Roadmap to the cloud for email
Upcoming SlideShare
Loading in...5
×
 

Roadmap to the cloud for email

on

  • 352 views

 

Statistics

Views

Total Views
352
Views on SlideShare
348
Embed Views
4

Actions

Likes
0
Downloads
5
Comments
0

1 Embed 4

http://knowledge.quickstart.com 4

Accessibility

Categories

Upload Details

Uploaded via as Adobe PDF

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Roadmap to the cloud for email Roadmap to the cloud for email Presentation Transcript

  • Roadmap to the Cloud for Messaging,Collaboration, and Communications 1 4/17/2012 © Chinook Communications
  • Messaging, Collaboration, andCommunications Primer Messaging  Collaboration  Communications  Email  Team Sites  UC  Calendaring  Document  Instant Messaging  Free/Busy Storage and and Presence, Voice  Contacts Management  Online/Audio  Online  Portals Conferencing Conferencing  Desktop  Phone Service Support Integrated  DIDs  Call Transfer/Hold  Auto Attendant  Response Groups  PSTN Audio Conferencing 2 4/17/2012 © Chinook Communications
  • SMB Cloud Trends  Cloud Messaging, Collaboration, and Communications for SMBs  Viewed as Utility Services, SMBs don’t need or want to build extensive IT expertise around commodity services  As Telecom shifts to Broadband, Voice shifts to becoming an IT Asset  Voice managed and delivered from Cloud along with other IT Utilities  SMBs want to cut costs and complexity from how telecom has been managed for 20 years  Reduce or eliminate dedicated links and WANs  Leverage Commodity Broadband and Cloud  IT for SMBs shifts to managing User Experience, Business Applications, and Network 3 4/17/2012 © Chinook Communications
  • Reference Case: Legacy IT  30 Employee Professional Services Firm  One IT Staff that was a billable resource as first priority, IT second priority  Lots of silos and vendors  Existing Messaging , Collaboration, and Communications servers in “wiring closet” on premise  Reliability issues and expensive break/fix/upgrade from IT consultants  Concerns with security and how to leverage latest technology  15 year old PBX with outdated phones, no remote support 4 4/17/2012 © Chinook Communications
  • Reference Case: Legacy IT Architecture PSTN – “legacy phone company” Internet • Calls in/out • Audio conferencing • T1 for Voice On Premise Phone System • PBX on premise • T1 for Voice Server Farm and Data Storage. • Email server, CRM, document sharing Other 3rd party relationships or on premise applications. • Adobe Connect for Online Meeting, Audio Conferencing • Server clients & separate control panels • Phones and devices • On premise IT staff 5 4/17/2012 © Chinook Communications
  • Reference Case: Messaging Solution  Messaging Requirements:  Wanted reliable messaging delivered from the cloud in a real datacenter but not co-locate their existing servers, and needed to upgrade to latest version of Exchange (2003 to 2010)  Managed Dedicated or Private Cloud solutions too expensive  Solution to meet requirements:  Reliable Hosted Exchange Server 2010 delivered from the cloud in a real datacenter, with redundant power and network that is secure and cost effective  Far less expensive than procuring a dedicated “cage” in a co- location facility 6 4/17/2012 © Chinook Communications
  • Roadmap to Hosted Exchange in the Cloud  Hosted Exchange 2010  Provision User Accounts and enable Exchange  Create any necessary Distribution Lists and Contacts  Test and Configure any 3rd party integration with Exchange  Migrate User Messaging Data  Configure MX records, Reconfigure Outlook Profiles, Go Live  Second Pass on Migrate User Messaging Data 7 4/17/2012 © Chinook Communications
  • Hosted Exchange 2010 in the Cloud On Premise Internet Cloud • Outlook 2010 Client • Mobile Devices 8 4/17/2012 © Chinook Communications
  • Reference Case: Collaboration Solution  Collaboration Requirements:  Secure Document Repository, not file server  Collaborate on documents effectively but securely, even with external people  Solution had to be cost effective and secure  Solution to meet requirements:  Hosted SharePoint 2010 in the cloud  Store Documents in Secure SharePoint Document Repository  Send links to document repository in email instead of attaching documents to messages 9 4/17/2012 © Chinook Communications
  • Roadmap to SharePoint in the Cloud  Hosted SharePoint 2010  Create and Configure Portal and Document Repository  Configure Users and Test Portal and Document Repository  Configure on premise workstations for SharePoint access and synchronization  Migrate Documents to SharePoint Document Repository  Redirect users to SharePoint and Go Live 10 4/17/2012 © Chinook Communications
  • Hosted Exchange 2010 and SharePoint 2010in the Cloud On Premise Internet Cloud • Outlook 2010 Client • Mobile Devices • SharePoint Clients 11 4/17/2012 © Chinook Communications
  • Reference Case: Communications Solution  Communications Requirements:  Leap frog PBX and leverage new technology with updated user experience that enables more effective communication, including remote and external users  Reduce costs related to telecom links and WAN, Audio Conferencing, and online meetings  Solution to meet requirements:  Hosted Lync Server 2010 delivered from the cloud  Use Lync for quick and secure communications, Audio Conferencing and Online Meetings  Cost offset from removing expensive on-premise PBX, telecom links and WAN by using Lync for the phone system with clients connected over commodity broadband 12 4/17/2012 © Chinook Communications
  • Roadmap to Lync in the Cloud  Phase 1 - Hosted Lync Unified Communications (UC)  Provision User Accounts for Lync UC Services  Instant Messaging and Presence, Online Conferencing, and Lync Calls including support for remote and external users  Phase 2 - Hosted Lync Phone Service  Enable Users for Lync Enterprise Voice and Unified Messaging, and Assign Phone Numbers  Create/Configure Auto Attendant and Response Groups  Schedule Number Port, redirect numbers to Lync, and Go Live  Decommission on premise PBX and dedicated Telecom and WAN Links 13 4/17/2012 © Chinook Communications
  • Hosted Exchange 2010, SharePoint 2010, andLync Server 2010 in the Cloud PSTN • SIP Trunks from Telecom Service On Premise Provider Internet Cloud • Outlook 2010 Client • Mobile Devices • SharePoint Clients • Phones and Lync Endpoints • Lync Client 14 4/17/2012 © Chinook Communications
  • Reference Case: On premise IT Summary All Messaging, Collaboration, and Communications services migrated to the cloud with client endpoints only on premise On Premise PSTN – “legacy Internet phone company” Internet • Calls in/out • Audio conferencing • T1 for Voice • Outlook On Premise 2010 Client • Mobile Phone System • PBX on premise Devices • VoIP relationship • SharePoint Server Farm and Data Storage. Clients • Email server, CRM, document • Phones and sharing Other 3rd party relationships or on premise Lync applications. Endpoints • Adobe Connect for Online Meeting, Audio Conferencing • Lync Client • Server clients & separate control panels • Phones and devices • On premise IT staff 15 4/17/2012 © Chinook Communications
  • Summary Roadmap for migrating Messaging, Collaboration,and Communications Services to Cloud  Step 1 - Hosted Exchange 2010  Safe, secure, and relatively easy onboarding and migration to start utilizing Cloud services  Step 2 - Hosted SharePoint 2010  Secure Document Repository  Security is integrated with Exchange – same user ID and Password  Step 3 - Hosted Lync Server 2010  Since it is a new service, very easy to deploy and startup  Initially, utilize basic services such as Instant Messaging, Audio Conferencing, Online Conferencing  Evaluate and phase in replacing on premise PBX with Lync as your phone system 16 4/17/2012 © Chinook Communications
  • Demo – Lync Phone Features  Placing and Receiving Calls  Simultaneous Ring  Voicemail  Call Transfer/Hold  Audio Conferencing and Online Meetings 17 4/17/2012 © Chinook Communications
  • Overview of Chinook Communications  Hosting division of implement.com started in 2006  First hosting company to integrate Hosted Office Communications Server 2007 with Hosted VoIP providers - 2008  First hosting company to deploy into production Lync Server 2010 Multitenant Pack for Partner Hosting – 2012  We offer Hosted Exchange 2010, SharePoint 2010, Lync Server 2010 with Enterprise Voice direct and through a reseller channel 18 4/17/2012 © Chinook Communications
  • © Chinook Communications