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Quality Guru "

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  • 1. Dr. W.E Deming
    "Quality Guru"
    Parminder Singh Grover
  • 2. About
    W.E Deming (1900 – 1993)
    From 1950 onward he taught top Mgt.
    Invited to Japan
    Regarded as having had more impact upon
    Than any other individual not of Japanese heritage.
    Just beginning to win widespread recognition.
    Best known for his Japan work.
  • 3. Overview
    Teaching & Philosophy can be seen through result.
    Ford Company >
    Deming received B.Sc in electrical engineering
    M.S and Ph. D, both degrees in Physics &
    Mathematics.
    Internship at Bell telephone.
  • 4. Cont'd
    While working Japan Govt.
    To witness economic growth that he predicted as a
    result of techniques.
    Author of Out of the crisis 1986, The New Economics
    for Industry 1993.
    In 1993, founded the Institute
  • 5. Philosophy
    Deming taught that by adopting appropriate
    principles of Mgt.
    In 1970, Philosophy summarized
    Quality= Result of Work efforts / Total Cost
    When people focus on Primarily on Cost
  • 6. System of Profound Knowledge
    The Prevailing style of Mgt must undergo
    transformation.
    Require view from outside
    First step transformation of the individual.
    Perceive new meaning to his life, to number.
    Once individual understand Profound Know.
    Basis for Judgment of his own decision & for
    transformation of the org that belong to.
  • 7. 14 Points
    Constancy of Purpose
    The New Philosophy
    Cease dependence on inspection
    End lowest tender contracts
    Improve every process
    Institute training on job
  • 8. Cont'd
    Institute Leadership
    Drive out Fear
    Break down Barrier
    Eliminate Exhortations
    Eliminate arbitrary numerical targets
    Permit pride of workmanship
  • 9. Cont'd
    Encourage Education
    Top Management commitment and action
  • 10. PDCA Cycle
  • 11. Deming Award
    Established in December 1951
    Originally designed to reward Japanese companies
    The awards ceremony is broadcast every year in Japan on national television.
    His teachings helped Japan build its foundation by which the level of Japan’s product quality
    Two categories of awards are made annually, the Deming Prize for Individuals and the Deming Application Prize.
  • 12. Thanks……@Parminder Singh Grover