This is a presentation in order to find out more about OFCOM and its regulations.Rafaella Batista
“We make sure that people in the UK getthe best from their communication servicesand are protected from scams and sharppractices, while ensuring that competitioncan thrive”
OFCOM - Office of Communications (Office of Telecommunications, OFTEL; British)ResponsibilitiesOfcoms responsibilities are wide-ranging, covering all types of industries andprocesses. It has a statutory duty to the interests of citizens and consumers bypromoting competition, and protecting consumers from what might be consideredharmful or offensive material. Some of the main areas Ofcom presides over arelicensing, research codes and policies, complaints, competition and protect the radiospectrum from abuse. Ofcom has a policy to undertake many consultation processes.Programme complaintsAs the regulatory body for media broadcasts, part of Ofcoms duties are to examinespecific complaints by viewers or listeners about programmes broadcast on channelsthat it has licensed. It does not oversee unlicensed channels broadcast to UK viewers.When Ofcom receives a complaint, it asks the broadcaster for a copy of theprogramme, it then examines the programme content to see if it is in breach of thebroadcasting code. Ofcom requests response from the broadcaster to the complaint. Onthe basis of this response, Ofcom will mark the complaint as either "upheld" or "notupheld", or alternatively simply "resolved".