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Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
Serious business
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Serious business
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Serious business

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  • 1. SERIOUS BUSINESS BY Queenie Ann Y. Ku
  • 2. BUSSINESS LETTER • It is written with a specific purpose: to apply for a job, to make a request, to file a complaint, to introduce a product or a person, and so on. • The letter writer may communicate with an individual, a group of people, an organization, or a business entity.
  • 3. CHARACTERISTICS OF A GOOD BUSINESS LETTER
  • 4. COMPLETENESS • It contains all the information needed • The five W’s (what, where, who, when, why) and H (how) are contained in the letter
  • 5. COMPLETENESS • It is also achieved if you indicate the complete name/s of the person/s you are writing to, his/her designation, his/her address, the date when the letter is written, and other details necessary for the addressee to understand the message.
  • 6. CONCISENESS • It is being brief • You say what you want to say in a few words • A good business letter is limited to one page, if at all possible • It should contain all the important information your reader needs to know, no more than that
  • 7. CONCISENESS • Conciseness is achieved by observing the following: 1. Eliminate wordy expressions 2. Omit the relative pronouns “that” and “which” and other unnecessary words in clauses whenever possible 3. Avoid overusing “ It is, It was, There is, There are, There was, There were” to begin your sentence 4. Avoid unnecessary repetition
  • 8. CORRECTNESS • It means observing the suitable level of language usage, appropriate words, right grammar, spelling, punctuation, and mechanics
  • 9. COURTESY • It denotes the polite or respectful behavior of a letter writer • Courteous messages strengthens goodwill between and among people • Courtesy stems from a sincere and tactful attitude • In both oral and written messages, you should omit expressions that belittle, irritate, or insult the header
  • 10. PARTS OF A BUSSINESS LETTER
  • 11. HEADING • Contains the writer's complete address and the date when the letter is written.
  • 12. INSIDE ADDRESS • Gives the reader’s complete name, title or designation, and address.
  • 13. SALUTATION • It is the formal greeting and begins with “Dear” and ends with a colon, not a semicolon or a comma.
  • 14. BODY • Conveys the message to the reader. The body should consist of single-spaced paragraphs with double spacing in between.
  • 15. COMPLIMENTARY CLOSE • It is the formal ending of the letter. • Examples include Very respectfully yours, Respectfully yours, Truly yours, Sincerely, Yours sincerely followed by a comma.
  • 16. SIGNATURE • It includes both the writer’s signature above the typed name.
  • 17. STYLES IN WRITING A BUSSINESS LETTER
  • 18. MODIFIED BLOCK OR INDENTED STYLE
  • 19. BLOCK STYLE
  • 20. THANK YOU 

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