10. ● Images (smaller ones) may now be pasted within HTML signature field as well• Insert PNG images ● in addition to JPEG and GIF• Drag and drop files from operating system into attachments area (Firefox, Chrome and Safari)• Import CSV contacts• Save draft message (and keep editing)• Asynchronous retrieval of unread message content (faster message opens)• Move folder to a new location in folder hierarchy 24
  • 25. Additional 9.0 Features• Some default preferences are set (on first use of new template): ● Automatically process meeting updates and apply changes to calendar ● Display unprocessed meetings within calendar• Security related ● SHA-2 S/MIME certificate support (more secure S/MIME messaging) ● SAML-based authentication ● OAuth support for displaying embedded experiences (requires EE plugin)• Full mode improvements to facilitate better experience from tablets (unsupported) ● Rich Text editor now enabled to facilitate forwarding “Rich” content ● Checkbox selection available from list views• Control over Return Receipt generation  iNotes_WA_SendReturnReceipt (0: Never; 1: Always [default]; 2: Prompt) 25
  • 26. No Longer Supported with 9.0 Social Edition• Older browsers. Versions prior to ... ● IE 8 ● Firefox 17 ESR ● Safari 6 ● Chrome 24• STLinks ● replaced with non-Java-based Sametime Ajax Proxy• Lite mode ● No longer necessary. All lite mode innovations are now part of full mode. ● Full mode uses same ultra-ajax architecture and has similar performance characteristics ● Elimination avoids confusion deciding which desktop mode to deploy/use 26
  • 27. iNotes Combined with Notes Browser Plug-in • Enables running Notes applications within an IE or Firefox tab • Requires installation of some Notes DNA (option during Notes install) • Notes menus and editors are fully available • Notes bookmarks are added to browsers bookmarks • Uses iNotes message composition screens on forwards • Copy and paste document links (and copy as table) from Notes application into web editors • Icons added to iNotes and Notes Browser Plug-in to easily switch between Transitioning your Notes applications to the web 27
  • 28. Side by Side: Notes Application in Notes and in Firefox 28
  • 29. iNotes Admin Policy Support *Newer settings with 9.0 Social Edition iNotes Mail Settings iNotes Mail Settings (cont.) Desktop Settings • User UI mode • *IBM Docs Integration ● Right double-click to close • Functional areas • *IBM Connections Files ● Mark documents read on • Functional area at login integration preview • Maximum attachment size ● Save sent mail • Mail threads ● Sign sent mail • Remote image display ● Encrypt sent mail • Browser cache management Mail Settings ● Mail notification • Logout scrubbing • Mail basics ● Internet mail format • Allowing attachments • Follow up ● Prefix each line with a char • Instant messaging features • Attention indicators ● Wrap lines at a certain length • Default spell check dictionary • Message recall ● *Widgets • iNotes ActiveX • Calendar basics • Enabling feeds • Calendar display • Widget enablement (pre 9.0) • Notices • Lotus Quickr integration • Scheduling Security Settings • Calendar subscriptions • Automatic processing • Offline settings • Access and Delegation • Password Quality • Refresh inbox automatically • Rooms and resources • Certificate Expiration • Enable unread count • Mail and Calendar • Notes ID Vault • Auto update unread count • Disclaimer text • iNotes Proxies • Enable scroll hints • Disclaimer position • Password Expiration • Disable warning on opening attachments • Soft Delete Time • Filter out images from emails • Proxy servlet name/URL pairs • Show preferences Archive Settings • Allow archiving on the server • Allow local archiving • Server-based archiving ● Initial sidebar display state • Prohibit archiving ● iNotes Display Language • Prohibit private archiving criteria ● ST Proxy Enablement ● Extension Forms File 29
  • 30. What Well Cover• IBM iNotes Overview• IBM iNotes 9.0 SE Details and Demo• System Requirements and Browsers Supported• IBM iNotes Futures• Wrap-up 30
  • 31. IBM iNotes 9.0 Social Edition Client System RequirementsSystem Requirements Microsoft® Windows® Apple® RHED 6 Apple iPhone® XP®Pro, Vista®, 7®, 8® Macintosh® Ubuntu 12 4/4S/5, OS 10.7, 10.8 iPod® touch®, iPad®, Android® Intel® Pentium IV, 2 GHz Intel Core Duo, 2 Pentium IV, 2 GHz Apple iOS® 5 & 6 Recommended 512 MB GHz 512 MB Android OS 3.x, 4.x 512 MB Pentium III, 1 GHz G4, 1 GHz Pentium III, 1 GHz Minimum 256 MB 256 MB 256 MBCitrix® Software Requirements Citrix XenApp Server 6.5 Windows 2008 R2 server (64-bit) 32 bit browsers only Domino Off-Line Services (iNotes Local Archive and Offline features) not supported with Citrix 31
  • 32. IBM iNotes 9.0 Social Edition Browser Support Microsoft Windows Apple Macintosh Linux® Internet Explorer® 10.0, 9.0, 8.0 Safari® 6.0 Firefox® 17 ESR or Firefox® 17 ESR or greater Firefox® 17 ESR or greater greater Google ChromeTM 24 or greater ChromeTM 24 or greater ChromeTM 24 or greater• Rich experience offered across all browsers• Full mode ● IE, FF, Safari, Chrome browsers ● Citrix software• Ultra-light mode ● Safari on iPhone, iPod touch and iPad, FF on Windows (accessible iNotes) ● Android browser ● Notes Browser Plug-in ● IE and FF on Windows only• Look for tech notes as browsers are released for updated support information 32
  • 33. Firefox and Signed ScriptFirefox 15+ has removed support for signed script ● 8.5.3 FP3 and 9.0 includes logic to handle when signed script is not available ● 8.5.3 prior to FP3: Must use iNotes_WA_FirefoxSignedScript=0 to have iNotes not try to use signed script ● 8.5.2 or earlier (no work around) ... need to stay on Firefox 10ESR ● See tech note: www-01.ibm.com/support/docview.wss?uid=swg21610926iNotes Firefox features impacted: ● Converting entered urls to be HTML Anchor tags on send. Instead use iNotes insert links ● Cache clearing on logout. iNotes Cache-Control: no-store. Instead use browser cache clearing. ● Downloading attachments to any operating system folder (rather than Downloads folder). Instead modify Firefox “Downloads” option to “Always ask me where to save files”. 33
  • 34. What Well Cover• IBM iNotes Overview• IBM iNotes 9.0 SE Details and Demo• System Requirements and Browsers Supported• IBM iNotes Futures• Wrap-up 34
  • 35. IBM Messaging Roadmap Cloud SmartCloud Notes GAnext SmartCloud Notes GAnext-next SmartCloud Notes GA7 EO 2012 1H 2013 2H 2013 2014 2015 Notes/Domino Notes/Domino 8.5.x Connections Mail Social Edition eGA Maintenance Release Notes/Domino Next Notes/Domino Notes Traveler® 9.0 eGA Notes Traveler Notes Traveler Next Social Edition Upgrade Pack 2 Public BETA Notes Traveler Upgrade Pack 1 Connections Mail for Connections Mail SmartCloud On-Premises Update 1 Notes/Domino Social Edition Notes/Domino Social Edition Update 1 Maintenance Release IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion.Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making apurchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation todeliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. Thedevelopment, release, and timing of any future features or functionality described for our products remains at our sole discretion. 35
  • 36. IBM iNotes Futures Demo 36
  • 37. IBM iNotes Future Possibilities• Moving the iNotes 9.0 Social Edition innovation to IBM SmartCloud• Auto-save drafts, Group by date, Type-ahead within Starts With• Improvements to accessibility, offline and search• Contacts area modernization• System Tray Notifier for new messages and alarms• Eliminating language dependencies currently in mail template ● Switch language and have mail outline and view column headers reflect chosen language• Leveraging the many innovations introduced in IBM Connections Mail• Analytics to help you focus on critical mail 37
  • 38. IBM iNotes Feature Roadmap IBM iNotes 9.0 Social Edition ● IBM One UI theme adoption ● Improved attachments area ● IBM Connections Files integration ● SAML SSO support ● View attachments using File ● IE 10, Windows 8 Viewer ● Calendaring Web Experience & Requires OpenSocial component: Productivity improvements ● Policy-driven Notes widgets ● Customer-critical Notes feature ● Live Text gaps ● Embedded Experiences within ● Import contacts mail messages ● Return receipt generation control ● OpenSocial Notes widgets 2009 2010 2011 2012 2013 2014 Lotus iNotes 8.5.1 Read message improvements Lotus iNotes 8.5.2 IBM iNotes Futures ● Lotus iNotes 8.5.3 ● Recent collaboration type-ahead ● Edit message ● Sametime 8.5.2 Web ● Notes HTML signatures ● Customer-critical Notes feature gaps performance Awareness, Chat, ● Full mode accessibility ● Unread folder count/Inbox refresh improvements Contact List, and ● Preview pane actions ● Improved Extensibility/Customization ● Sametime 8.5. Business Card ● System tray notifier for new mail and ● Scroll hints Meetings info in ● Increased default font ● Web style search alarms Calendar form size ● Increased portfolio integration and ● Ultra-light enhancements: ● Ultra-light ● Improved sorting on ● Mail management symmetry, particularly with IBM ● Android support subject Connections ● Accept/Decline meetings ● iPad support ● Improved auto- ● Signatures ● Expanded feature set on ● Bidi enablement processing of calendar SmartCloud ● New date and address pickers ● MSI Package for Web notices/updates ● Auto timezone detection ● Greater mobile browser feature set Controls ● Pivoting on selected and additional mobile ● Quick contact entry ● LotusLive Notes entry in view on sorts ● ID Vault and policy integration devices/platforms integration ● No expansion of ● Offline / Local archiving ● Improved server archiving UI and ● FF 3.6, Safari 5 Personal Groups policy/criteria support improvements ● Ultra-light: Alternate ● More analytics and improved search ● Multilingual UI name support ● Portal/Widget programmability capability ● IE 9.0 ● Round trip editing of attachments ● Customization improvements ● FF 4.0 & greater ● SPNEGO (Windows SSO) ● Continued support for latest ● Chrome 12 & greater browsers ● IE8, FF 3.5, Safari 4 ● Windows 7 (FP1) IBM’s statements regarding its plans, directions, and intent are subject to change or withdrawal without notice at IBM’s sole discretion. Information regarding potential future products isintended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not acommitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. Thedevelopment, release, and timing of any future features or functionality described for our products remains at our sole discretion. 38
  • 39. What Well Cover• IBM iNotes Overview• IBM iNotes 9.0 SE Details and Demo• System Requirements and Browsers Supported• IBM iNotes Futures• Wrap-up 39
  • 40. Where to Find More Information — IBM iNotes• IBM iNotes - Feature matrix, product overview and collateral www.ibm.com/lotus/inotes• Lotus iNotes area within Notes & Domino Wiki www.lotus.com/ldd/dominowiki.nsf/xpViewCategories.xsp?lookupName=LIBM Support Portal & Fix Central ● Tech Notes — www.ibm.com/developerworks/lotus/support/ ● Fix Central — www.ibm.com/support/fixcentral/IBM Lotus Greenhouse ● http://greenhouse.lotus.com ● Showcase for WPLC products and technologies ● Includes live community and feedback forum 40
  • 41. Where to Find More Information — IBM iNotes (cont.)• IBM developerWorks Domain – www.lotus.com/ldd ● IBM Lotus Notes/Domino 8.5 Forum http://www.lotus.com/ldd/nd85forum.nsf ● Lotus iNotes 8.5 Articles http://www.ibm.com/developerworks/lotus/library/inotes-full/ http://www.lotus.com/ldd/dominowiki.nsf/dx/New_Lotus_iNotes_8.5.2_Message_Forms http://www.lotus.com/ldd/dominowiki.nsf/dx/three-sample-policies-to-deploy-domino-web-access-dwa ● IBM SmartCloud Notes Web – http://www.ibm.com/cloud-computing/social/us/en/ http://www.lotus.com/ldd/bhwiki.nsf/dx/Differences_between_LotusLive_Notes_web_and_Lotus_iNotes_%28formerly_DWA ● iNotes Performance and Scalability Papers http://www.ibm.com/developerworks/lotus/library/domino85-inotes/ http://www.ibm.com/developerworks/lotus/documentation/notes853xenapp/ (iNotes Citrix 8.5.3) http://www.ibm.com/support/docview.wss?rs=475&uid=swg21444437 (iNotes Citrix w/ IE8) http://www.ibm.com/developerworks/lotus/library/inotes-avail/ (High Availability)• IBM Redbooks & Red Papers http://www.ibm.com/redbooks – Lotus Domino Web Access Admin & Deployment Redbook – Lotus Domino Web Access Customization Paper 41
  • 42. Thanks!Get Social. Do Business. 42
  • 43. Your Turn!Email: gargr@us.ibm.com Email: fosterj@us.ibm.comTwitter: @RahulGSJ Twitter: @JeffPaulFosterLinkedIn: linkedin.com/in/rgarg LinkedIn: linkedin.com/in/jefoster Follow us: Facebook.com/IBMiNotes Twitter.com/IBMiNotes 43
  • 44. Legal disclaimer© IBM Corporation 2013. All Rights Reserved. The information contained in this publication is provided for informational purposes only. While efforts were made to verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software. References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales, revenue growth or other results. If the text contains performance statistics or references to benchmarks, insert the following language; otherwise delete: Performance is based on measurements and projections using standard IBM benchmarks in a controlled environment. The actual throughput or performance that any user will experience will vary depending upon many factors, including considerations such as the amount of multiprogramming in the users job stream, the I/O configuration, the storage configuration, and the workload processed. Therefore, no assurance can be given that an individual user will achieve results similar to those stated here. If the text includes any customer examples, please confirm we have prior written approval from such customer and insert the following language; otherwise delete: All customer examples described are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual environmental costs and performance characteristics may vary by customer. Please review text for proper trademark attribution of IBM products. At first use, each product name must be the full name and include appropriate trademark symbols (e.g., IBM Lotus® Sametime® Unyte™). Subsequent references can drop “IBM” but should include the proper branding (e.g., Lotus Sametime Gateway, or WebSphere Application Server). Please refer to http://www.ibm.com/legal/copytrade.shtml for guidance on which trademarks require the ® or ™ symbol. Do not use abbreviations for IBM product names in your presentation. All product names must be used as adjectives rather than nouns. Please list all of the trademarks that you use in your presentation as follows; delete any not included in your presentation.Please review text for proper trademark attribution of IBM products. At first use, each product name must be the full name and include appropriate trademark symbols (e.g., IBM Lotus® Sametime® Unyte™). Subsequent references can drop “IBM” but should include the proper branding (e.g., Lotus Sametime Gateway, or WebSphere Application Server). Please refer to http://www.ibm.com/legal/copytrade.shtml for guidance on which trademarks require the ® or ™ symbol. Do not use abbreviations for IBM product names in your presentation. All product names must be used as adjectives rather than nouns. Please list all of the trademarks that you use in your presentation as follows; delete any not included in your presentation. If you reference Adobe® in the text, please mark the first use and include the following; otherwise delete: Adobe, the Adobe logo, PostScript, and the PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States, and/or other countries. If you reference Java™ in the text, please mark the first use and include the following; otherwise delete: Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. If you reference Microsoft® and/or Windows® in the text, please mark the first use and include the following, as applicable; otherwise delete: Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both. If you reference Intel® and/or any of the following Intel products in the text, please mark the first use and include those that you use as follows; otherwise delete: Intel, Intel Centrino, Celeron, Intel Xeon, Intel SpeedStep, Itanium, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. If you reference UNIX® in the text, please mark the first use and include the following; otherwise delete: UNIX is a registered trademark of The Open Group in the United States and other countries. If you reference Linux® in your presentation, please mark the first use and include the following; otherwise delete: Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service names may be trademarks or service marks of others. If the text/graphics include screenshots, no actual IBM employee names may be used (even your own), if your screenshots include fictitious company names (e.g., Renovations, Zeta Bank, Acme) please update and insert the following; otherwise delete: All references to [insert fictitious company name] refer to a fictitious company and are used for illustration purposes only. 44