what’s it all about?
relationship building
interaction
community
informal
social networking
one aspect of social media
individuals in communities that share ideas, interests;
looking to meet people with same
most popular: Facebook & MySpace
Facebook
personal profiles + friends
status, wall, messaging
networks (companies, geographic regions, schools)
groups
applications
fan pages
YouTube
video sharing
doesn’t have to be professional quality
tools/equipment available
can embed in blogs, Facebook
flickr
photo sharing site
sets, collections, tags
public/private
friends
can embed in blogs, Facebook
Twitter
microblogging
140 characters, like TXT messaging or mini IM
status updates
networking
can be automated
See: @newpaltz & @nphawks
Twitter
Examples in sports:
Shaquille O’Neal: http://twitter.com/THE_REAL_SHAQ
Jason Richardson: http://twitter.com/jrich23
Lance Armstrong: http://twitter.com/lancearmstrong
Michael Phelps: http://twitter.com/Michael_Phelps
Detroit Red Wings: http://twitter.com/detroitredwings
ESPN’s Pardon the Interuption
Others
Ning
very much like Facebook
personal profiles + friends
groups
walls
forums
live chat
photos, videos
Ning: Example
concerns
loss of control
time commitment
information overload
“it’s a passing fad”
it’s “in addition to,” usually not “instead of”
best practices
Twittering team: Dartmouth College tennis
Fan community: cavfanatic.com
Athlete blog: benchwarmer frenzy
Team blog: Detroit Red Wings blog
what the research says
Lotame Innovative Data Report: Sports Enthusiasts in Social Media
what the research says
Lotame Innovative Data Report: Sports Enthusiasts in Social Media
what the research says
“ Social media is at the center of fan par2cipa2on
like we have never seen before. From fan blog
sites, to communi2es devoted to teams &
ac2vi2es, to social media groups devoted to
teams & athletes, to teams reaching out by
”
crea2ng social networks devoted to their most
faithful of fans.
Lotame Innovative Data Report: Sports Enthusiasts in Social Media
what you’re doing now
Coach blogs
gohawks.newpaltz.edu
Facebook Groups
athletics
wellness & recreation
Twitter (and you didn’t even know!)
what do you want to be doing
what are your goals?
increase fan support?
recruitment?
communicate w/ current student-athletes & their
families
others?
“ If you build it,
”
they will come.
Not with social media!
Start with a goal (or 2, or 3...).
what can you do?
go where your fans are
be passionate about your sport (not hard) + be
authentic
add social media to e-newsletters, business cards,
publications, programs, media guides, news releases,
e-mail signatures, blog, team sites
announce it at events
let’s build on
Coach blogs + student-athletes (~2 per team each
season)
Facebook Groups: recommit/re-energize, or abandon?
Twitter @nphawks: Add a human voice, create
accounts for coaches, student-athletes
Video: practices, live stream home events
Photos: team galleries
Let’s brainstorm
Three hour workshop, led by Rachel Reuben, Director more
Three hour workshop, led by Rachel Reuben, Director of Web Communication & Strategic Projects, to the athletics department at the State University of New York (SUNY) at New Paltz on February 25, 2009. less
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