QMR LABS PRODUCT & SERVICE OFFERINGS IN TECHNOLOGY ENABLED FACTORY OPERATIONS MANAGEMENT SYSTEM FOR THE FOOD PROCESSING INDUSTRY ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 1 MR Labs Improving on Improvements ….
QMR LABS: AN INTRODUCTION QMR LABS • Over Five years of Operations, with offices in Mumbai & Delhi • Solution Offering - IT Products & allied Services for Food Manufacturing Systems , focused on Operational Excellence • Rich Pedigreed Founding Team with Expertise in Manufacturing Systems – Design & Execution • Domain Expertise in generating Operational Excellence in Food Production Systems • Implemented Plant Operations Management Systems for global Food Companies, including • OSI Group - largest supplier for McDonalds • BMF - largest Turkey Processing company in Europe • Implemented Best Practices for Large Food Manufacturing companies ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 2 MR Labs Improving on Improvements ….
QMR LABS: THE TEAM AT THE TOP A. Mr. Birendra Bisht B. Ms. Susmita Pandey Founder & CEO, QMR Labs Co-founder & Head – Sales & BD • Academics • Academics B.Tech., IIT – Kanpur B. Pharm, BIT – MESRA PGDM, IIM – Lucknow PGDM, XIMB • Corporate Experience • Corporate Experience Technical Controlling, Thyssen Krupp Product Management – Private AG (Europe) Labels at Reliance Retail Managed Projects with L&T, Siemens Business Development, ICICI AG, and several others Lombard C. Mr. R.N Pandey Advisor, QMR Labs • Academics B.Tech., IIT – BHU • Corporate Experience Ex-ED (Operations) at SAIL India QMR Labs has more than 50 Man-years of Experience in Manufacturing Systems ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 3 MR Labs Improving on Improvements ….
QMR LABS: KEY COMPETENCIES FACTORY FOOD INDUSTRY TECHNOLOGY OPERATIONS EXPERTISE EXPERTISE EXPERTISE Implemented Portfolio of IT More than 50 Man- Business Solutions Products & Solutions, years of Plant for large, Global Food specific to Food Operations Expertise Companies Industry Hands-on experience Rich Domain Expertise Implementing Best Pool of Technically in Plant Operations, Practices in Food Competent Human Technical Controlling Industry Resources & Supply Chain QMR Labs has rich, In-house Expertise in the Food Industry, & Manufacturing Systems & Technology, having Implemented multiple IT-enabled Shop-floor Optimisation Systems with global Food Companies ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 4 MR Labs Improving on Improvements ….
QMR LABS: RECENT ACHIEVEMENTS Featured in the List of TOP 30 YOUNG ENTREPRENEURS by Business World, 2010 Successful Design & Implementation of a highly complex APO* System for Bernard Matthew Farms - the largest Meat Processing company in Europe, out competing global leader systems - INFOR Our Founder, Mr. Birendra Bisht has been chronicled in the latest Crossword Best-seller – THE FRESH BREW, that features top 25 Entrepreneurs from IIM- Lucknow Widely appreciated by Andhra Pradesh Government for design of a robust QUEING SYSTEM for Tirupati Devasthanam * Advanced Planning & Optimsation System ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 5 MR Labs Improving on Improvements ….
QMR LABS: OUR CLIENTELE QMR LABS: Partnering with the Best and Most Reputed Clients in their Performance Improvement Challenges FOOD INDUSTRY NON FOOD PROCESSING CLIENTS ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 6 MR Labs Improving on Improvements ….
Q-TECH: AN INTRODUCTION Q-TECH – QMR Labs’ In-house developed, Proprietary IT-enabled Shop-floor Operations Optimization System …. Q-TECH - THE SHOP FLOOR OPERATIONS MANAGEMENT SYSTEM • IT-enabled System that integrates all Factory Operations inside the Plant • Built after extensive research on & Solution Implementations of Global Best Practices in the Food Industry • Generates significant improvements in key Production Performance Metrics (KPIs) • Generates Sustainable Operations Excellence … with emphasis on Plant Operations Management, including Structured Data Capture, Performance Analysis and Decision-support ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 8 MR Labs Improving on Improvements ….
Q-TECH : TECHNOLOGY PLATFORM Q-TECH - MODULES ALLIED PLANT OPERATIONS MANAGEMENT SYSTEM SERVICES MATERIAL RECEIVING & ISSUANCES PROCESS FOOD SAFETY PRODUCTIO IMPROVEMENTS AUDITS N PROCESS Q- STATISTICAL TECH QUALITY PROCESS MANUFACTURING CONTROLLING ASSURANCE ANALYTICS TOTAL PRODUCTIVE MAINTENANCE (TPM) EMPLOYEE • Improved Plant Performance Metrics TRAINING BENEFITS • Improved Product / Process Quality • Co-ordinated Supply Chain Performance ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 9 MR Labs Improving on Improvements ….
Q-TECH: BUSINESS BENEFITS • Improved Factory Yield IMPROVED FACTORY • Higher Plant Availability & Throughput PERFORMANCE • Improved Resource & System Productivity • Process Controlling QUALITY SYSTEM • Better Product Quality • Supply Chain Quality Focus • Better Co-ordinated Supply Chain Performance OPERATIONS • Improved Customer Servicing IMPROVEMENT • Improved Visibility of System Performance • Minimizes Process Gaps LEAN OPERATIONS • Avoids Process Duplications • Tracks Improvement Projects - Progress & Impact, PROJECT real-time CONTROLLING • Gives the actual ROI for Improvement Projects ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 10 MR Labs Improving on Improvements ….
Q-TECH: BUSINESS BENEFITS (contd.) INTELLIGENT • Analytical Reports on Key System Metrics - REPORTING Productivity, Availability, Utilisation, Quality, etc. CENTRALISED DATA • Traces any Lot, Batch, Resource, Asset for all REPOSITORY details in the Production Process • Minimises Time Losses from Manual Reporting & OFFICE PRODUCTIVITY Analysis • More Competent & Motivated Labour Force INTANGIBLE • Improved Resource Utilisation for core BUSINESS BENEFITS Production activities Q-TECH brings real benefits to Companies in terms of improved Production Performance and sustainable Operational Excellence ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 11 MR Labs Improving on Improvements ….
Q-TECH: SERVICE OFFERING & DELIVERY MODEL Q-TECH IMPLEMENTATION OPTIONS Q-TECH: • LICENSING MODEL • HOSTED (SOFTWARE- AS-A-SERVICE) MODEL SERVICE PROPOSITION LICENSING MODEL PROCESS OPTIMIZATION • Q-TECH INSTALLED ON CLIENT SERVER • REMOTE/ON-SITE PRODUCT SUPPORT FOR GO- CUSTOMISATION & LIVE / IMPLEMENTATION PHASE • ANNUAL MAINTENANCE CONTRACT FOR IMPLEMENTATION REMOTE/ON-SITE PRODUCT SUPPORT IN THE POST-IMPLEMENTATION PHASE COMPETENCY DEVELOPMENT HOSTED (SAAS) MODEL PRODUCT HOSTING & • Q-TECH HOSTED BY QMR LABS DATABASE ADMINISTRATION • Q-TECH RELEASED TO CLIENT IN THE BETA LIVE PHASE, WITH REMOTE PRODUCT SUPPORT PRODUCT SUPPORT & • DATABASE MANAGEMENT & PRODUCT MAINTENANCE MANAGED BY QMR LABS ON A MAINTENANCE MONTHLY BASIS ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 12 MR Labs Improving on Improvements ….
Q-TECH: A CASE STUDY Q-TECH - PLANT OPERATIONS MANAGEMENT SYSTEM CLIENT • Shop-floor Operations Management System, that integrates all • Indian Subsidiary of a global Factory Processes Food Processing Company • Models all Factory Processes from Material Receiving Stage to Finished Goods Dispatch • Biggest Supplier to McDonalds • Analytical Tools to identify key parameters for Ops. Improvement • Multiple Production Lines • Root Cause Analysis & Project Management features to support spread across the country progression towards Operations Excellence Goal • Analytical Reports for instant visibility on key Performance • Wide Product Range Metrics, BUSINESS CASE BENEFITS • Achieve instant visibility on critical Factory Performance Metrics • Instant Visibility of critical Performance Metrics such as • Reduce Turn-around Time on Plant Factory Yield, Availability, and their Root-Cause Analysis Performance Reporting to a day • Reduced TAT on Plant Performance Reporting from over 10 • Reduce Turn-around Time for Man-days to Instant Reporting Customer Complaints handling to less • Reduced Turn-around Time on Customer Complaints than a day handling from more than 3 days to about 10 minutes • Achieve Suppliers’ Benchmarking on • Supplier’s Benchmarking on Product & Process Quality their Product & Process Quality • Material Accounting throughout the Production System ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 13 MR Labs Improving on Improvements ….
Q-TECH – MANUFACTURING ANALYTICS FRAMEWORK Q-TECH is supported by our World-Class Manufacturing Analytics framework for Operations Excellence … PROJECT STRUCTURED PROCESS DATA DECISION ROI EXECUTION & DATA CAPTURE ANALYSIS SUPPORT CALCULATION TRACKING PARETO / EFFORTS & TRACK KEY TRENDS / SPC EFFORT SPENT BENEFITS PARAMETERS / ROOT CAUSE ANALYSIS / … ESTIMATION BENEFITS IDENTIFY ROI GENERATED IMPROVEMENT SIMULATION PROJECT SELECTION OF OPTIONS PROJECTS ROI REPORTING … through which clients achieve tremendous boost in their Factory Performance metrics ↑ ∞ …Prepared by: Susmita PandeyQMR Labs 14 MR Labs Improving on Improvements ….