Cleanworks induction updated 2012


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Cleanworks induction updated 2012

  1. 1. Cleanworks Staff Induction 11/49 Butterfield Street, Herston QLD 4006 PO Box 221, Fortitude Valley QLD 4006 Tel: (07) 3832 1887 Fax: (07) 3832 1779 Web:
  2. 2. TABLE OF CONTENTS… Your Induction will Cover… Welcome / Services Occupational Health & Safety • Duty of Care • Identifying Hazards • Personal Protective Equipment • Colour Coding Cleaning Equipment • Preventing Fires / Fire Fighting • Emergency Procedures General Information for Staff • Quality Inspection Reporting • Uniform • Communication Diary • Security Clearance Accident/Incident Reporting Environment Work Rehabilitation 2
  3. 3. Welcome to Cleanworks... With years of experience in a variety of different properties, Cleanworks trains and hires staff with the knowledge and skills to expertly manage and deliver cleaning services to both large and small clients from the Gold Coast to the Sunshine Coast. Cleanworks Delivers Services to: Commercial Offices & Buildings Industrial Offices & Warehouses Commercial & Residential Body Corporate Schools, Colleges, Childcare Centres Gyms, Recreation Facilities, Restaurants Building Projects 3
  4. 4. Cleanworks Services… Cleaning Services Bathroom Products Hygiene Services General Building Maintenance Windows & Carpet Cleaning Quick Facts... CLEANWORKS SERVICE MORE THAN 250 CLIENTS! CLEANWORKS CURRENTLY EMPLOY 100 STAFF! 4
  5. 5.  Understand why Cleanworks’ commitment to health and safety is crucial;  Know your obligations and Cleanworks’ responsibilities in regard to safety in your workplace;  Recognise potential hazards in your workplace; and  Have the knowledge to safely and responsibly start work with Cleanworks. OCCUPATIONAL HEALTH AND SAFETY... ON COMPLETION OF THIS SESSION YOU WILL: 5
  6. 6. Everyone is Responsible for Workplace Health and Safety The Queensland Workplace Health and Safety Act 1995 and various other legislations ( create a statutory obligation for employers to ensure the health and safety of employees and other persons at work. Employees are also legally responsible for the safety of themselves and others and have an obligation under the Act to maintain healthy and safe workplace conduct. Cleanworks requires all staff to act responsibly and to comply with statutory requirements and all safety Policies, Standards and Guidelines. CLEANWORKS RESPONSIBILITIES TO OH&S Cleanworks is committed to achieving and maintaining the highest practicable standards of Workplace Health and Safety. Cleanworks has the responsibility under its "Duty of Care" to provide as far as is practicable:  A policy that demonstrates senior managements commitment to providing a safe and healthy place of work.  Clearly defined safety standards, processes and systems.  System of spotting and reporting hazards in the workplace, safe tools and equipment.  Ongoing training in safe methods of work and to inform you of OHS&E performance.  Access to specialist expertise in safety, health and environment with Cleanworks.  Periodic inspection of all Cleanworks sites, physical assets and activities.  The investigation of all accidents, the reporting of all hazards and the implementation of all practicable control measures to protect people and property.  To encourage staff to implement sound health and safety principles in all their activities. 6
  7. 7. CLEANWORKS HEALTH AND SAFETY POLICY 7 Cleanworks recognises its moral and legal responsibility to provide a safe and healthy work environment for employees, contractors, clients and visitors to site. This commitment extends to ensuring that normal operations do not place the local community at risk of injury, illness or property damage. Our OHS objective is to actively work towards elimination of injuries and fatalities. Our target is to have a ZERO injuries and incidents.
  8. 8. WHAT IS MY DUTY OF CARE AS AN EMPLOYEE? All employees have a general duty of care to ensure their own safety and health at work. They also have a general duty of care towards others, to ensure their actions or inactions do not put others’ safety or health at risk. This means you not only have to work safely yourself — you must also ensure that your actions don’t affect the safety or health of others. WHY IS IT IMPORTANT FOR ME TO COMPLY WITH OCCUPATIONAL HEALTH AND SAFETY STANDARDS? Every year in Australia hundreds of people are killed and thousands are injured in workplace accidents. The human costs are high, as accidents cause tremendous trauma and suffering to victims, their families and their employers. Injuries, which cripple or incapacitate for life can also be a huge financial burden on the entire community, not just the injured person. There can also be financial losses as a result of accidents. If you are unable to carry out your normal work, due to an accident at work, you may have to be retrained into another occupation and quite often at a reduced rate of pay. 8
  9. 9. YOUR RESPONSIBILITIES TO OH&S Employees are legally responsible for the safety of themselves and others and must :  comply with company policy and procedures and co-operate with management when carrying out their work;  participate in health and safety training activities and meetings;  report all hazards, accidents and incidents to your supervisor/manager immediately;  take corrective action to eliminate hazards at work, or report those hazards which cannot be immediately corrected;  seek appropriate first aid or treatment for injuries and illnesses and report on the appropriate form;  be familiar with emergency and evacuation procedures;  access the material safety data sheets (MSDS) for any chemical product, prior to use;  use the provided personal protective equipment (PPE);  Practice and follow safe work procedures;  share health and safety information with others;  examine all cables / electrical plugs / equipment for signs of damage prior to use;  understand the fire safety and emergency evacuation procedure for your cleaning site;  not wilfully or recklessly interfere with or misuse any health and safety equipment;  not wilfully place at risk the health and safety of anyone; and  not wilfully injure themselves. 9
  10. 10. Basic Rules to Ensure a Safe, Secure and Healthy Working Environment 1. Do not play practical jokes or indulge in skylarking. 2. Do not trip or wrestle another person in your work area. 3. Walk, don’t run along corridors or on staircases, workshops or when approaching machinery. 4. Never throw things about your workplace. 5. Concentrate on the job you are doing but be aware of what is happening around you. 6. Take notice of signs, barriers, placards, system lockouts and other safety devices erected or placed to indicate unsafe areas, conditions or to inhibit systems or operations. 7. Get to know your work area thoroughly, including emergency exits. 8. Do not distract anyone who is concentrating on his own job. 9. Wear the correct clothing when working around machinery. 10. Obey the mandatory signs displayed in the work area. 11. Do not remove protective devices fitted to equipment or machinery. 12. Take appropriate action to minimise and avoid workplace hazards. 13. Promptly notify your supervisor of any hazard, accidental exposure to a hazardous agent, injury 14. or illness. 15. Make proper use of all appropriate safeguards, safety devices and personal protective equipment (PPE) provided. 16. Observe safe working practices. 10
  12. 12. Some Potential Hazards in the Workplace... Drugs and Alcohol Hazardous Substances / Chemicals Slips, Trips and Falls Equipment and Machinery Manual Handling 12
  13. 13. Possession and/or use of alcoholic substances and illegal drugs is strictly prohibited during working hours. Any person identified or suspected to be under the influence of alcohol or drugs will be required to cease work immediately and may be terminated. Drugs and Alcohol... 13
  14. 14. HAZARDOUS SUBSTANCES / CHEMICALS FLORAL DISINFECTANT CLEANER This chemical is used for wiping down surfaces in kitchens and bathrooms and mopping on floors to clean and disinfect the surface. DIRECTIONS FOR USE: Dilute 1 part to 30 parts of water for walls, baths, sinks, toilets, etc. Apply by cloth or mop. Allow to act for a minimum of 10 minutes. GLASS AND WINDOW CLEANER This chemical is used for cleaning mirror and glass surfaces. DIRECTIONS FOR USE: Use with a spray bottle. Spray onto glass surface and rub well with an absorbent clean dry cloth or piece of hand towel until dry. If cloth or hand towel becomes too damp, turn to a new surface or use another. NEUTRAL FLOOR CLEANER This concentrated chemical is to be used for mopping floors. DIRECTIONS FOR USE: **For light cleaning using hand mop dilute 1:40 in cold or hot water. **For heavy cleaning dilute 1:20 to 1:50 is recommended. The Common Cleanworks Chemicals 14
  15. 15. HAZARDOUS SUBSTANCES / CHEMICALS Other Chemicals TOILET AND URINAL CLEANER This chemical is used for toilet bowl cleaning when there is heavy soiling. DIRECTIONS FOR USE: Use full strength in toilet bowls and on urinals. Pour on and allow to sit for 30 seconds to one minute. Scrub with a toilet brush for best results. 15
  16. 16. HAZARDOUS SUBSTANCES / CHEMICALS IMPORTANT MESSAGES WHEN USING CHEMICALS: As a cleaner you will be using chemicals every day in your job. If chemicals are not used correctly they can cause burns and exposure that can cause considerable harm or can be fatal (see pictures displaying examples of chemical burns). WARNING FOR CHEMICAL USE: • Read the instructions on the bottle and Material Safety Data Sheet • (MSDS) so that you understand how to use the chemical; • Never swallow chemicals; • Do not mix chemicals; • Ensure the correct chemical is stored in the correctly labelled bottle; • Immediately Clean up spills; • Avoid contact with eyes and skin. Wear PPE (Personal Protective Equipment) when dispensing chemicals; and • Ensure adequate ventilation when using chemicals as vapour may give off dangerous gases. F I R S T A I D If contact occurs with eyes hold eyes open and flood with water for at least 15 minutes and see a doctor. If swallowed seek medical attention or contact the 24 hours toll free number 1800 626 953. 16
  17. 17. Slips, Trips and Falls... Slips, trips and falls are common in all industries especially the cleaning industry. Slips, trips and falls can result in serious injury. Some examples of when cleaners are at risk of a slip, trip or fall are: walking on slippery floors after mopping vacuuming around fixtures and furnishings working in cluttered spaces collecting and disposing of rubbish carrying equipment on stairs. PREVENTING SLIPS, TRIPS AND FALLS...  Maintain a high level of housekeeping during and after task completion. All spills are to be reported and/or cleaned up immediately.  All equipment and stock etc, must be kept in an orderly manner to reduce potential slips, trips or falls.  Put out “wet floor” warning signs where floors are wet or slippery, (e.g. when floors are freshly mopped).  Wear non-slip shoes.  Keep walkways and stairs free of clutter.  Do not climb on objects or surfaces to clean up high – use equipment such as ladders or step stools.  Maintain equipment as per standards and procedures.  Push trolleys, do not pull them.  Don’t carry objects too big to see over.  Always walk, do not run. 17
  18. 18. Equipment, Tools and Machinery... Please click on the words below to watch the training video on PacVac Vacuum Cleaners: * * P a c Va c Tr a i n i n g V i d e o * * All equipment should be kept clean and in good repair. Electrical equipment must be inspected and test tagged every 12 months (in accordance with Electrical Safety Regulations 2002 S91(1)(2)). Cleaners need to check the test and tag on vacuum cleaners and inform Cleanworks ASAP if it is out of date so a replacement can be made. Electric tools, equipment and extension leads will be tested and tagged by a licensed electrician in accordance with AS/NZS 3760:2001. All equipment will be guarded from inadvertent entanglement in accordance with AS 4024.1:1996. All equipment, tools and machinery MUST be maintained in safe working order by staff at all times. If any repairs are needed you must notify Cleanworks using a hazard notification form (see next page for example of form). NEVER USE EQUIPMENT OR MACHINERY THAT IS FAULTY OR DEFECTIVE. STOP WORK AND TELL YOUR SUPERVISOR IMMEDIATELY. 18
  19. 19. Hazard Notification & Action Form... HAZARD REPORTING It is the responsibility of all staff to ensure that hazardous working conditions are reported to Cleanworks Management ASAP and remedied. These may include:  Damaged/Disconnected Smoke Alarms  Emergency Door(s) that are difficult to open  Obstruction to Emergency Exit  Faulty Lighting  Property damage that presents a safety risk  Faulty equipment that presents a safety risk  Environmental Hazards For immediate hazards or incidents posing a serious threat to life, health and property contact the Fire Department, Police or Ambulance on the emergency number 000 immediately. If it is not immediate and life threatening, use this form to notify a Cleanworks Supervisor/Manager of a hazard requiring attention. 19
  20. 20. Preventing Injuries from Machine and Equipment... DO NOT operate any tools, equipment or machinery unless you are skilled and licensed in its operation. Use all guards and safety devices on equipment. Unplug electric equipment before disassembling or cleaning. Make sure the switch is turned off before plugging in equipment. Do not touch or handle electrical equipment (including switches) if your hands are wet or you’re standing in water. Wear correct fitting clothing and no jewellery to avoid catching it in machinery. Never use equipment or machinery that is faulty or defective. Stop work and tell your supervisor immediately. Use equipment only for the purpose it is intended. Electrical Safety The Electrical Safety Act 2002 specifies safety precautions when:  Working near exposed live parts  Electrical Work  Works (Earthing, Cabling, Structures) Always unplug electrical equipment BEFORE cleaning, servicing, maintaining or changing components or settings. 20
  21. 21. Quick Test for Spotting Hazards in your Workplace… Follow the system below to quickly and easily help you SPOT, ASSESS, CHANGE and/or PREVENT a hazard in your workplace. Apply this method to the pictures on the right to identify the hazard. pot the Hazard Can I spot any hazards in the work I am about to do? Look Close, Look Wide, Look Above, Look Below. ssess the Risk What is the risk of incident or injury? Is incident or injury likely? What would the possible consequences be if things went wrong? ake the Change What is the best way to change the situation to reduce the risk or get rid of the hazard completely? HAZARD/RISK: Chemical Burns HAZARD/RISK: Slips, Trips & Falls 21
  22. 22. MANUAL HANDLING... EMPLOYEES MUST FOLLOW THESE STANDARD MANUAL HANDLING TECHNIQUES: SIZE UP THE JOB FIRST Wear protective clothing and suitable footwear for the material being handled. Make allowances for the bulk of the load as well as the weight and get help if you need it. Plan where you are going to take the load before you start to lift it. CORRECT FEET POSITION Assume a well-balanced position facing the direction you intend to move the load. The feet should be parted with one foot alongside the object to be lifted and one behind. FIRM HOLD WITH PALM The hold must be secure and comfortable. Use palms of hands and not finger tips. For objects such as boxes, hold diagonally opposite corners. Move in close tot he load with arms and elbows tucked in. STRAIGHT BACK FLAT Bend at the knees and keep the back straight. But remember that “straight” does not mean “vertical”. A straight back keeps the spine, back muscles and body organs in correct alignment. HEAD RAISED CHIN IN Keep the head raised and chin in so the neck and head continue the straight back line, tucking in the chin helps keep the spine straight and firm. LIFT WITH LEGS Leg muscles are stronger than back muscles. Use them to lift the load. Do not jerk or strain, use a smooth action. USE BODY WEIGHT Start the lift with a thrust from the rear foot and follow through with the body when possible. Use of body weight helps to propel the load, reduces fatigue and strain on the arms. WRONG RIGHT RIGHT 22
  23. 23. Wearing Personal Protective Equipment (PPE)... Gloves Wear gloves while cleaning to protect yourself from contracting germs and diseases that may cause you to become ill. Goggles Protect yourself by wearing goggles when dispensing chemicals from bottles so you avoid harming your eyes if the chemical is spilled. Mask Protect yourself by wearing a mask when dispensing chemicals to avoid breathing in harmful gases or when emptying vacuum bags to prevent breathing in dust particles. Ear Plugs Protect yourself by wearing ear plugs when you are exposed to high levels of noise (factory, warehouse settings etc), when using the vacuum cleaner and other noisy equipment. Always use the specified personal protective equipment required in your cleaning work as protection against likely hazards including hand, hearing, eye, head, foot, respiratory and body protection devices (clothing). All equipment must meet Australian Standards and QLD Work Safe Code of Practice for Selection, Provision and Use of PPE . 23
  24. 24. Colour Coding of Cleaning Equipment... BLUE General Cleaning RED Toilets/Bathrooms /Dirty Utility Rooms YELLOW Infectious/Isolation Areas GREEN Food Service Preparation Areas WHITE Operating Theatres Cleanworks follow the same colour coding system for equipment that has been developed by The Department of Health. The following is the colour coding system YOU MUST USE in your work as a Staff member of Cleanworks. 24
  25. 25. Preventing Fires / Fire Fighting... • Make sure you know where the fire extinguishers are located in each site and how to use them. • Use the right kind of fire extinguisher. There are 3 types of fires and fire extinguishers should be labelled according to the kind of fire for which they are used. Class A Fires: Wood, Paper, Cloth And Ordinary Combustibles Class B Fires: Burning Liquids Such As Grease, Oil, Gasoline, Solvents Class C Fires: Electrical Equipment, Switches, Motors Etc • Never use water or a class “a” fire extinguisher on grease fires or electrical fires. It will spread the fire and cause more damage. • Smoke only in designated areas. • If a fire alarm sounds and you are not in immediate danger, turn off all gas and electrical appliances before leaving the building. • Keep fire doors closed. Keep exits free from obstacles. • You are not required to use a fire extinguisher unless it is absolutely necessary. Only use a fire extinguisher if you are trained and experienced in using one. • If the fire is larger than 2-3 square metres, be aware that an extinguisher may not last for sufficiently long enough to put out a fire of that size. If you are in immediate danger, and/or the fire is too large to be contained by a fire extinguisher EXIT the area immediately and call the emergency number – 000. 25
  26. 26. Emergency Procedures... In the event of a site emergency such as fire or evacuation, all staff will follow the site- specific emergency procedures and report to their allocated Cleanworks contact. All staff are required to become familiar with the site-specific Emergency plans. 26
  28. 28. Quality Assurance Inspection Reports... Cleanworks’ Area Managers and Supervisors conduct MONTHLY on-site Quality Assurance Inspections of all Cleanworks’ sites and contracts. This is necessary to ensure cleaning specifications are being met (that is, your work is being performed thoroughly and correctly) and to review any adjustments and variations you or the client require. The Quality Inspection Report will have a total assessment result out of 100%. PLEASE NOTE: If a staff members total assessment score is lower than 85% this means your work is not at a satisfactory standard and your position will be reassessed. 28
  29. 29. Personal Presentation... Personal grooming is more than simply looking nice and being clean. Your personal presentation is a reflection to your clients about the standard of service they may expect from you. If you are clean, dressed neatly and ready for work, clients will feel confident in the standard of your work. 29
  30. 30. Cleanworks Uniform... All cleaning staff will receive a Cleanworks Uniform Shirt that is to be worn at all times whilst undertaking work for Cleanworks. Full time employees will be given 3 shirts and part time will be given 1 or 2 shirts, depending on the frequency of cleaning performed. (Shirt sizes range from Small to Extra large sizes). It is your responsibility to purchase appropriate black coloured shorts or trousers. The best trousers and shorts are made from high quality cotton drill that is durable and comfortable. Staff should NEVER wear jeans to work. All staff must wear closed in shoes with socks. The shoes must have rubber soles with good tread and no sign of wear. These must be suitable for wear on different floor surfaces and wet and dry conditions. As a Cleanworks Staff member you are responsible for having a reasonable amount of tread on your shoes and there should be no balding present. You should inspect your shoes regularly to ensure they are in good order. NO THONGS OR OPEN TOED SHOES ARE TO BE WORN WHILST WORKING. Your Cleanworks uniform MUST BE:  Clean  wrinkle free, and  in good condition. PATCHED, EXTREMELY TIGHT, RIPPED OR BAGGY CLOTHES ARE UNACCEPTABLE! 30
  31. 31. Grooming Standards... YOUR APPEARANCE SHOULD ALWAYS PROJECT A PROFESSIONAL IMAGE. BODY PIERCING / JEWELLERY Body piercing jewellery is permitted provided it is limited to ears only. Visible piercing on the eye areas, face, mouth, nose, or tongue is not permitted. Ear piercings must be kept to a minimum (e.g. 2 ear piercings in each ear is acceptable). Do not wear any loose or hanging jewellery that could get caught in machinery/equipment or distract you from your work. TATTOOS Visible tattoos are permitted provided that all tattoos are in good taste and are not of a design to attract attention or offend. Some examples of prohibited content are gang related, excessive coloring, large visible skin areas, and/or vulgarity. HAIR In addition to hair being clean, your hairstyle must not interfere with your job duties. If your hair is long, place it in a ponytail to ensure that is doesn’t fall in your eyes and disrupt you from your tasks. HYGIENE Ensure your hygiene is of an appropriate standard. It is expected that all staff members of Cleanworks arrive to work with good hygiene - clean, tidy and wearing deodorant (no heavy perfumes or aftershave). 31
  32. 32. Communication Diary... Cleanworks use a Communication Diary for small communication matters between the client and staff. The Diary is kept on the clients premises and is always located in the same position in an accessible area. Every night you clean you MUST CHECK the Communication Diary to see if the client has left a message. If there is a message, sign off to acknowledge you have received the message and completed the request. If you cannot complete the request that day, leave the client a message to let them know when you will be completing the task. Only leave messages relating to small matters such as a blown light bulb or leaking toilet etc. If you see the Communication Diary is full, please let your Cleanworks key team member know immediately and they will provide you with a replacement. If the client leaves a request to complete a task that is not in your cleaning specifications, leave a message in the Communication Diary to let them know you will contact Cleanworks management about this request. Call your Cleanworks key team member (on the next business day if it is after 5pm) and let them know the client’s request. Together you will find a solution and the Cleanworks key team member will contact the client with this solution. 32
  33. 33. Police Check for Security Clearance... EVERY Cleanworks staff member is required to undergo a police check to receive security clearance for working at our sites. In your induction pack you will receive an Application for a Police Check. You need to: 1. Fill out this form and take it to a Queensland police station. (there is one located in the Fortitude Valley) 2. Queensland Police will check your details and (if cleared) will issue you with a Certificate – this takes approximately one week to process. 3. When you receive this certificate, forward it to Cleanworks ASAP so that we can verify security clearance for you at our sites. 4. There is a one time fee payable to Qld Police. Cleanworks will refund this amount after 3 months of employment. Some of our sites require further security clearance (E.G. if you are working at our childcare centres you need a blue card for children, etc). You will be notified before you start work if your job position requires extra security clearance. PLEASE NOTE: SECURITY CLEARANCE IS ESSENTIAL FOR YOU TO HAVE IF WORKING ON OUR SITES. YOU WILL NOT BE CONSIDERED FOR THE POSITION IF YOU CANNOT PROVIDE THE APPROPRIATE SECURITY CLEARANCE REQUIRED FOR THE JOB. 33
  35. 35. ACCIDENT/INCIDENT REPORTING PROCEDURES In the Event of an Accident or Incident the following Procedure must be followed: REMOVE THE IMMEDIATE DANGER Remember Do not place yourself in any danger & D.R.A.B.C. Danger, Response, Airway, Breathing, Circulation. Carry Out The Necessary First Aid ISOLATE THE HAZARD Report the Accident /Incident To Your Supervisory Immediately Or As Soon As Possible. (No Matter How Small) Is Medical Treatment Required? YES NO Supervisor/Manager to contact the treating Doctor and advise of incoming patient, description of injury and that in house rehabilitation is available. Ensure that the Manager/Nominee accompanies the injured to the treating doctor in all circumstances. Report the Accident/Incident to your Manager/Risk Claims Coordinator within 1 hour or ASAP, even after hours. Complete accident/incident form and fax to head office ASAP or at the end of your shift, Call your manager to confirm receipt of form. Please send the original. •The Manager/Risk Claim Coordinator will advise if workers compensation forms are required and the steps to be taken for rehabilitation. •Accident/Incident will be reported on the monthly operational report and submitted as part of Operations KPI’s. 35
  36. 36. Accident, Incident Reports and Investigation... The Occupational Health and Safety Act (1995) and the Occupational Health and Safety Regulation (1997) mandates a statutory obligation to record and report all accidents and incidents that occur at the workplace. In the event of an incident, the employee must: 1. Notify Cleanworks (your Supervisor or Area Manager) within 24 hours where the accident or incident is: • considered a serious bodily injury (includes instances where the injured person is required to stay overnight in hospital); • considered a dangerous event (includes instances involving an explosion, fire or serious bodily injury), or • a work related illness/accident. 2. Complete an Incident Report Form no later than three days after an accident/incident occurs and forward to Cleanworks Head Office. In the case of SERIOUS bodily injury, work caused illness or dangerous accidents, the Occupational Health and Safety Regulation (1997) stipulates that the scene must not be interfered with unless permission has been granted by an Occupational Health and Safety Inspector or a Police Officer or unless interference is warranted in order to preserve life, relieve suffering, prevent injury to a person or prevent property damage. 36
  38. 38. Our Environment... Working safely also means working in a way that does not harm our environment 38
  39. 39. Environmental Management... Prevention is cheaper than cure. Smart use of our resources (energy, water, materials) saves money and the environment. Poor environmental performance affects company reputation, the ability to secure contract renewals or win new contracts. This also affects you because no contract means no job!!! WHAT YOU CAN DO... 1. All incidents impacting on the environment must be reported (see hazard reporting) – this includes any spills, leaks, damages and any other hazard that may impact on the environment. 2. Consider impacts on the environment before commencing a task. If the impact is significant or you don’t know how to manage it, seek assistance from your Cleanworks Supervisor / Manager. 39
  40. 40. Work Rehabilitation with Cleanworks...  WorkCover Procedures  Legislation  Employee Rehabilitation  WorkCover Pack IN THE FOLLOWING PAGES YOU WILL FIND IMPORTANT INFORMATION REGARDING YOUR WORK REHABILITATION WITH CLEANWORKS & 40
  41. 41. CLEANWORKS IS COMMITTED TO PROVIDING A SAFE ENVIRONMENT FOR BOTH CLIENTS AND TEAM MEMBERS AT ALL TIMES. CLEANWORKS PLACE HIGH PRIORITY ON THE PROVISION OF A SAFE AND HEALTHY WORKING ENVIRONMENT. THE WELLBEING OF ALL EMPLOYEES AND OTHER USERS OF THE CLIENT OR BUSINESS’ PREMISES AND FACILITIES ARE PARAMOUNT. Cleanworks is committed to an Occupational Rehabilitation Program which promotes the safe return to work of employees who are injured in the workplace. It is essential Cleanworks Employees are aware of and adhere to all applicable workplace Occupational Health and Safety (OH&S) policies and procedures. WorkCover Procedures... 41
  42. 42. Legislation... ALL EMPLOYEES AT THE WORKPLACE HAVE A DUTY OF CARE TO THEMSELVES AND OTHERS The Occupational Health and Safety Act (1995) outline and define the respective health and safety responsibilities of individuals at the workplace. The legislation emphasises self-regulation and focuses on workplace health and safety management and ensures employers, employees and others are all responsible for making sure that correct OH&S practices are adopted and maintained. State-based WorkCover Authority [] guidelines assist employers with the identification of an employee suitable for rehabilitation and to provide methodologies for early detection/intervention as well as outlining procedures for facilitating and managing recovery programs. 42
  43. 43. Employee Rehabilitation... Cleanworks support the rehabilitation of employees who have sustained a physical injury/illness or suffered a psychological disability. Company-supported rehabilitation aims to assist an employee regain his/her full physical, psychological, vocational and social potential. Rehabilitation of the injured or ill employee must be given the highest priority and commence as soon as possible after the occurrence of an injury or work related illness. If a recovering employee is unable to perform his/her usual duties they may be offered more suitable, alternative duties where practicable. The principal aim of selected duties is to facilitate a gradual return to normal roles and responsibilities and is not offered as a permanent job change. However, agreement from the rehabilitation provider and/or treating doctor in regard to the aptness of these temporary duties must be obtained beforehand. 43
  44. 44. WorkCover Pack... In your Employee Pack you will receive information and relevant forms on Cleanworks WorkCover Procedures. This information includes: Treating Practitioners Letter Authorisation for Release of Medical Information Work Capability Checklist Return to Work Plan Various Letters for Doctors/Treating Practitioners 44
  45. 45. Example Forms (in your pack)... 45
  46. 46. Congratulations!!! ---You have finished the First part of your Cleanworks Induction--- Proceed to Test 46