Improving Ad Performance Online: The Impact of Advertising on Content Sites (Wave III)

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    Improving Ad Performance Online: The Impact of Advertising on Content Sites (Wave III) - Presentation Transcript

    1. Improving Ad Performance Online: The Impact of Advertising on Content Sites Wave III August 2009 www.online-publishers.org
    2. Research Objectives & Method • Objective: To understand the effectiveness of advertising placed in different environments including Content Sites, Ad Networks, Portals and the industry as represented by MarketNorms® data. – MarketNorms is the industry standard method for measuring online advertising’s effectiveness and branding impact – As of Q1 2009, MarketNorms’ global database holds 4,882 campaigns, based on over 7 million survey respondents • This is the third in a series of ad effectiveness studies leveraging MarketNorms. This report offers updates and new analyses, including – Online advertising’s impact on decision makers and influencers – Expanded industry ad effectiveness research, now covering Automotive and Retail – Effectiveness of the most popular ad sizes: Leaderboards (728x90), medium rectangles (300x250) and wide skyscrapers (160x600) 2
    3. Research Objectives & Method • Ad Effectiveness Metrics: Survey questions for the ad effectiveness metrics are typically worded like the following – Aided Brand Awareness – Have you heard of the following brands of product category? – Online Brand Awareness – Have you seen the following brands of product category advertised online in the past 30 days? – Message Association – Which of the following brands, if any, uses the following message in its advertising? “brand message here” – Brand Favorability – How would you describe your overall opinion about each of the following brands of product category? – Purchase Intent – Next time you are looking to purchase a product, how likely are you to consider each of the following brands? 3
    4. Site Categories in this Study • MarketNorms – The industry benchmark for online ad effectiveness, with results from 4,882 AdIndex® research studies based on 7 million+ respondents • Content Sites – OPA Members in the aggregate are a proxy for Content Sites. OPA Members are media organizations whose focus is creating professional content (see next slide for OPA Member roster) • Portals – Provide multiple functions such as search, e-mail, directories and third-party content. Examples include AOL, MSN and Yahoo • Ad Networks – Aggregators and sellers of non-premium ad inventory, typically across small to medium size third-party sites. Examples include Advertising.com, Broadband Enterprises, Glam Media, Gorilla Nation, Specific Media, Undertone Networks, ValueClick and Vibrant Media 4
    5. OPA Members 5
    6. Topline Findings
    7. Ads on Content Sites Have Greatest Impact • Ads on content sites raise Awareness, Message Association, Brand Favorability and Purchase Intent more than Portals and Networks • Ad Networks provide advertisers with the smallest change – including no change in Purchase Intent (i.e., 0.2 delta is statistically insignificant) Ad Effectiveness Deltas by Site Category Aided Brand Online Ad Message Brand Purchase Awareness Awareness Association Favorability Intent A OPA BCD 3.2 5.7 3.4 2.4 1.8 B MarketNorms 2.3 4.7 2.5 1.5 1.2 C Portals 2.5 4.7 2.1 1.3 1.1 D Ad Networks 1.2 3.8 2.0 0.6 0.2 Notes: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) A/B/C/D indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=1,540 campaigns; MN=2,255; Portals=1,224; Ad Networks=399 7
    8. Counter to Industry Trends, Ad Effectiveness on OPA Sites Increased Over Time • Portals’ experienced double digital declines across all metrics • Ad Networks’ 2008 Purchase Intent delta was so low that even when it doubled in 2009 it remains statistically insignificant, and 2009 Brand Favorability is less than half of the industry average (0.6 vs. 1.5) % Change in Ad Effectiveness Deltas, Q1 2009 vs. Q1 2008 Rolling 3 Years , Q1 2009 3-Year Deltas in Parentheses Aided Brand Online Ad Message Brand Purchase Awareness Awareness Association Favorability Intent OPA +10% (3.2) +24% (5.7) +55% (3.4) +9% (2.4) +13% (1.8) MarketNorm -4% (2.3) -4% (4.7) -4% (2.5) -6% (1.5) 0% (1.2) s Portals -14% (2.5) -13% (4.7) -16% (2.1) -19% (1.3) -21% (1.1) Ad Networks -45% (1.2) -10% (3.8) -17% (2.0) +200% (0.6) +100% (0.2) Notes: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 compared to last 3 years through Q1 2008 8
    9. Ad Effectiveness by Demographic
    10. Summary of Ad Effectiveness by Demographic • Brand Opinions and Purchase Intent of self-identified Decision Makers and Influencers more swayed by advertising run on OPA sites – Ads on Ad Networks had insignificant Aided Brand Awareness, Brand Favorability and Purchase Intent for this demo – Purchase Intent on Portals was insignificant • 18-34 year olds are more responsive to ads on OPA sites – Brand Favorability scores are 229% greater than Ad Networks and 77% higher than for ads on Portals – Purchase Intent metrics are 78% greater than ads on portals – Purchase Intent is negative on Ad Networks for 18-34 year olds • Compared to industry averages, affluent audiences exposed to ads on OPA sites more likely… – Become aware of the advertised brand – Remember the brand’s message – Form favorable opinions about the brand – Intend to make the purchase • Sponsorships on OPA sites connect with up-scale consumers – with effectiveness deltas more than triple that of sponsorships on portals 10
    11. Brand Favorability of Decision Makers Most Swayed by Ads on Content Sites • Ad Networks failed to move decision makers and influencers’ Brand Favorability and Purchase Intent • Portals did not significantly increase Purchase Intent in the aggregate * A B C D B B C D D A D * Respondents who identified themselves as making or influencing purchase decisions. Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) A/B/C/D indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=146; MN=315; Portals=149; Ad Networks=57 11
    12. OPA Sites Drove Greater Ad Effectiveness Among 18-34 Year Olds • 18-34 year olds exposed to ads on Ad Networks resulted in a negative impact on Purchase Intent -- their Purchase Intent was lower than those who did not see the same ads on Ad Networks • Advertising on Ad Networks failed to increase Brand Favorability A B C D B B B C C C B C B D D D C D D Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) A/B/C/D indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 12 OPA N=795; MN=1,843; Portals=668; Ad Networks=66
    13. Young Women are More Impacted by Advertising Run on Content Sites Compared to Industry Averages A B C B B B B C C C C C *Ad Networks excluded due to low number of campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=408; MN=1,282; Portals=392 13
    14. Ad Awareness, Message Association and Purchase Intent for Young Men More Impacted by Ads on OPA Sites Compared to Portals • There is no change in Purchase Intent for ads run on Portals A B C B B C C C *Ad Networks excluded due to low number of campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N= 277; MN=854; Portals=285 14
    15. Sponsorships Among All 18-34 Year Olds on OPA Sites are More Effective than on Portals Sponsorship Deltas, 18-34 Year Olds* Sponsorships are marketing efforts where the objective is to connect a brand with a separate and identifiable event, person, place, content area or promotion A B C B B C C B *Ad Networks excluded due to low number of sponsorship campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=135; MN=213; Portals=47 15
    16. Content Sites’ Advertising Raises Awareness and Message Association Among the Affluent A B C D B B B C C C B D D D C B Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 A/B/C/D indicate statistically significant difference between deltas at .90 CL OPA N=653; MN=1,458; Portals=451; Ad Networks=87 16
    17. The Affluent are More Responsive to Sponsorships on OPA Sites Sponsorship Deltas, $75K+* Sponsorships are marketing efforts where the objective is to connect a brand with a separate and identifiable event, person, place, content area or promotion BC A B C Average Delta *Ad Networks excluded due to low number of sponsorship campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=121; MN=191; Portals=33 17
    18. Ad Effectiveness by Industry
    19. Ad Effectiveness by Industry Varies Based on Environment • Auto, CPG, Entertainment, Financial Services, Retail, Telecom and Travel benefit by advertising with OPA Members – especially for the more difficult to move metrics like Brand Favorability and Purchase Intent • Not all industries benefit by advertising with Ad Networks and Portals – Purchase Intent on Ad Networks is insignificant for Financial Services – Purchase Intent on Ad Networks is insignificant for Technology – Purchase Intent on Portals is insignificant for Retail – Purchase Intent on Portals is insignificant for Travel 19
    20. On 4 of 5 Metrics, Auto Ads on OPA Sites Outperform the Online Industry A B C B B B C B C *Ad Networks excluded due to low number of auto campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=122; MN=194; Portals=109 20
    21. When Advertising on OPA Sites, CPG Brands’ Impact on Awareness, Favorability and Purchase Intent was Greater A B C D B B B B C C B C C D D C D D Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 A/B/C/D indicate statistically significant difference between deltas at .90 CL OPA N=543; MN=779; Portals=431; Ad Networks=127 21
    22. Entertainment Brands’ Advertising is Significantly More Effective on OPA Sites than Portals A B C B B B B B C C C C C *Ad Networks excluded due to low number of entertainment campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=52; MN=62; Portals=37 22
    23. Impact of Aided Brand Awareness and Favorability to Financial Services is Greater on OPA Sites • For ads seen on Ad Networks, the impact on Purchase Intent, Brand Favorability, Message Association and Aided Brand Awareness metrics was statistically insignificant A B C D B B C B C C D D D D D Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) A/B/C/D indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=194; MN=253; Portals=154; Ad Networks=55 23
    24. Ad Awareness and Message Association for Retail Brands is Greater on OPA Sites than Portals • Retailers advertising on Portals has insignificant Purchase Intent and Brand Favorability impact A B C B C C *Ad Networks excluded due to low number of retail campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=66; MN=115; Portals=71 24
    25. Tech Ads on OPA Sites Outperform Portals and Ad Networks for Aided Brand Awareness and Message Association • Tech ads run on Ad Networks have no impact on Purchase Intent A B C D B B C C D D C Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) A/B/C/D indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=161; MN=256; Portals=106; Ad Networks=65 25
    26. Telecom Ads on Content Sites Drive Greater Ad Awareness and Brand Favorability • Portals provide no change in Aided Brand Awareness A B C B B C C C *Ad Networks excluded due to low number of telecommunications campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 26 OPA N=62; MN=72; Portals=47
    27. Travel Ads are Most Effective When Run on OPA Sites • Travel ads in general (as reflected by MarketNorms) and on Portals do not impact Purchase Intent A B C B B B B C C C C *Ad Networks excluded due to low number of travel campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=87; MN=102; Portals=53 27
    28. Ad Effectiveness by Size & Format
    29. Ad Effectiveness by Ad Size and Format Varies Based on Environment • The most popular ad sizes – leaderboards, medium rectangles and wide skyscrapers – perform better on OPA sites than MarketNorms on most metrics – Ad Networks provide insignificant Purchase Intent deltas on these most popular ad units • Video ads on content sites – represented by OPA Members – have greatest impact – Video ads on OPA Members’ sites outperformed Portals across Awareness, Message Association, Brand Favorability and Purchase Intent metrics • Rich media ads more effectively engage these content site visitors – making such sites better platforms for alternatives to banners – Purchase Intent and Brand Favorability is insignificant on Ad Networks • Consumers are more involved with interactive ads on content sites – Purchase Intent is insignificant on Ad Networks 29
    30. Leaderboards, Medium Rectangles and Wide Skyscrapers are Most Popular Source: Nielsen Online AdRelevance (May 25-May 31, 2009), n=94,885, house ads excluded 30
    31. Leaderboards on OPA Sites Outperform MarketNorms on Upper Funnel Metrics • Leaderboards run on Ad Networks have no impact on Purchase Intent, Brand Favorability or Aided Brand Awareness A B C D B C B B D C C Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) A/B/C/D indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=450; MN=1,360; Portals=511; Ad Networks=152 31
    32. Medium Rectangles on OPA Sites Outperform Portals and Ad Networks on Three of Five Metrics • Online Ad Awareness, Message Association, Brand Favorability and Purchase Intent have significantly increased on OPA sites • Medium Rectangles on Ad Networks had no impact on Purchase Intent, Brand Favorability or Aided Brand Awareness A B C D B B C C B D D D C D Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) A/B/C/D indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=349; MN=1,430; Portals=629; Ad Networks=119 32
    33. Wide Skyscrapers on OPA Sites Outperform MarketNorms Awareness and Message Association • Wide skyscrapers on Ad Networks have no impact on Purchase Intent or Aided Brand Awareness A B C D B B D D B Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) A/B/C/D indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=198; MN=682; Portals=136; Ad Networks=60 33
    34. Video Ads Are Most Effective on OPA Sites A B C B B B B B C C C C C *Ad Networks excluded due to low number of video campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=59; MN=240; Portals=132 34
    35. Counter to Industry and Portal Trends, Content Site Video Ad Effectiveness has Increased on Most Metrics % Change in Video Ad Effectiveness Deltas, Q1 2009 vs. Q1 2008 Rolling 3 Years Aided Brand Online Ad Message Brand Purchase Awareness Awareness Association Favorability Intent OPA +27% +8% +20% +4% -3% MarketNorms -33% -29% -42% -19% -21% Portals -41% -25% -49% -33% -40% Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 compared to last 3 years through Q1 2008 35
    36. Rich Media Performs Best on OPA Sites • Rich media ads on Ad Networks have no impact on Purchase Intent or Brand Favorability A B C D B B B B B C C C C C D D D D D Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) A/B/C/D indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA N=1,120; MN=1,854; Portals=979; Ad Networks=333 36
    37. Interactive Ads Perform Better on OPA Sites than Portals • Interactive advertising on Ad Networks had no Purchase Intent impact A B C D B B B B C C B C D D D C D Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) A/B/C/D indicate statistically significant difference between deltas at .90 CL Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA=476; MN=825; Portals=418; Ad Networks=94 37
    38. Large Ads on OPA Sites Have Greater Impact on Brand Favorability and Purchase Intent A B C B B B B C B C C C *Ad Networks excluded due to low number of full and half page campaigns A/B/C indicate statistically significant difference between deltas at .90 CL Note: Ad effectiveness deltas in red are statistically insignificant (i.e., there is no change) Source: Dynamic Logic’s MarketNorms campaigns over last 3 years through Q1 2009 OPA=40; MN=99; Portals=21 38
    39. Executive Summary For ad effectiveness, environment matters – and Content Sites help advertisers ‘move the needle’ • OPA Member sites’ ad effectiveness consistently outperform other sites – including Portals and Ad Networks, even during an economic recession • OPA sites have largely improved their ad effectiveness over time, unlike Portals and Ad networks • These Content Sites generally do a better job of integrating advertising into professional video, as well as rich media and interactive ads • Ad Networks’ Purchase Intent delta is statistically insignificant – that is, brands get the same result if they do not advertise on ad networks as they do by advertising on networks 39
    40. For More Information Research Questions: Stuart Schneiderman Director of Research Online Publishers Association stuarts@online-publishers.org PR Inquiries: Aimee Yoon Dotted Line Communications aimee@dottedlinecomm.com 646.678.4980 40
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