Appointment Desk

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Wouldn\'t it be great to show up to your business/practice and find 2 or 3 additional appointments booked without any effort. Appointment Desk lets your clients book appointments 24/7 by phone or web. Schedules fully configurable by you. Contact Phil Shames: pshames@gmail.com for more info.

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Appointment Desk

  1. 1. www.ITFrontDesk.com<br />Ontario Representative:<br />Phil Shames<br />905-570-6960<br />pshames@gmail.com<br />AppointmentDeskTMAutomated Phone and online scheduler<br />
  2. 2. Overview<br />
  3. 3. Benefits<br />1<br />Fully automated self-serve scheduling<br />2<br />24/7 appt scheduling via Online & Phone<br />3<br />Free your staff to take other responsibilities<br />4<br />Greater customer satisfaction and referrals<br />5<br />Instant return of investment (ROI)<br />
  4. 4. How does it work?<br />Staff via Computer<br />Customer via Phone<br />Customer via Online<br />Physician via PDA<br />
  5. 5. How are appt calls handled?<br />ITFrontDesk provides you with either phone number with your local area code <br />or toll-free number<br />
  6. 6. How does Self-serve Scheduling Work?<br />
  7. 7. Admin Portal Features<br />Appt Management<br />Working Hours<br />Reports<br />Customer Management<br />24/7 Web based access & Encrypted secure site<br /><ul><li>View detailed reports
  8. 8. Report of confirmed, canceled, no show status
  9. 9. Call report details with itemized minutes per call
  10. 10. Configure holidays and closed days
  11. 11. Edit weekly hours
  12. 12. Edit any specific date
  13. 13. Block any open time slots
  14. 14. Buffer times
  15. 15. Import / Export customer info
  16. 16. Edit customer info
  17. 17. Search customers
  18. 18. Custom fields for customer info
  19. 19. User privilege and access
  20. 20. Color coded calendar
  21. 21. Search appointments
  22. 22. Services with multiple block time
  23. 23. Reserved time slots </li></li></ul><li>Features<br />
  24. 24. Features<br />
  25. 25. Features<br />
  26. 26. -Thank You !<br />www.ITFrontDesk.com<br />Ontario Representative:<br />Phil Shames<br />905-570-6960<br />pshames@gmail.com<br />
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