Lift12 workshop conductor

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The co-design workshop animated at lift 12 :
help us to imagine tools and services for ederly people in situation of social housing

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Lift12 workshop conductor

  1. 1. Erasme Digital innovation for administrationsEducation / Culture / Aging / Territories
  2. 2. A Team of 13 peopleDeveloppers, Users centric designers, in a very rural area
  3. 3. AgingEducation Culture Territories ● Digital innovation for administrations ● Watching emerging technologies ● Co-design and open innovation ● Trials and new services design ● Dissemination
  4. 4. Host● European project within 4 countries (France, England, Italy, Spain)● Imagine new tools and services for elderly people ○ Social housing ○ 65 years old and more ○ Some dependant and handicaps● Private and public resources providers
  5. 5. Co-design workshops● Learn by doing● Involve user at the top of the process● Make technical prototypes and short- loop feedback● Listen to what doesnt work and what is not said● Anticipate conditions of success
  6. 6. Two specific neighbourhoods LYON 9 – La DuchèreMajor Housing Center Built in the Sixties, Urban reorganization, Eco-development.LA MULATIERE - Le Confluent Popular district Urban project
  7. 7. LA MULATIERE – Quartier du Confluent Old City Hall Les Balanciers - 1965 39 flats 65+ : 38 % families L’Ecluse - 1950 66 flats 65+ : 23% families
  8. 8. L’ECLUSE
  9. 9. LYON 9ème – La DuchèreNelson Mandela - 2011 80 flats,½ for diseable people La Barre 230 - 1963320 flats (next demolition) Social Center Le Château - 1964 293 flats 65+ : 22% families
  10. 10. Goals of #lift12 workshop ● Help us to imagine services for ederly people in situation of social housing ● Share our work about co-design and tools
  11. 11. 1. It is difficult for me to buy my ● Familynewspaper every day Resources ● Medical and social support at home2. Some of my neighbours do ● Institutions and Associationsnot have any family care in case ● Neighboursof bad situation ● Shops ● Online ressources (Web2.0, culture, etc) Relationnal synergy/animation Needs Ideas Personnal longterm enrichment Services Economical model 1. A daily jogger registred online buy ● Tablets and bring the newspaper (england) : ● Internet of things (RFID) http://www.goodgym.org/ ● Augmented reality ● Collaborative work 2. A digital LED/Lamp system shows ● ... mutualy to neighbours if they are at home and how they feel (france) : PeerCare (MarkerCloke) Tools
  12. 12. Co-design method Use an emotional way to explore the real needs, think without constraints and imagine solutions
  13. 13. Identity of your character Read the timeline, daily schedule of your character and modify it.
  14. 14. NeedsDraw the daily travels Identify positive / negative experience(satisfied/ unsatisfied needs)
  15. 15. Categories Public presentation of the needs.Together, we categorize needs by family.Bring needs or (positivexperience too) on the panel of the family
  16. 16. Imagine ideas Write on your paper basic ideas of solutions related to these needs Beware of the "forbiden words" list ● Internet ● Connected/connection ● File/folder ● Any registred trademark or technology
  17. 17. Are some web2.0 toolsdesigned for seniors ?
  18. 18. And if objects could talk ?
  19. 19. If I could control distant photo frames
  20. 20. If we could contribute to a collective panel http://groupzap.com/b/dkc2bv69965i/
  21. 21. If data could be centralised and actions automatized http://ifttt.
  22. 22. Other tools
  23. 23. Services Remix the groups by family of needs. Focus on one idea coming from precedent step in each group Try to imagine a complete service and its condition of success
  24. 24. Conditions of success ● Resources animation & relational synergy ● Personal long-term enrichment ● Pleasure and ergonomic ● Suitable economical model and process
  25. 25. Resources Relationnal synergyNeeds Needs Ideas Personnal enrichment Economical model Services Tools
  26. 26. Thank you Patrick Vincent pvincent@erasme.org Johnatan Landais landaisjonathan@gmail. com http://www.erasme.org

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