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  • 1. SolarWinds OrionNetwork PerformanceMonitor Evaluation Guide ORION NETWORK PERFORMANCE MONITOR
  • 2. Copyright© 1995-2008 SolarWinds, Inc. all rights reserved worldwide. No part of this documentmay be reproduced by any means nor modified, decompiled, disassembled, published ordistributed, in whole or in part, or translated to any electronic medium or other means without thewritten consent of SolarWinds All right, title and interest in and to the software anddocumentation are and shall remain the exclusive property of SolarWinds and its licensors.SolarWinds Orion™, SolarWinds Cirrus™, and SolarWinds Toolset™ are trademarks ofSolarWinds and SolarWinds.net® and the SolarWinds logo are registered trademarks ofSolarWinds All other trademarks contained in this document and in the Software are the propertyof their respective owners.SOLARWINDS DISCLAIMS ALL WARRANTIES, CONDITIONS OR OTHER TERMS,EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, ON SOFTWARE ANDDOCUMENTATION FURNISHED HEREUNDER INCLUDING WITHOUT LIMITATION THEWARRANTIES OF DESIGN, MERCHANTABILITY OR FITNESS FOR A PARTICULARPURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL SOLARWINDS, ITSSUPPLIERS OR ITS LICENSORS BE LIABLE FOR ANY DAMAGES, WHETHER ARISING INTORT, CONTRACT OR ANY OTHER LEGAL THEORY EVEN IF SOLARWINDS HAS BEENADVISED OF THE POSSIBILITY OF SUCH DAMAGES.Microsoft®, Windows 2000 Server®, and Windows 2003 Server® are either registeredtrademarks or trademarks of Microsoft Corporation in the United States and/or other countries.Graph Layout Toolkit and Graph Editor Toolkit © 1992 - 2001 Tom Sawyer Software, Oakland,California. All Rights Reserved.Portions Copyright © ComponentOne, LLC 1991-2002. All Rights Reserved.Orion NPM Evaluation Guide, Version 9.5, 6.01.2009
  • 3. SolarWinds Orion Network Performance Monitor Evaluation GuideAbout SolarWindsSolarWinds, Inc develops and markets an array of network management, monitoring, anddiscovery tools to meet the diverse requirements of today’s network management and consultingprofessionals. SolarWinds products continue to set benchmarks for quality and performance andhave positioned the company as the leader in network management and discovery technology.The SolarWinds customer base includes over 45 percent of the Fortune 500 and customers fromover 90 countries. Our global business partner distributor network exceeds 100 distributors andresellers.Contacting SolarWindsYou can contact SolarWinds in a number of ways, including the following: Team Contact Information sales@solarwinds.com www.solarwinds.com Sales 1.866.530.8100 +353.21.5002900 Technical Support www.solarwinds.com/support User Forums www.thwack.comConventionsThe documentation uses consistent conventions to help you identify items throughout the printedand online library. Convention Specifying Bold Window items, including buttons and fields. Italics Book and CD titles, variable names, new terms File and directory names, commands and code examples, Fixed font text typed by you Straight brackets, as in Optional command parameters [value] Curly braces, as in Required command parameters {value} Logical OR, as in Exclusive command parameters where only one of the value1|value2 options can be specified About SolarWinds iii
  • 4. SolarWinds Orion Network Performance Monitor Evaluation GuideSolarWinds Orion Network Performance MonitorDocumentation LibraryThe following documents are included in the SolarWinds Orion documentation library: Document Purpose Provides detailed setup, configuration, and conceptual Administrator Guide information. Provides help for every window in the Orion user Page Help interface. Provides an introduction to Orion Network Evaluation Guide Performance Monitor features and instructions for installation and initial configuration. Provides installation, setup, and common scenarios Quick Start Guide for which Orion provides a simple, yet powerful, solution. Provides late-breaking information, known issues, and Release Notes updates. The latest Release Notes can be found at www.solarwinds.com.iv SolarWinds Orion Network Performance Monitor Documentation Library
  • 5. SolarWinds Orion Network Performance Monitor Evaluation GuideContentsAbout SolarWinds ........................................................................................... iii Contacting SolarWinds ................................................................................... iii Conventions .................................................................................................... iii SolarWinds Orion Network Performance Monitor Documentation Library ..... iv Chapter 1 Introduction to Orion Network Performance Monitor ................................ 1 Orion NPM Overview ....................................................................................... 1  Orion NPM Ease of Use .............................................................................. 1  Orion NPM Integration with SolarWinds Tools............................................ 1 Orion Design Goals ......................................................................................... 2  Orion NPM Features ................................................................................... 2  Orion NPM Modules .................................................................................... 3 Chapter 2 Installing Orion Network Performance Monitor.......................................... 5 Licensing Orion Network Performance Monitor ............................................... 5 Requirements .................................................................................................. 6 Server Sizing ................................................................................................... 8 Enabling Microsoft Internet Information Services (IIS) .................................... 8  Enabling IIS on Windows Server 2008 ....................................................... 8  Enabling IIS on Windows Server 2003 ..................................................... 11  Enabling IIS on Windows XP .................................................................... 13 Installing Orion NPM ...................................................................................... 16 Discovering Your Network ............................................................................. 23 Adding Discovered Devices to Orion NPM .................................................... 30 Chapter 3 Orion NPM Quick Tour ................................................................................ 33 Managing Network Growth ............................................................................ 33 Monitoring Networks by Location .................................................................. 38  Contents v
  • 6. SolarWinds Orion Network Performance Monitor Evaluation GuideImmediate Status Reporting.......................................................................... 40 Discovering Network and Device Failures .................................................... 44  Creating an Alert Using a Custom Property ............................................. 44  Configuring Alert Actions .......................................................................... 45  Testing Alerts ............................................................................................ 49 Visualizing Network Structure ....................................................................... 51  Creating a Map with Orion Network Atlas................................................. 51  Customizing Maps in Network Atlas ......................................................... 55  Nesting Maps ............................................................................................ 56 Integrating External Websites ....................................................................... 57 Investigating Orion NPM Further................................................................... 59 Chapter 4 Orion NPM Features .................................................................................... 61 Orion NPM Features Overview ..................................................................... 61 Monitoring Cisco EnergyWise Devices ......................................................... 63 Orion Network Atlas ...................................................................................... 64 Monitoring Wireless Networks....................................................................... 64 Intuitive Point-and-Click Interface ................................................................. 64 Universal Device Poller ................................................................................. 65 Report Writer ................................................................................................. 65 Advanced Alert Engine.................................................................................. 66 Custom Properties ........................................................................................ 66 Thwack.com Community Enabled................................................................. 67 SNMP Trap Viewer ....................................................................................... 67 Syslog Viewer................................................................................................ 67 Integrating SolarWinds Engineer’s Toolset ................................................... 68 VMware ESX Server Monitoring ................................................................... 68 vi Contents
  • 7. SolarWinds Orion Network Performance Monitor Evaluation GuideChapter 1Introduction to Orion Network PerformanceMonitorAs networks continue to become more complex—hosting applications, carryingmore data, and enabling mission-critical services—network managementbecomes more vital to organizations. Orion Network Performance Monitor (OrionNPM) provides network engineers with an easy-to-use application that givesvisibility into network performance. The excellent price-to-performance ratio ofOrion NPM is targeted for medium to large enterprise customers who expectsignificant value from their network management products.Orion NPM OverviewOrion NPM is a comprehensive fault and performance management platform thatallows users to view realtime and historical statistics and network availability fromany web browser. Orion NPM monitors, collects, and analyzes data from routers,switches, firewalls, and other SNMP-enabled devices to provide networkengineers with a comprehensive view of network health. Orion NPM modulesextend its management capabilities to cover NetFlow traffic data, servers andapplication performance, Voice over IP, and wireless devices.Orion NPM Ease of UseUnlike traditional network management framework solutions that can be difficultto deploy, cumbersome to use, and expensive to maintain, Orion NPM has beenengineered to ensure ease-of-use and functional depth at a reasonable price.Orion NPM uses several different methods to collect data about the health andperformance of your network, including ICMP, SNMP, and Syslog. You are notrequired to install any proprietary agents or appliances on your network. As OrionNPM learns about the network, it stores this data within an open SQL databaseand provides a user-friendly web interface for accessing the data.Orion NPM Integration with SolarWinds ToolsSolarWinds products, including Orion NPM, Orion Application PerformanceMonitor (Orion APM), Orion Network Configuration Manager (Orion NCM), andEngineer’s Toolset are designed to work together to provide network engineerswith a comprehensive solution that can be customized based on the specificneeds of your organization. Orion Enterprise Operations Console (Orion EOC) isa command center tool that aggregates data from multiple Orion NPMdeployments. Introduction to Orion Network Performance Monitor 1
  • 8. SolarWinds Orion Network Performance Monitor Evaluation GuideOrion NPM and Engineer’s ToolsetThe integration of Engineer’s Toolset with Orion NPM provides you with theability to launch, directly from the Orion NPM console, any one of several Toolsetapplications from among the dozens of individual Toolset tools. By launchingToolset directly from Orion NPM, you can take advantage of comprehensivetroubleshooting capabilities to diagnose, analyze, and resolve network issues.Having products that are able to both monitor the status and health of yournetwork, as well as immediately troubleshoot issues as they arise from a singleconsole, streamlines your efficiency as a network engineer.Orion NPM and Orion Application Performance Monitor (Orion APM)Orion APM extends the powerful monitoring capabilities of Orion NPM to includeapplications and servers, giving you visibility into the performance of applicationsand the underlying operating systems and servers on which they run.Orion NPM and Orion Network Configuration Manager (Orion NCM)You can take advantage of the integration between Orion NPM and Orion NCMto gain realtime insight into changes occurring to devices in all areas of yournetwork. Orion NCM works in conjunction with either the Orion NPM SyslogServer or the Orion NPM Trap Receiver to log configuration change events andalert the user, providing realtime configuration change detection across multiplevendor network infrastructures.Orion NPM and the Orion Enterprise Operations Console (Orion EOC)Orion EOC provides a consolidated command center for all of your Orion NPMinstallations, offering unified visibility into remote Orion deployments. WithOrion EOC you can know, at a glance, exactly what is happening on each of yourgeographically distributed networks.Orion Design GoalsSolarWinds focuses on simplifying network management by creating productsdesigned by network engineers, for network engineers. Orion NPM wasdeveloped to meet customer demands for scalability and ease-of-use, needs thatwere not addressed by alternative network fault and performance managementproducts.Orion NPM FeaturesThe Orion NPM solution is characterized by the following distinguishing features:Intuitive Point-and-Click Interface Detailed graphs, tables, and lists are displayed in a fully customizable web-based interface that allows users to remotely view network fault, availability, and performance information.2 Introduction to Orion Network Performance Monitor
  • 9. SolarWinds Orion Network Performance Monitor Evaluation GuideDo-It-Yourself Deployment Deploying Orion NPM is simple. Install and configure Orion NPM, discover your network automatically, and then begin monitoring your network for fault and performance issues in less than an hour. No consultants are required.Advanced Alert Engine Quickly configure alerting for correlated events, sustained conditions, and escalations without waking up at 3 AM to review unnecessary notifications.Scalability Engines Scale Orion NPM to accommodate network growth with a hot standby engine, multiple polling engines, and additional web servers.Universal Device Poller Quickly and easily add any SNMP-enabled device to the monitoring database and collect detailed information, such as interface details stored in device MIB tables. You can also convert and combine polled data using the MIB Transformation Wizard to customize how your data is presented.Community-Enabled Orion NPM incorporates Thwack.com, the SolarWinds online community of over 15,000 network engineers, giving users access to the knowledge of thousands of other network engineers. Users can also share Orion NPM resources, such as Universal Device Pollers and application templates.Orion NPM ModulesModules extend Orion NPMits management capabilities to cover network traffic,VoIP networks, and wireless devices, as follows:Orion NetFlow Traffic Analyzer Converts standard NetFlow traffic data into easy-to-interpret charts and tables revealing exactly how the corporate network is used, who is using the network, and how much network bandwidth they are consuming.Orion VoIP Monitor Proactively analyzes VoIP quality across WAN links and monitors the underlying systems and protocols VoIP environments rely upon, integrating completely with Orion NPM and scaling seamlessly with large deployments.Orion Wireless Network Monitor Extends the monitoring capabilities of Orion NPM to wireless access point routers and associated wireless clients and sessions. Introduction to Orion Network Performance Monitor 3
  • 10. SolarWinds Orion Network Performance Monitor Evaluation Guide4 Introduction to Orion Network Performance Monitor
  • 11. SolarWinds Orion Network Performance Monitor Evaluation GuideChapter 2Installing Orion Network Performance MonitorOrion Network Performance Monitor (Orion NPM) provides a simple, wizard-driven installation. For an enterprise-class product, requirements are nominal.Licensing Orion Network Performance MonitorOrion NPM can collect data and detailed information from any of your version 3or earlier SNMP-enabled devices, including routers, switches, firewalls, andservers. Orion NPM is licensed by the largest number of the three followingobject types:Interfaces Interfaces include switch ports, physical interfaces, virtual interfaces, sub- interfaces, VLANs, and any other single point of network traffic.Nodes Nodes include entire devices, for example, routers, switches, virtual and physical servers, access points, and modems.Volumes Volumes are equivalent to the logical drives that you monitor.The following list provides the different types of Orion licenses that are available:• Up to 100 objects (SL100)• Up to 250 objects (SL250)• Up to 500 objects (SL500)• Up to 2000 objects (SL2000)• Unlimited objects (SLX)Database size increases with the addition of managed objects. Depending on thenumber of objects and the amount of traffic flowing through the objects that areon your network, the successful management of more than 8,000 objects canrequire the addition of more polling engines. For more information about addingpolling engines, see “Error! Reference source not found.” on page Error!Bookmark not defined.. Installing Orion Network Performance Monitor 5
  • 12. SolarWinds Orion Network Performance Monitor Evaluation GuideRequirementsRequirements for Orion NPM vary based upon the number of elementsmanaged, the polling frequency, and the number of simultaneous users, amongother factors. The following tables provide general guidelines for the softwareand hardware required for a minimum configuration. Software Requirements Windows 2008 Server (32-bit or 64-bit, running in 32-bit mode) Windows 2003 Server (32-bit or 64-bit, running in 32-bit mode) R2 IIS must be installed. SolarWinds recommends that Orion NPM Operating administrators have local administrator privileges to ensure full System functionality of local Orion NPM tools. Accounts limited to use of the web console do not require administrator privileges. Note: SolarWinds does not support installation of Orion NPM on Windows Vista in production environments. Microsoft IIS version 6.0 and later. DNS specifications require that hostnames be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are Web Server not allowed. For more information, see RFC 952. Note: SolarWinds neither recommends nor supports the installation of Orion NPM on the same server or using the same database server as a Research in Motion (RIM) Blackberry server. .NET Framework Version 3.5 or later SNMP Trap Windows operating system management and monitoring tools Services component The following database servers are supported as the Orion datastore: • SQL Server 2005 SP1 Express, Standard, or Enterprise • SQL Server 2008 Express, Standard, or Enterprise Your server must support either mixed-mode or SQL authentication. Use the following database select statement to check your SQL Server version, service pack or release level, and edition: select SERVERPROPERTY (productversion), SERVERPROPERTY (productlevel), SERVERPROPERTY (edition) SQL Server The following x86 components must also be installed (if the components are not found on the target computer, the setup program downloads and installs the components): • SQL Server System Common Language Runtime (CLR) Types • Microsoft SQL Server Native Client • Microsoft SQL Server Management Objects Notes: • For improved performance, Orion NPM uses secure SQL CLR stored procedures for selected, non-business data operations. • If you are using SQL Server 2005 SP1 Express Edition on a Windows XP operating system, enable the following protocols: Shared memory, TCP/IP, and Named Pipes. Version 3.5 or later ESX Server Note: Required only if Orion NPM monitors VMware ESX Servers. Web Console Microsoft Internet Explorer version 6 or later with Active scripting Browser Firefox 3.0 or later6 Installing Orion Network Performance Monitor
  • 13. SolarWinds Orion Network Performance Monitor Evaluation Guide Hardware SL100, SL250, or SL500 SL2000 SLX CPU Speed 2.0 GHz 2.4 GHz 3.0 GHz 2 GB 5 GB 20 GB Note: The Orion installer does need approximately 1GB of space on the drive where temporary Windows system or user variables Hard Drive Space are stored. In keeping with Windows standards, some common files may need to be installed on the same drive as your server operating system. For more information, see “Error! Reference source not found.” on page Error! Bookmark not defined.. 2 GB 3 GB 3 GB Memory Note: Due to intense I/O requirements, RAID 1+0 is strongly recommended for the hard drive hosting the SQL Server database. RAID 5 is not recommended for the SQL Server hard drive. Application Ports TCP port 17777 must be opened for Orion module trafficFor SLX-level (unlimited objects) installations, SolarWinds recommends thatOrion NPM and SQL Server are installed on separate servers, as follows: Server Recommended Configuration Orion NPM SLX Dual processor, dual core, 3GB RAM and 20 GB free disk space SQL Server RAID 1+0 array with 4GB RAMOrion NPM installations on VMware Virtual Machines and Microsoft VirtualServers are fully supported if the following minimum configuration requirementsare met for each virtual machine.Note: SolarWinds strongly recommends that you maintain your SQL Serverdatabase on a separate physical server. Virtual Machine Orion NPM Requirements by License Level Configuration SL100, SL250, or SL500 SL2000 SLX CPU Speed 2.0 GHz 2.4 GHz 3.0 GHz 2GB 5GB 20GB Allocated Note: Due to intense I/O requirements, SQL Server should be Hard Drive Space hosted on a separate physical server configured as RAID 1+0. RAID 5 is not recommended for the SQL Server hard drive. Memory 2GB 3 GB 3 GB Each installation of Orion NPM should have its own, dedicated network interface card. Note: Since Orion NPM uses SNMP to monitor your network, if you Network Interface are unable to dedicate a network interface card to your Orion NPM installation, you may experience gaps in monitoring data due to the low priority generally assigned to SNMP traffic. Installing Orion Network Performance Monitor 7
  • 14. SolarWinds Orion Network Performance Monitor Evaluation GuideServer SizingOrion NPM can monitor networks of any size, from small corporate LANs to largeenterprise and service provider networks. Most Orion systems perform well on3.0 GHz systems with 3 GB of RAM, using default polling engine settings.However, when monitoring larger networks, you should give additionalconsideration to the hardware used and the system configuration. For moreinformation about configuring Orion NPM for monitoring larger networks, see theSolarWinds Orion Network Performance Monitor Administrator Guide.Enabling Microsoft Internet Information Services (IIS)In order to host the Orion Web Console, Microsoft Internet Information Services(IIS) version 6 must be installed and enabled on the server hosting Orion NPM.The following procedures enable IIS as required for both Windows XP, WindowsVista, Windows Server 2003, and Windows Server 2008.Enabling IIS on Windows Server 2008The following procedure enables IIS on Windows Server 2008.To enable IIS on Windows Server 2008:1. Click Start > All Programs > Administrative Tools > Server Manager.2. Click Roles.3. Click Add Roles.4. Click Next to start the Add Roles Wizard.8 Installing Orion Network Performance Monitor
  • 15. SolarWinds Orion Network Performance Monitor Evaluation Guide5. Check Web Server (IIS).6. If you are prompted to add features required for Web Server (IIS), click Add Required Features.7. Click Next on the Select Server Roles window, and then click Next on the Web Server (IIS) window. Installing Orion Network Performance Monitor 9
  • 16. SolarWinds Orion Network Performance Monitor Evaluation Guide8. Check Application Development > ASP.NET.9. Click Add Required Role Services.10. Check Security > Windows Authentication.10 Installing Orion Network Performance Monitor
  • 17. SolarWinds Orion Network Performance Monitor Evaluation Guide11. Check Management Tools > IIS 6 Management Compatibility.12. Click Next on the Select Role Services window.13. Click Install on the Confirm Installation Selections window.14. Click Close on the Installation Results window.Enabling IIS on Windows Server 2003The following procedure enables IIS on Windows Server 2003.To enable IIS on Windows Server 2003:1. Click Start > Control Panel > Add or Remove Programs.2. Click Add/Remove Windows Components.3. Confirm that Application Server is checked, and then click Details. Installing Orion Network Performance Monitor 11
  • 18. SolarWinds Orion Network Performance Monitor Evaluation Guide4. Confirm that Internet Information Services (IIS) is checked, and then click Details.5. Confirm that World Wide Web Service is checked, and then click Details.6. Confirm that World Wide Web Service is checked, and then click OK.7. Click OK on the Internet Information Services (IIS) window, and then click OK on the Application Server window.12 Installing Orion Network Performance Monitor
  • 19. SolarWinds Orion Network Performance Monitor Evaluation Guide8. Confirm Management and Monitoring Tools is checked and click Details.9. Confirm that both Simple Network Management Protocol and WMI SNMP Provider are checked, and then click OK.10. Click Next on the Windows Components window, and then click Finish after completing the Windows Components Wizard. Note: You may be prompted to install additional components, to provide your Windows Operating System media, or to restart your computer.Enabling IIS on Windows XPThe following procedure enables IIS on Windows XP.To enable IIS on Windows XP:1. Click Start > Control Panel > Add or Remove Programs.2. Click Add/Remove Windows Components. Installing Orion Network Performance Monitor 13
  • 20. SolarWinds Orion Network Performance Monitor Evaluation Guide3. Check Internet Information Services (IIS), and then click Details.4. Confirm that World Wide Web Service is checked, and then click Details.5. Confirm that World Wide Web Service is checked, and then click OK.6. Click OK.14 Installing Orion Network Performance Monitor
  • 21. SolarWinds Orion Network Performance Monitor Evaluation Guide7. Confirm Management and Monitoring Tools is checked and click Details.8. Confirm that Simple Network Management Protocol is checked.9. Confirm that WMI SNMP Provider is checked.10. Click OK.11. Click Next on the Windows Components window. Installing Orion Network Performance Monitor 15
  • 22. SolarWinds Orion Network Performance Monitor Evaluation Guide12. Click Finish after completing the Windows Components Wizard. Note: The Windows Component Wizard may require you to provide your Windows Operating System media or restart your computer.13. Click Start > Control Panel > Administrative Tools > Internet Information Services.14. Expand (local computer) > Web Sites.15. Right-click Default Web Site, and then click Stop. Repeat for any other web sites started on the Orion NPM host server.Installing Orion NPMThe following procedure guides you through installing Orion NPM. Ensure thatthe computer on which you install Orion NPM meets or exceeds the statedrequirements. For example, ensure that your computer is running MicrosoftInternet information Services (IIS), SNMP trap services, and Microsoft .NetFramework version 3.5 or later. For more information about hardware andsoftware requirements, see “Requirements” on page 6.Warning: Do not install an evaluation version of Orion NPM either on a server onwhich you have already installed a production version of Orion NPM or on adomain controller.Note: For evaluation only, Orion NPM may be installed on Windows XP or Vista.SolarWinds does not, however, support or recommend the installation of OrionNPM on either Windows XP or Vista in production environments. When installingOrion NPM on Windows XP, you must confirm that Shared Memory, NamedPipes, and TCP/IP are enabled on remote databases.16 Installing Orion Network Performance Monitor
  • 23. SolarWinds Orion Network Performance Monitor Evaluation GuideTo install Orion NPM:1. Using an account with local administrative privileges, log on to the server on which you want to install Orion NPM. Note: To avoid permissions issues, this account should not be a domain account, and it should not be subject to any local or group policy restrictions.2. If you downloaded the product from the SolarWinds website, navigate to your downloaded .zip file, extract the evaluation package to an appropriate location, and then launch the SolarWinds Orion evaluation executable.3. If you received physical media, browse to the SolarWinds Orion evaluation executable, and then launch it.4. If you are prompted to install Microsoft .NET Framework 3.5, click Install, and then complete the installation, including a reboot, if required. Note: Downloading and installing Microsoft .NET Framework 3.5 may take up to 20 minutes or more, depending on your existing system configuration.5. Review the Welcome text, and then click Next.6. If the InstallShield Wizard detects that Microsoft Internet Information Services (IIS) is not installed, suspend installation, quit setup, and then install Internet Information Services (IIS). Note: For more information about enabling IIS, see “Enabling IIS on Windows Server 2008” on page 8, “Enabling IIS on Windows Server 200” on page 8, or “Enabling IIS on Windows XP” on page 13.7. If you had to install Internet Information Services (IIS), launch the SolarWinds Orion evaluation executable again. Installing Orion Network Performance Monitor 17
  • 24. SolarWinds Orion Network Performance Monitor Evaluation Guide8. Accept the terms of the license agreement, and then click Next.9. Confirm the installation location or click Browse to provide another location on the Choose Destination Location window, and then click Next.10. If you want to start evaluating Orion NPM as soon as possible, complete the following steps. Note: For evaluation purposes, SolarWinds recommends the Express Install, unless you already have a SQL Server database that you want to use. a. Select Express Install, and then click Next.18 Installing Orion Network Performance Monitor
  • 25. SolarWinds Orion Network Performance Monitor Evaluation Guide b. Review your installation settings, and then click Next. c. Click Finish to complete the installation wizard and exit. d. Complete the Network Sonar Wizard to populate your Orion database. Note: For more information about Orion Network Sonar, see “Discovering Your Network” on page 23.11. If you already have a SQL Server database that you want to use, complete the following steps. a. Select Advanced Install, and then click Next. b. Click Next on the Start Copying Files window. Installing Orion Network Performance Monitor 19
  • 26. SolarWinds Orion Network Performance Monitor Evaluation Guide c. Click Next on the Welcome to the Orion Configuration Wizard window. d. Provide your SQL Server instance, select SQL Server Authentication, provide an appropriate Login and Password, and then click Next. Notes: • The selected instance must support mixed-mode or SQL authentication with strong passwords. For more information, see http://msdn.microsoft.com/ms143705.aspx. • If you are using an existing database or SQL account, the user account must be assigned the db_owner database role. e. If you are creating a new database, select Create a new database, provide a name for the new database, and then click Next. f. If you are using an existing database, select Use an existing database, type or select the database name, and then click Next.20 Installing Orion Network Performance Monitor
  • 27. SolarWinds Orion Network Performance Monitor Evaluation Guideg. If you want the Orion NPM polling engine and web console to use a new SQL account for accessing the database, select Create a new account, provide a new account name and confirmed password, and then click Next. Note: If you are creating a new SQL account for use with Orion NPM, the account must be assigned the securityadmin server role.h. If you want the Orion NPM polling engine and web console to use an existing SQL account for accessing the database, select the existing account, provide the appropriate password, and then click Next.i. Provide the IP address of the server used for the web console. Note: Consider retaining the default IP address setting of All Unassigned, unless your environment requires the designation of a specific IP address for your Orion Web Console. Installing Orion Network Performance Monitor 21
  • 28. SolarWinds Orion Network Performance Monitor Evaluation Guide j. Specify both the port through which you want to access the web console and the volume and folder in which you want to install the web console files, and then click Next. Note: If you specify any port other than 8787, the default port for evaluations, you must include that port in the URL used to access the web console. For example, if you specify an IP address of 192.168.0.3 and port 8080, the URL used to access the web console is http://192.168.0.3:8080. k. If you are prompted to create a new directory, click Yes. l. If you are prompted to create a new website, click Yes. Note: Choosing to overwrite an existing website will not result in the deletion of any previously applied custom Orion NPM website settings. m. Confirm that the services you want to install are checked on the Service Settings window, and then click Next. n. Review the final configuration items, and then click Next. o. Confirm that Launch Orion Web is checked, and then click Finish on the Completing the Orion Configuration Wizard dialog.22 Installing Orion Network Performance Monitor
  • 29. SolarWinds Orion Network Performance Monitor Evaluation GuideDiscovering Your NetworkOrion NPM provides the easy-to-use Network Sonar Wizard to direct you in thediscovery of devices on your network. Before using the Network Sonar Wizard,consider the following points about network discovery in Orion NPM:• Discovery does not add devices that are already in your Orion database. Network Sonar safely recognizes and adds only new network devices.• CPU and Memory Utilization charts are automatically enabled for your Windows, Cisco Systems, VMware, and Foundry Networks devices.• The community strings you provide in the Network Sonar Wizard are only used for SNMP GET requests, so read-only strings are sufficient.To begin discovering your network:1. If the Network Sonar Wizard is not already open, click Start > All Programs > SolarWinds Orion > Configuration and Auto-Discovery > Network Discovery. Note: The first time you log in, you only need to provide Admin as your User Name, leave Password empty, and then click Login. This remains true until you change the Admin account password. For more information, see “Changing an Account Password” in the SolarWinds Orion Network Performance Monitor Administrator Guide2. If the devices on your network do not require community strings other than the default strings public and private provided by Orion NPM, click Next.3. If any of your network devices require community strings other than public and private or if you want to use an SNMPv3 credential, complete the following steps to add the required SNMP credential. Note: Repeat the procedure in this step for each new community string you need to add. When you have added all your community strings, you can highlight them, and then move them up or down in the list by using the Installing Orion Network Performance Monitor 23
  • 30. SolarWinds Orion Network Performance Monitor Evaluation Guide arrows to the right. To speed up discovery, move the most commonly used community strings on your network to the top of the list. a. Click Add New Credential. b. Select the SNMP Version of your new credential. c. If you are adding an SNMPv1 or SNMPv2c credential, provide the new SNMP Community String, and then click Add.24 Installing Orion Network Performance Monitor
  • 31. SolarWinds Orion Network Performance Monitor Evaluation Guide d. If you are adding an SNMPv3 credential, provide the following information for the new.credential: • User Name • Context • Authentication Method and Password/Key • Privacy/Encryption Method and Password/Key e. Click Add, and then click Next.4. If you want to discover devices located on your network within a specific range of IP addresses, complete the following procedure. Note: Only one selection method may be used per defined discovery. Installing Orion Network Performance Monitor 25
  • 32. SolarWinds Orion Network Performance Monitor Evaluation Guide a. Click IP Ranges in the Selection Method menu. b. For each IP range, provide both a Start address and an End address. c. Click Add to add the defined IP address range. Note: Click X to delete an incorrect IP address range. d. If you have added all the IP ranges you want to poll, click Next.5. If you want to discover devices connected to a specific seed router or located on a specific subnet of your network, complete the following procedure: Note: Only one selection method may be used per defined discovery.26 Installing Orion Network Performance Monitor
  • 33. SolarWinds Orion Network Performance Monitor Evaluation Guidea. Click Subnets in the Selection Method menu.b. If you want to discover on a specific subnet, click Add a New Subnet, provide both a Subnet Address and a Subnet Mask for the desired subnet, and then click Add. Note: Repeat this step for each additional subnet that you want to poll for any new devices. Installing Orion Network Performance Monitor 27
  • 34. SolarWinds Orion Network Performance Monitor Evaluation Guide c. If you want to discover devices using a seed router, click Add a Seed Router, provide the IP address of the Router, and then click Add. Notes: • Repeat this step for each additional seed router that you want to use to discover new devices. • Orion NPM reads the routing table of the designated router and offers to discover devices on the Class A network (255.0.0.0 mask) containing the seed router and the Class C networks (255.255.255.0 mask) containing all interfaces on the seed router, using the SNMP version chosen previously on the SNMP Credentials page. • Networks connected through the seed router are NOT automatically selected for discovery. d. Confirm that all networks on which you want to conduct your network discovery are checked, and then click Next.6. If you already know the IP addresses or hostnames of the devices that you want to discover and include in the Orion database, complete the following procedure: a. Click Bulk Upload in the Selection Method menu.28 Installing Orion Network Performance Monitor
  • 35. SolarWinds Orion Network Performance Monitor Evaluation Guide b. Type the IP addresses or hostnames of devices you want to discover. Note: If you are providing IP addresses, only IPv4 addresses are valid. c. Click Validate to confirm that the provided IP addresses and hostnames are assigned to SNMP-enabled devices. d. If you have provided all the IP addresses and hostnames that you want to discover, click Next.7. Provide a Name and Description for your discovery, and then click Discover. Note: For evaluation purposes, retain the default Discovery Settings. For more information about Discovery Settings, see the SolarWinds Orion Network Performance Monitor Administrator Guide. Installing Orion Network Performance Monitor 29
  • 36. SolarWinds Orion Network Performance Monitor Evaluation GuideAdding Discovered Devices to Orion NPMWhenever the results of a discovery are requested, either at the conclusion of theNetwork Sonar Wizard or when View Results is clicked for a selected discovery,the Network Sonar Results Wizard opens automatically. The Network SonarResults Wizard directs you through the process of adding discovered devices toyour Orion database. The following steps detail the process of selectingdiscovered devices, interfaces, and volumes for monitoring in Orion NPM.To select the results of a network discovery for monitoring in Orion NPM:1. On the Device Types to Import page, check the device types you want Orion NPM to monitor, and then click Next. Note: If you are not sure whether or not you want Orion NPM to monitor a specific device type, check the device type in question. If, later, you do not want Orion NPM to monitor a device of the selected type, simply delete the device using Web Node Management. For more information, see “Managing Devices in the Web Console” in the SolarWinds Orion Network Performance Monitor Administrator Guide.2. On the Interface Types to Import page, check the interface types you want Orion NPM to monitor, and then click Next. Note: If you are not sure whether or not you want Orion NPM to monitor a specific interface type, check the interface type in question. If, later, you do not want Orion NPM to monitor an interface of the selected type, simply delete the interface using Web Node Management. For more information, see “Managing Devices in the Web Console” in the SolarWinds Orion Network Performance Monitor Administrator Guide.3. On the Volume Types to Import page, check the volume types you want Orion NPM to monitor, and then click Next. Note: If you are not sure whether or not you want Orion NPM to monitor a specific volume type, check the volume type in question. If, later, you do not want Orion NPM to monitor an volume of the selected type, simply delete the volume using Web Node Management. For more information, see “Managing Devices in the Web Console” in the SolarWinds Orion Network Performance Monitor Administrator Guide.30 Installing Orion Network Performance Monitor
  • 37. SolarWinds Orion Network Performance Monitor Evaluation Guide4. Check valid states for imported interfaces, and then click Next. Note: By default, Orion NPM imports interfaces that are discovered in an Operationally Up state. However, because interfaces may cycle off and on intermittently, the Import Settings page allows you to select interfaces found in Operationally Down or Shutdown states for import, as well.5. Confirm that all the devices, interfaces, and volumes that you want to import are checked in the Import Preview list, and then click Import.6. After the import completes, click Finish. Note: Imported devices display in the All Nodes resource. Installing Orion Network Performance Monitor 31
  • 38. SolarWinds Orion Network Performance Monitor Evaluation Guide32 Installing Orion Network Performance Monitor
  • 39. SolarWinds Orion Network Performance Monitor Evaluation GuideChapter 3Orion NPM Quick TourThe features and flexibility provided by Orion Network Performance Monitorensure that your network monitoring capabilities are virtually limitless. Thefollowing sections provide a number of scenarios showing how quickly you canbe monitoring and managing your network with Orion NPM.Note: The following sections build on each other, sequentially, to show you howto use some key Orion NPM features. This chapter is most useful when it is readand followed from start to finish, beginning with “Managing Network Growth” andthen continuing through to the end.Managing Network GrowthThe following procedure details the steps required to add a device for monitoringthrough the Orion Web Console.To add a device for monitoring through the Orion Web Console:1. Click Start > All Programs > SolarWinds Orion > Orion Web Console.2. Log in to the Orion Web Console as an administrator. Note: The first time you log in to the Orion Web Console, you only need to provide Admin as your User Name, leave Password empty, and then click Login. This remains true until you change your Admin account password. For more information, see “Changing an Account Password” in the SolarWinds Orion Network Performance Monitor Administrator Guide.3. Click Admin in the Views toolbar.4. Click Manage Nodes in the Node Management grouping of the Orion Website Administration page.5. Click Add Node on the Node Management toolbar. Orion NPM Quick Tour 33
  • 40. SolarWinds Orion Network Performance Monitor Evaluation Guide6. Provide the hostname or IP address of the node you want to add in the Hostname or IP Address field.7. If you only want to use ICMP to monitor node status, response time, or packet loss for the added node, check ICMP (Ping only).8. If you want to use SNMP to monitor the added node, complete the following steps: a. Select the SNMP Version for the added node. Note: If the device you are adding requires the enhanced security features of SNMPv3, select SNMPv3.34 Orion NPM Quick Tour
  • 41. SolarWinds Orion Network Performance Monitor Evaluation Guide b. If the SNMP port on the added node is not the Orion NPM default of 161, provide the actual port number in the SNMP Port field. c. If the added node supports 64 bit counters and you want to use them, check Allow 64 bit counters. Note: Orion NPM fully supports the use of 64-bit counters; however, these high capacity counters can exhibit erratic behavior depending on manufacturer implementation. If you notice peculiar results when using these counters, use the Node Details view to disable the use of 64-bit counters for the device and contact the hardware manufacturer.9. If you want Orion NPM to use SNMPv2c to monitor the added node, provide valid community strings for the added node. Note: The Read/Write Community String is optional, but Orion NPM does require the read Community String, at minimum, for node monitoring.10. If you want Orion NPM to use SNMPv3 to monitor the added node, provide required SNMP Credentials, Authentication, and Privacy/Encryption settings. Orion NPM Quick Tour 35
  • 42. SolarWinds Orion Network Performance Monitor Evaluation Guide11. If you are using SNMP to communicate with your added node, click Validate SNMP after entering all credentials to confirm your SNMP settings.12. Click Next.13. Check the interfaces, volumes, and interface charts for the added node that you want Orion NPM to monitor. The following options are available in the selection toolbar: • Clicking All selects all listed interfaces, volumes, and interface charts. • Clicking None clears any checked interfaces, volumes, or interface charts that have been selected for monitoring. • Clicking All Active Interfaces selects only currently active interfaces and the associated interface charts for monitoring. • Clicking All Volumes selects all listed volumes for monitoring. • Clicking All Interfaces selects all listed interfaces for monitoring.14. After you have selected interfaces, volumes, or interface charts for monitoring, click Next.15. Click Next on the Add Pollers view. Note: For more information about using Universal Device Pollers, see “Monitoring MIBs with Universal Device Pollers” in the SolarWinds Orion Network Performance Monitor Administrator Guide.16. If you want to edit the SNMP settings you provided earlier, change the appropriate values in the SNMP area of the Change Properties page, and then click Validate SNMP to confirm your new settings.36 Orion NPM Quick Tour
  • 43. SolarWinds Orion Network Performance Monitor Evaluation Guide17. If you want to edit the default polling settings for your added node, change the Node Status Polling or Collect Statistics Every values in the Polling area of the Change Properties page, as appropriate. Note: The Node Status Polling value refers to the period of time, in seconds, between the node status checks performed by Orion NPM on the added node. The Collect Statistics Every value refers to the period of time between updates Orion NPM makes to displayed statistics for the added node. For more information about Orion NPM polling settings, see “Managing Orion NPM Polling Engines” in the SolarWinds Orion Network Performance Monitor Administrator Guide.18. If you have defined any custom properties for monitored nodes, provide appropriate values for the added node in the Custom Properties area of the Change Properties page. Note: The Custom Properties area is empty if you have not defined any custom properties for monitored nodes. For more information about enabling custom properties, see “Monitoring Networks by Location” on page 38.19. Click OK, Add Node when you have completed properties configuration for your added node.20. If you have successfully added the node, click OK on the dialog. Orion NPM Quick Tour 37
  • 44. SolarWinds Orion Network Performance Monitor Evaluation GuideMonitoring Networks by LocationOrion NPM provides the Custom Property Editor that allows you to choose from aprovided collection of many commonly used properties, or you can easily andefficiently build your own custom properties. Once your custom property isdefined, the Import Wizard allows you to populate your new property from eithera text- or comma-delimited file. For more information, see “Importing CustomProperty Data” in the SolarWinds Orion Network Performance MonitorAdministrator Guide.Alternatively, if you only have a few individual changes or additions, you maychoose to make those changes using the Edit view. For more information, see“Editing Custom Properties” in the SolarWinds Orion Network PerformanceMonitor Administrator Guide.The following procedure uses the Custom Property Editor to create a customlocation property that is applied to monitored nodes.To create and apply a custom location property:1. Click Start > All Programs > SolarWinds Orion > Grouping and Access Control > Custom Property Editor.2. Click Add Custom Property.38 Orion NPM Quick Tour
  • 45. SolarWinds Orion Network Performance Monitor Evaluation Guide3. Select Add Predefined Properties, check State, and then click OK.4. Click Start > All Programs > SolarWinds Orion > Orion Web Console.5. Log in to the Orion Web Console as an administrator.6. Click Admin in the Views toolbar.7. Click Manage Nodes in the Node Management grouping of the Orion Website Administration page.8. Select the type of nodes to which you want to apply the State property using either of the following methods: • Use the search tool above the node list to search your Orion database. • Select an appropriate Group by criteria, and then click the appropriate group including the node.9. Check all nodes to which you want to apply the State property, and then click Edit Properties on the Node Management toolbar. Orion NPM Quick Tour 39
  • 46. SolarWinds Orion Network Performance Monitor Evaluation Guide10. Check State, type the appropriate state name for the node or group of nodes you selected, and then click Submit.Repeat the procedure above to assign different state names, as appropriate, forthe devices on your network. Once a custom property is defined, you can use itto generate custom reports and alerts, as shown in the following sections.Immediate Status ReportingUsing the Report Writer application that is packaged with Orion NPM, you canquickly create up-to-the-minute reports showing network status. The followingprocedure creates a report using the previously created custom State property.To create a custom network status report with Report Writer:1. Click Start > All Programs > SolarWinds Orion > Alerting, Reporting, and Mapping > Report Writer, and then click Create a New Report.40 Orion NPM Quick Tour
  • 47. SolarWinds Orion Network Performance Monitor Evaluation Guide2. Click Historical – Availability Details, and then click OK.3. Provide a Report Group, Report Title, Subtitle, and Description. Note: If you use an existing report group name, the new report is added to that existing group in the left pane of the main window.4. Select the display Orientation of your report, and then confirm that Make this Report available from the Orion website is checked. Orion NPM Quick Tour 41
  • 48. SolarWinds Orion Network Performance Monitor Evaluation Guide5. Click the Select Fields tab.6. Click Browse (…), and then select Add a new field.7. Click the Field: asterisk (*), and then click Network Nodes > Node Details > Node Name.8. Click Browse (…), and then select Add a new field.9. Click the Field: asterisk (*), and then click Network Nodes > Custom Properties > State.42 Orion NPM Quick Tour
  • 49. SolarWinds Orion Network Performance Monitor Evaluation Guide10. Click the sort: asterisk (*), and then click ascending.11. Click Browse (…), and then select Add a new field.12. Click the Field: asterisk (*), and then click Historical Response Time and Availability > Availability. Note: The Average function is selected automatically. This function is applied over the time period configured on the Time Frame tab.13. Click the Time Frame tab.14. Select Named Time Frame, and then select Past Hour as the Time Frame.15. Click Execute SQL Query.16. Click the Report Grouping tab.17. In the Add New Group field, select State, and then click Add Report Group.18. Click Preview to view your report. Orion NPM Quick Tour 43
  • 50. SolarWinds Orion Network Performance Monitor Evaluation Guide19. If you want to include your company logo as the report header and footer, complete the following steps. a. Resize your company logo so it is no more than 150 pixels in height. b. Save your resized company logo as Header.jpg in the following folder: <Volume:>Program FilesSolarWindsCommonWebResources c. Click Refresh in the Report Writer tool bar.20. Click File > Save to save your new report of average availability of all monitored nodes on your network yesterday.21. Click File > Print to print your new report.Discovering Network and Device FailuresWith advanced alerting, Orion NPM gives you the ability to immediately discoverwhenever any device on your network is experiencing a problem. The followingprocedure creates an advanced alert that uses the custom location propertydefined previously to alert you to a node failure on your monitored network.Creating an Alert Using a Custom PropertyThe following example creates multiple alerts using the State custom propertydefined previously. Each alert will trigger when a node goes down. Upontriggering, each alert will perform a specific action that depends on the value ofthe State custom property for the node triggering the alert.To create a new advanced alert:1. Click Start > All Programs > SolarWinds Orion > Alerting, Reporting, and Mapping > Advanced Alert Manager.2. Click Configure Alerts.44 Orion NPM Quick Tour
  • 51. SolarWinds Orion Network Performance Monitor Evaluation Guide3. Check Alert me when a node goes down, and then click Edit.4. Click the Trigger Actions tab, and then click Add New Action.Configuring Alert ActionsThe following sections create three different actions for the same alert:• Create a Local Alert Log• Send a Syslog Message• Send an SNMP TrapThe following sections assume that you have already created the State customproperty and that you are adding an action to an existing alert. For moreinformation about creating the State custom property, see “Monitoring Networksby Location” on page 38. For more information about creating alerts, see“Creating an Alert Using a Custom Property” on page 44. Orion NPM Quick Tour 45
  • 52. SolarWinds Orion Network Performance Monitor Evaluation GuideCreate a Local Alert LogThe following procedure configures a local alert log on the computer hosting yourOrion NPM evaluation.To create a local alert log:1. Open an alert for editing, click the Trigger Actions tab, and then click Add New Action.2. Select Log the Alert to a file, and then click OK.3. Click Browse (…) to open the default Orion directory.4. Type EvaluationAlertLog as the alert log file name, and then click Save.46 Orion NPM Quick Tour
  • 53. SolarWinds Orion Network Performance Monitor Evaluation Guide5. In the Message text box, type the following message: Node ${NodeName} in ${State} network is currently down.6. Click OK.Send a Syslog MessageThe following procedure configures an alert Syslog message.To configure an alert Syslog message action:1. Open an alert for editing and then click Add New Action.2. Select Send a Syslog Message, and then click OK. Orion NPM Quick Tour 47
  • 54. SolarWinds Orion Network Performance Monitor Evaluation Guide3. Click the Syslog Message tab.4. Type 127.0.0.1 as the Hostname or IP Address of the Syslog Server, and then type Node ${NodeName} in ${State} network is currently down in the Syslog Message field. Note: The ${variable} syntax is required for Orion NPM variables. For more information, see “Alert Variables and Examples” in the SolarWinds Orion Network Performance Monitor Administrator Guide.5. Click OK.6. If you are finished configuring alert actions, click OK.Send an SNMP TrapThe following procedure configures an SNMP trap alert action.To configure an SNMP trap action:1. Open an alert for editing and then click Add New Action.2. Select Send an SNMP Trap, and then click OK.3. Click the SNMP Trap tab.48 Orion NPM Quick Tour
  • 55. SolarWinds Orion Network Performance Monitor Evaluation Guide4. Type 127.0.0.1 as the SNMP Trap Destination, and then type Node ${NodeName} in ${State} network is currently down in the …Alert Message field. Note: The ${variable} syntax is required for Orion NPM variables. For more information about available variables, see “Alert Variables and Examples” in the SolarWinds Orion Network Performance Monitor Administrator Guide.5. Click OK.6. If you are finished configuring alert actions, click OK.Testing AlertsYou do not have to actually experience a device failure to confirm that your alertsare working. Orion NPM provides a Test Alerts function that allows you to ensurethat you have configured your alerts properly, as shown in the followingprocedure.To test a configured alert:1. Click Start > All Programs > SolarWinds Orion > Alerting, Reporting, and Mapping > Advanced Alert Manager.2. Click Configure Alerts. Orion NPM Quick Tour 49
  • 56. SolarWinds Orion Network Performance Monitor Evaluation Guide3. Check the alert you want to test, and then click Test. Note: For evaluation purposes, check Alert me when a node goes down as it is the same alert that was configured previously.4. Select Alert on Network Node, and then select the name of the computer on which you have installed your evaluation.5. In the Test Alert Definition area, click Test Alert Trigger.6. Review the alert test log as the test completes.50 Orion NPM Quick Tour
  • 57. SolarWinds Orion Network Performance Monitor Evaluation GuideAfter the alert test completes, you can view the results of each of your alertactions as follows:• To view the results of your email alert action, open EvaluationAlertLog in your Orion folder, typically <Volume:>Program FilesSolarwindsOrion.• To view results of your Syslog message action, click Start > All Programs > SolarWinds Orion > Syslog and SNMP Traps > Syslog Viewer.• To view the results of your Syslog message action, click Start > All Programs > SolarWinds Orion > Syslog and SNMP Traps > Trap Viewer.Visualizing Network StructureOrion NPM features the ability to create multilevel network maps with OrionNetwork Atlas. Creating a map with Orion Network Atlas can be as simple asselecting a background image, dragging nodes to the image, and thenconnecting the nodes with lines, assuming the following conditions:• Either you have already discovered multiple nodes on your network using Network Sonar or you have added multiple nodes using Web Node Management in the Orion Web Console. For more information about Network Sonar, see “Discovering Your Network” on page 23. For more information about Web Node Management, see “Managing Network Growth” on page 33.• You have already assigned a custom location property to your network nodes and there are multiple, different values for the nodes on your network. For more information, see “Monitoring Networks by Location” on page 38.Creating a Map with Orion Network AtlasThe following procedure creates a map using Orion Network Atlas.To create a map:1. Click Start > All Programs > SolarWinds Orion > Alerting, Reporting, and Mapping > Orion Network Atlas.2. Connect to your Orion server. a. Type your Orion login and password in the appropriate fields. b. Type the IP address or the hostname of the server in the Address field. c. If you are connecting to an Orion EOC server, select EOC as the Connect to target. d. If you are connecting to an Orion NPM server, select Orion as the Connect to target. e. Click Connect. Orion NPM Quick Tour 51
  • 58. SolarWinds Orion Network Performance Monitor Evaluation Guide3. Expand the map objects tree in the left pane to view monitored objects on your network that may be mapped. Note: To view details about any object, hover over it with the mouse pointer.4. Drag objects from the left pane onto the map in the main pane. Notes: • A checkmark next to a node or network resource indicates you have already added it to your map. • To locate a specific map object in your map, clicking a network resource in the left pane selects the map object on the map itself.52 Orion NPM Quick Tour
  • 59. SolarWinds Orion Network Performance Monitor Evaluation Guide5. Click the Home tab, and then click Straight Line .6. Click an object with the line drawing tool to begin drawing the link.7. Click a second object to finish drawing the link.8. Click the Home tab, and then click Select in the Tools group.9. Right-click the link, and then select Properties.10. Click Status in the left pane of the Link Properties page. Orion NPM Quick Tour 53
  • 60. SolarWinds Orion Network Performance Monitor Evaluation Guide11. Drag the appropriate interface objects from the left pane of the Orion Network window to the link status assignment areas, and then click OK.12. If you want to edit the appearance of the created link, complete the following steps: a. Click Appearance in the left pane of the Link Properties page. b. Configure link Width, Color, and Style, as appropriate. c. Click OK.For more information about creating network maps with Orion Network Atlas, seethe SolarWinds Orion Network Atlas Administrator Guide.54 Orion NPM Quick Tour
  • 61. SolarWinds Orion Network Performance Monitor Evaluation GuideCustomizing Maps in Network AtlasYou can select colors, textures, and images to serve as your map background:• Selecting a Background Color• Selecting a Background Texture• Selecting a Background Image• Clearing the BackgroundSelecting a Background ColorOrion supports 24-bit color backgrounds.To set a map background color:1. Click the Home tab, click Background > Background Color .2. Select a color from the palette, or click More Colors to select a custom color.Selecting a Background TextureOrion also provides numerous colored textures that can serve as mapbackgrounds.To set a map background textures:1. Click the Home > Background > Background Texture .2. Enter appropriate values for the Width and Height of your map in the Map Size in Pixels area. The default values are the smallest area bounding the existing map objects and labels.3. Select a texture to apply as your map background, and then click OK.Selecting a Background ImageOrion allows you to use images as the background of your map. The source ofthe background image can be a graphics file on your hard drive or a URL to agraphics file on the Internet in any of the following graphics formats:• Graphics Interchange Format (.gif, non-animated)• Joint Photographic Experts Group (.jpg)• Microsoft Windows Bitmap (.bmp)• Portable Network Graphics (.png) Orion NPM Quick Tour 55
  • 62. SolarWinds Orion Network Performance Monitor Evaluation GuideTo select a background image from disk:1. Click the Home > Background > Background Image .2. Navigate to the image you want to use.To select a web image as a background:1. Click the Home > Background > Linked Background .2. Type the URL of the image you want to use, and then click OK.Notes:• Background images you supply display at their full size in the Orion Web Console, so consider their dimensions. You may rescale images within the application, but images displayed at full scale provide optimal quality.• In determining map size and resolution, consider web page layouts and potential display screen resolutions.• Example background images are in the NetworkAtlas Backgrounds folder located in your default shared documents folder. Clicking Background Image always starts you in this background images folder.Clearing the BackgroundTo clear the current map background, click Home > Background > ClearBackground .Nesting MapsNested maps allow you to navigate through a map to see multiple levels of detail.For example, the map of the United States can include an icon for a child map ofOklahoma. You can click the Oklahoma object to open the child map and see thenext level of map detail.56 Orion NPM Quick Tour
  • 63. SolarWinds Orion Network Performance Monitor Evaluation GuideThe map of Oklahoma can then become a parent map to a network diagram.Each child map can include a view of the objects, either devices or other maps,deployed on it. Any nested map objects can be clicked on in the web console toview the next level of map detail, until the level of the final network device isreached and all available network information is displayed.To nest a map:1. Drag a map from the Maps group in the left pane onto the parent map, and then position its icon appropriately.2. If you want the status of a child map to also indicate the status of its child objects, complete the following steps: a. Right-click the child map icon on the map, and then select Properties. b. Check Include child status on the Status properties page, and then click OK. The object status icon now includes the secondary status indicator.Note: The total number of objects on a map, including those displayed on a childmap, affects how fast the map loads in the Orion Web Console. If your maps loadslowly, decrease the number of map objects.Integrating External WebsitesWith the external website view feature, any Orion NPM administrator can set anyexternal website as an Orion Web Console view, as shown in the following steps.To create or edit an external website view in the web console:1. Click Start > All Programs > SolarWinds Orion > Orion Web Console.2. Log in to the Orion Web Console as an administrator, and then click Admin in the Views toolbar. Orion NPM Quick Tour 57
  • 64. SolarWinds Orion Network Performance Monitor Evaluation Guide3. Click External Websites in the Customize grouping of the Orion Website Administration page, and then click Add on the External Websites view.4. Provide a Menu Title for the external website to display in the Views toolbar.5. If you want to include a heading within the view, provide an optional Page Title to display within the view.6. Provide the URL of the external website, in http://domain_name format.7. Click OK.8. Click Preview to view the external website as the web console will display it.58 Orion NPM Quick Tour
  • 65. SolarWinds Orion Network Performance Monitor Evaluation GuideInvestigating Orion NPM FurtherWhile this concludes the guided tour of Orion NPM, this Evaluation Guide has inno way fully covered the wealth of network monitoring and management featuresavailable with Orion NPM and its associated modules. Please continue readingthe next chapter, Orion NPM Features, and explore the SolarWinds OrionNetwork Performance Monitor Administrator Guide, available online athttp://www.solarwinds.com/support/documentation.aspx, to learn even moreabout the power and convenience of using Orion Network Performance Monitor. Orion NPM Quick Tour 59
  • 66. SolarWinds Orion Network Performance Monitor Evaluation Guide60 Orion NPM Quick Tour
  • 67. SolarWinds Orion Network Performance Monitor Evaluation GuideChapter 4Orion NPM FeaturesOrion Network Performance Monitor provides a comprehensive fault andperformance management platform that allows you to intuitively collect and viewnetwork availability and realtime and historical statistics from your web browser.While monitoring, collecting, and analyzing data from routers, switches, firewalls,servers, and any other SNMP-enabled devices, Orion NPM successfully offersyou a simple-to-use, scalable network monitoring solution for IT professionalsjuggling any size network.Orion NPM Features OverviewThe following table provides detailed descriptions and benefits of some of themany features that distinguish Orion NPM as a network monitoring solution. Feature Feature Description Benefit Monitor and manage An integrated wireless device poller wireless thin and Integrated Wireless enables you to leverage proven Orion autonomous access Poller NPM alerts, reports, and web console points the same way resources. you monitor your wired network devices. Cisco EnergyWise technology allows you to view EnergyWise device Responsibly manage Cisco EnergyWise management data to measure, report, energy consumption Monitoring and reduce the energy used by across the enterprise devices connected to EnergyWise- enabled switches. Network Atlas, the updated Orion network mapping application, gives you the ability to create multi-layered Stay informed of the and nested, fully customizable, web- health of your entire Network Atlas based maps of your network to network with a single visually track the performance of any glance. device in any location across your network in real time. Designate ports as unpluggable to Distinguish low priority Unpluggable Port avoid receiving unnecessary alerts laptop and PC ports Mode when users undock or shutdown from more important connected devices. infrastructure ports. Detailed graphs, tables, and lists are Spend time managing displayed in a fully customizable web- Intuitive Point-and- the network instead of based interface allowing users to Click Interface managing the network remotely view network availability, management software. fault, and performance information. Orion NPM Features 61
  • 68. SolarWinds Orion Network Performance Monitor Evaluation Guide Feature Feature Description Benefit Deploying Orion NPM is simple. First, Immediately begin install and configure Orion NPM, and monitoring your Do-It-Yourself then automatically discover your network yourself Deployment network. Finally, begin monitoring your instead of listening to network in less than an hour. All consultants tell you without any paid consultants. about your network. Quickly configure alerting for correlated events, sustained Keep your sanity by Advanced Alert conditions, and escalations without only getting alerts for Engine waking up at 3 AM to review genuine issues. unnecessary notifications. Monitor the performance of VMware Always know how well VMware ESX Server ESX Servers and the virtual machines your virtual network Monitoring they host with specifically tailored resources are resources, charts, alerts, and reports. performing. Orion NPM incorporates Thwack.com, SolarWinds’ online community of Relax knowing that thousands of network engineers, to you will never need to Community-Enabled give users prompt answers to network investigate a network issues. Users can share Orion NPM issue alone again. resources such as Universal Device Pollers and application templates. Provide custom network reports to Go home early by managers, giving them precisely the easily setting up Report Writer information they want without flooding precise automatic them with unnecessary data. report generation. Using the award-winning, intuitive Save time. Complete Intuitive Web Orion Web Console interface, users Orion NPM tasks Administration can now conduct administrative tasks, remotely without such as adding and deleting devices requiring users to RDP from anywhere on the network. into the Orion host. Convert and combine MIB values from the Universal Device Poller to customize data for graphing, alerting, View MIB data in an MIB Transformation and reporting. Choose from a list of easy to interpret Wizard common transformations, such as format. Celsius to Fahrenheit, or create your own multi-MIB formulas, like average interface throughput on a router. Using additional modules, Orion NPM Save time. Expand can analyze network traffic using your existing Orion NetFlow Traffic Analyzer, provide VoIP NPM deployment to Extensible Modules analysis using VoIP Monitor, and add features instead of monitor wireless networks using deploying standalone Wireless Network Monitor. software. Scale Orion NPM to accommodate Manage your network network growth with a hot standby growth instead of your Scalability Engines engine, multiple polling engines, and network monitoring additional web servers. solution.62 Orion NPM Features
  • 69. SolarWinds Orion Network Performance Monitor Evaluation Guide Feature Feature Description Benefit Save time investigating issues by accessing Set up alerts with the ability to receive, Integrated Trap and information from a process, forward and send Syslog and Syslog Server single interface instead trap messages. of polling various machines. Establish unique accounts and specify Relax knowing you can Role-based Access the information displayed within the limit user access to Control Orion NPM interface for a particular specific areas or views departments, groups, or users. of the network. Easily troubleshoot network devices Save time investigating Device from a single web console that device issues from a Troubleshooting displays CPU load, disk space, and single comprehensive Display memory utilization. device status display. Rely on an open Microsoft® SQL Enterprise-tested Open Integration Server database, industry-standard standards support your MIBs and protocols. Orion NPM. Create custom groups to track and Proactively keep report on business and network various business units Business Grouping information using a predefined list or informed of their custom fields, such as CRM, network status. Development, Email, HR, and Web. Import HTML code into the Orion NPM Access favorite HTML Customizable Web interface to create highly personalized pages without leaving Console views and screens. Orion NPM. Easily add any SNMP-enabled device into the monitoring database and collect detailed information, such as Monitor old or new Universal Device interface details stored in device MIB devices worry-free and Poller tables. You can also easily convert poll for more detailed and combine polled data using the device information. MIB Transformation Wizard to choose exactly how you want to see your network data displayed.Monitoring Cisco EnergyWise DevicesSolarWinds has partnered with Cisco to present EnergyWise to optimize energyusage on your network. The EnergyWise technology enables you to configureenergy usage policies for EnergyWise-enabled and power-over-ethernet (PoE)devices on your network. EnergyWise is a Cisco technology developed to helpyou cut enterprise energy costs, address environmental concerns, and adhere togovernment directives around green technologies. By deploying EnergyWisecapable devices and by enabling their energy-saving features, you can runbusiness-critical systems in a fully powered state while allowing less criticaldevices on Power over Ethernet (PoE) ports to power down or drop into standbyduring off-peak hours. Orion NPM Features 63
  • 70. SolarWinds Orion Network Performance Monitor Evaluation GuideOrion Network AtlasOrion Network Atlas is a powerful tool for creating custom maps and networkdiagrams for use in Orion NPM. Maps created in Orion Network Atlas enableusers to view a graphical depiction of their network in the Orion Web Console.You can also use the Orion Network Atlas application to create networkdocumentation, which can then be printed and exported as needed. OrionNetwork Atlas features include:• A large set of predefined background colors, textures, and images for use in your maps, and the ability to use your own custom background graphics.• The ability to alter lines to virtually any shape, size, color, or style, allowing you to illustrate the status or the relative bandwidth of an associated object.• The ability to display nodes in unique graphical styles to portray node status.• The ability to nest maps to selectively reveal increasing levels of map detail.For more information about creating maps with Orion NPM, see “Orion NPM” onpage 33.To view Orion Network Atlas, click Start > Program Files > SolarWinds Orion >Alerting, Reporting, and Mapping > Orion Network Atlas.Monitoring Wireless NetworksOrion NPM can monitor any 802.11 IEEE-compliant autonomous access point(AP) or wireless controller. Details about your access points (AP), wirelessclients, wireless controllers, thin APs, and rogue APs can all be monitored usingOrion NPM. Wireless device monitoring is configured, customized, and managedusing the Orion Web Console, as shown in the following sections.Intuitive Point-and-Click InterfaceImmediately, Orion Network Performance Monitor delivers readily accessiblemetrics of the following critical aspects of your network:• Network availability and latency• Bandwidth capacity utilization• CPU, volume, and memory utilization• Node, interface, and volume status• Interface errors and discards64 Orion NPM Features
  • 71. SolarWinds Orion Network Performance Monitor Evaluation GuideThese monitoring capabilities, along with the fully customizable Orion WebConsole, alerting and reporting engines, and flexible expansion capabilities,make Orion Network Performance Monitor the easiest choice you will makeinvolving your network performance monitoring needs.To view the Orion Web Console, click Start > Program Files > SolarWindsOrion > Orion Web Console.Universal Device PollerUsing Universal Device Pollers, Orion NPM has the ability to monitor more thanjust network status, availability, bandwidth, and errors. You can monitor virtuallyany statistic that your network devices can record, including hardware fan status,CPU temperature, and current connections to external websites.Orion Universal Device Pollers can both collect realtime statistics and recordhistorical statistics. These statistics are collected using the managementinformation bases (MIBs) that are associated with each of your network devices.Orion NPM can also poll MIB tables, allowing you to poll an entire dataset.Additionally, you can now create Universal Device Poller transforms that applymathematical formulas to the results of multiple pollers, allowing you to createyour own fully customized network performance metrics. All network informationcollected from Universal Device Pollers is easily accessible in the web console.To view the Orion Universal Device Pollers, click Start > All Programs >SolarWinds Orion > Universal Device Poller.Report WriterOver time, the Orion NPM database accumulates a great deal of information.SolarWinds has developed Report Writer to provide a quick and easy way for youto extract data from your database and present it in a useful form. Severalstandard reports are included in the Report Writer distribution, and you cancreate new custom reports as necessary. When you have finished editing yourreports, you can print them with the click of a button. Most reports are alsoenabled for viewing through the Orion NPM Web Console, by default. For moreinformation about creating reports with Orion NPM, see “Orion NPM” on page 33.Note: Report Writer capabilities are enhanced when used in conjunction with theCustom Property Editor. For more information about custom properties, see“Custom Properties” on page 66.To view Orion Report Writer, click Start > Program Files > SolarWinds Orion >Alerting, Reporting, and Mapping > Report Writer. Orion NPM Features 65
  • 72. SolarWinds Orion Network Performance Monitor Evaluation GuideAdvanced Alert EngineThe Advanced Alert Engine allows you to configure several powerful alertingfeatures, including:• Sustained state trigger and reset conditions• Multiple condition matching• Automatic alert escalation• Separate actions for alert triggers and alert resetsAdvanced alerts are configured either within the System Manager application orwithin the Advanced Alert Manager. For more information about creating alertswith Orion NPM, see “Orion NPM” on page 33.Note: Advanced features, such as timed alert checking, delayed alert triggering,timed alert resets, and alert suppression, are available by checking the ShowAdvanced Features option at the lower left of any Advanced Alert window. Formore information about advanced alerting, see the SolarWinds Orion NetworkPerformance Monitor Administrator Guide.To view advanced alerts, click Start > Program Files > SolarWinds Orion >Alerting, Reporting, and Mapping > Advanced Alert Manager.Custom PropertiesOrion Network Performance Monitor features the Custom Property Editor, whichallows you to add a custom property to any monitored interface, node, or volume.Custom properties are additional fields, such as country, building, asset tag, orserial number that you can define and store in your Orion Network PerformanceMonitor database. After properties are added, they are available for display andfiltering within both the Orion Network Performance Monitor Web Console andthe Report Writer application. Consider the following examples of how customproperties may be used:• Add additional information to nodes, such as contact, owner, or support contract.• Add a notification property to nodes that can configure the alerts feature to send an e-mail to a computer named within the custom property.• Add a custom property that is used as an account limitation on nodes.• Add a custom property to nodes for grouping them on the web or in a report.• Add a custom property to interfaces to display a custom description.• Add a custom property and display it as an annotation on a chart.66 Orion NPM Features
  • 73. SolarWinds Orion Network Performance Monitor Evaluation GuideCustom Property Editor allows you to choose from a provided collection of themost commonly used properties, or you can easily and efficiently build your owncustom properties. Once your custom property is defined, the Import Wizardallows you to populate your new property from either a text- or comma-delimitedfile. Alternatively, if you only have a few individual changes or additions, you maychoose to make those changes using the Edit view. For more information aboutcustom properties in Orion NPM, see “Orion NPM” on page 33.To view the Custom Property Editor, click Start > Program Files > SolarWindsOrion > Grouping and Access Control > Custom Property Editor.Thwack.com Community EnabledThwack.com is the SolarWinds community site developed to provide SolarWindsusers and the broader networking community with useful information, tools andvaluable resources related to SolarWinds network management solutions. OnThwack.com, over 15,000 users share their own customized reports, templates,and scripts that maximize the inherent flexibility of Orion NPM. You can also seerecent posts and search all available posts directly from the Orion Web Console.SNMP Trap ViewerSNMP Traps enable a network device to notify Orion NPM of significant eventsusing an unsolicited SNMP message. The SolarWinds Trap Service listens forincoming trap messages and then decodes, displays, and stores the messagesin the Orion NPM database. The SolarWinds Trap Service allows Orion NPM toreceive and process SNMP traps from any type of monitored network device,and, because the SolarWinds Trap Service can open multiple connections toyour SQL server, it can handle large numbers of simultaneously incoming traps.With Orion NPM, you can view SNMP traps both in the Orion NPM Web Consoleand with the Trap Viewer application. The Traps view in the Orion NPM WebConsole provides quick access to current traps to ease network management,and the Trap Viewer application allows you to configure trap-specific alerts, toview and search traps, and to apply powerful trap filtering.To open the Trap Viewer, click Start > Program Files > SolarWinds Orion >Syslog and SNMP Traps > Trap Viewer.Syslog ViewerSyslog messages are realtime notifications that a network device generatesabout specific events within the device. The SolarWinds Syslog Service allowsOrion NPM to receive and process Syslog messages from any type of monitorednetwork device, and, because the SolarWinds Syslog Service has the ability toopen multiple connections to your SQL server, it can handle large numbers ofsimultaneously incoming Syslog messages. Orion NPM Features 67
  • 74. SolarWinds Orion Network Performance Monitor Evaluation GuideWith Orion NPM, you can view and acknowledge Syslog messages both in theWeb Console and with the Syslog Viewer application. The Syslog view in theOrion NPM Web Console provides quick access to current messages to easenetwork management, and the Syslog Viewer application allows you to configureSyslog specific alerts, to view and search Syslog messages, and to applypowerful message filtering.To open the Syslog Viewer, click Start > Program Files > SolarWinds Orion >Syslog and SNMP Traps > Syslog Viewer.Integrating SolarWinds Engineer’s ToolsetWhen you are browsing the Orion NPM Web Console from a computer that hasSolarWinds Engineer’s Toolset installed, you can launch Toolset tools directlyfrom your web browser. Right-clicking on any node, interface, or volume willdisplay a menu of available Engineer’s Toolset tools and functions. For moreinformation about SolarWinds Toolsets, see www.solarwinds.com.VMware ESX Server MonitoringOrion NPM provides resources, charts, alerts, and reports that are designedspecifically for monitoring both your VMware ESX Servers and the virtualmachines that you are hosting on monitored ESX servers.68 Orion NPM Features