The 7 habits of highly effective people
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The 7 habits of highly effective people

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  • The way we see the problem is the problem. Character EthicPersonality EthicThe Power of a ParadigmPrinciples – guidelines for human conduct that are proven to have enduring, permanent valueValues are maps
  • Internalized principles and patterns of behaviorThree kinds of AssetsOrganizational PC
  • Take initiativeManage changeTake responsibility and have accountability
  • Define vision and valuesSet measurable team and personal goalsAlign goals to prioritiesFocus on desired outcomes
  • Execute strategyFocus on the important activitiesApply effective planning and prioritization skillsUse planning tools effectively
  • Build high-trust relationshipsBuild effective teamsApply successful negotiation skillsUse effective collaboration
  • Apply effective interpersonal communicationOvercome communication pitfallsUnderstand othersCommunicate viewpoints effectively
  • Leverage diversityApply effective problem solvingApply collaborative decision makingValue differencesBuild on divergent strengths
  • Achieve life balanceApply continuous improvementSeek continuous learning

The 7 habits of highly effective people The 7 habits of highly effective people Presentation Transcript

  • The 7 Habits of Highly Effective People Stephen R. Covey
  • Covey’s 7 Habits of Highly Effective People 1. Be Proactive 2. Begin with the end in mind 3. Put first things first 4. Think win / win 5. Seek first to understand then to be understood 6. Synergize 7. Sharpen the saw
  • • http://youtu.be/x91iciAYcw0
  • What’s your paradigm?
  • What is a habit? Knowledge (what to, why to) Desire (want to) Skills (how to) Habits
  • The Seven Habits Paradigm Interdependence Dependence Independence Public Victory Put First Things First Private Victory Be Proactive Begin with the end in mind Think Win / Win Synergize Seek first to Understand Then… You Me We Maturity
  • The Seven Habits Paradigm Interdependence Dependence Independence Public Victory Put First Things First Private Victory Be Proactive Begin with the end in mind Think Win / Win Synergize Seek first to Understand Then… You Me We Maturity
  • Proactive Model Self-Awareness Imagination Conscience Independent Will ResponseStimulus Freedom to Choose
  • Be Proactive I choose my attitude, emotions, and moods I can forgive, forget, and let go of past injustices I’m aware that I’m responsible I’m the creative force of my life
  • Habit 1 Effective People Ineffective people Be proactive Be reactive Take responsibility for their own lives Determine the agendas they will follow Choose their response to what happens around them. Don’t take responsibility for their own lives. Feel victimized, a product of circumstances, their past, and other people. Do not see the creative force of their lives.
  • Change your environment by focusing on your circle of influence Circle of Concern Circle of Influence
  • The Seven Habits Paradigm Interdependence Dependence Independence Public Victory Put First Things First Private Victory Be Proactive Begin with the end in mind Think Win / Win Synergize Seek first to Understand Then… You Me We Maturity
  • Habit 2 Effective people Ineffective people Begin with the end in mind Begin with no end in mind Use personal vision, correct principles, and deep sense of personal meaning to accomplish tasks in a positive and effective way Live life based on self-chosen values guided by personal mission statement Lack personal vision and have not developed a deep sense of personal meaning and purpose. Have not paid the price to develop a mission statement and live life based on society’s values.
  • Center Security Guidance Power Wisdom
  • Principles Money Work Possessions Pleasure Friend Enemy Church Self Spouse Family
  • Area of Activity Character Contributions Achievements Family Friends Work Church/ Community Service
  • The Seven Habits Paradigm Interdependence Dependence Independence Public Victory Put First Things First Private Victory Be Proactive Begin with the end in mind Think Win / Win Synergize Seek first to Understand Then… You Me We Maturity
  • Time Management Matrix Urgent Not Urgent Important I • Crisis • Pressing problems • Deadline-driven projects, meetings, preparations II • Preparation • Prevention • Values clarification • Planning • Relationship building • True re-creation • Empowerment Not Important III • Interruptions, some phone calls • Some mail, some reports • Some meetings • Many proximate, pressing matters • Many popular activities IV • Trivial busywork • Time wasters • Escape activities • Irrelevant mail • Excessive unproductive activities
  • Results Urgent Not Urgent Important I • Stress • Burnout • Crisis Management • Always putting out fires II • Vision, perspective • Balance • Discipline • Control • Few crises Not Important III • Short term focus • Crisis management • Sees goals and plans as worthless • Feel victimized, out of control • Shallow or broken relationships IV • Total irresponsibility • Fired from jobs • Dependent on others for basics
  • Long-term Organizing Mission Statement Roles Goals Roles Goals Plans Schedule / Delegate Weekly Organizing
  • Habit 3 Effective people ineffective people Put first things first Put second things first Exercise disciple Plan and execute according to priorities Walk the talk Spend significant time in Quadrant II Crisis managers Unable to stay focused on high-leverage tasks Preoccupation with circumstances Caught up in the “thick of thin things” Drive by the urgent
  • The Seven Habits Paradigm Interdependence Dependence Independence Public Victory Put First Things First Private Victory Be Proactive Begin with the end in mind Think Win / Win Synergize Seek first to Understand Then… You Me We Maturity
  • The Seven Habits Paradigm Interdependence Dependence Independence Public Victory Put First Things First Private Victory Be Proactive Begin with the end in mind Think Win / Win Synergize Seek first to Understand Then… You Me We Maturity
  • Lose/Win Win/Win Lose/Lose Win/Lose Courage Consideration Low High High Low
  • Dimensions of Win / Win 1 Win / Win Character 4 Supportive Systems and 5 Processes 2 Win / Win Relationships 3 Win / Win Agreements
  • Win-Win Agreements • Clear description of desired results – Picture if possible • Teach people the guidelines – Constraints / Restraints - Must do’s / can’t do’s – No methods, guidelines • Identify resources • Identify accountability • Identify consequences
  • Habit 4 Effective people ineffective people Think win-win Think win-lose or lose-win Have an abundance of mentality and spirit of cooperation Achieve effective communication and high trust levels Rewarding relationships Greater power to influence Have a scarcity mentality See live as a zero-sum game Have ineffective communication skills Low trust levels Defensive mentality Adversarial feelings
  • The Seven Habits Paradigm Interdependence Dependence Independence Public Victory Put First Things First Private Victory Be Proactive Begin with the end in mind Think Win / Win Synergize Seek first to Understand Then… You Me We Maturity
  • Habit 5 Effective people ineffective people Seek first to understand, then to be understood Seek first to be understood Perceptive observation Empathic listening Non-judgmental Intent on learning the needs, interests, and concerns of others Able to courageously state their own needs and wants Point of view solely based on their auto- biography and motives Not attempting to understand others first Blindly prescribe without first diagnosing the problem – “ready, shoot, aim”
  • The Seven Habits Paradigm Interdependence Dependence Independence Public Victory Put First Things First Private Victory Be Proactive Begin with the end in mind Think Win / Win Synergize Seek first to Understand Then… You Me We Maturity
  • Levels of Communication Cooperation Trust Low High High Low Defensive (win/lose or lose/win) Respectful (compromise) Synergistic (win/win)
  • Habit 6 Effective people ineffective people Synergize Compromise, fight, or flight Know the whole is greater than the sum of the parts Value and benefit from differences Creative cooperation and teamwork Believe the whole is less than the sum of the parts Try to “clone” other people Differences looks at as threats
  • Renewal
  • The Seven Habits Paradigm Interdependence Dependence Independence Public Victory Put First Things First Private Victory Be Proactive Begin with the end in mind Think Win / Win Synergize Seek first to Understand Then… You Me We Maturity
  • Four Dimension of Renewal Physical Exercise, Nutrition, Stress Management Social / Emotional Service, Empathy, Synergy, Intrinsic Security Spiritual Value Clarification & Commitment, Study & Meditation Mental Reading, Visualizing, Planning, Writing
  • The Upward Spiral
  • Habit 7 Effective people ineffective people Sharpen the saw Wear out the saw Involved in self-renewal of physical, mental, spiritual and social-emotional Fall back, lose their interest, get disordered. Lack self-improvement Lose the cutting edge they once had
  • Seven Principles • Center on timeless and universal principles of – Personal – Interpersonal – Managerial – Organizational effectiveness
  • Principles • Continuous learning, or self-reeducation • Service, or giving oneself to others, or helping to facilitate other people’s work • Staying positive and optimistic, radiating positive energy avoiding emotional cancers – Criticizing, complaining, comparing and competing • Affirmation of others • Balance – identify various roles and spend appropriate time on them • Balance of spontaneity and serendipity • Consistent self-renewal and self-improvement in the 4 dimensions of life – Physical, mental, spiritual and social-emotional
  • Pyramid of Influence Teaching Relationship Example
  • Judgment Character • Integrity • Maturity • Abundance Mentally • Interdependency Competence • Technical Skills • Qualifications • Knowledge • Experience Judgment
  • Public Life Private Life Secret Life 4 Unique Human Endowments •Self-awareness •Conscience •Imagination •Willpower
  • Four Unique Human Endowments • Self-awareness • Conscience • Imagination • Willpower
  • Self-Awareness • We begin to become self-aware and explore the programs we are living out • We come to realize that we stand apart from our programming and can even examine it • We realize that between stimulus and response, we have the freedom to choose • Self-awareness leads to the ability to look at other unique endowments in our secret life.
  • Conscience • Our conscience is our internal sense of right and wrong • It is the “balance wheel” of all principles that govern behavior • Our conscience give us a sense of the degree to which our thoughts and actions are in harmony with our principles
  • Power of Imagination • We can visit the power of the mind to create or to imagine that which does not exist • In that imagination lies our faith and our hope • We look at what is possible, what we can envision
  • Willpower or Independent Will • Willpower refers to our determination, our resoluteness • Our ability to act based solely on our self- awareness. • We ask ourselves, – “am I really willing to go the distance on my mission statement?” – “am I willing to walk my talk?” – “am I willing to put first things first in spite of external pressures?” – “am I going to live a life of integrity?”
  • Good Mission Statements • Developing a mission statement is foundational to habit 2 • Begin with the end in mind • It sets general guidelines for our life based on our values and our roles and goals • There are four basic characteristics of a good mission statement
  • Timeless and changeless • Because goals are not timeless they should not be included • Should be based on unchanging core principles that operate regardless of present realities or situations • This changeless core will enable us to live with changes inside other people and the environment • As our consciousness grows and we mature, we strengthen, deepen, and improve our mission statement • We should always initially write our mission statement as if it will never change
  • Deal with both ends and means • Ends – what we are about • Means – how we go about achieving those ends • Principles – what we implement to achieve those ends • Ends and means are inseparable • Ends preexist in the means • “you will never achieve a worth end through unworthy means.”
  • Deal with all 4 basic needs • To live – our physical and economic needs • To love and to be loved – cultural and social ends • To learn – to grow, develop, be recognized and be useful • To leave a legacy – spiritual needs for meaning, for feeling that life matters, that we add value and make a difference
  • Significant roles in our life • Parent, teacher, manager, neighbor • Internalizing mission statements helps us to get a clear understand of what is truly important • “things which matter most must never be at the mercy of things which matter least.” Goethe • Every time we say yes to something that is of little importance, we are saying no to something that is more important. • We must learn how to say no at appropriate times.
  • Six Levels of Initiative 6. Use own judgment, not necessary to report 5. Use own judgment, report routinely 4. Use own judgment, report immediately 3. Bring recommendations 2. Ask for instructions 1. Wait for instructions
  • Personal Immune System Time wasters Interruptions Pressing problems Crises Duplicity Unkindness Violated expectations Outside stress and pressure Spend time in Quadrant II Follow correct principles Control own life Maintain high emotional bank account with self and others Maintain reserve capacity Be resilient Empower and serve others Communicate empathically Synergize with others using a win-win approach
  • Emotional Bank Account Emotional Bank Account Clarify Expectations Keep Promises Treat others Kindly Apologize Understand Others Loyalty to the Absent
  • Organization 1. Connect to your mission 2. Review your roles 3. Select a goal/goals for each role 4. Organize on a weekly basis 5. Use integrity in the moment of choice 6. Evaluate
  • Developing a Quadrant II day at the office
  • Week Of Sun Mon Tue Wed Thu Fri Sat Priorities Today’s Priorities Appointments/Commitments 0700 0730 0800 0830 0900 0930 1000 1030 1100 1130 1200 1230 1300 1330 1400 1430 1500 1530 1600 1630 1700 Weekly Schedule Roles Goals IDP Spouse/ Parent Financial Business Processes Learn / Growth Sharpen the saw Physical Mental Spiritual Emotional Financial - Plan - Lead - Implement - Organize - Control - Maintain Customer Society
  • Paradigm Shifts Habit A break from traditional wisdom Toward 7 habits principles 1 We are a product of our environment We are a product of our choices to our environment and upbringing. 2 Society is the source of our values Values are self-chosen and provide foundation for decision making. Values flow out of principles 3 Reactive to the tyranny of the urgent. Acted upon by the environment Actions flow from that which is important 4 Win-lose. One sided benefit Win-win. Mutual benefit 5 Fight, flight or compromise when faced with conflict Communication solves problems. 6 Differences are threats. Independence is the highest value. Unity means sameness Differences are valued and are opportunities for synergy. 7 Entropy. Burnout on one track – typically work. Continuous self-renewal and self- improvement