About Currently Working as Technical Consultant | Project: Uninor - Telecom Services
• Experienced in CRM , Service Fulfillment, Order Management, MIS, Provisioning and IT Governance
• Handling End to End flow of business process of Telecom Order management and Activation Process
Client Handling -
Business Operation Performance
Regular meetings with client to ensure his trust on application/resources.
Proper and validated updates for all requirements from client.
Ensured escalations are at minimum level in operations by coordinating with client IT Teams
Application Support and Management -
Impact analysis for any changes in application.
Monitoring of the appl...