FNBE JAN 2013 -Effective Public Communication[FCOM 0102]TOH CHEE CHENG 0311122Effective Public Communication [FCOM 0102]Assignment 1(Question 3 )Toh Chee Cheng (0311122)
FNBE JAN 2013 -Effective Public Communication[FCOM 0102]TOH CHEE CHENG 0311122Question 3:Families are groups characterized by ongoing interdependence with long-termcommitments that stem from blood, law, or affection. While this is true, families often gothrough conflict when the children are in their adolescent years. Explain how conflicts atthis stage can be resolved and illustrate your ideas with some possible examples andscenarios.Interpersonal relationship exists between people who are interdependent, just like familymembers. Family refers to people who have long-term commitment to us that stem from blood,law or affection. Even though, the most intimate family will have conflicts. For instances,conflict between husband and wife, siblings, parents and children. Amongst all of the conflictcategories, the conflicts between parents and children is said to be the most critical. Adolescenceis a term used to describe the transition stage between childhood and adulthood. There is noscientific set age of adolescence, but usually adolescence refers to people between the ages of 11to 24. A research indicate that, parent-child conflicts are the results of child noncompliance toparental request, child‟s perception of their social control, while during adolescent, personalcontrol and also the larger issues such as trust and commitment between parents and children.This shows that parent-child conflicts operate in bidirectional manner. (Canary, Cupach, &Messman, 1995) Parents should pay more attention on their adult children because the mentaldevelopment during the adolescent year is considered unstable due to the hormone fluctuation.This may causes them to be susceptible by external influence which might mislead them to theastray. This is at worst if they do not have strong and close ties with their family members
FNBE JAN 2013 -Effective Public Communication[FCOM 0102]TOH CHEE CHENG 0311122especially parents. So, the conflicts arise between parents and children should be resolve once itis indicated. Conflicts at this stage can be resolved by few methods by adopting collaboratingconcept, negotiation and effective listening.Conflicts take place between family members and adolescences can actually resolve byadopting collaborating concept. In collaborating, a person focus on self and other person‟sneeds, so it is the ideal way to solve conflicts between family members and adolescences.Parents should respect their children‟s point of view if it is considerable and try not to controlover them. Adolescences started to grow maturely, they view themselves as an individual thatneed to be more independent. Thus, they often began to make decision on their own. Forexample, Adam is an 18- year- old Sijil Pengajian Malaysia ( SPM ) leaver, he wanted to takePsychology course in his tertiary studies, which he has strong interest towards Psychology field.In order to understand more on Psychology field, he did research thoroughly to collect sufficientinformation regarding the course syllabus, universities, career prospects and job scope of thePsychology graduation. After that, he informed his father about his decision. At first, his fatherunsupported him. His father wanted Adam to take Biology course, so that Adam could be asuccessful Biologist like him in the future, although he knew Adam dislike Biology. At thispoint, Adam did not give up, he tried to convince his father to change his father‟s opinion bytelling his father about the researched outcome he gained with determination and mature definiteview. Finally, his father decided to respect Adam‟s decision. His father was very proud of hisson as he has attached importance in his future. He was glad that Adam was willing to discusshis future with him. As a conclusion, the rational of both father and son has prevented conflictfrom further arising.
FNBE JAN 2013 -Effective Public Communication[FCOM 0102]TOH CHEE CHENG 0311122Next, conflicts at this stage can also be settled by negotiation. There are six steps in thenegotiation process. First of all is analyzing the negotiation situation. This can be illustrated bya case. Mr. Leong, father of a rebellious 16- year- old teenager, Louis, wanted to negotiate withhis son whereby his son wanted to quit school as he is not interested in studying. He thinks thatstudying is just wasting his time. Second step is planning for the upcoming negotiation. Mr.Leong tries to stop his son from quitting school by negotiation. Third step, organizing. Mr.Leong planned to talk to his son in the morning after his son had his breakfast, because he mighthave a calm mood during the moment, so he is more willing to listen. Forth step, gaining andmaintaining control. Mr. Leong talked with moderate tone to his son at dining room. Hepersuaded Louis to continue his studies as he is still young and immature, the community life istougher and complicated than he thought. However, Louis refuse to listen to his father, so Mr.Leong explained to his son patiently about why he is not suitable to quit school at his age andletting his son knows the benefits of studies. Here come to the fifth step, closing the negotiation.After some times, Louis began to accept his father‟s persuasion. When the negotiation is over,Mr. Leong flash back whether he has been express all his point as continuous improvement ofnegotiation.Furthermore, listening also plays an important role in resolving conflicts between familymembers and teenagers. Conflicts usually occur from the listening stage. This is because familymembers often interrupt before the children finish their thought, family members haveformulated a reply while the person is still speaking or parents do not pay attention while theirchildren are talking. Failure of listening can lead to misunderstanding and miscommunicationproblems. For example, Uncle Desmond had brought T- shirts from Thailand as souvenirs for
FNBE JAN 2013 -Effective Public Communication[FCOM 0102]TOH CHEE CHENG 0311122me and my sisters. I told him that, we can find T- shirts in any shopping complex. But, before Ifinish my speech, the adults around me had scolded me and said that I got no manner and I donot appreciate the gift. In fact, I just want to tell my uncle that T-shirt can be found anywhere,next time he can save the money up for other usage. At last, I did not say anything but walkaway because I felt so wronged. Thus, listening problems can actually fix if the correct listeningskills are adopted. Listening involves hearing, paying attention, understanding andremembering. If the adult could listen until I finish my speech, pay more attention to the details Ihave spoken, try to understand the messages I brought up in my speech and the attitude when Iam speaking, at last remember my motive, things could be turn out better. As a conclusion, payattention to the person who speaking can improve listening. Meanwhile, prevent and resolveconflicts between family members.Last but not least, there is a proverb, ”blood is thicker than water” written by Heinrichder Glîchezære in Reynard the Fox, epic Reinhart Fuchs, best describe the bonds of familywith common ancestry than those bonds between unrelated people. Home is a safety haven.„Home‟ can only considered as a „home‟ when there is existence of family members. Parents arejust like our back- up team, they are always there to support us, accompany us and will never leftus when we are be in trouble. They provide warmness and they are always willing to listen ourthoughts as long as we share it. They will concern about our feelings, comfort us when we aredepressed. There is a Chinese saying: “A person who lives to a hundred keeps his parentsworried for 99 years”. Parents will do all sort of things for their children. In my opinion, weshould communicate with parents more, respect them, and try not to do things that will breaktheir hearts. Treasure every moment with them, appreciate their selfless dedication for us, their
FNBE JAN 2013 -Effective Public Communication[FCOM 0102]TOH CHEE CHENG 0311122lovely children. Finally, practice collaborating communication, negotiation and effectivelistening to resolve conflicts and improve parent-child relationship.
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