Virtual Public Works Is this how we’ll be doing business in the future?

Speakers Pamela Broviak, PE City Engineer/Director of Public Works, LaSalle, Ill. [email_address] James Matney Project Manager, Texas Engineering Extension Service Jay Socol Communications Director, Texas Engineering Extension Service Kim Smith Executive Director, World2Worlds John Jainschigg Advisory Board Chairman , World2Worlds

Pamela Broviak, PE

City Engineer/Director of Public Works, LaSalle, Ill.

[email_address]

James Matney

Project Manager, Texas Engineering Extension Service

Jay Socol

Communications Director, Texas Engineering Extension Service

Kim Smith

Executive Director, World2Worlds

John Jainschigg

Advisory Board Chairman , World2Worlds

Workshop Overview

History of Online Tools Web 1.0?

Emergence of New Tools – Web 2.0

Blog a Web site that contains an online personal journal with reflections, comments, and often hyperlinks provided by the writer Source: Merriam-Webster Online = Web + Log

Summary of Blog Stats - 2007 70 million Weblogs 1.4 new blogs every second 17 posts per second Japanese the #1 blogging language at 37%

70 million Weblogs

1.4 new blogs every second

17 posts per second

Japanese the #1 blogging language at 37%

How does government use this tool?

Create a blog!

http://www.go2web20.net/ List Of Blog Tools

Creating a blog with Google

Creating a blog with Google

Creating a blog with Google

Creating a blog with Google

Creating a blog with Google

Another blog tool: WordPress

Not interested in creating a blog? Follow & read others blogs

Find one you like & grab a feed! Look for the RSS Feed symbol or text

Use iGoogle to organize your feeds

Here’s where you get iGoogle

Or pick a widget to create a feed http://www.go2web20.net/

Use Widgetbox to get/make a Blidget http://www.widgetbox.com

Available Blidgets

Blog Benefits Increase Communication Access up-to-date news Enhance Public Relations Control the message

Increase Communication

Access up-to-date news

Enhance Public Relations

Control the message

Blog Concerns Takes time to write/read Web security Negative or inappropriate postings

Takes time to write/read

Web security

Negative or inappropriate postings

Wiki A wiki is a Web site that allows users to add and update content on the site using their own Web browser. Source: TechTerms.com

Source: Wikipedia Web site - Only includes English language articles

Summary of Wikipedia Stats - 2007 2,492,647 articles 600 words a minute In month of June 2008, the title “public works” was viewed 3780 times (English) Source: Wikipedia Web site

2,492,647 articles

600 words a minute

In month of June 2008, the title “public works” was viewed 3780 times (English)

How does government use this tool?

Create a wiki!

http://www.go2web20.net/ List of Wiki Tools

Creating a simple wiki with Google Sites

Networking One out of every four people online visits social networks, according to the Consumer Internet Barometer.

One out of every four people online visits social networks, according to the Consumer Internet Barometer.

Social Network Ratings by Nielson Online June 2008 1. MySpace 2. Facebook 3. Classmates 4. Linkedin 5. Windows Live Space 6. Reunion 7. AOL Hometown 8. Club Penguin 9. Flixter 10. Imeem 11. Tagged.com 12. AOL Community 13. Last.fm 14. Ning 15. Bebo

1. MySpace 2. Facebook 3. Classmates 4. Linkedin 5. Windows Live Space 6. Reunion 7. AOL Hometown 8. Club Penguin 9. Flixter 10. Imeem 11. Tagged.com 12. AOL Community 13. Last.fm 14. Ning 15. Bebo

Number of Unique Visitors June 2008

How does government use this tool?

Join a Network!

Why joining Facebook is worth your while

Benefits of Networks Easy way to connect with other professionals Multimedia opportunities Targeted participation Increased communication Sharing of resource information

Easy way to connect with other professionals

Multimedia opportunities

Targeted participation

Increased communication

Sharing of resource information

What Social Media Does Best by Chris Brogan Social networks encourage collaboration , can replace intranets and corporate directories, and can promote non-email conversation channels. Social networks can amass like-minded people around shared interests with little external force, no organizational center, and a group sense of what is important and what comes next. Social networks are full of prospecting and lead generation information for sales and marketing. http://www.chrisbrogan.com/what-social-media-does-best/

Social networks encourage collaboration , can replace intranets and corporate directories, and can promote non-email conversation channels.

Social networks can amass like-minded people around shared interests with little external force, no organizational center, and a group sense of what is important and what comes next.

Social networks are full of prospecting and lead generation information for sales and marketing.

What Social Media Does Best by Chris Brogan Social networks make for great ways to understand the mindset of the online consumer, should that be of value to you. Online versions of your materials and media, especially in formats that let you share, mean that you’re equipping others to run with your message, should that be important (like if you’re a marketer). Social networks contain lots of information about your prospective new hires, your customers, your competitors. http://www.chrisbrogan.com/what-social-media-does-best/

Social networks make for great ways to understand the mindset of the online consumer, should that be of value to you.

Online versions of your materials and media, especially in formats that let you share, mean that you’re equipping others to run with your message, should that be important (like if you’re a marketer).

Social networks contain lots of information about your prospective new hires, your customers, your competitors.

Microblogging a form of blogging that allows users to write brief text updates (usually 140 characters) and publish them, either to be viewed by anyone or by a restricted group which can be chosen by the user..

a form of blogging that allows users to write brief text updates (usually 140 characters) and publish them, either to be viewed by anyone or by a restricted group which can be chosen by the user..

Twitter ~200,000 users per week http://www.twitter.com

How does government use this tool?

Create a Twitter account!

Quick Ideas for Twitter Use as a mini-diary just for you or a select few Use as a tracking/logging tool for a specific crew Use it for project notifications to the public

Use as a mini-diary just for you or a select few

Use as a tracking/logging tool for a specific crew

Use it for project notifications to the public

Benefits of Twitter Easy – can be done through a computer or mobile phone Fast – short messages can be typed or spoken Accessible – anyone can follow you if a public feed is created Exclusive – private feeds are available

Easy – can be done through a computer or mobile phone

Fast – short messages can be typed or spoken

Accessible – anyone can follow you if a public feed is created

Exclusive – private feeds are available

Voice Over IP (VOIP) http://www.skype.com

Skype - Advantages & Benefits Free Skype to Skype voice calling Free chat/IM/texting Free Skype to Skype video Conference calling Includes long distance and overseas

Free Skype to Skype voice calling

Free chat/IM/texting

Free Skype to Skype video

Conference calling

Includes long distance and overseas

Skype for Public Works

Online Publishing At least two sites now allow anyone to upload a document and publish it online for free in a digital book type format: Calameo at http://en.calameo.com/ Issuu at http://issuu.com

At least two sites now allow anyone to upload a document and publish it online for free in a digital book type format:

Calameo at http://en.calameo.com/

Issuu at http://issuu.com

Uses for Online Publishing in Public Works Post your standard specifications Post specs for a specific project Post planning documents such as comprehensive plans Post annual finance reports Post newsletters Post personnel or policy manuals

Post your standard specifications

Post specs for a specific project

Post planning documents such as comprehensive plans

Post annual finance reports

Post newsletters

Post personnel or policy manuals

Internet Radio & Podcasts

Why not a Public Works Radio Station! http://www.live365.com/stations/pbroviak

Virtual Worlds A Virtual World is a computer-based simulated environment intended for its users to inhabit and interact via avatars. An avatar … is a computer user's representation of himself or herself, whether in the form of a three-dimensional model used in computer games, a two-dimensional icon (picture) used on Internet forums and other communities… Source: Wikipedia

A Virtual World is a computer-based simulated environment intended for its users to inhabit and interact via avatars.

An avatar … is a computer user's representation of himself or herself, whether in the form of a three-dimensional model used in computer games, a two-dimensional icon (picture) used on Internet forums and other communities…

Number of Virtual Worlds The Association of Virtual Worlds listed over 250 virtual worlds in its Blue Book: A Consumer Guide to Virtual Worlds Over 300 millions registered users in non-game virtual worlds.

The Association of Virtual Worlds listed over 250 virtual worlds in its Blue Book: A Consumer Guide to Virtual Worlds

Over 300 millions registered users in non-game virtual worlds.

Used with permission

Virtual Worlds – Second Life Launched 2003 Total residents (accounts): 14,658,562 Residents logged in during last 30 days: 859,626 Total number of islands owned: 22,296 Total money spent in July 2008: $19,937,851L Source: http://www.secondlife.com (Aug. 7, 2008)

Launched 2003

Total residents (accounts): 14,658,562

Residents logged in during last 30 days: 859,626

Total number of islands owned: 22,296

Total money spent in July 2008: $19,937,851L

Word on the Street “ Virtual worlds such as Second Life will become an indispensible business tool and vital to the strategy of any company intent on reaching out to the video-game generation, one of the world's leading consultancies has said. “ - Times Online, April 23, 2008

“ Virtual worlds such as Second Life will become an indispensible business tool and vital to the strategy of any company intent on reaching out to the video-game generation, one of the world's leading consultancies has said. “

- Times Online, April 23, 2008

How People are using Virtual Worlds Meetings Training Networking Planning Design

Meetings

Training

Networking

Planning

Design

Down the Rabbit Hole…

Second Life Introduction Video

How does government use this tool?

Uses Targeted at Public Works Networking

Networking

Uses Targeted at Public Works Planning

Planning

Uses Targeted at Public Works Planning

Planning

Uses Targeted at Public Works Design

Design

Uses Targeted at Public Works Construction

Construction

Uses Targeted at Public Works Monitoring

Monitoring

Uses Targeted at Public Works Purchasing

Purchasing

Where to go from here?

Where to go from here?

And the future? Networking/Web 2.0 sites replace traditional Web site Research and purchase online Hearings and meetings broadcast live and online Global collection and storage of knowledge

Networking/Web 2.0 sites replace traditional Web site

Research and purchase online

Hearings and meetings broadcast live and online

Global collection and storage of knowledge