Creating a sensible cold-chain !
by Umesh Naik
PROCESSING STORAGE
RAW
MATERIALS
CUSTOMERSMARKETINGDISTRIBUTION
EQUIPMENT INFRASTRUCTURE
SERVICE
PROVIDERS
CONSUMERSALESLO...
REEFER TRANSPORT
LOAD / UNLOAD
DISTRIBUTOR
SEC. TRANSPORT
RETAIL
CONSUMER
PACKED
STANDARD
TRANSPORT
COLLECTION
CENTRES
PRO...
Homes
Farm
Collection
Centers
Main Distributor
Franchisee
Shops
City
Centre
Small Dist.
• To provide the objective evidence of quality.
• To assure adequate control is maintained
throughout the manufacturing pr...
• Quality – reduction in Complaints
• Consistency
• Transparency
• Efficiency
• Improvements
• Reduces wastages
• Improves...
• a set of procedures that cover all key
processes in the business;
• monitoring processes to ensure they are
effective;
•...
• Implementation of Food Safety
• Comply with Statutory and Regulatory
requirements
• Evaluate and assesse Complaints
• Di...
• Quality – reduction in Complaints
• Consistency
• Transparency
• Reduces wastages
• Improves costs
• Efficiency
• Improv...
• Wider acceptance to the Quality Management Standard
• Provide a significant competitive advantage to the company.
• Esta...
Qvolution
Quality in Everything
ISO 9000
Benefits
HR Development Monitoring Export
Potential
Traceability
Improves
Financi...
Focuses on -
• personnel training and qualification;
• controlling the product design; documentation; purchasing;
• produc...
Pre assessment - readiness
Implement
Manual and Procedures
Training of MR, Core group
Develop basic system
Gap identificat...
Qvolution
Quality in Everything
QUALITY
CULTURE
PROCESSES, PROCEDURES, SOPs
CUSTOMER FOCUS AND SATISFACTION
SPECIFICATIONS...
Qvolution
Quality in Everything
1. To guarantee the quality of goods in the hands of the
customer
2. To assure quality of ...
Why QMS
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Why QMS

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The need for Quality Management

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Transcript of "Why QMS"

  1. 1. Creating a sensible cold-chain ! by Umesh Naik
  2. 2. PROCESSING STORAGE RAW MATERIALS CUSTOMERSMARKETINGDISTRIBUTION EQUIPMENT INFRASTRUCTURE SERVICE PROVIDERS CONSUMERSALESLOGISTICS FACTORIES LOCATIONVENDORS LEGAL R&D / NEW PRODUCTS TRANSPORT Post ManufacturingPre Mfg Manufacturing Information Technology FINANCE QUALITY Human Resources
  3. 3. REEFER TRANSPORT LOAD / UNLOAD DISTRIBUTOR SEC. TRANSPORT RETAIL CONSUMER PACKED STANDARD TRANSPORT COLLECTION CENTRES PROCESSING PLANT TRANSPORT COMPLAINTS Returns DISTRIBUTOR
  4. 4. Homes Farm Collection Centers Main Distributor Franchisee Shops City Centre Small Dist.
  5. 5. • To provide the objective evidence of quality. • To assure adequate control is maintained throughout the manufacturing process and other related activity like purchase sales administration, maintenance, safety, etc. • To assist improvements by continuously evaluating, reviewing and verifying the processes.
  6. 6. • Quality – reduction in Complaints • Consistency • Transparency • Efficiency • Improvements • Reduces wastages • Improves costs • INCREASED PROFITS
  7. 7. • a set of procedures that cover all key processes in the business; • monitoring processes to ensure they are effective; • adequate records; • checking output for defects, with appropriate corrective action where necessary; • regularly reviewing individual processes and the quality system itself for effectiveness; and • facilitating continual improvement.
  8. 8. • Implementation of Food Safety • Comply with Statutory and Regulatory requirements • Evaluate and assesse Complaints • Disposition of non quality products • Traceability • Responsibility / authority • Training and Resources • Specify / document / review corrective actions • Review / determine causes and avoid recurrence of non conformities
  9. 9. • Quality – reduction in Complaints • Consistency • Transparency • Reduces wastages • Improves costs • Efficiency • Improvements  ISO 9001 (Quality Management)  ISO 14000 (Environment)  ISO 22000 (Food Safety/HACCP)  OHSAS  BRC (retail focus)
  10. 10. • Wider acceptance to the Quality Management Standard • Provide a significant competitive advantage to the company. • Establish a Positive Quality Attitude and Management’s Commitment to continuous improvement • Implement Prevention attitude throughout the company • Establish and implement Clear, well documented procedures • Provide adequate Quality Training to everyone in the company • Helps focus on customer needs • Independent third party audits ensures evidence of compliance with quality system. • Assurance of product Quality, Consistency, Food Safety • Enhanced marketability • Ensure the involvement of the Head of the organization and other functions
  11. 11. Qvolution Quality in Everything ISO 9000 Benefits HR Development Monitoring Export Potential Traceability Improves Financial Performance Innovation & Improvement Customer Orientation Marketing Advantage Recognition Quality consistency Confidence creation Productivity Improvement Demonstrability Documentation Brings clarity Creates Effective QMS Legal Aspects
  12. 12. Focuses on - • personnel training and qualification; • controlling the product design; documentation; purchasing; • product identification and traceability at all stages of production; • controlling and defining production and process; • defining and controlling inspection, measuring and test equipment; • product acceptance; controlling nonconforming product; • instituting corrective and preventive action when errors occur; • labeling and packaging controls; • handling, storage, distribution and installation; • records; responsibilities; • data analysis;
  13. 13. Pre assessment - readiness Implement Manual and Procedures Training of MR, Core group Develop basic system Gap identification Assessment by Certifying body Pre certification assessment Gap closures Management Reviews Internal Audits Certification All DH All DH, Consult MR, HR, Consult Certification Body Consultant MR, All DH MR, Management MR , Core Group Certification Body MR, All DH MR,Consultant MR,Consultant Responsibility Activities Selection of Consultant, MRManagement 2 2 2 Months 2
  14. 14. Qvolution Quality in Everything QUALITY CULTURE PROCESSES, PROCEDURES, SOPs CUSTOMER FOCUS AND SATISFACTION SPECIFICATIONS, DATA BASED PROBLEM SOLVING R E S O U R C E S I M P R O V E M E N T M E A S U R E S A W A R E N E S S PLAN FOR ‘ BEST IN CLASS’ Quality Policy Reduce Rework
  15. 15. Qvolution Quality in Everything 1. To guarantee the quality of goods in the hands of the customer 2. To assure quality of goods at every stage of manufacture. 3. To ensure consistency in quality 4. To, ultimately, satisfy the customers through best quality. 5. To upgrade quality 6. To reduce rejections, wastage. 7. To fulfill statutory requirement 8. To have a competitive edge over others 9. To achieve recognition in the industry. 10. To have an organized way of producing best quality.

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