Mgt 216 final exam set 1
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Mgt 216 final exam set 1 Document Transcript

  • 1. MGT 216 Final Exam SET 1PLEASE DOWNLOAD THE ANSWERS HEREMGT 216 Final Exam 11) Which of the following are correct steps and order of steps in the ethicaldecision-making process?A. Moral consideration, moral decision, and moral behavior.B. Moral judgement, moral awareness, and moral behavior.C. Moral awareness, more cognition, and moral behavior.D. Moral awareness, moral judgement, and moral behavior.2) Discarding the few “bad apples” will solve all the ethical problems within anorganization.A. FalseB. True3) Which of the following statements is FALSE?A. Interest in business ethics began in the 1960s as researchers surveyedmanagers’ attitudes toward business ethics.B. The majority of companies now offer ethics trainingC. When entering a new job, most students believe they need to check theirethics at the door.D. The proliferation of unethical behavior is a problem primarily in Americanbusiness organizations.4) According to cognitive moral development theory, individuals move to a highermoral development stage.A. An individual’s level of moral reasoning does not change after he or shebecomes an adult.B. Every time they encounter a more difficult ethical dilemma.
  • 2. C. When there is a contradiction between his or her current moral reasoningstage and the next higher one.D. As they grow older.5) The type of language used when describing a situation affects moralawarenessA. TrueB. False6) Ethical conflict is almost exclusively influenced by individual differences.A. TrueB. False7) The _________________ states that an ethical decision should maximizebenefits to society and minimize harms.A. Principle of utilityB. Principle of valueC. Theory of cost-benefit analysisD. Principle of efficacy8) The _______________ approach to ethical decision making focuses on howpeople actually make decisions.A. RegulatoryB. PrescriptiveC. DescriptiveD. Illustrative10) According to a national opinion survey, identify the goal that employees didNOT rank among the top five.A. Ethical corporate behaviorB. Honest company communicationsC. Good pay
  • 3. D. Respectful treatment11) The U.S. sentencing guidelines use a “carrot and stick” approach tomanaging corporate crime. What is meant by the use of “carrot” and “stick”?A. The carrot dangles at the end of the stick as an incentive for organizations tobehave ethically.B. The carrot refers to the guidelines as “food for thought” and the stick refers tothe punishment if the guidelines are not followed.C. The carrot refer to incentives in the guidelines for behaving ethically and thestick refers to the punishment if the guidelines are not followed,D. None of the above.12) In the ___________ perspective, social responsibility is primarily a means ofavoiding economic harm that can be imposed by multiple stakeholders.A. Duty basedB. EconomicC. SocialD. Geographic13) People are rational economic actors motivated solely by self-interest.A. TrueB. False14) An organization can be convicted of a crime even if only one employeebreaks the law.A. TrueB. False15) Unlike managers, employees are generally not concerned about the ethicalbehavior of the organization they work for.A. TrueB. False16) Which of the following is TRUE?
  • 4. A. Employees tend to be rewarded for engaging in specific ethical behaviorsB. Rewards are better to control short-run ethical behavior.C. Rewards set the tone for what is expected and rewarded in the long term.D. Punishment is an inherently bad practice.17) Which of the following is FALSE?A. Roles reduce a person’s sense of individuality.B. Conflicting role expectations can cause increased incidences of lying.C. People enter organizations in a state of “role readiness.”D. Managers do not have roles as much as their subordinates do.18) The Tailhook Scandal is an example of:A. The ethical Pygmalian effect.B. Employees ignoring management’s clear message.C. Management focusing too much on the ends rather than the means.D. Social learning theory.19) Which of the following is FALSE?A. Actively disengaged employees have lower turnover and absenteeism.B. Engaged employees are more productive.C. Employee engagement is how committed employees are to their work.D. Actively disengaged employees cost the U.S. economy billions each year.20) Federal law prohibits discrimination against individuals with specificcharacteristics. Which of the following characteristics is not on that list (i.e.protected under Federal law)?A. SexB. Mental abilityC. ReligionD. Pregnancy
  • 5. 21) As a manager of ABC Corporation, you are in a tough situation. You mustsend an employee to work with your new client in Europe and Sam is clearly themost qualified candidate. However, ABC Corporation is located in an area whereseveral people of Sam’s race have been violently attacked. You must choose tosend Sam or Tonya. What should you do?A. Automatically send Sam to Europe because he is clearly the most qualified.B. Assign Sam to a new task and send Tonya to Europe.C. Automatically send Tonya to Europe without telling Sam he was considered.D. Ask Sam if he wants to go to Europe and discuss the situation.22) One of the higher performing employees in your group has recently hadfamily troubles. These personal issues caused him to be less flexible in his workschedule. For example, he has come in late some mornings and missed severallate afternoon meetings. However, he continues to be productive when he is atwork. As his manager, what should you do?A. Ignore the situation because he is generally a high performer and the situationis temporary.B. At the group meeting, make an example out of him and his unethical behaviorto deter other employee’s misbehavior.C. Reprimand the employee and put him on notice immediately.D. Institute flexible work hours for all employees in your group and arrangemeetings when everyone can be available.23) According to a survey of executives, most respondents would rather lie to anemployee about performance than confront them about performance problems.A. TrueB. False24) One of a manager’s most important responsibilities is to bring good peopleinto an organization.A. TrueB. False25) In this classic example of failing to protect its employees, __________ knewasbestos caused cancer as early as 1930. However, the company lied to itsemployees and used several tactics to cover-up the product’s effects.
  • 6. A. A.H. RobbinsB. McWane, Inc.C. Johnson & JohnsonD. Manville Corporation26) Despite a terrible disaster, ____________ demonstrated its ability to actswiftly and compassionately for multiple shareholders affected by the chemicalleak. The CEO even flew to the site one day after the incident to lend support.A. ExxonB. Manville CorporationC. MerckD. Union Carbide27) The idea that consumers have the right to safety, right to be heard, right tochoose, and the right to be informed came from _____________ in____________.A. The Food and Drug Act; 1906B. George W. Bush; 2004C. Theodore Roosevelt; 1930D. John F. Kennedy; 196228) The “moral person” component of ethical leadership:A. Tells employees how the leader is likely to behave.B. Demonstrates a reputation for ethical leadership among employees.C. Tells employees how the leader expects them to behave.D. Shows that ethics and values are an important part of a leader’s message.29) Weak organizational cultures are:A. Desirable if an organization wants diversity of thought and action.B. Undesirable in all situations.C. Desirable if an organization has few subcultures.
  • 7. D. Desirable if an organization wants behavioral consistency.30) According to the Executive Ethical Leadership Reputation Matrix,a/an_________ is an executive characterized as a strong “moral person” and a strong“moral manager.”A. Ethical leaderB. Hypocritical leaderC. Unethical leaderD. Ethically neutral leader31) Which of the following is FALSE?A. The ethics officer typically reports directly to the CEOB. The ethics officer can also be called “the director of ethics” or “director ofinternal audit.”C. The ethics officer is typically a middle-level managerD. The ethics officer can be hired from inside or outside the firm32) As an important component of _________’s ethics communication approach,Agent Dewright’s sample ethical dilemmas were emailed to all employees forresponses. It is a great way to engage from line employees as well as tocommunication the company’s strong commitment to ethics.A. Scott’s Paper ProductsB. Southwest AirlinesC. Texas InstrumentsD. USAA33) Research has shown that between ___________ of the information thatpasses through the grapevine is true.A. 70 to 90%B. 30 to 50%C. 10 to 30%D. 50 to 70%
  • 8. 34) Visitors to another culture will notice things that are important at home butmay not be important in the target culture.A. TrueB. False35) Spouses of high-level expatriate managers generally serve in a corporate“ambassador” role.A. TrueB. False36) Ethical issues are universal and do not vary from culture to culture.A. TrueB. False37) Which of the following is FALSE?A. Cross-cultural training can help an expatriate manager better adjust to the newcultures.B. Organizations are not affected by the expatriate family’s ability to adjust to thenew setting.C. Organizations are affected by the expatriate manager’s ability to adjust to thenew setting.D. Foreign language proficiency for non-English speakers in English-speakingcountries.38) Justice and fairness are universal human values. Therefore, specific beliefsand preferences about what is a fair allocation are also universal.A. FalseB. True39) A country’s sociopolitical environment increases the number of ethicalquestions a company must deal with.A. TrueB. False
  • 9. 40) _________ reflects acceptance of inequality and respect for social status andclass boundariesA. Low power distanceB. CollectivismC. IndividualismD. High power distance41) Which of the following is legal according to the Foreign Corrupt Practices Act(FCPA) passed in 1977?A. Kickbacks to win overseas contractsB. Grease payments to lower-level government officialsC. Payments to high ranking government officialsD. Bribes to political parties42) Which of the following is an example of a high power distance country?A. IndiaB. United StatesC. IsraelD. None of the above