Overview on CAPS offerConsulting in Architecture & Solutions PerformancePatrick Saint-Jean+33 1.58.22.54.45+33 6.15.92.26.38Patrick.saint.jean@logica.comSenior Manager Business Team leaderYazid BeniddirGilles Angot+33 1.58.22.41.08+33 6.15.19.02.61Yazid.beniddir@logica.com+33 1.58.22.52.73+33 6.89.34.26.10Gilles.angot@logica.comSenior Manager HRM Activity leaderSenior Manager CRM/BI/SCM Activity leader

No. 219 juillet 2009Consulting in Architecture and Performance of Solutions (CAPS)The Business Team strategicpositioningFor more than 10 years, our specialties are wide and complex integration projects of main ERP, CRM, SCM, HRMand BI solutions on the technical architecture side. Our methodology is based on architecture frameworks, as TOGAF, were we build and enhance technological foundations to achieve solutions SLA in line with companies constraints, evolutions and strategies. In these contexts, we drive and boost technical performance of the systems, the computing production industrialization and their deployment.OffersArchitecture overview: audit of the As Is and progress plan of the software packages technical architectures.Architecture design and model: technical base definition to manage software packages and support project team in integration stage.International deployment: technical core model definition and deployment processes industrialization.Production governance: model definition and solution exploitation industrializationChange management: technical and version upgrade of wide solutions.Main ClientsNatixis, AGF, Airbus, la Poste, Géodis, Poweo, EDF, GDF-Suez, Areva, SFR, France Télécom, Bouygues Télécom, Ministère de l’Education Nationale, Mairie de Paris Emblematic referencesNatixis : Reengeneeringof the accounting core for the finance & international invest bank, in a European regulation context and a fusion. Based on Oracle PeopleSoft Enterprise solution, the mission was to define and realize a technical base suitable for support 500 simultaneous connections and manage the integration of 4 million accounting writing a day. The architecture framework deployment provided us knowledge to answer to these demands in details. As a result, it became a new standard for the client for all its new projects.Portfolio CAPS

The Business Team strategicpositioning

Offers

Architecture overview: audit of the As Is and progress plan of the software packages technical architectures.

Architecture design and model: technical base definition to manage software packages and support project team in integration stage.

International deployment: technical core model definition and deployment processes industrialization.

Production governance: model definition and solution exploitation industrialization

Change management: technical and version upgrade of wide solutions.

Main Clients

Natixis, AGF, Airbus, la Poste, Géodis, Poweo, EDF, GDF-Suez, Areva, SFR, France Télécom, Bouygues Télécom, Ministère de l’Education Nationale, Mairie de Paris

Emblematic references

No. 319 July 2009The CAPS Business Team: Managers & Key Figures40 consultants10 managersRevenue: 5.8M€ERP: 2.1M€HRM: 1.7M€CRM: 1.8M€BI/SCM: 0.2M€Portfolio CAPS

No. 419 juillet 2009The Technical ArchitectureThe architecture has to be built as an answer to the company strategy and the trade stake.It support fundamental levels of performance exigency: Performance, Robustness, Flexibility and UpgradabilityEnvironmental & organizational practices adaptation: rationalization programs in the Information Systems impose internal standards and practices providing an easier appropriation of internal and external teams.Portfolio CAPSThe Logicaarchitecture framework guarantees the whole technical integration building are realized in their functional ambitions.The conceptual approach of the technical architecture is structured on the definition of strength Lines, which found the architecture dynamism.The plurality of technical and functional problematic is treated trough autonomousbuildings unified in a technical core model.Logica approach in models of architecture maturity, dissociates objectives supported by the solution and the imperative project, production necessities.

No. 519 juillet 2009The CAPS Meta Offers: Solution ArchitectureTo accompany the group on all wide integration projects, whatever is the software package environment, through a differentiating architecture method regarding competitors..Portfolio CAPSPreliminaryProgress PlanMigrationInternationalDeploymentComplex IntegrationsArchitecture Conception

To accompany the group on all wide integration projects, whatever is the software package environment, through a differentiating architecture method regarding competitors..

No. 619 juillet 2009To guarantee performance engagements in the building of an information system, whatever is the complexityThe CAPS Meta Offers: the Continuous Technical PerformancePortfolio CAPS Technical accompaniment of the functional workshops Identification of strength lines DAT & Dimensioning hardware Applicative optimization Technical pre-optimization Define pertinent performance indicators Tools/Measures on the indicatorsPublishing and historising performances Predictive Analysis and capacity planning Trade scenarios identification, and benchmark Fictive data generation Performance tests industrialization Load tests in step Performance referential construction

Technical accompaniment of the functional workshops

Identification of strength lines

DAT & Dimensioning hardware

Applicative optimization

Technical pre-optimization

Define pertinent performance indicators

Tools/Measures on the indicators

Publishing and historising performances

Predictive Analysis and capacity planning

Trade scenarios identification, and benchmark

Fictive data generation

Performance tests industrialization

Load tests in step

Performance referential construction

No. 719 July 2009Portfolio CAPSSolution Architecture Progress Plan Architecture Conception Complex integration of solutions International deployment Migrations

Progress Plan

Architecture Conception

Complex integration of solutions

International deployment

Migrations

No. 819 July 2009Portfolio CAPSLogica Architecture FrameworkThe LMC technical architecture approach on major solution integration projects is founded on famous architecture frameworks, enriched by IT Service Management measures for organizational, configuration management and industrialization areas.Foundations of the architecture are issued from standardization IS programs, observed through trade stakes.This iterative procedure is applied to the whole life cycle of the software solution, which first step is the building of a technical core model.Huge evolutions are treated as a coherent and industrialized matter, through a controlled evolution of this core model.

Foundations of the architecture are issued from standardization IS programs, observed through trade stakes.

This iterative procedure is applied to the whole life cycle of the software solution, which first step is the building of a technical core model.

Huge evolutions are treated as a coherent and industrialized matter, through a controlled evolution of this core model.

No. 919 July 2009Logica Architecture FrameworkRoles identificationTechnological standards and norms understandingGlobal shared services understandingCurrent technical overhaul programs, their maturity level and their scheduling identificationTechnical and production organizational processes analysisPerimeter, stake and company objects definitionGeographical and organizational structure definitionTrade objects and requirements formalizationTrade processes, functions and services listingOrganizational changeSkill transferTechnological referential formalizationApplicative modelingStream modelingProcesses modelingService library identificationPerformance testsRobustness testsIntrusion testsHardware & software technical infrastructure identificationSystem, network and middleware mean identificationLacks and weaknesses identification for major retained scenariosPalliative solutions identification and impact analysisImplementation project follow-upPerimeter adjustmentPlanning adjustmentConfiguration managementDeliverable managementImpact survey on the Information System and other connate projects. Projects prioritization & scheduling Loads and costs finalizationSchedule implementation planning setupPortfolio CAPS

Roles identification

Technological standards and norms understanding

Global shared services understanding

Current technical overhaul programs, their maturity level and their scheduling identification

Technical and production organizational processes analysis

Perimeter, stake and company objects definition

Geographical and organizational structure definition

Trade objects and requirements formalization

Trade processes, functions and services listing

Organizational change

Skill transfer

Technological referential formalization

Applicative modeling

Stream modeling

Processes modeling

Service library identification

Performance tests

Robustness tests

Intrusion tests

Hardware & software technical infrastructure identification

System, network and middleware mean identification

Lacks and weaknesses identification for major retained scenarios

Palliative solutions identification and impact analysis

Implementation project follow-up

Perimeter adjustment

Planning adjustment

Configuration management

Deliverable management

Impact survey on the Information System and other connate projects.

Projects prioritization & scheduling

Loads and costs finalization

Schedule implementation planning setup

No. 1019 July 2009Throughprinciples of governance and security, conception of a technical core model is based on : The applicative architecture,the interoperability, and the accessibility,The infrastructure architecture.The architecture is piloted by the group strategy ambition:Practices and tools convergence, Referential & common services unification,Cost rationalization by industrialization of the exploiting devices.Constitution of operational support centersLocal specificities are analyzed to measure their impact on the global architecture:Development: type and developing scaleRespect of the eco-systems: suppliers, customers, competition and market.Behavior: load peaks, holidaysTechnical deployment capacitySkills and industrialization level.The architecture strength lines are established as follows: :Central Architecture, activity continuity plan and local access means, Architectures in continental Data-Centers, or by subsidiaries, consolidation and data replication processes, Architecture, offshore, interoperability, consolidation and local competence management processes.Architecture Strength LinesPortfolio CAPS

The architecture strength lines are established as follows: :

Central Architecture, activity continuity plan and local access means,

Architectures in continental Data-Centers, or by subsidiaries, consolidation and data replication processes,

Architecture, offshore, interoperability, consolidation and local competence management processes.

No. 1119 July 2009Maturity Models of a Technical ArchitectureIn order to dread the architecture solution in all its dimensions in production, LMC has defined an approach base on 3 observable levels.Portfolio CAPS

No. 1219 July 2009Design of a Technical ArchitectureLine infrastructure on businessTo transform key business needs into structuring technical constraints.To integrate company norms and standards.To identify strength, alternatives and make the arbitration easier.Bests practices and experience return.Industrialize production processBuild the Technical Core ModelTo make converge performance, scalability, reliability, availability and security works.To formalize a configuration management and a industrial management of the applicative environments.To define exploitation organizationTo constitute a n efficient technical support center.Rationalize resources Take into account LOCALISATIONSTo identify technical resources needs to answer to the constraints exposed in Line (1) step.To constitute a directory of shared servicesTo rationalize infrastructures To make practices and technological tools converge.Portfolio CAPS

To transform key business needs into structuring technical constraints.

To integrate company norms and standards.

To identify strength, alternatives and make the arbitration easier.

Bests practices and experience return.

To make converge performance, scalability, reliability, availability and security works.

To formalize a configuration management and a industrial management of the applicative environments.

To define exploitation organization

To constitute a n efficient technical support center.

To identify technical resources needs to answer to the constraints exposed in Line (1) step.

To constitute a directory of shared services

To rationalize infrastructures

To make practices and technological tools converge.

No. 1319 July 2009Technical Accompaniment for Subsidiaries DeploymentTo control the impact of successive deployments in subsidiaries of the applicative solution, in terms of QoS and stability, a building model for the architecture has been defined in 3 levels:Setup of a Common Technical Base (STC):Rationalization of the hardware infrastructure and of the shared services,Integration of the applicative configuration management practices,Setup of an architecture unifying optimization of the Total Possession Cost and preservation of local QoS.Definition and setup of Technical Core Model instances (CMT):Preservation of the trade core model,Standardization of the approach and of the technologiesRationalization of the costs and realization delays, Building of the production plan et governanceSubsidiaries deployment pack (PDF):Pick-up charge of localizations,Production plan adjustments.Portfolio CAPS

No. 1419 July 2009The Subsidiaries Deployment Pack contains the whole elements to guarantee a quick and secure deployment for each new subsidiary.It is composed of the following elements:A cartography of the final user computers, printers and required updates (hardware and software) to guarantee a local performance level,The needs analysis in terms of bandwidth and upgrades – locally and globally-, An applicative security at two levels: a security level for the entire subsidiaries group of a CMT instance, and a second level dedicated to the each subsidiary.An exhaustive list of configurations, data and specific objects for the subsidiary, beyond the functional core model,The organization in terms of treatment capacity (batch files, parallelization level),The management of data restoration and interfaces,The batch production plan of the subsidiary and its impact on the BPP on the CMT instance it refers to,The scheduling of the jobs needs by the subsidiary deployment, in adequacy with the global planning of the deployment project.Technical Accompaniment for Subsidiaries DeploymentPortfolio CAPS

No. 1519 July 2009Portfolio CAPSSolution ArchitectureThe Continuous Technical Performance

No. 1619 July 2009The Technical Performance ContinuesThe systems performance is a continuous process which traverse each project and continues in production3 main steps can be distinguished, which key points are:Portfolio CAPS

No. 1719 July 2009The technical configuration of the production system has to be qualified in upstream from all release of an evolution that can potentially impact the system performance.This qualification step must be industrialized through an automated process called « Performance Benchmark ». This iterative process can be split up into 4 main steps:The Technical Performance Continues, focus on the Test ManufacturePortfolio CAPS

No. 1819 July 2009Portfolio CAPSSolution ArchitectureMain References

Major ReferencesNo. 19Portfolio CAPS

No. 20Major ReferencesPortfolio CAPS

No. 21Références majeuresPortfolio CAPS

No. 2219 July 2009Portfolio CAPSSolution ArchitectureOffers cards

No. 2319 juillet 2009Description Offer CardPortfolio CAPS

No. 2419 juillet 2009Description Offer CardPortfolio CAPS

No. 2519 juillet 2009Description Offer CardPortfolio CAPS

No. 2619 juillet 2009Description Offer CardPortfolio CAPS

No. 2719 juillet 2009Description Offer CardPortfolio CAPS

No. 2819 juillet 2009Description Offer CardPortfolio CAPS