Knowledge Management For Small Business

Knowledge Management For Small Business

What Is Knowledge Management? Knowledge Management is the process of organising the information gathered during the running of the Organisation. Knowledge Management and Small Business

Some Examples of use: * Managing Your OH & S Responsibilities and Information * A centralised location for all policies and procedures that is easy to use * Up to date records on Client Contacts – What, When, Who, Where * Collaborative space for new product development Knowledge Management and Small Business

Some Examples of use:

* Managing Your OH & S Responsibilities and Information

* A centralised location for all policies and procedures that is easy to use

* Up to date records on Client Contacts – What, When, Who, Where

* Collaborative space for new product development

Knowledge Management and Small Business * Extranets * Wikis * Email * Web Sites Some of the tools available:

* Extranets

* Wikis

* Email

* Web Sites

Knowledge Management and Small Business Extranets * Platforms for Collaboration * Libraries of Information * Available where-ever there is an internet connection

Extranets

* Platforms for Collaboration

* Libraries of Information

* Available where-ever there is an internet connection

Knowledge Management and Small Business Wikis * Wikipedia * Easy to use Collaborative tool * Build your own Orgo-Pedia

Wikis

* Wikipedia

* Easy to use Collaborative tool

* Build your own Orgo-Pedia

Knowledge Management and Small Business Email * Record of Communication * Legally required to keep particular emails * Used to manage information storage

Email

* Record of Communication

* Legally required to keep particular emails

* Used to manage information storage

Knowledge Management and Small Business Website * Keep copies of old information * Public Knowledge * Be Aware of Google Cache

Website

* Keep copies of old information

* Public Knowledge

* Be Aware of Google Cache

Knowledge Management and Small Business * Good Knowledge Management Gives You An Edge * Make Sure It's Easy To Use * Ensure that it is secure * Encourage Your Employees To Take Part Be Willing to Tap Into Their Creativity

* Good Knowledge Management Gives You An Edge

* Make Sure It's Easy To Use

* Ensure that it is secure

* Encourage Your Employees To Take Part Be Willing to Tap Into Their Creativity

Mini Presentation for the Illawarra Small Business Club on Knowledge Management and Small Business presented by James Purser – Director collaborynth.com.au