Diversey consulting product guide

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Diversey consulting product guide

  1. 1. QUALITY SERVICES WITH VALUES & INTEGRITY AN L P DO TM QualityCo n s u l t i n g Environment Health & Safety Food Safety Social Compliance Information Security Lab Quality AssurancePRODUCTS & CE MarkingSERVICES GUIDEOUR BUSINESS IS TO ADVANCE INDIVIDUAL AND ORGANIZATIONAL PERFORMANCE
  2. 2. TM A USA-based Management System Consulting and Co n s u l t i n g Training Orgnization with worldwide operation in 140 countriesWHO WE ARE ?A WORLD OF POSSIBILITY IN MANAGEMENT SYSTEMSDiversey Consulting, a division of Diversey Inc., is the world leader and the most trusted USA-basedconsultancy and training services providing conglomerate. The delivery of THE MOST PROFESSIONAL SERVICEShave established & strengthened the TRUST & CONFIDENCE of our clients, industry and authorities around theGlobe. Diversey is world leader in number of employed technical experts, consultants and trainers. We havewealth of domestic and international experiance with orgnizations of all sizes and we bring all that practicialexperiance to our clients worldwide. Very few providers in the world can match our experience in delivery.The regional head office for GCC, Middle East & Africa is located in Dubai with 20 offices in this region andemploying 100 plus technical resources to serve the regional clients. In the Kingdom of Saudi Arabia, DiverseyConsulting have five offices with all management system expertise at Riyadh, Jeddah, Makkah, Madina &Dammam.FROM LOCAL TO GLOBAL BUSINESSCustomers, consumers and shareholders are increasingly demanding responsible business practices. Theyexpect companies to comply with all applicable rules and regulations related to quality, food safety, environmentand occupational health and demonstrate their commitment in daily operations. In this regards, our provensolutions are very clear.Ì To protect businessÌ To protect the brandsÌ To Protect future of the globe and future generationsÌ To protect health associated risk at operational levelÌ To Protect the interest of all the stake holder and interested parties CONFORMITY ŸCOMPLIANCE 1 CONSULTING ŸTRAINING ŸAUDITING ŸINSPECTION
  3. 3. TM Industry Expert, Veteran Consultants & Best Professionals Co n s u l t i n g for Management System’s Consulting and Training Services Diversey Consulting Business Philosophy Outstanding Service Excellence Diversey Consulting Services takes extra care to ensure we fully understand your organizational and personnel needs before we propose a solution. Unlike traditional Training Organizations we do not sell services, which may not meet your requirements. We provide practical learning solutions, which work and value for you. On top of this, Diversey Staff provides outstanding pre and post-delivery support service. Full Service Provider It is Diversey Consulting Services policy to provide a full-service or one- stop shop solution to your organizational and personnel development. The variety of services and the competence that Diversey do have globally and in KSA does not exist with any other training and consulting organization. Global Reach with Local Convenience Unlike traditional Training Organizations who deliver their services in one country or local region or within a country, our consulting and training solutions are delivered in each geographic region, major cities around the globe. Flexibility Diversey consulting and training solutions are available in publicly and in-house and we offer Accredited and Non-Accredited solutions. Diversey Consulting and Training Services is one of a few Training Organizations with the capability to offer such flexibility. Outstanding Value for Money AN L Most of Diversey Consulting solutions are accredited with leading P DO brands such as IRCA, CIEH, RSPH and Highfield United Kingdom. It is Diversey Consulting Services policy to seek accreditation where it adds value to our clients. Diversey Consultants and Tutors bring a wealth of industry specific knowledge and expertise with them so you can be assured your valuable time is not wasted. Competitive Pricing: Diversey Consulting believes in providing industry standard and leading-edge learning solutions at down-to earth prices. In contrast with traditional Consulting and Training Organizations who charge a premium for their services, and/or include hidden and non-value costs in their fees, We have eliminated all non value-added costs from our services by managing and controlling all the costs in the value chain.2 CONFORMITY ŸCOMPLIANCE CONSULTING ŸTRAINING ŸAUDITING ŸINSPECTION
  4. 4. TM A USA-based Management System Consulting and Co n s u l t i n g Training Orgnization with worldwide operation in 140 countries Services Profile CONSULTANCY TRAININGS AUDIT ANDEstablishing Complete Other than food, Diversey having INSPECTIONSManagement System for: Trainings expertise for: Product Development as per Basic awareness session for Quality, SASO requirementsISO 9001:2008 (Quality Management System) environment, health & safety, Internal auditing for Quality, Environment, Health Compliance and Product IdentificationISO 13485:2003 (Quality Management System & Safety Environmental Aspect Product Shelf Life Studiesfor Medical Device) Assessment Training Process Risk EngineeringISO 14001:2004 (EnvironmentalManagement System) Training for Solid waste Management Liquid waste Management Food Plant Layout and Kitchen Design and Staff HygieneISO 17025:2005 (Management systemfor Lab accreditation) Environmental Impact Assessment (EIAs) Legal and Regulatory compliance cleaningOHSAS 18001:2007 (Occupational OH&S Risk Assessment Course & SanitationHealth & Safety Management System) Stress Management Occupational Health & SafetyISO 22000:2005 (Food Safety Fire Safety Risk AssessmentManagement System) OH&S Incident investigation and ReportingHACCP (Hazard Analysis of Environmental Impact Assessment StudiesCritical control Point) Emergency Preparedness & Response Training course for QMS guidelines for Internal Auditing servicesISO 27000:2005 (Information security TrainingsManagement System) GAP Analysis Services One day training course for effective customers complaint handling Supplier Auditing ServicesISO 28000 (Specification for SecurityManagement system forsupply chain Management) Food Safety Management TrainingBS EN 16000 / ISO 50000 (Energy Level 01-Award in Food Safety ManagementManagement System) Level 02-Award in Food Safety Management SA 8000:2007 (Social Accountability Standard) Level 03-Award in Food Safety Management Level 04-Award in Safety Management Ts16949 (Management system for Automobile industry) HACCP System Management Training Level – 02 Award in HACCP Level – 03 Award in HACCP RSPH ROYAL SOCIETY FOR PUBLIC HEALTH VISION, VOICE AND PRACTICE 3
  5. 5. Quality ISO 9001:2008 Quality Management Boosting Quality to Differentiate Yourself ISO9001 from the Competition What is ISO 9001..? ISO 9001 is an international standard related to quality management, applicable to any organization from all types of business sectors & activities. It is based on eight quality management principles (all fundamental to good business practices): Ÿ Customer focus Ÿ Leadership Key Benefits Ÿ Involvement of people Proves your commitment to quality and customer Ÿ Process approach satisfaction. Ensures your products and services Ÿ System approach to management effectively meet customer and applicable statutory Ÿ Continual improvement and regulatory requirements. Allows you to measure Ÿ Factual decision-making your progress towards continual improvement of Ÿ Mutually beneficial supplier business performance creating a benchmark Helps relationships improve your organizational performance. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES Gap Analyses for ISO 9001:2008 QMS ISO 9001:2008 QMS One Day Awareness Session ISO 9001:2008 Quality Management System Designing, ISO 9001:2008 QMS Three Days Lead Practitioner and Lead Documentation and Implementation Services Implementer Training Course ISO 9001:2008 Internal Auditing ISO 9001:2008 QMS Three Days IRCA UK Registered Internal Supplier Quality Assurance, Supplier Development and Auditing Training Course Supplier Performance Improvement ISO 9001:2008 QMS Five Days Auditor / Lead Auditor IRCA Organization Quality Excellence Modeling and Quality UK Registered Training Course Road Mapping Environment ISO 14001:2004 Environmental Environment Management System ISO 14001 What is ISO 14001..? ISO 14001:2004 is a part of a series of international standards applicable to any organization. Anywhere relating to environmental management. Based on Plan-Do-Check-Act cycle, ISO 14001: 2004 specifies most important requirements to identify, control and monitor environmental aspects of any organization and also how to manage & improve whole system. Key Benefits Customer, investor, public, community assurance by demonstrating commitment Improving cost control through conserving input materials and energy. Reducing incidents that result in liability, therefore reducing insurance costs and assisting the attainment of permits and authorizations for local trade. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES Gap Analyses for ISO 14001:2004 EMS ISO 14001:2004 EMS One Day Awareness Session ISO 14001:2004 Environmental Management System ISO 14001:2004 EMS Three Days Lead Practitioner and Lead Designing, Documentation and Implementation Services Implementer Training Course Environmental Internal Auditing ISO 14001:2004 EMS Three Days IRCA UK Registered Internal Environmental Impact Assessment Studies (EIAS) Auditing Training Course Industrial Liquid waste and solid waste Management ISO 14001:2004 EMS Five Days Auditor / Lead Auditor IRCA Meteorology and Environmental Protection Agency (MEPA) UK Registered Training Course Compliance review Environmental Legal Compliance Evaluation and Assurance 4 CONFORMITY ŸCOMPLIANCE CONSULTING ŸTRAINING ŸAUDITING ŸINSPECTION
  6. 6. EnvironmentGreen GlobeThe Premier Global Certificationfor Sustainability What is Green Globe..? Why Green Globe..? Green Globe Certification is the worldwide sustainability system 1. Credibility based on internationally accepted criteria for sustainable 2. Transparency operation and management of travel and tourism businesses. 3. Lower Operational Costs Operating under a worldwide license, Green Globe Certification 4. Better Business is based in California, USA and is represented in over 83 5. Corporate Social Responsibility countries. Green Globe is the only certification brand to be an 6. Better Environmental Performance affiliate member of the United Nations World Tourism 7. Paperless Certification Process Organization (UNWTO), is partly owned by the World Travel and 8. Marketing Advantage Tourism Council (WTTC) and a member of the Caribbean 9. Higher Visibility in the Market Alliance for Sustainable Tourism (CAST) governing council. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES Green Globe - Gap Analyses and Strategic Solutions Green Globe - One Day Awareness raining Green Globe - System Designing, Documentation Green Globe - Three Days Implementation Training and Implementation Services Course Green Globe - Internal Auditing for Performance Green Globe - Three Days Internal Auditing Training Improvement Course Health & Safety OHSAS 18001 Health And Safety Occupational Health & Safety OHSAS 18001 What is OHSAS 18001? OHSAS 18001 is an international standard giving requirements related to Health and Safety Management Systems. It enables an organization to have control over, and knowledge of, all relevant hazards resulting from normal operations and abnormal situations, and improve its performance. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES Gap Analyses for OHSAS 18001:2007 OHSAS 18001:2007 One Day Awareness Session OHSAS 18001:2007 Environmental Management System OHSAS 18001:2007 Three Days Lead Practitioner and Lead Designing, Documentation and Implementation Services Implementer Training Course Health & Safety Internal Auditing OHSAS 18001:2007 Three Days IRCA UK Registered Internal Health & Safety risk Assessment Studies Auditing Training Course Industrial Risk Analyses, Risk Management & risk engineering OHSAS 18001:2007 Five Days Auditor / Lead Auditor IRCA Health and Safety – Population, Society and Community UK Registered Training Course Risk Analyses and Risk Management Operational risk management and risk mapping RSPH ROYAL SOCIETY FOR PUBLIC HEALTH VISION, VOICE AND PRACTICE 5
  7. 7. Social Accountability SA 8000 Corporate Social Responsibility ISO 26000 What is SA 8000..? OUR SERVICES SA 8000 is the first auditable standard for social accountability. In CONSULTING & AUDITING SERVICES particular, it is compatible with ISO 9001, ISO 14001 and OHSAS1 Gap Analyses for SA 8000 Social Accountability and 8001 structure and based on conventions of the International Labour ISO 26000 Social Responsibility Organisation [ILO), the Universal Declaration of Human Rights and SA 8000 Social Accountability and ISO 26000 System the UN Convention on the Rights of the Child. The world wide Designing, Documentation and Implementation Services SA 8000 Social Acc. & ISO 26000 Internal Auditing recognized SA8000 standard involves the development and auditing Corporate Social Responsibility Norms Designing and of management systems that promote socially acceptable working Implementation practices bringing benefits to the complete supply chain. Social Compliance Auditing Code of Conduct Compliance Assessment and Evaluation What is ISO 26000..? Organizations around the world, and their stakeholders, are PUBLIC TRAINING & TAILORED IN-COMPANY TRAINING becoming increasingly aware of the need for and benefits of socially SA 8000 Social Accountability and ISO 26000 One Day responsible behaviour. The objective of social responsibility is to Awareness Session SA 8000 Social Accountability and ISO 26000 Three Days contribute to sustainable development. Lead Practitioner and Lead Implementer Training Course An organizations performance in relation to the society in which it SA 8000 Social Accountability and ISO 26000 Three Days operates and to its impact on the environment has become a critical Internal Auditing Training Course part of measuring its overall performance and its ability to continue operating effectively. This is, in part, a reflection of the growing recognition of the need to ensure healthy ecosystems, social equity and good organizational governance. In the long run, all organizations activities depend on the health of the worlds ecosystems. Organizations are subject to greater scrutiny by their various stakeholders. Information Security ISO 27001:2005 Information Security Information Security Management System ISO/IEC 27001 ISO 27001:2005 is an international standard giving requirements related to Information Security Management System in order to enable an organization to assess its risk and implement appropriate controls to preserve confidentiality, integrity and availability of information assets. The fundamental aim is to protect the information of your organization getting into the wrong hands or losing it forever. What are the key benefits? Due to dependability of information and information systems, confidentiality, integrity and availability of information is essential to maintain competitive edge, cash-flow, profitability and commercial image. Compliance with legal, statutory, regulatory and contractual requirements. Improved corporate governance and assurance to stakeholders such as shareholders, clients, consumers and suppliers. Through a proper risk assessment, threats to assets are identified, vulnerability to and likelihood of occurrence is evaluated and potential impact is estimated, so your investment is allocated where it is necessary. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES Gap Analyses for ISO 27001:2005 Info. Security Mgt. System ISO 27001:2005 Info. Security Management System ISO 27001:2005 Info. Security Mgt. System Designing, One Day Awareness Session Documentation and Implementation Services ISO 27001:2005 Info. Security Management System ISO 27001:2005 Info. Security Mgt. System Internal Auditing Three Days Lead Practitioner and Lead Implementer Training Course Information Security Risk Assessment Studies ISO 27001:2005 Info. Security Management System Information risk management and risk mapping Three Days IRCA UK Registered Internal Auditing Training Course ISO 27001:2005 Info. Security Management System Five Days Auditor/Lead Auditor IRCA UK Registered Training Course 6 CONFORMITY ŸCOMPLIANCE CONSULTING ŸTRAINING ŸAUDITING ŸINSPECTION
  8. 8. Energy ManagementEN 16001 / ISO 50000 Energy ManagementEnergy Management Systems EN 16001/ISO 50000What is EN 16001... ?"Saving energy to reduce carbon dioxide emissions", is the message of current fight against global warming.Energy savings are at the forefront of the actions to contribute to the sustainability of human activities.Organizations have a major role to play by controlling their energy consumption and reducing their energy bill.Reducing energy costs also plays a strategic role in that it leads to higher financial profitability and a competitiveadvantage.What are Energy Management Systems?Energy Management Systems offer a systemic approach to monitor and reduce the energy consumption in allkinds of organizations. EN 16001 is the European standard for Energy Management Systems. It is based on Plan-Do-Check-Act cycle, with requirements for establishing an energy policy with concrete objectives, putting in placeactions to reduce and monitor energy use, verifying energy savings and planning improvements. It offers acomprehensive set of guidelines to meet carbon emissionsreduction requirements. EN 16001 is based on regulatory OUR SERVICEScompliance and has the same structure as ISO 14001. It can beeasily integrated to existing Quality, Safety and/or Environment Management system DevelopmentManagements Systems. Gap Analysis and Internal AuditingFood SafetyHACCPHazard Analysis Critical Control Point OUR SERVICESWhat is HACCP? CONSULTING & AUDITING SERVICESHACCP system is 12 Steps and 7 Principles based risk Gap Analyses and Strategic Food Safety Solutions.based approach to food safety. These steps are: HACCP Based Food Safety System Designing,1. Assemble HACCP Team Documentation and Implementation Services.2. Describe Product HACCP Internal Auditing for Food Safety3. Identify Intended Use Performance Improvement.4. Construct Flow Diagram Food Safety Legal Compliance Audit.5. On-site Confirmation of Flow Diagram Municipality, SASO and SFDA Compliance Audit6. Conduct a Hazard Analysis and Compliance Assurance7. Determine CCPs8. Establish Critical Limits for each CCP PUBLIC TRAINING & TAILORED IN-COMPANY TRAINING9. Establish a Monitoring System for each CCP10. Establish Corrective Actions 1 Day HACCP Awareness Level-01 Award Training11. Establish Verification Procedures 3 Days HACCP Implementation & Lead Practitioner12. Establish Documentation and Record Keeping Training Course (Level-2 Awards in HACCP) Three Days HACCP - Food Safety Internal Auditing FAO/WHO Food Standards Training Course Award in Effective Auditing and Inspection Skills CODEX alimentarius Training Course 7
  9. 9. Food Safety Food Safety ISO 22000:2005 Management Systems ISO 22000:2005 Food Safety Management System FSSC 22000 Many standards have been developed within food safety: specific company International standards, legal regulations, as well as standards developed by retailers. Their Organization for Standardization proliferation made their application difficult. At the same time, food safety principles have spread across the world. The safety of foodstuffs has become a major issue for all players in the food chain. A single standard with worldwide reach, and including the food safety principles, thus became necessary. This was the reason ISO developed and released ISO 22000:2005 Food Safety Management System in 2005. There are number of technical standards and guidelines in the series of ISO 22000 and published to facilitate the industry for effective food safety management system. ISO 22000:2005 is best standard to integrate other management system concepts like Quality, Environment and Occupational Health and Safety. The design of ISO 22000 is very much in lined with ISO 9001, ISO 14001 and OHSAHS 18001. FSSC 22000 Food Safety Management System Food Safety System Certification 22000 The Foundation for Food Safety Certification was founded in 2004. The Foundation developed FSSC 22000, the ISO 22000 and BSI PAS 220 based certification scheme for certification of food manufacturers. This development is supported by the Confederation of the Food and Drink Industries of the European Union (CIAA). The scheme is recognized by the Global Food Safety Initiative (GFSI). FSSC 22000 contains a complete certification scheme for Food Safety Systems based ISO 22000: 2005, Publicly Available Specification for Prerequisite Programs on food safety for food manufacturing, BSI PAS 220: 2008. The scheme is using existing standards for certification (ISO 22000, PAS 220 and ISO 22003) and the certification will be accredited under the standard ISO guide 17021. Manufacturers that are already certified against ISO 22000 will only need an additional review against BSI PAS 220 to meet this certification scheme. The FSSC 22000 certification scheme has been given full recognition by the Global Food Safety Initiative Board of Directors. This follows an extensive benchmarking process using the requirements laid out in the GFSI Guidance Document Version 5, and an addendum which was issued in December 2009. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAINING Gap Analyses for ISO 22000:2005 ISO 22000:2005 FSMS One Day Awareness SessionOUR SERVICES ISO 22000:2005 Food Safety System Designing, ISO 22000:2005 FSMS Three Days Lead Practitioner Documentation and Implementation Services and Lead Implementer Training Course ISO 22000:2005 Internal Auditing for Food Safety ISO 22000:2005 FSMS Three Days IRCA UK Registered Performance Improvement Internal Auditing Training Course Food Safety Legal Compliance Audit ISO 22000:2005 FSMS Five Days Auditor / Lead Municipality, SASO and SFDA Compliance Audit Auditor IRCA UK Registered Training Course and Compliance Assurance PAS 220:2005 PRP Two days Awareness PAS 220:2008 PRP Gap Assessment Training Course 8 CONFORMITY ŸCOMPLIANCE CONSULTING ŸTRAINING ŸAUDITING ŸINSPECTION
  10. 10. Food Safety British Retail Consortium Food Safety Management Systems BRC GLOBAL STANDARDS BRC / IFS THE WORLDWIDE STANDARDS OF CHOICE The British Retail Consortium is the lead trade association representing the whole range of retailers, from the large multiples and department stores in the United Kingdom. In 1998 the British Retail Consortium (BRC), responding to industry needs, developed and introduced the BRC Food Technical Standard to be used to evaluate manufacturers of retailers own brand food products. It is designed to be used as a pillar to help retailers and brand owners with their due diligence defence, should they be subject to a prosecution by the enforcement authorities. Under EU food Law, retailers and brand owners have a legal responsibility for their brands. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES Gap Analyses for BRC Food, Packaging, Consumer BRC Food, Packaging, Consumer Products and Storage Products and Storage and Distribution and Distribution - One Day Awareness Session BRC Food, Packaging, Consumer Products and BRC Food, Packaging, Consumer Products and Storage Storage and Distribution System Designing, and Distribution - Three Days Documentation Training Course Documentation and Implementation Services BRC Food, Packaging, Consumer Products and Storage BRC Food, Packaging, Consumer Products and and Distribution - Three Days Internal Auditing Training Course Storage and Distribution Internal Auditing IFS International Food Standard international featured ® standards In 2002, in order to create common food safety standard, German food retailers from the HDE IFS (Hauptverband des Deutschen Einzelhandels) have developed a common audit standard called International Food Standard or IFS. In 2003, French food retailers (and wholesalers) from the FCD have joined the IFS Working Group and have contributed to development of IFS version 4. Food IFS Standard Application Description IFS Food IFS Food is a standard for auditing companies that process food or companies that pack loose food products. IFS Food can only be used when a product is "processed or handled", or when there is a hazard for product contamination during the primary packing. IFS HPC IFS HPC is a standard for auditing companies that process household and personal care products, or companies that pack loose household and personal care products. IFS Cash & Carry IFS Cash & Carry / Wholesale is the standard which covers all handling activities of loose and packed products in Cash & / Wholesale Carry markets or wholesale companies. . IFS Logistics IFS Logistics is applicable to both food and non-food products and covers all logistics activities, such as loading and unloading, transport, storage handling of packed products and further distribution. IFS Broker IFS Broker is intended to be applied to all companies primarily involved in "trading activities“ and who select their own suppliers and purchase or broker goods from these themselves or on behalf. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES Gap Analyses for IFS Food, HPC, Logistics, IFS Food, HPC, Logistics, Broker, Cash & Carry - Broker, Cash & Carry One Day Awareness Session IFS Food, HPC, Logistics, Broker, Cash & Carry System IFS Food, HPC, Logistics, Broker, Cash & Carry - Designing, Documentation and Implementation Services Three Days Documentation Training Course IFS Food, HPC, Logistics, Broker, Cash & Carry IFS Food, HPC, Logistics, Broker, Cash & Carry - Internal Auditing Three Days Internal Auditing Training Course RSPH ROYAL SOCIETY FOR PUBLIC HEALTH VISION, VOICE AND PRACTICE 9
  11. 11. Food Safety SQF Safe Quality Food The SQF Institute (SQFI) is a division of the Food Marketing Institute (FMI), an association that conducts programs in public affairs, food safety, research, education and industry relations on behalf of its 1,500 member companies - food retailers and wholesalers - in the United States and around the world. The SQF INSTITUTE SQF Institute was established by FMI in 2004 to administer the SQF Program and is located in Arlington, Virginia. The SQF (Safe Quality Food) Program is a leading, global food safety and quality certification program and management system designed to meet the needs of buyers and suppliers worldwide. The SQF Program consists of the SQF 1000 Code (for use by primary producers) and the SQF 2000 Code (used mainly by food manufacturers). CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES Gap Analyses for SQF Codes 1000 and SQF SQF Codes 1000 and SQF Codes 2000 - Codes 2000 One Day Awareness Session SQF Codes 1000 and 2000 - System Designing, SQF Codes 1000 and SQF Codes 2000 - Documentation & Implementation Services Three Days Documentation Training Course SQF Codes 1000 and SQF Codes 2000 Internal SQF Codes 1000 and SQF Codes 2000 - Auditing Three Days Internal Auditing Training Course GLOBALGAP GLOBALG.A.P. What is GLOBALGAP? GLOBALG.A.P. INTERGRATED FARM ASSURANCE GlobalGAP is a European based trade organisation whose members consists of (IFA) growers, product marketing organisations (PMO), growers co-operatives, food GLOBALG.A.P. manufacturers and retailers. The GLOBALGAP standard is primarily designed to COMPOUND FEED MANUFACTURING (CFM) reassure consumers about how food is produced on the farm by minimising detrimental environmental impacts of farming operations, reducing the use of GLOBALG.A.P. chemical inputs and ensuring a responsible approach to worker health and ANIMAL TRANSPORT (AT) safety as well as animal welfare GlobalGAP has developed an auditable standard promoting Good Agricultural GLOBALG.A.P. PLANT PROPAGATION MATERIAL Practices (GAP). The scope of GlobalGAP currently covers the production of (PPM) fruit, vegetables, combinable crops, green coffee, tea, flowers and ornamentals, livestock, feed, nursery stock and aquaculture. GlobalGAP has support from GLOBALG.A.P. RISK ASSESSMENT ON SOCIAL PRACTICE major European retailers, PMOs and growers on a global basis. (GRASP) CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES Gap Analyses and Strategic Food Safety Solutions Global GAP One Day Awareness Training Course for Global GAP Global GAP Three Days Documentation and Global GAP Based Food Safety System Designing, Implementation Course Documentation and Implementation Services Global GAP – Three Days Internal Auditing Global GAP Internal Auditing Training Course10 CONFORMITY ŸCOMPLIANCE CONSULTING ŸTRAINING ŸAUDITING ŸINSPECTION
  12. 12. Feed Safety & Quality FAMI Commitment to FEED Legality, Proving your Feed Additive & Pre-MIxture Quality and Safety System Safety & Quality What is BS EN ISO 13485:2003 The FAMI-QS code standard addresses feed safety, legality & quality based on the European animal feed Regulation. It covers both quality & feed safety management systems, traceability, product regulatory compliance… and European Feed Additives and PreMixtures Quality System many other areas. IQS The European Union has developed many food regulations in order to protect the consumers health. In the last few years, EU regulation has become even more complex, as many food safety crises have occurred due to animal feed. To ensure compliance with these laws and to improve feed safety and quality, the European Feed Additives Manufacturers Association has issued a code against which to be certified: FAMI-QS (Feed Additive and preMIxture System). Whether you are a trader or a manufacturer of feed additives or premixtures you need to ensure the quality, safety and legality of your products. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAINING OUR SERVICES FAMI – QS Gap Analyses and Strategic FAMI – QS One Day Awareness Training Course Feed Safety Solutions FAMI – QS Three Days Documentation and FAMI – QS Based Feed Safety System Designing, Implementation Course Documentation and Implementation Services FAMI – QS – Three Days Internal Auditing Training FAMI - QS Internal Auditing CourseHALAL CertificationFood, Food Ingredients and Non Food Additives As A Halal Consumer, You Should Be Familiar WithWhat is the meaning of SIMPLE or SINGLE COMPLEX or COMPOUND Salt Sugar Batters Breadings“Halal”? Flour Honey Water Vinegar Colorings Cheese Powder Flavorings Enriched FlourHalal is an Arabic word meaning Ascorbic Acid Aspartame Enrichment Mix Seasonings Benzoate Gelatin Shortenings Spiceslawful. It refers to things or actions L-Cysteine Onion Powder Vitamin Mix Phosphate Propionic Acidpermitted by Shariah law without As A Halal Consumer, You Should Know Hidden Ingredients In Common Foodspunishment imposed on the doer. It INGREDIENT FOODis usually used to describe Liquor Chocolate Gelatin Ice Cream and Pharmaceuticalssomething that a Muslim is Lard Maple Syrup Pan Grease/Lard Bread/Baked Goodspermitted to engage in, e.g. eat, Polysorbates Dairy Products LPork Lipase Cheesedrink or use. Stearates Chewing GumWhat is Halal As A Halal Consumer, You Should Be Aware Of Ingredients By Function FUNCTION INGREDIENTCertification? Antioxidants Acidulates BHA, BHT, Ascorbic Acid Citric Acid, Carbonic AcidHalal Certification is a recognition Colorings Blue, Carmine, Red, Yellow 5,6 etc. Emulsifiers Lecithin, Mono Di-Glyceridesthat the products are permissible Flavorings Artificial/Natural Flavors, Spices Flavor Enhancers Monosodium Glutamate (MSG)under Islamic law. These products Fortifiers Thiamine, Vitamin A & Dare thus edible, drinkable or usable Preservatives Benzoic Acid, Propionic Acid Stabilizers Alginate, Gelatin, Phosphatesby Muslims. Supplements Amino Acids, Minerals, Vitamins Sweeteners Aspartame, Saccharin, Sucralose 11
  13. 13. Supply Chain Security ISO 28000 Supply Chain Security Security Management System for ISO 28000 Supply Chain What is ISO 28000? ISO 28000 was developed in response to the transportation and logistics industries· need for a commonly applicable security management system specific to supply chain security. However, companies in many other industries are finding it useful to assess security risks, implement controls, and mitigate arrangements to manage potential security threats and impacts from the supply chain. What are the key Benefits? Enhanced security risk assessment, asset protection and inventory visibility and management Assured supply continuity for sustainable business development and reduction of delivery times Improved customer satisfaction and business cooperation along the supply chain Reduction of losses resulted from transport related theft Shorter customs clearance time! Green Lane Approvals) and reduced secondary inspections Compliance with other trade and supply chain security schemes, such as AEO and C-TPAT. OUR SERVICES Management system Development Gap Analysis and Internal Auditing Laboratory Quality ISO/IEC 17025:2005 Laboratory General Requirements for the Competence of Testing and Calibration Laboratories ISO/IEC 17025 ISO/IEC 17025:2005 specifies the general requirements for the competence to carry out tests and/or calibrations, including sampling. It covers testing and calibration performed using standard methods, non- standard methods, and laboratory-developed methods. It is applicable to all organizations performing tests and/or calibrations. These include, for example, first-, second- and third-party laboratories, and laboratories where testing and/or calibration forms part of inspection and product certification. ISO/IEC 17025:2005 is for use by laboratories in developing their management system for quality, administrative and technical operations. Laboratory customers, regulatory authorities and accreditation bodies may also use it in confirming or recognizing the competence of laboratories. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES ISO 17025 - Gap Analyses ISO 17025 - One Day Awareness Session ISO 17025 System Designing, Documentation & ISO 17025 - Three Days Lead Practitioner & Lead Implementation Services Implementer Training Course ISO 17025 - Internal Auditing for Performance ISO 17025 - Three Days Internal Auditing Training Improvement Course ISO 17025 Legal Compliance Audit12 CONFORMITY ŸCOMPLIANCE CONSULTING ŸTRAINING ŸAUDITING ŸINSPECTION
  14. 14. Medical Devices Quality BS EN ISO 13485:2003 Medical Devices ISO13485 Medical devices - Quality management systems - ISO14971/ISO 14969 Requirements for regulatory purposes What is BS EN ISO 13485:2003 This Standard is aimed at companies that design, develop, produce, install or service medical devices and specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and regulatory requirements. CONSULTING & AUDITING SERVICES PUBLIC TRAINING & TAILORED IN-COMPANY TRAININGOUR SERVICES Gap Analyses for ISO 13485:2003 Medical Devices Quality Medical Devices Risk One Day Awareness Session Management System Medical Devices Risk Three Days Lead Practitioner and Lead ISO 13485:2003 Medical Devices Quality Mgt. System Implementer Training Course Designing, Documentation and Implementation Services Medical Devices Risk Three Days IRCA UK Registered Internal ISO 13485:2003 Medical Devices Quality Mgt. System Auditing Training Course Internal Auditing Medical Devices Risk Five Days Auditor / Lead Auditor Medical Devices Risk Assessment Studies IRCA UK Registered Training Course Medical Devices Usage Risk Identification and End of the life risk mapping CE - Marking Your passport to the Worlds Largest Market By affixing the CE marking, the manufacturer, or its representative, or the importer assures that the item meets all the essential requirements of all applicable EU directives. Examples of European Directives requiring CE marking include pressure equipment, toy safety, products, machinery, low-voltage equipment, R&TTE, and Electromagnetic compatibility. There are about 22 Directives requiring CE marking. The manufacturer, whether established inside or outside the Community, is the person ultimately responsible for the conformity of the product with the provisions of the relevant Directive(s) and for the affixing of the CE marking. Process of CE Marking: OUR SERVICES CONSULTING & AUDITING SERVICES CE- MARKING : ROLE PLAYERS Gap Analyses for product certification for CE Mark CE Mark Quality Mgt. System Designing, EU Commission Issue Directive(s) Documentation and Implementation Services CE Mark Internal Auditing Competent Authority Product related EU Directive compliance Monitor Compliance Product related EU Testing and Technical file (eg MHRA in UK) preparation and documentation Full facilitation on product usage identification Notified Bodies Conduct Audit & to product CE Mark (eg SGS, BSL DQS) Issue Certificate PUBLIC TRAINING & TAILORED IN-COMPANY TRAINING CE Mark - One Day Awareness SessionManufacturer Authorized CE Mark - Three Days Lead Practitioner Place Product on Market and Lead Implementer Training Course Representative CE Mark - Internal Auditing Training Course RSPH ROYAL SOCIETY FOR PUBLIC HEALTH VISION, VOICE AND PRACTICE 13
  15. 15. TM Co n s u l t i n g Training Services Profile FOOD HYGIENE TRAINING SERVICES Training Course Target Audience Course Duration Basic Food Hygiene (Level 01 Award in Food Safety) New Food Handlers 04 Teaching hours (Half Day) Basic Food Hygiene (Level 02 Award in Food Safety) Existing Food Handlers 06 Teaching hours One Day) Intermediate Food Hygiene (Level 03 Award in Food Safety) Food Supervisors 18 Teaching Hours (Three Days) Advance Diploma in Food Safety Management (Level 04 Award) Food Professional and Food Managers 30 Teaching Hours (Five Days) HACCP FOOD SAFETY TRAINING SERVICES Training Course Target Audience Course Duration HACCP Awareness (Level 2 Awards in HACCP) All Staff 06 Teaching hours (One Day) HACCP Implementation and Lead Practitioner (Level 2 Awards in HACCP) HACCP Team Members 18 Teaching Hours (Three Days) HACCP - Food Safety Internal Auditing HACCP Team Members 30 Teaching Hours (Five Days) Level 3 Award in Effective Auditing and Inspection Skills Food Professional 30 Teaching Hours (Five Days) MANAGEMENT SYSTEM TRAINING SERVICES Training Course Awareness Lead Practitioner Internal Auditing ISO 9001:2008 Quality Management System One Day Three Days Three Days ISO 14001:2004 Environmental Management System One Day Three Days Three Days OHSAS 18001:2007 Occupational Health and Safety Management System One Day Three Days Three Days ISO 22000:2005 Food Safety Management System One Day Three Days Three Days HACCP Food Safety Management System One Day Three Days Three Days BRC (Food & IoP)Food Safety Management System One Day Three Days Three Days Global Gap – Agricultural Practices One Day Three Days Three Days ISO 27001:2006 Information Security Management System One Day Three Days Three Days BS 16000 / ISO 50000 Energy Management System One Day Three Days Three Days Halal Certification Schemes One Day Three Days Three Days SA 8000 Social Accountability One Day Three Days Three Days ISO 13485:2003 CE Mark and Medical Devices Certification System One Day Three Days Three Days Z 11.1 (Quality Management System for Schools and Educational Institutions) One Day Three Days Three Days GENERAL MANAGEMENT TRAINING SERVICES Training Course Duration Environmental Impact Assessment (EIAs) One Day Waste (Solid, Liquid and Gaseous) Management Practices One Day OH&S Risk Assessment Course One Day Stress Management One Day Fire Safety System One Day Incident investigation and Reporting One Day Emergency Preparedness & Response One Day ISO 10002 - Effective Customers Complaint Handling One Day14 CONFORMITY ŸCOMPLIANCE CONSULTING ŸTRAINING ŸAUDITING ŸINSPECTION
  16. 16. TMCo n s u l t i n g Company Resources Abdul Rashid MSC Public Health Food Safety, Environment and Public Health Expert Abdul.Rashid@diversey.com Yaser Nazir Mohammed Azam Khan MSC Total Quality Management MSC Food Science &Technology MSC Food Science &Technology Food Safety, Hygiene Solution and Quality, Environment, Food Sanitation System Expert Safety & Health Safety Expert azam.khan@abcdiversey.com Yaser.Nazir@Diversey.com Mohsin Baig Johan D’ Souza B. Sc. Hospitality, MBA B.Sc. Chemical Engineering Hospitality & Restaurant Quality QHSE Expert and Food Safety Expert mohsin.baig@abcdiversey.com johann.dsouza@diversey.com Nina D’ Costa BSC Microbiology & Biochemistry Monika Manchanda Food Safety and Quality MSC Microbiology Management System Expert Lab Quality Assurance Expert nina.da-costa@diversey.com Fawwad Hussain Mohammad Abdo Mohammad Abdo MBA BSC Quality, Social Compliance and Food Safety and Quality Expert Corporate Governance Expert fawwad.hussain@abcdiversey.com mohamed.abdo@diversey.com Ashraf Mahmoud Asad Al-khamaiseh Alaa Meabd MSC Nutrition and Food Technology BSC Food Industrial Management Food Safety, Hygiene Solution and Quality and Food Safety Expert Sanitation System Expert alaa.mebed@diversey.com ashraf.mahmoud@abcdiversey.com 15
  17. 17. TM A USA-based Management System Consulting and Co n s u l t i n g Training Orgnization with worldwide operation in 140 countries Certification Road Map Management System Development, Implementation and Certification Roadmap INPUT OUTPUT Client Inquiry Client and Diversey Relationship Proposal Request Form Filled Proposal Request Form Client Need Review and Technical Solution and Submission of Proposal Financial Proposal Agreement on Proposal Agreement and Contract and Contracting Gap Audit or Assessment Gap Audit Report - Project Plan Management System Management system Manual, policies, Designing and Implementation procedures, Plans, instructions and records Challenge Testing and Internal Review Report First Implementation Review First Internal Audit Internal Audit Report First Management Minutes of the Management Review Meeting Review Meeting Selection and Contracting Contract with Certification Body with Certification Body Stage Nr. 01 Audit – Stage Nr. 01 Audit Report Pre Assessment or Pre Audit Stage Nr. 02 Audit – Stage 02 Audit or Final Audit Report - Final Audit Recom. for Certification by Lead Auditor System Handing Over Effective Management System Biannual or Annual Surveillance Audit Report Surveillance Audit Re-Certification Re-Certification14 CONFORMITY ŸCOMPLIANCE CONSULTING ŸTRAINING ŸAUDITING ŸINSPECTION
  18. 18. TM Fore details, visitCo n s u l t i n g http://www.diversey.com Kingdom of Saudi Arabia Jeddah P.O. Box: 9272 Tel: +966 2 6573994-5 Fax: +966 2 6573497 Riyadh Al-Khobar Makkah Madina P.O. Box: 85200 P.O. Box: 1159 Tel: +966 1 2424919 Tel: +966 3 847 6986 Tel: +966 2 5588923 Tel: +966 4 8292335 Fax: +966 1 2705211 Fax: +966 3 8476989 Fax: +966 2 5588042 Fax: +966 4 8292337GCC Middle East & Africa Head Office Dubai P.O. Box 61485 Jebel Ali Free Zone Tel: +971.4.8819470 Email: customerservice.uae@diversey.com Dubai, United Arab Emirates Fax: +971.4.8819488 www.diversey.comGCC Middle East & Africa Operations Lebanon Arabian Group S.A.L. U.A.E lntercare Ltd. P.O. Box 55162 P.O. Box 5628 Beirut, Lebanon Sharjah, United Arab Emirates Tel: +961.1.684839/40/41/42 Tel: +971.6.5345500 Fax: +971.6.5349991 Fax: +961.1.683871 Thani Murshid Establishment R.S. K. & Partners Co. P.O. Box 49 Jordan P.O. Box 940851 Abu Dhabi, United Arab Emirates Amman 11194, Jordan Tel: +971.2.6732047 Fax: +971.2.6731498 Tel: +962.6.5921 436 Mahmood Akbar Alireza W.L.L. Bahrain Fax: +962.6.5921437 P.O. Box 20117 Manama, Kingdom of Bahrain Egypt Diversey Egypt Tel: +973.17.458080/244168 39 Beirut Street Fax: +973.17.730778/234214 Heliopolis, Cairo, Egypt Mutrah Shipping & Trading Agency L.L.C. Oman Tel: +20 2 291 7491 P.O. Box 1984 Fax: +20 2 418 3602 Ruwi 112, Sultanate of Oman Tel: +968.2.4477900 Fax: +968.2.4477991 Mazen Khanati Est. Yamen Yemen Sales Office Syria JohnsonDiversey Serrieh Trading & Distributing P.O. Box 33 712 (SumaChem General Trading Ltd.) Damascus, Syria P.O. Box 16613 Tel: +963.11.3334589 I 3341823 Sanaa, Republic of Yemen Fax: +963.11.331 4674 Tel: +967.1.41 7196/419128 1419298 Fax: +967.1.419296

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