Quality Guru "

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Quality Guru "

  1. 1. Dr. W.E Deming<br />"Quality Guru"<br />Parminder Singh Grover<br />
  2. 2. About<br />W.E Deming (1900 – 1993)<br />From 1950 onward he taught top Mgt.<br />Invited to Japan <br />Regarded as having had more impact upon<br />Than any other individual not of Japanese heritage.<br />Just beginning to win widespread recognition.<br />Best known for his Japan work.<br />
  3. 3. Overview <br />Teaching & Philosophy can be seen through result.<br />Ford Company ><br />Deming received B.Sc in electrical engineering<br />M.S and Ph. D, both degrees in Physics & <br /> Mathematics.<br />Internship at Bell telephone.<br />
  4. 4. Cont'd<br />While working Japan Govt.<br />To witness economic growth that he predicted as a<br /> result of techniques.<br />Author of Out of the crisis 1986, The New Economics<br /> for Industry 1993.<br />In 1993, founded the Institute <br />
  5. 5. Philosophy <br />Deming taught that by adopting appropriate <br /> principles of Mgt.<br />In 1970, Philosophy summarized<br />Quality= Result of Work efforts / Total Cost<br />When people focus on Primarily on Cost<br />
  6. 6. System of Profound Knowledge<br />The Prevailing style of Mgt must undergo <br /> transformation.<br />Require view from outside<br />First step transformation of the individual.<br />Perceive new meaning to his life, to number.<br />Once individual understand Profound Know.<br />Basis for Judgment of his own decision & for <br /> transformation of the org that belong to.<br />
  7. 7. 14 Points<br />Constancy of Purpose<br />The New Philosophy<br />Cease dependence on inspection<br />End lowest tender contracts<br />Improve every process<br />Institute training on job<br />
  8. 8. Cont'd<br />Institute Leadership<br />Drive out Fear<br />Break down Barrier<br />Eliminate Exhortations<br />Eliminate arbitrary numerical targets<br />Permit pride of workmanship<br />
  9. 9. Cont'd<br />Encourage Education<br />Top Management commitment and action<br />
  10. 10. PDCA Cycle<br />
  11. 11. Deming Award<br />Established in December 1951<br />Originally designed to reward Japanese companies <br />The awards ceremony is broadcast every year in Japan on national television.<br />His teachings helped Japan build its foundation by which the level of Japan’s product quality<br />Two categories of awards are made annually, the Deming Prize for Individuals and the Deming Application Prize.<br />
  12. 12. Thanks……@Parminder Singh Grover<br />

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