Communication skills enhancement


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This is a presentation for all people (teachers, job finders, college graduate and etc.) College students especially should practice their english so they can easily find a job. This presentation can help you build confidence and you can learn tips to enhance your communication in english and speech.

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Communication skills enhancement

  1. 1. COMMUNICATION SKILLS ENHANCEMENT May 26, 2010 College of Nursing, CCP
  2. 2. Introduction <ul><li>Needs/expectations </li></ul><ul><li>Communication skills </li></ul><ul><li>English and your career </li></ul>
  3. 3. You and your English <ul><li>Self-knowledge </li></ul><ul><li>Self-esteem </li></ul><ul><li>Build confidence </li></ul><ul><li>Visualize, actualize, </li></ul><ul><li>and prayerize </li></ul>
  4. 4. 5Ws and H Why To/With Whom Where When How What
  5. 5. LISTEN UP <ul><li>The most basic of all human needs is the need to understand and be understood. The best way to understand people is to listen to them. </li></ul><ul><li>– Ralph Nichols (from the blog site: Speaking of Listening ) </li></ul>
  6. 6. CCAT (Wolvin and Coakley (92)) <ul><li>Comprehensive </li></ul><ul><li>Critical </li></ul><ul><li>Appreciative </li></ul><ul><li>Therapeutic </li></ul>
  7. 7. To Listen Better <ul><li>Make notes – “memory is notoriously unreliable” </li></ul><ul><li>Define purpose – Why? Who? What? </li></ul><ul><li>Be attentive – tune in or tune out </li></ul><ul><li>Be sensitive – tone, choice of words </li></ul>
  8. 8. SPEAK UP Grammar Review 5 Ws and 1 H Speech Confidence Level Say what you mean; mean what you say.
  9. 9. Tough sounds Tank Team Taught Fate Think Theme Thought Fifth That Them Though Father
  10. 10. Tough Sounds 2 fill sick dip fist feel seek deep feast bag cap slam bug cup slum
  11. 11. Stress lab oratory tem perature ce remony in ventory ac curate ad mirable com fortable co lleague spe ci fic re sus citate as so ciate dis trib ute per cen tage de ter mine con trib ute ad min ister diag nos tic super vi sion ante ce dent anes the sia inter fer ence incon clu sive
  12. 12. Emphasis <ul><li>“ You need not worry. Your life will not be a constant struggle. Yes, there will be hard times and challenges, but don’t you dare dwell on them. God has lined up the right breaks, the right opportunities, the right people in your future. Those hard times will end and will give way to the best of times.” </li></ul><ul><li>  </li></ul><ul><li>(Joel Osteen) </li></ul><ul><li>  </li></ul>
  13. 13. Write it down <ul><li>Introduction </li></ul><ul><li>  </li></ul><ul><li>EQuIP </li></ul><ul><li>  </li></ul><ul><li>Closing </li></ul><ul><li>  </li></ul>
  14. 14. Useful Phrases/Expressions that connect ideas: <ul><li>Example : for example, to illustrate, for instance </li></ul><ul><li>  </li></ul><ul><li>Time/Sequence: first, next, lastly, finally </li></ul><ul><li>  </li></ul><ul><li>Addition: furthermore, moreover, in addition, besides </li></ul><ul><li>  </li></ul><ul><li>Result: result in, lead to, therefore, thus, hence </li></ul><ul><li>  </li></ul><ul><li>Cause and effect: due to, owing to, since, because </li></ul><ul><li>  </li></ul><ul><li>Comparison and contrast: similarly, likewise, on the contrary, on the other hand </li></ul><ul><li>  </li></ul><ul><li>  </li></ul>
  15. 15. The Secret of Communicating
  16. 16. <ul><li>Each of us wears a Halloween mask all year long. We have to, to keep our nerve endings hidden. To keep our hopes, and needs, and hang-ups, our fears and pride, and prejudices, our irrationalities and our cry buttons from hanging out for everyone to stare at. </li></ul><ul><li>  </li></ul><ul><li>Or step on. </li></ul><ul><li>  </li></ul>
  17. 17. <ul><li>We wear these shells to work, to lunch, to meetings, and to church. We always keep them handy for when friends drop in. And adjust them for which friends drop in. </li></ul><ul><li>It’s this shell, whether it be button down, Edwardian or denim, that confuses a lot of us in communicating. If we’re not careful, we find ourselves talking to a mannequin, instead of to the man inside. </li></ul>
  18. 18. <ul><li>Shell-talk forgets that inside each of us, no matter how old or young we are, is a person who is worried about his money, his age, his looks, his health, his happiness, his family, and whether people like him. Or hate him. Or worse, simply ignore him. </li></ul>
  19. 19. <ul><li>The secret of communicating, then, is to crack the shell, to talk to the man inside the man. </li></ul><ul><li>  </li></ul><ul><li>Simple it is, but easy it isn’t. </li></ul><ul><li>  </li></ul><ul><li>It takes an uncommon understanding of people, great sensitivity and skill, and the discipline to use them every time. </li></ul><ul><li>  </li></ul><ul><li>--Taken from The Secret of Advertising USA, by Frank Herzog </li></ul>
  20. 20. Q & A Portion