Chapter 3 effective speech fall 2013 listening skillsPresentation Transcript
Listening Skills for Public Speaking
Why listen?Why listen?
To spread joy!!To spread joy!!
Other-directed communication = personal happinessOther-directed communication = personal happiness
Does brain dominance affect the way we communicate?Does brain dominance affect the way we communicate?
Take the quiz below and self-assess your dominant side.Take the quiz below and self-assess your dominant side.
Listening versus hearingListening versus hearing
Have you ever heard of the
expression, “He’s all talk?”
How many fights have you had
wherein a significant person
claims that you don’t know how to
listen? Sometimes, you need to
talk less and listen more.
Try it out for the shock value!Try it out for the shock value!
Imagine just how surprised people
will be when you choose to listen
to them this time around.
Need proof?Need proof?
The Way Your Message is Conveyed.The Way Your Message is Conveyed.
Effective Listening TechniquesEffective Listening Techniques
• Pretending ignorancePretending ignorance
• Noting and reflecting emotionsNoting and reflecting emotions
A CASE STUDYA CASE STUDY
How to be an Active ListenerHow to be an Active Listener
Come in from theCome in from the darkdark!!
Don’t interrupt – average is 12 seconds.
Ask questions ( but don’t overdo it) and acknowledge
the other “ Aha”, “I see”, “I understand.”
Respect the other by genuine interest and Repeat it!
“Did I understand you to say?”
Keep eye contact.
Active Listening ActivityActive Listening Activity