Since 1966, Pullen Air Conditioninghas been a leader in the HVAC industry
100% NATE Certified techniciansTrane Comfort SpecialistCertified IQ Drive Professional
What is NATE?NATE is an acronym for North American Technician Excellence.Why Should I Ask For A NATE-Certified Technician?NATEs HVAC and HVAC/R testing validates the technicians knowledge. The NATE testsare rigorous, knowledge-based tests that represent what technicians encounter.Consumer Reports said, “It’s a plus if a technician is NATE-certified.”EPA tells consumers to ask if a contractor’s technicians are NATE-certified.What is a Trane Comfort Specialist?The Trane Comfort Specialist designation is not easy to comeby. Dealers qualify for this honor on a yearly basis by meeting the TraneCompanys stringent standards for professionalism and technologicalexpertise.Authorized Maytag Dealer; Certified to Install and Repair IQ Drive Heat Pumpsand Air ConditionersWhat is IQ Drive?At up to 24.5 SEER, iQ Drive® stands apart from the crowd because of itsunmatched efficiency. But efficiency is only a small part of what makes this systemso unique.
We are honest:Pullen AC does not pay its technicians commission. We want you to know that you are buying the part YOU need – not the part your service technician needs to supplement his income. We are reliable: Whether scheduling online or calling to make an appointment, we guarantee a fast response. We want you to breathe easy and notloose your cool when you need help – that’s why we’ll be there when you need us.
We are thoroughWe run a complete Manual J-Load calculation on your home, serving each client individually. We recognize that no two homes are thesame, your home is unique – and so is the design we provide for your air conditioning system. We employ service oriented, uniformed employees Our technicians will always treat you and your home with professionalism and respect. Our customer-centered staff is always ready to greet and meet your service needs
Selecting the right contractor is keyBuying a new heating and/or air conditioningsystem is a major decision. Selecting theright contractor to design and install yournew system is essential.Making sure your new system is designedand installed professionally is crucial toensuring your home’s comfort for manyyears to come.
InstallationCommercial/Residential Maintenance Contracts Service/Repair Monthly Filter Changes Service to ALL brands
A quality installation begins with a professional designUnfortunately, some contractors merely size a new system based on the old system’s capacity rather thancompleting a professional design. What if your home’s heating and cooling needs have changed since the lastsystem was installed many years ago? What if the original system was not sized properly to begin with?Guesswork can lead to under-sizing your new system which can reduce the comfort of your home. Even worse,over-sizing will add unnecessary expense to the job’s cost and may contribute to moisture-related problemsdown the line.It takes time and expertise to complete a professional load calculation and system design. Contractors lackingin the necessary technical skills or who are just interested in making a “fast buck” may try to convince you thisis not important. Would you want to ride an elevator or and airplane that was not professionally designed?Quality design is important in virtually every product we use including (and especially) heating and air conditioning systems.
The Load Calculation is where it all beginsYear-round, comfort is the goal. In the summer, your air conditioning system not onlycools your home’s air (sensible cooling), it removes moisture (latent cooling). In thewinter, your heating system must keep you comfortable without causing high utilitybills.Manual J is the official standard for residential load calculation and is required bymany building codes around the country.We will carefully measure your home and evaluate its levels of insulation. Windows’sizes and quantity will be noted, levels of infiltration will be estimated and internalloads including lighting and kitchen appliances will be taken into consideration. Acomputerized analysis will be completed that indicates just how much heating and/orcooling capacity your new system should provide.After the installation of your new system is completed, you will receive a copyof the computerized load calculation for your records.
Selecting the right equipmentHeating and air conditioning equipment comes in many capacities, configurationsand efficiencies. It’s important we present you with the right equipment that willbe compatible with your home’s heating and cooling needs.Once again, it’s difficult for a contractor to select the right equipment if anaccurate Manual J load calculation has not been completed.
Don’t forget about your home’s duct systemAll too often, old heating and air conditioning systems are replaced without giving any thought to the old ductwork. Properly installed and maintained duct work can last twenty years or more. But time, heat and humidity candegrade your duct’s insulation. Over the years, your ducts may have collected contaminates that should beremoved.Think about it. Have some of the rooms in your home been less comfortable than others? Too hot or too cold.Now is the time to evaluate the amount of air each room should get and verify that your duct system is clean andconfigured to deliver the right air to the right rooms. It may even be time to consider replacing your duct system.You won’t get the full benefit of your new heating and/or air conditioning system if your ducts needrepairing or replacing.
Grilles and registers provide for room air distributionFrom the simple to the simply amazing…Your return air grille(s) and supply air registers play animportant role in providing heating and air conditioning comfort. There are times when simply replacingone or more of these devices can cause a noticeable improvement in your home’s thermal comfort.Return grilles that are undersized can reduce the efficiency of your air conditioning system as well asthe comfort in your home. We will verify that these devices are sized and operating properly and maymake suggestions for improved performance.
Indoor Air QualityAllergy and AsthmaSeventy percent of U.S. households are affected by allergies or asthma. Improving your indoor airquality is an important step in reducing allergic and asthmatic triggers.Cardiovascular HealthRecent studies have shown that lower exposure to fine particles reduces the risk of seriousrespiratory and cardiovascular events and lengthens the average lifespan.Dust less and have a healthier, cleaner home.Trane CleanEffects™ reduces surface dust accumulation in the home by more than 50 percent. Healthy air for you home The average American spends more than 90%of their time indoors making them susceptible to unsafe particles and allergens.
Technologically Advanced At Pullen Air Conditioning we think technology is cool. We employ the latest technology toensure your comfort and ease when scheduling service. Our online web request allows you the convenience of scheduling service from your computer.
Service / Repair Quick Response Whether scheduling online or calling to make an appointment, we guarantee a fast response. We understand that by living in New Orleans, your air conditioning is asessential as, well... air. Anytime without the AC during the summer is suffocating. Wewant you to breathe easy and not loose your cool. That’s why well be there when you need us.
Service / Repair Honest Diagnosis Pullen AC does not pay its technicians commission. Do you want to pay $30 for the partyou really need or $300 for the part they need? When you hire another company to come "repair" your air conditioner, are you truly getting the part that you need to fix your system?... or are you buying the more expensive part that your repairman needs to increase his salary? We employ only the finest maintenance technicians who will honestly diagnose your ac needs – for your benefit, not theirs.
Choose 1 year or 2 year planCleaning and safety checksTwo inspections per yearTransferrable if you sell your homePriority status on future service calls15% off all repairs throughout yearMonthly ACH debits availableFinancing availableAccrue credit towards installation