Visualization, Mobility and Analytical Reporting

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Still over-reliant on Excel for reporting? Difficult to get access to the information you need to make informed decisions?

Most organisations now recognise the danger of relying too heavily on "gut feel" when it comes to making critical business decisions.

With emerging capabilities such as data visualisation, mobile devices and analytical reporting, now is the time to re-evaluate how information is consumed within your organisation.

Join us for this complementary event, and hear how companies such as ComSuper, CUA, American Express and others use Business Intelligence to support fact-based, decision-making and analytical reporting. Breakfast included.

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Visualization, Mobility and Analytical Reporting

  1. 1. Visualisation, Mobility & Self-Service Reporting SAS A/NZ BI TrendsPatrick SpeddingStrategic Advisor, Business Intelligence & Analyticspatrick@see-change.com.au au.linkedin.com/in/spedding @speddingCopyright @ 2012 See-Change Solutions http://www. see-change.com.au
  2. 2. Agenda• The Evolution of BI (“Taming the Spreadsheet Mess”)• Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting• Example: Social Media/Sentiment Analysis Copyright @ 2012 See-Change Solutions
  3. 3. Agenda• The Evolution of BI (“Taming the Spreadsheet Mess”)• Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting• Example: Social Media/Sentiment Analysis Copyright @ 2012 See-Change Solutions
  4. 4. The Evolution of Business Intelligence *Sample size = 96 Copyright @ 2012 See-Change Solutions
  5. 5. We have lots of data… but are we making better decisions?? Data Sources Reporting And is this the result? ERP Disparate data silos? Poor data integrity? SCM No audit trail? Valuable business knowledge CRM buried in complex workbooks? Long planning cycles with many GL “no-value-add” steps?GL Inflexible output and reporting? GL Data Warehouse Copyright @ 2012 See-Change Solutions
  6. 6. Challenges facing organizationsSpreadsheets are extremely useful for one-off analyses and personal use. However, people havepushed their use well beyond their original design. Organizations ought to replace spreadsheets inevery task where more than 6 people share a spreadsheet more than 6 times.(Ventana Research: “Taming the Spreadsheet Mess”, May 2009) Copyright @ 2012 See-Change Solutions 6
  7. 7. Traditional Enterprise Analytic Architecture Data Preparation Layer Data Management Layer Exploitation layer Mainframe Data Integration BI Structured High Volume OLAP Batch Transformations SAP PSoft Web Services Semi- Warehouse Structured Appliances Real Analytical Structures Windows Time Modeling Base Tables Analytical Mart Un- Message Scoring Base Tables Structured Queues Analytics Other Sources Copyright @ 2012 See-Change Solutions7
  8. 8. What are the Outcomes of this? – A ‘Hoarding’ Culture Data Preparation Layer Data Management Layer Exploitation layer Mainframe Data Integration BI Structured High Volume OLAP Batch Transformations SAP PSoft Flex Web Services Semi- Warehouse Structured Appliances Real Analytical Structures Windows Time Modeling Base Tables Analytical Mart Un- Message Scoring Base Tables Structured Queues Analytics Other Sources Copyright @ 2012 See-Change Solutions8
  9. 9. Organisations Can Be Silos of Information HR OPERATIONS DEFENCESUPPLY CHAIN FINANCE PROGRAMS IT SERVICES 47% of users 59% of managers 42% of managers don’t have miss use wrong confidence information information in their information they should have used at least once a week Copyright @ 2012 See-Change Solutions
  10. 10. Agenda• The Evolution of BI (“Taming the Spreadsheet Mess”)• Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting• Example: Social Media/Sentiment Analysis Copyright @ 2012 See-Change Solutions
  11. 11. A/NZ IDC Predictions 2012Copyright @ 2012 See-Change Solutions
  12. 12. A/NZ BI Survey - ResultsCIO Viewpoint 2011 Survey Copyright @ 2012 See-Change Solutions
  13. 13. BI Market Changes “Consumer Oriented BI” • Visualization • Self-service BI vs. IT Managed BI • Quick Time to Value Expected • Rise of Mobile Devices • Collaborative Decision MakingWith "ease of use" now surpassing "functionality" for the first time as the dominantBI platform buying criterion….. business users are increasingly driving BI purchasingdecisions”Gartner Magic Quadrant for Business Intelligence Platforms, 2011 Copyright @ 2012 See-Change Solutions
  14. 14. Emerging TrendsGeo-spatial:"...the next set of trends I see becoming important is geo-spatial." Deepak Advani, Vice President of Predictive Analysis, IBM Source: http://www.cio.com.au/article/401123/q_ibm_vp_predictive_analytics_talks_social_me dia_bi/?fp=16&fpid=1#closemeLocation Intelligence is "the missing analytic” Industry Analyst Wayne Eckerson Source: http://www.b-eye-network.com/blogs/eckerson/archives/2011/09/the_missing_ana.php Copyright @ 2012 See-Change Solutions
  15. 15. Agenda• The Evolution of BI (“Taming the Spreadsheet Mess”)• Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting• Example: Social Media/Sentiment Analysis Copyright @ 2012 See-Change Solutions
  16. 16. Business Visualization – What is it?• Explore • Explore• Discover & Learn • Discover• Share • Share• Collaborate • Collaborate• Publish Copyright @ 2012 See-Change Solutions
  17. 17. Business VisualisationRecommended Reading:• Information Dashboard Design by Stephen Few• Now You See It : simple visualization techniques for quantitative analysis by Stephen Few• The Visual Display of Quantitative Information by Edward Tufte• Interactive Graphics for Data Analysis: principles and examples by Martin Theus, Simon Urbanek• Visualize This by Nathan Yau• The Wall Street Journal Guide to Information Graphics: The Dos and Donts of PresentingData, Facts, and Figures Dona M. Wong• Hans Rosling: TED talks “What is sought in designs is the clear portrayal of complexity…” “…not the complication of the simple” Edward R. Tufte, The Visual Display of Quantitative Information Copyright @ 2012 See-Change Solutions
  18. 18. Example: Hans Rosling http://www.gapminder.org/videos/200-years-that-changed-the-world-bbc/Copyright @ 2012 See-Change Solutions
  19. 19. Agenda• The Evolution of BI (“Taming the Spreadsheet Mess”)• Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting• Example: Social Media/Sentiment Analysis Copyright @ 2012 See-Change Solutions
  20. 20. Smartphone and tablet device proliferation in the workplace is exploding! Copyright @ 2012 See-Change Solutions
  21. 21. Why has mobile suddenly emerged? Lots of perceived obstacles …. Copyright @ 2012 See-Change Solutions
  22. 22. Why has mobile suddenly emerged? … until recently!! Copyright @ 2012 See-Change Solutions
  23. 23. Top 10 commercial business application categories for tablet devicesAccording to Gartner, the top 10 commercial business application categories for tablet devicesare:1. Sales automation systems for customer collateral, sales presentations, and ordering systems2. Business intelligence: analytical and performance applications with management dashboards3. Containerised email to separate corporate messaging environments from personal email4. Collaboration applications for meetings5. File utilities for sharing and document distribution6. General corporate/government enterprise applications for CRM, ERP, SCM and messaging7. Medical support systems for doctors, nurses, and physical therapists8. Hosted virtual desktop agents to provide secure remote operations of traditional desktop applications and environments9. Social networking applications with intelligent business insight10. Board books for secure document and report distributionGartner Identifies Top 10 Commercial Business Applications for Tablet Devices, 17 November 2011 Copyright @ 2012 See-Change Solutions
  24. 24. Analysts Agree“Forrester predicts that this future generation of mobiledevices will eclipse the use of traditional laptops for mobile BIapplications within three to five years”Boris Evelson - A Practical How-To Approach To Mobile BI, March 2011“By 2013, 33% of business intelligence functionality will beconsumed on mobile devices.”Source: Gartner Copyright @ 2012 See-Change Solutions
  25. 25. Example: Typical BI Report…. Copyright @ 2012 See-Change Solutions
  26. 26. … optimized for a Mobile Device Copyright @ 2012 See-Change Solutions
  27. 27. What about Security?Inherited Security App Security Device SecurityUser/Group Device Lockout iOS 4 Data ProtectionManagement App Level Remote Wipe Hardware EncryptionSingle Sign On App Passcode Lock Device ProvisioningObject Level Security Roambi Recall VPNRow Level Security Device Level Remote WipeFile Management Copyright @ 2012 See-Change Solutions
  28. 28. Agenda• The Evolution of BI (“Taming the Spreadsheet Mess”)• Technology Directions: – Visualisation – Mobility – Self-service/Operational Reporting• Example: Social Media/Sentiment Analysis Copyright @ 2012 See-Change Solutions
  29. 29. Capabilities for specific users (and needs) Copyright @ 2012 See-Change Solutions
  30. 30. Typical Breadth of Reporting coverageManaged Reports Production Reports Large volume One to many reporting Presentation quality formatting Flexible prompting and bursting Output to a number of different file types ScheduledTransactional & Operational Reports Ad-Hoc Reports Use case: provide a point In time Interactivity and flexibilitypicture of performance to budget,a KPI, or, to monitor indicators Self service Financial information Analytical Reports Dashboards High level information with the Critical first alert call-to-action for performancecapability to drill-down to understand resultsdetails High resolution and high impact visualization of Leverages a number of different KPI(s) and Forecastsdata sources across the organization “One stop shop” Copyright @ 2012 See-Change Solutions
  31. 31. The importance of Social Networking “research conducted last year found that almost one in four Australians would boycott a service if they read negative comments about it on a social network.” Copyright @ 2012 See-Change Solutions
  32. 32. THANK YOU.See-Change Solutionspatrick@see-change.com.au au.linkedin.com/in/spedding @speddingwww.see-change.com.auCopyright @ 2012 See-Change Solutions

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