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iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
iVolunteer: Sustainable Youth Volunteering
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iVolunteer: Sustainable Youth Volunteering

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This is my final presentation for a project for Capability Scotland. We were trying to make their youth volunteering force more sustainable.

This is my final presentation for a project for Capability Scotland. We were trying to make their youth volunteering force more sustainable.

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  • A positive and tangible way to contributeWork experience and skill developmentTo build a new community and strengthen existing network
  • Fieldwork bubble/mind/spider map
  • One way that I can share our observations with you is through this somewhat contrived but widely used design method called personasPersonas are a distillation or an archetype of what we encountered in our research made easily digestableWay to make vivid the
  • 4th yearUndergraduate finance studentHighly focusedGoal orientedStudying for financial certification
  • HeatherJames’ girlfriendDuke of EdinburghCS shop volunteer
  • Establish himselfRecession anxietyGet a jobLots of loans
  • I’ve got social interactionIlya’s got time commitmentNeha has resonance with mission
  • Friend, 4th year placement, CS service centerVolunteer vacancy, CS communication team
  • I’ve got social interactionIlya’s got time commitmentNeha has resonance with mission
  • I’ve got social interactionIlya’s got time commitmentNeha has resonance with mission
  • I’ve got social interactionIlya’s got time commitmentNeha has resonance with mission
  • I’ve got social interactionIlya’s got time commitmentNeha has resonance with mission
  • I’ve got social interactionIlya’s got time commitmentNeha has resonance with mission
  • Transcript

    • 1. iVolunteer: Sustainable Youth Volunteering
      IlyaPerchikovsy, Leanne Butler, RachelShadoan, and NehaThakurdesai
    • 2. Why Capability Needs Young Volunteers
      • Potential to last a lifetime
      • 3. Grow and evolve
      • 4. Can play many roles in Capability
      • 5. Fresh perspectives
      • 6. Knowledge of new technologies
      • 7. Willingness to try new things
      • 8. Free advertising
      • 9. Large social networks
      • 10. Global connections
    • Young Volunteers Need Capability So They Can:
      Contribute
      “Good to give some back”
      Anthony, 18, Seeking Volunteering
      “Altruistic reasons are a big draw”
      Jacob, Volunteer Manager
      “What makes it really rewarding is that you see the people you're helping grow”
      Elizabeth, Former Volunteer
    • 11. Young Volunteers Need Capability So They Can:
      Gain experience
      “I would volunteer doing something that might eventually become my job”
      Justin, 21, Non-volunteer
      “develop skills to your later benefit “
      Mark, 22, Former Volunteer
      “Volunteering gave me a new experience”
      Mark, 22, Former Volunteer
    • 12. Young Volunteers Need Capability So They Can:
      Build community
      “A lot of my friends did it (volunteered) after I started."
      Elizabeth, Former Volunteer
      “I like the people. I have made a lot of friends.”
      Alistair, Capability Volunteer
      “I like bringing everyone's ideas together”
      Julia, Capability Volunteer
    • 13. Young volunteers are attracted to or repelled from CS by specific considerations
      Time Commitment
      Resonance
      Career Benefit
      Social Interaction
    • 14. Fieldwork
      Non-volunteers
      Volunteer Managers
      Looking
      Former Volunteers
      Active Volunteers
      5
      Not Looking
      3
      28
      Capability Service Users
      Looking
      2
      Advocating volunteering
      Former
      2
      Current
      2
      3
      4
      49 Total Interactions
    • 15. Personas
      Vividly demonstrates key observations
      Created from rich interaction
      Fictional characters
    • 16. How Young Volunteers Consider Capability Scotland
    • 17. 4th year
      Meet James Garrigan
      undergraduate
      finance student
      James is a 3rd year undergraduate finance student
      highlyfocused
      goal oriented
      studying for
      financial certification
    • 18. Heather
      James’ girlfriend
      Duke of Edinburgh
      Capabilityshop volunteer
    • 19. establish himself
      recessionanxiety
      get a job
      lots ofloans
    • 20. Heather invites James to volunteer in the shop with her
      considers her offer, but declines
      no spare time
      doesn't match
      career goals
    • 21. Heather volunteers
      Career Benefits
      Time Commitment
      Resonance
      Social Interaction
      Shop volunteering
      does not further finance career
      Not enough spare time
      James’ Considerations
    • 22. Meet
      Sophie
      Campbell
      first year
      undergraduate student
      visual communication
    • 23. “I love myfriends,
      I always have something to do”
      Sophie enjoys meeting new people and having unique experiences
    • 24. Sophie wants to
      build CV
      aquireexperience
      develop skill set
      Explore potential careers
    • 25. friend, 4th year placement Capability service center
      One of Sophie’s friends
      volunteering will take time away from friends
      volunteer vacancy
      Capabilitycommunication team
      Opportunity to
      build CV
      andgain experience.
    • 26. Sophie’s Considerations
      Learn new skills
      Explore communication careers
      Friend volunteers
      Builds CV
      Career Benefits
      Time Commitment
      Resonance
      Social Interaction
      Takes time away from socializing
      Doesn’t know much about Capability
    • 27. Meet
      Liam Wallace
      6th year high school student
      class president last year
      likes tutoring his peers 
    • 28. School free time 
      Wants to do something
      worthwhile
      high schoolarranges volunteering
      at Capability
    • 29. "I like helping people reach their goals.”
      Wants to
      teach computers
      at Capability
    • 30. Liam’s Considerations
      Likes to see people reach their goals
      School volunteers with Capability
      Wants to invest time valuably
      Volunteer opportunity matches personal interest in computers
      Work in teams
      Career Benefits
      Time Commitment
      Resonance
      Social Interaction
    • 31. General Considerations
    • 32. offers something meaningful to do
      fits my schedule
      putting my free time to valuable use
      Career Benefits
      Time Commitment
      Resonance
      Social Interaction
      “I can’t be bothered,”
      Wesley, 23, Non-volunteer
      volunteering is not valuable
      “It’s a big commitment”
      Anthony, 18, Seeking volunteeering
      conflicts with other commitments
      “Young people are very busy,”
      Jacob, Volunteer Manager
      do not have enough time
    • 33. family or friend is disabled/
      service user
      relates to hobby/ personal interest
      potential volunteer is disabled/
      was service user
      engaging
      family or friend is staff or volunteer
      Career Benefits
      Time Commitment
      Resonance
      Social Interaction
      lack of awareness
      does not interest me
      “My main deterrents… the fact that my friends were not doing [volunteering]”
      Mark, 22, Former Volunteer
      peer negativity
    • 34. Grow professional network
      Being disabled myself, volunteering gives me experience in the world of work.
      Regina, Capability Volunteer
      Gain transferable skills
      Explore potential careers
      Gain work experience
      Career Benefits
      Time Commitment
      Resonance
      Social Interaction
      Professional detour
      I see career as more important. I’ve got bills to pay… it makes it impossible to volunteer.
      Justin, 21, Non-volunteer
      Perceived low professional value
      Not meet anyone beneficial
    • 35. builds confidence
      I wanted to meet new people
      Mark, 22, Former Volunteer
      volunteer with friends/make new ones
      Ideally you want it to be sociable, and meet new people
      Mark, 22, Former Volunteer
      Career Benefits
      Time Commitment
      Resonance
      Social Interaction
      takes away time from friends
      difficult / uncomfortable emotionally and otherwise
    • 36. Insights and Recommendations
    • 37. Develop an online calendar
      listing events and opportunities
      Make Facebook events for volunteer opportunities/events
      Make event schedules accessible
      Students need volunteering to
      be a flexible commitment
      that fits their busy schedules
      Create flexible opportunities
      Offer one-off volunteer opportunities
      Offer summer internships
      Target prospective volunteers with spare time
      Partner with educational institutions
      Gap-year students
      Sync opportunities with university/school schedules
      5th and 6th year
      high school students
      Advertise placement opportunities
      in universities and schools
    • 38. Turn passionate volunteers into ambassadors
      Positions that play to personal hobbies and interests
      Post videos online of testimonials from volunteers, service users, and staff
      Leverage attachment to Capability
      Develop opportunities that accommodate personal interests and enable new ones
      Opportunities matched to personal interest attract youth volunteers & create attachment
      Rotate responsibilities and activities to allow volunteers to try new things
      Look for candidate volunteers who
      are already looking for you-but don’t yet know it
      Find strong candidate volunteers whose interests relate
      to the kinds of opportunities at Capability
    • 39. Career benefit testimonials from former volunteers
      Vast range of opportunities available at Capability
      CS LinkedIn Profile
      Volunteer to career opportunities
      Showcase Career Impact
      Rebuild self-esteem diminished in trying to secure a job
      Explore potential future careers
      Young volunteers want volunteering to benefit their future careers
      Target credit crunch unemployed
      Target youth uncertain what they want to do
      Gain CV citable experience
      Create opportunities that develop skills
      Create confidence to work both independently and in teams
      Offer opportunities to assume leadership and responsibility
    • 40. Exploit Web 2.0 technologies
      Foster communication
      Working with old friends
      or making new ones
      motivates young volunteers
      Create easy way for volunteers to connect
      with each other, service users, and staff
      Make volunteering social
      Recognize volunteer achievements with parties
      Hold fun events for the friends
      and family of volunteers
      Host periodic Capability community social events
      Offer one-off events for special occasions
      such as birthdays or memorials

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