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User Study of Nokia 1112 Telugu
User Study of Nokia 1112 Telugu
User Study of Nokia 1112 Telugu
User Study of Nokia 1112 Telugu
User Study of Nokia 1112 Telugu
User Study of Nokia 1112 Telugu
User Study of Nokia 1112 Telugu
User Study of Nokia 1112 Telugu
User Study of Nokia 1112 Telugu
User Study of Nokia 1112 Telugu
User Study of Nokia 1112 Telugu
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User Study of Nokia 1112 Telugu

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  • 1. NOKIA 1112 Telugu Interface User Study 21 July 2007 Pudi Ravi Krishna
  • 2. Laxman Rao, 50 years Real Estate Businessman Class II Pass, Telugu Medium
    • Always on the move
    • Traveling to site of construction
    • Uses cell phone to communicate with his lorry drivers and clients
    • Can read/write Telugu
    • Cannot read/writ English
  • 3.
    • Uses Reliance LG handset since 3 years
    • ‘ Speed Dial’ facility has been configured by daughter
    • Cannot understand/read English language interface
    • Use of phone limited to memorizing upto 20 ‘speed dial’ numbers
    • tends to commit mistakes sometimes by calling up wrong ‘speed dial’ numbers
    • Has learnt the steps (buttons to press in sequence) to retrieve a missed call
  • 4. Bought a new ‘BSNL Cellone’ connection with NOKIA 1112 handset since it is the only connection that works there. + Has to travel to village to look after his agricultural land.
  • 5.
    • Telugu interface configuration and address book entries have been made by daughter
    • Uses the new phone for personal calls in the same way as his business phone (speed dialing)
    • He can now read the interface and guess the options
  • 6. Dialed No. Ravi Krishna Options L.Spkr Options Cancel
    • He can now read the interface and guess the options
    • He can now read the name and confirm that has has ‘speed dialed’ the right number.
  • 7.
    • Address book entries with English names have pictorials configured by daughter
    Younger daughter Elder daughter
  • 8. Gowraram .. 43276189 Melavai .. 92227003
    • His own village
    • His wife’s village
  • 9.
    • Doesn’t yet have a conceptual understanding of a mobile interface and features
    Read Back INBOX
    • Some terms are just literally translated.
    • What is INBOX in telugu???
    ??? ??? Notes down a new number immediately and then asks daughter to make entry.
  • 10. Read Back INBOX Select Cancel MESSAGES
    • Doesn’t read messages since they are in English
    Is not inclined to use messaging
  • 11. Equals Erase 123 +-x/
    • Doesn’t use any other feature like Calculator, Reminder etc

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