Top 10 Things
Every New Language
Program Administrator
Should Know
Patricia Szasz
Director of Intensive English Programs
Monterey Institute of International Studies
Monday, November 2, 2009

The Plan
Why this discussion?
Who are you?
Group brainstorm & report back
My top ten list
Questions & comments
Monday, November 2, 2009

Moving from teacher to administrator
Monday, November 2, 2009

Monday, November 2, 2009

Group brainstorm
& report back
Monday, November 2, 2009

Monday, November 2, 2009

Monday, November 2, 2009

10: Build connections
on campus
Blue Web Pattern by Darren Hester. Flickr Creative Commons.
Monday, November 2, 2009

9: Build
connections off
campus
Monday, November 2, 2009

8: Find your
marketing
niche
Monday, November 2, 2009

7:Know where
your money is
Monday, November 2, 2009

6: Learn to
prioritize
& delegate
Juggling by Francesco Di Maio. Flickr Creative Commons.
Monday, November 2, 2009

Are you listening? by publicenergy. Flickr Creative Commons.
5: Learn to
listen actively
Monday, November 2, 2009

4: Know when to bend the
rules...
...and when to
stick to your
guns
Monday, November 2, 2009

Thomas-kilmann Conflict Mode Instrument
(TKI)
Accommodating Compromising
Cooperativeness
Collaborating
Avoiding Competing
Assertiveness
Monday, November 2, 2009

3. Establish good
assessment &
documentation practices
Notes33 by unlikely. Flickr Creative Commons.
Monday, November 2, 2009

2. Foster collaboration
& innovation
Monday, November 2, 2009

1. Hone your
leadership
skills
Monday, November 2, 2009

Some resources:
•A Handbook for Language Program
Administrators by Mary Ann Christison and
Fredricka L. Stoller (Alta Books, 1997)
•Thomas-Kilmann Conflict Mode Instrument
(1974)
•Becoming the Boss by Linda A. Hill (Harvard
Business Press, Jan 01, 2007)
•Strengthsfinder 2.0 (Gallup Press, 2007)
•What Makes a leader? by Daniel Goleman
(Harvard Business Press, Jan 01, 2004)
Monday, November 2, 2009

Questions
&
Comments
Monday, November 2, 2009