Oracle CRM On Demand Overview

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    Oracle CRM On Demand Overview - Presentation Transcript

    1. Oracle CRM On-Demand Overview 1
    2. Oracle CRM On-Demand Overview 2
    3. Oracle CRM On-Demand Overview 3
    4. Oracle CRM On-Demand Overview 4
    5. Industry Solutions Robust Core Functionality Technology Framework Multiple Hosting Options Oracle CRM On-Demand Overview 5
    6. Oracle CRM On-Demand Overview 6
    7. Oracle CRM On-Demand Overview 7
    8. Only Oracle delivers multiple pre-built on demand CRM solutions that provide industry-specific capabilities at the UI, data model, and process levels Financial Services Life Sciences Referral/lead management Medical education/events management Household/contact management Complex relationship management Financial profiling and portfolio tracking Medical field sales planning and forecasting Customer analysis High Tech Automotive Asset management Dealer profiling Marketing fund management Vehicle & dealer service management Account, contact, & opportunity mgmt Retail and Fleet opportunity management Quota management Oracle CRM On-Demand Overview 8
    9. Oracle CRM On-Demand Overview 9
    10. Oracle Sales Prospector Oracle Sales Campaigns Oracle Sales Library Oracle Deal Management Oracle CRM On-Demand Overview 10
    11. Management Bottoms Up Applications Innovation Forecasts for Managers Social Sales 1.0 Collaborative ‘Stick’ Based Model ‘Carrot’ Based Model Transactional Sales 2.0 Hierarchical Sales for Sales Reps Top Down Productivity Visibility Applications Oracle CRM On-Demand Overview 11
    12. Features Benefits Oracle CRM On-Demand Overview 12
    13. Oracle CRM On-Demand Overview 13
    14. Oracle CRM On-Demand Overview 14
    15. Oracle’s CRM Applications Voice VM Call Center IVR On Recording Demand Monitoring Supervisor Users only need Internet access and a phone Oracle CRM On-Demand Overview 15
    16. Oracle CRM On-Demand Overview 16
    17. Oracle CRM On-Demand Overview 17
    18. Oracle CRM On-Demand Overview 18
    19. Oracle CRM On-Demand Overview 19
    20. Customers IT Organizations “I couldn't care one bit how the “I take responsibility for my company; application was running as long as the its data and its technology, I expect delivery price, usability, functionality high availability, complete security, and and performance meet my tight integration with my other systems requirements. There are times in our business cycles From an end user perspective, who when we cannot and will not allow cares if it is running multi-tenant or upgrades or patches to be installed…” single tenant in a virtualized environment” Price Usability Easy to Deploy Performance Availability Security Upgradeability Integration SaaS Vendors Oracle CRM On-Demand Overview 20
    21. Oracle CRM On-Demand Overview 21
    22. Oracle CRM On-Demand Overview 22
    23. Oracle CRM On-Demand Overview 23

    + Paul SantanielloPaul Santaniello, 8 months ago

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