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Politics and HCI

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How can HCI help political decision making, regional conflict resolution, peace ? Could participatory design, UCD, simulation and HCI research assist political decision making ?

How can HCI help political decision making, regional conflict resolution, peace ? Could participatory design, UCD, simulation and HCI research assist political decision making ?

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Politics and HCI Politics and HCI Presentation Transcript

  • Politics and HCI Panayiotis Zaphiris Centre for HCI Design
  • Politics of HCI Panayiotis Zaphiris Centre for HCI Design
  • Politics in HCI Panayiotis Zaphiris Centre for HCI Design View slide
  • Objective
    • Is there really a potential for HCI research on this topic ?
    • How does work we currently do fit with some of the themes?
    • Brainstorming…..
    Centre for HCI Design View slide
  • Why bother? Centre for HCI Design
  • Why Really bother?
    • Technology (e.g. bloging) is being used by grass root movements as a means of
      • Influencing (or hoping to influence) political decision making
      • Raising awareness about different political and social issues (e.g. environmental movement, anti-war movement, protection of whatever)
      • For organizing and mobilizing grass root movement
    Centre for HCI Design
  • Why Really bother? Centre for HCI Design
  • Why Really bother? Invent peace course/module at Stanford Centre for HCI Design
  • Why Really bother? Centre for HCI Design
  • Why Really bother? Centre for HCI Design
  • Why Really bother? Centre for HCI Design
  • Why Really bother?
    • Political parties and governments (some at least) are also using it to reach out to people:
      • For example CIA employees have been spotted on wikipedia ‘correcting’ articles that refer to USA foreign policy.
    Centre for HCI Design
  • Why Really bother? Centre for HCI Design
  • Why Really bother? Centre for HCI Design
  • Why Really bother? Centre for HCI Design
  • Why Really bother? Centre for HCI Design
  • Why Really bother? Centre for HCI Design
  • The case of Froutopia Centre for HCI Design
  • Froutopia Froutopia is a country far far away which borders in the West with Augatiganistan (baked eggs), in the East with Piperou (green peppers) and in the North West with the country of Boredom.  The history of Froutopia is full of stories of amazing heroism and shameful betrayal, with amazing human sacrifice and hate. Many many years ago the fruits and vegetables of Froutopia were the slaves of the greengrocers. Centre for HCI Design
  • Froutopia But everything changed dramatically with the sudden and unexplainable disappearance of Manolis the greengrocer.  The rest of the greengrocers scared about their future abandoned the country. In their panic the rest of the inhabitants of Froutopia did the same. The fruits taking advantage of the situation, declared their independence and voted for Emilios (the apple) to be their leader. They formed an army (chief of which was Fontas the walnut) and they all took an oath not to ever let a greengrocer get close to Froutopia again. Centre for HCI Design
  • The "people" of Froutopia Centre for HCI Design
  • Froutopia Some famous 'people' of Froutopia: Aimilios the Apple (the mayor of Froutopia) Fondas the Walnut (chief of the army) Vrasidas the Onion Maroulita the Lettuce Mata the Tomato Isaias the Celery Centre for HCI Design
  • Froutopia Centre for HCI Design
  • The History of Froutopia Centre for HCI Design The people's Republic of Northern Froutopia The Republic of Froutopia
  • The people of Froutopia Centre for HCI Design
  • The people of Froutopia Centre for HCI Design
  • How can “HCI” help
    • Or to put it better: How can the work we do help…
      • Ofcourse all our project do (or we want to believe they do) have a direct or indirect political value:
    Centre for HCI Design
  • How can “HCI” help
      • E.g. a policy element e.g. we hope(d) that the DRC study we did a few years ago will inform and influence government in the way they provide support to people with special needs. Make the web accessible for all.
      • E.g. a direct effect by collaborative projects with the government sector
      • E.g. an indirect effect since: “providing usable and accessible interfaces” in effect improves the quality of life of people ☺ [right]
    Centre for HCI Design
  • How can “HCI” help
    • Facilitate Conflict Resolution
      • In certain cases, electronic communication is the only means of talking to the ‘other side’.
      • How can we develop systems that can facilitate open discussion of such emotional and tense issues/situations?
    Centre for HCI Design
  • How can “HCI” help Can we analyse such online forums to understand better the dynamics and structures of such communication ? Centre for HCI Design
  • How can “HCI” help Can we build on this and simulate situations ? Centre for HCI Design
  • How can “HCI” help What about Social Networking websites as a means of building networks and contacts across the dividing line? What about user-generated content ? Could be empowering but could it also be risky ? What are the opportunities and challenges in doing this ? Centre for HCI Design
  • How can “HCI” help
    • Can we apply principles of Inclusive Design to such situations ?
      • e.g. culturally sensitive design
      • e.g. proper use of terminology and symbols
      • Can we apply our skills on ethnographic/contextual design to such situations ? E.g. by understanding better the situation before offering solutions (technological or not).
    Centre for HCI Design
  • How can “HCI” help Creativity workshops might give a chance for all voices to be heard. Might encourage collaboration and interaction among conflicting groups. Centre for HCI Design
  • How can “HCI” help What about Table top interactions? CHI 2008 paper “ A co-located interface for narration to support reconciliation in a conflict: initial results from Jewish and Palestinian youth “ What about cross generation groups ? What about special groups of people ? Centre for HCI Design
  • How can “HCI” help "Patient identification"  Often the cure of a genetic disease depends on reaching out to the 'enemy' (e.g. Leukemia patients searching for matching bone marrow donnors, or Thalassemia patients in need of blood donnors) What about identification of people killed, "missing in action" or prisoners of war? Centre for HCI Design
  • How can “HCI” help How would things be different today if the Florida ballot had went through proper usability testing !! ?? Centre for HCI Design
  • How can “HCI” help What about HCI directly influencing political practise and political decision making ? For example: Can we help political decision makers zoom into the problems ? search for answers/solutions? Centre for HCI Design
  • How can “HCI” help Centre for HCI Design
  • How can “HCI” help E.g. the Information Visualization work by Ben Shneiderman. Centre for HCI Design
  • How can “HCI” help What else ? Centre for HCI Design