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[object Object],Jennings School District
JSD Technology Support  End of Year Report ,[object Object],[object Object],[object Object],[object Object],[object Object],2008
[object Object],[object Object]
Technology 2009 1. Fiber WAN 2.  QWK2LRN Infrastructure 3. Cabling 4. LAN/Wireless 5. QWK2LRN Thin-Client 6. VOIP Phone System JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Milestone
12. ERATE Application Academic Years 13. Handheld Initiative P3 14. New Firewall 15. New Charging Station  Solution 16. JETS Move 17. New Phone System for  JETS 18. JETS Move 19. Dedicated Server Room  at JETS Building 20. New office space for  Tech at Woodland JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Technology Summary 2007/2008 Milestone 21. A+ Learning  Software (JETS)
22. Handheld Initiative P4 23. Tech Classroom  Initiative 24. New office space for  Steve at JETS Building 25. Wireless Hot-Spots  Junior High School 26. Wireless Hot-Spots  Senior High School 27. Annual Contracts 28. Website 29. SIS Replacement 30. Perkins Grant 30. Handheld Initiative P5 JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Technology Summary 2007/2008 Milestone
1. ATT ERATE Meeting 2.  USAC Conference 3. 470s Submitted 4. RFP Phone System 5. RFP LAN/Wireless 6. RFP Fiber-Optic WAN 7. 28-Day Waiting Period  for Bids 8.  471s Submitted 9. Selective Review JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Technology ERATE Summary 2007/2008 Milestone 10. Selective Review
1. ComputerWorld  2.  Supported Woodland Career Day 3. Supported Mentor Day  at Fairview JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Technology Summary 2007/2008 Milestone
 
 
 
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],Mitchell Report Summary
[object Object],[object Object]
[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object]
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
1. Developing Technology District-Wide Policies ,[object Object],[object Object],[object Object],[object Object],[object Object]
2. Defining Expectations of the    Technology Support Position This position focuses on how to deliver support services that are required as determined and defined by teachers and administrators. The technology support staff is diligent in maintaining positive relationships with school staff.
The Technology Support Role May Include: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
3. Interpersonal Skills of the Technology    Support Staff: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
4.  Supervision and Evaluation – Provides feedback    of technology support It is important to measure both the actual service that is provided and the effectiveness of the processes used to provide support. The ultimate goal is to assess quality. Supervision monitors performance and assures continued improvement to meet expectations. Evaluation highlights current performance and identifies potential issues and improvements that could be made. Role clarity on the part of the school board in this area is essential. Carefully designed policies and procedures guide the supervision and evaluation system.  Measurements should align with current evaluation processes and must be relevant and consistent.  When roles and responsibilities have been identified, they can be crafted into elements of an evaluation instrument.
[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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JSD Technology Support End of Year Report

  • 1.
  • 2.
  • 3.
  • 4. Technology 2009 1. Fiber WAN 2. QWK2LRN Infrastructure 3. Cabling 4. LAN/Wireless 5. QWK2LRN Thin-Client 6. VOIP Phone System JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC Milestone
  • 5. 12. ERATE Application Academic Years 13. Handheld Initiative P3 14. New Firewall 15. New Charging Station Solution 16. JETS Move 17. New Phone System for JETS 18. JETS Move 19. Dedicated Server Room at JETS Building 20. New office space for Tech at Woodland JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Technology Summary 2007/2008 Milestone 21. A+ Learning Software (JETS)
  • 6. 22. Handheld Initiative P4 23. Tech Classroom Initiative 24. New office space for Steve at JETS Building 25. Wireless Hot-Spots Junior High School 26. Wireless Hot-Spots Senior High School 27. Annual Contracts 28. Website 29. SIS Replacement 30. Perkins Grant 30. Handheld Initiative P5 JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Technology Summary 2007/2008 Milestone
  • 7. 1. ATT ERATE Meeting 2. USAC Conference 3. 470s Submitted 4. RFP Phone System 5. RFP LAN/Wireless 6. RFP Fiber-Optic WAN 7. 28-Day Waiting Period for Bids 8. 471s Submitted 9. Selective Review JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Technology ERATE Summary 2007/2008 Milestone 10. Selective Review
  • 8. 1. ComputerWorld 2. Supported Woodland Career Day 3. Supported Mentor Day at Fairview JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN Technology Summary 2007/2008 Milestone
  • 9.  
  • 10.  
  • 11.  
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.  
  • 20.
  • 21.
  • 22. 2. Defining Expectations of the Technology Support Position This position focuses on how to deliver support services that are required as determined and defined by teachers and administrators. The technology support staff is diligent in maintaining positive relationships with school staff.
  • 23.
  • 24.
  • 25. 4. Supervision and Evaluation – Provides feedback of technology support It is important to measure both the actual service that is provided and the effectiveness of the processes used to provide support. The ultimate goal is to assess quality. Supervision monitors performance and assures continued improvement to meet expectations. Evaluation highlights current performance and identifies potential issues and improvements that could be made. Role clarity on the part of the school board in this area is essential. Carefully designed policies and procedures guide the supervision and evaluation system. Measurements should align with current evaluation processes and must be relevant and consistent. When roles and responsibilities have been identified, they can be crafted into elements of an evaluation instrument.
  • 26.
  • 27.