.

1. What do you see?

2. What is the topic of our class?
This word was designed for
motorists

3. English for hotel staff
Identificar el vocabulario relacionado al tema
para poder realizar una reservar o cancelación
en el hotel.
Extrae información de un texto escrito
para poder elaborar un dialogo en que
realice una reserva o cancelación en el
hotel usando el vocabulario y gramática
apropiado.

4. English for hotel staff
Working in the hotel industry you will come across many types of
travellers. Some will be business guests, others will be tourists and
visitors. Many will speak a different language other than your own.
Chances are, plenty of your guests will speak English. Do you know how
to speak politely to a guest in English? Can you understand their
requests and serve them accordingly? Whether your job is to take
reservations or clean the hotel rooms, these pages can help you learn
important words and expressions to use on the job in the hotel
industry.

5. What words are related to a hotel?
• Work in groups and make a visual organizer.
HOTEL
RECEPTION
DESK
BELLBOY
LIFT
ROOM

6. LOOK AT THE PICTURES AND WRITE
THE NAME OF EACH ONE.
LUGGAGE CART
BELLBOY/ BELLHOP

7. LOOK AT THE PICTURES AND WRITE
THE NAME OF EACH ONE.
ROOM SERVICE
ADJOINING ROOMS

8. LOOK AT THE PICTURES AND WRITE
THE NAME OF EACH ONE.
PULL OUT COUCH
VALET

9. LOOK AT THE PICTURES AND WRITE
THE NAME OF EACH ONE.
VENDING MACHINE
KEY CARD

10. USE YOUR DICTIONARIES AND LOOK UP
THE MEANING OF THE FOLLOWING WORDS
WORD MEANING
ADJOINING ROOMS
AMENITIES
BELLBOY
CHECK –IN
CHECK-OUT
COT
DAMAGE CHARGE
MAID
INN
HOT TUB
KITCHENETTE

11. USE YOUR DICTIONARIES AND LOOK UP
THE MEANING OF THE FOLLOWING WORDS
WORD MEANING
LATE CHARGE
LINEN
LUGGAGE CART
PARKING PASS
VACANCY
VALET
VENDING MACHINE
WAKE UP CALL
WEIGHT ROOM
KEY CARD
WAKE-UP CALL

12. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
ADJOINING ROOMS
NOUN
two hotel rooms with a door in the centre

13. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
AMENITIES
NOUN
local facilities such as stores and restaurants

14. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
ATTRACTIONS
NOUN
things for tourists to see and do

15. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
BAGGAGE
NOUN
bags and suitcases packed with personal belongings

16. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
BED AND BREAKFAST
NOUN
a home that offers a place to stay and a place to
eat

17. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
BELLBOY
NOUN
a staff member who helps guests with their luggage

18. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
BAGGAGE
NOUN
bags and suitcases packed with personal belongings

19. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
BAGGAGE
NOUN
bags and suitcases packed with personal belongings

20. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
BOOK
VERB
arrange to stay in a hotel

21. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
BROCHURES
NOUN
small booklets that provide information on the local
sites and attractions

22. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
CHECK-IN
VERB
go to the front desk to receive keys

23. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
CHECK-OUT
NOUN
return the keys and pay for the bill

24. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
COMPLIMENTARY
BREAKFAST
NOUN
free of charge

25. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
COT, ROLLAWAY BED
NOUN
a single bed on wheels that folds up

26. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
HOUSEKEEPING,
MAID NOUN
staff members that clean the rooms and linen

27. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
ICE MACHINE
NOUN
a machine that automatically makes ice that guests
can use to keep drinks cold

28. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
INDOOR POOL
NOUN
place for guests to swim inside the hotel

29. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
INN
NOUN
another word for "hotel"

30. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
JACUZZI, HOT TUB,
WHIRL POOL
NOUN
a small hot pool for relaxation

31. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
KITCHENETTE
NOUN
a small fridge and cooking area

32. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
LATE CHARGE
NOUN
a fee for staying past the check-out time

33. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
LINEN
NOUN
sheets, blankets, pillow cases

34. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
PARKING PASS
NOUN
a piece of paper that guests display in the car
window while in the hotel parking lot

35. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
SOFA BED, PULL-
OUT COUCH
NOUN
a bed built into a sofa or couch

36. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
VACANCY
NOUN
VACANT
ADJ
available rooms

37. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
VALET
NOUN
staff that parks the guests' vehicles

38. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
VENDING MACHINE
NOUN
a machine that distributes snacks and beverages
when you insert coins

39. LET’S SEE THE VOCABULARY RELATED
TO HOTEL STAFF
WAKE UP CALL
NOUN
a morning phone call from the front desk, acts as an
alarm clock

40. Now , work in groups and make 10 sentences
using the new vocabulary learnt in class.
•If you want we can book your
parents in an adjoining room.
•We are located downtown, so we
are close to all of the amenities.

41. Finally, make a conversation at the hotel where
you check- in or check- out.