HCI & Peace Panel Presentation

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My HCI & Peace panel presentation at CHI 2011 focusing on work we did in Cyprus to build bridges of communication through technology

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HCI & Peace Panel Presentation

  1. 1. CHI 2011 – HCI & Peace Panel Using Technology to Build Bridges of Communication “ The case of Cyprus Dr. Panayiotis Zaphiris > Associate Professor panayiotis.zaphiris@cut.ac.cy | http://www.zaphiris.org/
  2. 2. Never thought, I will have a chance to present on this topic at a conference like CHI. Goal of the work presented was never to advance science or generate wonderful user interfaces nor to attract funding or publish in strong journals and conferences. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Points to note
  3. 3. <ul><li>Short historical overview of Cyprus issue/conflict/problem </li></ul><ul><li>Pieces from old slides and projects </li></ul><ul><li>A new project and new ideas </li></ul><ul><li>Some questions on how HCI can help </li></ul>Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Structure
  4. 4. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Let’s set some context - Cyprus
  5. 5. <ul><li>Around 1 million population (82% Greek Cypriots, 18% Turkish Cypriots – other small communities: Armenians, Maronites, Latins) </li></ul><ul><li>Member of EU since 2004 (presidency of EU in second half of 2012) </li></ul><ul><li>Around $30,000 GDP per capita (which is equal to the average of EU) </li></ul>Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Some facts
  6. 6. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Cyprus
  7. 7. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011
  8. 8. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011
  9. 9. <ul><ul><ul><li>The political dimension and underlining geo-strategic interests of various players. </li></ul></ul></ul><ul><ul><ul><li>The human dimension </li></ul></ul></ul><ul><ul><ul><ul><li>Thousands of dead/missing (around 10,000 - 1% of population) </li></ul></ul></ul></ul><ul><ul><ul><ul><li>More than 40% of population displaced </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Economic structure reshuffled in the re-establishment of the collapsed economy </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Cut off social links and social structure </li></ul></ul></ul></ul>Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Dimensions of conflict
  10. 10. Case 1: Cyprus-L mailing list Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Using Technology to Build Bridges of Communication
  11. 11. Case 2: Peace-Cyprus.org Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Using Technology to Build Bridges of Communication
  12. 12. <ul><ul><li>Peace-Cyprus.Org was launched on the 15th of June 2000 </li></ul></ul><ul><ul><li>Goal - Promoting the use of technology in the peace-building efforts for the Cypriot people </li></ul></ul><ul><ul><ul><li>To provide an environment for all people of Cyprus to express themselves </li></ul></ul></ul><ul><ul><ul><li>etc </li></ul></ul></ul>Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Peace-cyprus.org
  13. 13. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Peace-cyprus.org activities
  14. 14. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Peace-cyprus.org activities
  15. 15. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011
  16. 16. <ul><ul><ul><li>Facilitate the sharing of stories (old and new) and hear the other view </li></ul></ul></ul><ul><ul><ul><li>Project funded from Fulbright commission through a student project (Alice Wang from Georgia Tech) </li></ul></ul></ul>Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Case 3: Digital Shared Narratives
  17. 17. <ul><ul><li>Focus groups, brainstorming sessions, prototyping. UCD approach </li></ul></ul>Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 Case 3: Digital Shared Narratives
  18. 18. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011
  19. 19. <ul><ul><li>Or to put it better: how can the work we do help such situations ? </li></ul></ul>Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 How can “HCI” help
  20. 20. <ul><li>Facilitate Conflict Management </li></ul><ul><ul><li>In certain cases, electronic communication is the only means of talking to the ‘other side’. </li></ul></ul><ul><ul><li>How can we develop systems that can facilitate open discussion of such emotional and tense issues/situations? </li></ul></ul>Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 How can “HCI” help
  21. 21. <ul><ul><li>Can we analyse such online forums to understand better the dynamics and structures of such communication ? </li></ul></ul>Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 How can “HCI” help
  22. 22. Can we build on this and simulate situations ? Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 How can “HCI” help
  23. 23. <ul><li>Can we apply principles of Inclusive Design to such situations ? </li></ul><ul><ul><li>e.g. culturally sensitive design </li></ul></ul><ul><ul><li>e.g. proper use of terminology and symbols </li></ul></ul><ul><ul><li>Can we apply our skills on ethnographic/contextual design to such situations ? E.g. by understanding better the situation before offering solutions (technological or not). </li></ul></ul>Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 How can “HCI” help
  24. 24. Creativity workshops might give a chance for all voices to be heard. Might encourage collaboration and interaction among conflicting groups or/and identify common ground. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 How can “HCI” help
  25. 25.   Often the cure of a genetic disease depends on reaching out to the 'enemy' (e.g. Leukemia patients searching for matching bone marrow donors, or Thalassemia patients in need of blood donors). How can technology/HCI help here ? Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy CHI 2011 How can “HCI” help
  26. 26. Dr. Panayiotis Zaphiris | panayiotis.zaphiris@cut.ac.cy What else ? – Thanks.

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