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MCI Emerging Market Workshop for US Associations - Introduction 2009
 

MCI Emerging Market Workshop for US Associations - Introduction 2009

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Why Emerging Markets?

Why Emerging Markets?
Global growth trends & impact on associations
Global partner model – EMEA, Asia, Latin American

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    MCI Emerging Market Workshop for US Associations - Introduction 2009 MCI Emerging Market Workshop for US Associations - Introduction 2009 Presentation Transcript

    • Emerging Markets China & Middle East
      • Vivian Friess, MCI China
      • Ajay Bhojwani, MCI Dubai
      • Peter Turner, MCI Business Dev US Market
      • August 2009
    •  
    •  
    • Session Focus
      • Why Emerging Markets?
      • Global growth trends & impact on associations
      • Global partner model – EMEA, Asia, Latin American
    • Global + Local MCI Offices in the World 35 Office in 19 countries 4 Offices via the SmithBucklin - MCI Global Partnership ID Regional Offices Brussels, Dubai, Singapore, Buenos Aires, Rio de Janeiro ID National Offices London, Paris, Mumbai, Beijing, Shanghai, Tokyo
    • AM&C Practice - 19 Years of Expertise & Experience B G
      • AM&C
      • Research & Bus. Planning
      • Product Development
      • Membership Development
      • Member Services
      • Business Development
      • Marketing & Communications
      • Chapter Management
      • Meetings
      • Advocacy
    • MCI – Operational Scale 22 Associations under Management 60 Core PCO assignments 12 Preferred Vendor Agreements More than 150 Corporate References EUR 210 M budget under management 1’500+ projects 300’000 delegates managed 1’000’000 room nights 800+ Multicultural Multilingual Team mates 24 Offices in Europe & Latin American 10 Offices in Asia & Middle East 4 Offices in the USA Global Alliance 5
    • 100+ Association clients of which 77 are long-term relationships Engineering & ICT Professional Services Healthcare & Science
    • Why Emerging Markets?
    • Ability to Scale operations to local demand growth Capacity to Deliver locally relevant products & services Key Takeaway - Common Success Factors
    • What region grew the fastest since 2001?
    • What region grew the fastest since 2001?
    • Why? ….. Rapidly Expanding Middle Class
    • Why? ….. Rapidly Expanding Middle Class
    • Why? ….. Rapidly Expanding Middle Class Codes & Standards Generally Accepted Practices
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
    • Global Growth Trends
      • 24/7 Global Project Management – requiring interoperable standards & practices from body of knowledge to practices
      • Outsourcing (Asia) spreads to white collar (BPO)
      • Asian skill “gaps” in knowledge application
      • Customer service expectation is global whether NY, London, Dubai, Singapore
      • Massive fluctuation in youth and aged groups with new consumer habits, learning modes, and supply of labor
      • Workforce mobility & diversity acceleration – global expats; cultural assimilation
      • Emerging market’s growing middle class demands for goods and services
      • Knowledge becoming more diffuse (Asia)
      • As standards of living rise demand for "non formal" education grows
    • Global Growth Trends
    • Globalization’s Impact on Associations Global Scale 370,000 96,300 95,000 85,000 84,000 64,000
    • Indian university system couldn’t supply enough “qualified” engineers On WIPRO Campus 300 professors 350 new employees every MONDAY! (constant 3150 students) Track 1: 12-14 week mandatory programs Track 2: “graduate level” voluntary (career dependent) Weeds out Builds “project ready” staff Reduces staff turnover to 1%
    • Global Partner Model
      • Serving nearly 40,000 members globally – but business (certification, training and membership growing outside US)
      • Standard in production and inventory management, operations management, and supply chain management
      • Certification
        • CPIM Certified in Production and Inventory Management - introduced over 30 years ago more than 85,000 certified individuals
        • CSCP Certified Supply Chain Professional – introduced in 2006 and has grown dramatically
    • American Production & Inventory Control Society Partner infrastructure
      • International Associates (IAs)
        • Non-profit
        • Membership
        • Distribution of materials
        • Exam support and administration
        • National conferences
        • Seminars
      • Authorized Education Providers (AEPs)
        • For-profit or non-profit
        • Course delivery
        • Workshops
        • Seminars
    •  
    •