“Nothing undermines the communication of a
visionary change more than behavior on the part of
key players that seems inconsistent with the vision.”
John Kotter, Leading Change
− Learn about your local safety process
− Model safe practices at every opportunity
− Conduct leadership walkarounds and follow-through
− Allow time for supervisors and employees to participate in safety
− Consider the messages that your behavior and decisions may
send about your commitment to safety
− Consider the impact of all decisions on safety, as in
• Recruiting & promoting
• Providing resources
• Conducting performance evaluations
− Ensure that systems encourage safety and do not create
Show an Interest
− Review training and implementation progress
− Review how results are achieved, not just the results
− Review data and incidents with direct reports
− Ask questions about safety improvement efforts
• How these efforts are going?
• What are they targeting for improvement?
• Ask about safety committees and what they are doing?
• Ask what safety committees are planning?
• Ask about safety work orders (backlog, turnaround, etc.)