A look at the most common frustrations users have when moving to Microsoft Office 2007, and how you can avoid them!
Session delivered by Paul Woods at OfficeDevCon08 in Sydney, Australia - 14/15 November 2008
http://www.thenewpaperclip.com
http://www.paul-woods.com
17. “ The Word 2007 ribbon is without a doubt the most counter productive piece of sh*t product that MS has ever pushed out. I have just two questions – are they smoking crack and do they work in the real world?”
47. Realise that it isn’t a technology problem, it is a people problem Don’t just train them... persuade them...
48.
49. Treat it like a sales campaign Who are the decision makers? What decision are they making? Who are the influencers? What information do they need? What information don’t they need? How can you accelerate their decision process? How can you reinforce the value that you have delivered?
50. 1 2 3 4 5 6 7 8 9 10 The Most Common Common Common Office 2007 User Frustrations (... and how to avoid them)