Usability Testing     Research Design
Identify users/audiences                                 Understand user needs & goals                  Requirements      ...
Identify users/audiences              interviews ✥                                 Understand user needs & goals          ...
Usability evaluation methods:                                               BGW                                           ...
Usability testing                    User                    Interface                    Questionnaires                  ...
Sample task:Find a pinkHello Kittypotato peelerand add it toyour cart
Usability Metrics
1   Performance2   Issue metrics3   Behavioral4   Self-reported
1   PerformanceTask success Time on task   Errors   Efficiency2   Issue metrics3   Behavioral4   Self-reported
1   PerformanceTask success Time on task   Errors      Efficiency2   Issue metrics      Identify Issue           Issue Seve...
1   PerformanceTask success Time on task   Errors      Efficiency2   Issue metrics      Identify Issue           Issue Seve...
1     PerformanceTask success Time on task                 Errors       Efficiency2    Issue metrics           Identify Iss...
The Usability Test
1   Opening2   Pre-session Questionnaire3   UT Session: Tasks4   Post-session Questionnaire
1   OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2   Pre-session Questionnaire 3   UT Session: Tasks 4   Post-se...
1    OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2   Pre-session QuestionnaireAny variables that could influence...
1    OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2   Pre-session QuestionnaireAny variables that could influence...
1    OpeningA. Introductions B. Explanation C. IRB D. Qs???  2   Pre-session QuestionnaireAny variables that could influenc...
Usability testing: Planning  Equipment           Questionnaire  Location            s                      Tasks          ...
Upcoming SlideShare
Loading in …5
×

usability testingplanning

1,660 views
1,673 views

Published on

Published in: Technology, Design
0 Comments
1 Like
Statistics
Notes
  • Be the first to comment

No Downloads
Views
Total views
1,660
On SlideShare
0
From Embeds
0
Number of Embeds
1
Actions
Shares
0
Downloads
0
Comments
0
Likes
1
Embeds 0
No embeds

No notes for slide
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • \n
  • usability testingplanning

    1. 1. Usability Testing Research Design
    2. 2. Identify users/audiences Understand user needs & goals Requirements Analysis Understand client needs & goalsR e s e a r c h Technical requirements & limitations Conceptual Research previous versions Design Research competition Mockups & Use cases Prototypes Task analysis Information architecture Production Mockup generation Mockup evaluation Launch Production Quality assurance User problem tracking
    3. 3. Identify users/audiences interviews ✥ Understand user needs & goals surveys ✥ Requirements Analysis Understand client needs & goals observationsR e s e a r c h Technical requirements & limitations Conceptual Research previous versions Design Research competition Mockups & Use cases Prototypes Task analysis ✥ card sorting ✥ Information architecture Production Mockup generation focus groups ✥ user testing Mockup evaluation Launch Production heuristic evaluation ✥ user testing Quality assurance surveys ✥ User problem tracking observations
    4. 4. Usability evaluation methods: BGW ch12 Usability inspection Group walkthrough Usability testing http://www.clker.com/clipart-15943.html
    5. 5. Usability testing User Interface Questionnaires Observation
    6. 6. Sample task:Find a pinkHello Kittypotato peelerand add it toyour cart
    7. 7. Usability Metrics
    8. 8. 1 Performance2 Issue metrics3 Behavioral4 Self-reported
    9. 9. 1 PerformanceTask success Time on task Errors Efficiency2 Issue metrics3 Behavioral4 Self-reported
    10. 10. 1 PerformanceTask success Time on task Errors Efficiency2 Issue metrics Identify Issue Issue Severity3 Behavioral4 Self-reported
    11. 11. 1 PerformanceTask success Time on task Errors Efficiency2 Issue metrics Identify Issue Issue Severity3 Behavioral Obs:Verbal bhvr Obs: Nonverbal bhvr4 Self-reported
    12. 12. 1 PerformanceTask success Time on task Errors Efficiency2 Issue metrics Identify Issue Issue Severity3 Behavioral Obs:Verbal bhvr Issue Severity4 Self-reported Ease Satisfaction Clarity Comprehension etc.
    13. 13. The Usability Test
    14. 14. 1 Opening2 Pre-session Questionnaire3 UT Session: Tasks4 Post-session Questionnaire
    15. 15. 1 OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session Questionnaire 3 UT Session: Tasks 4 Post-session Questionnaire
    16. 16. 1 OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session QuestionnaireAny variables that could influence metrics: demographics,familiarity, attitudes, etc. 3 UT Session: Tasks 4 Post-session Questionnaire
    17. 17. 1 OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session QuestionnaireAny variables that could influence metrics: demographics,familiarity, attitudes, etc. 3 UT Session: TasksA. Pre-task questionnaire C. Post-task questionnaireB. Task D. Post-task interview 4 Post-session Questionnaire
    18. 18. 1 OpeningA. Introductions B. Explanation C. IRB D. Qs??? 2 Pre-session QuestionnaireAny variables that could influence metrics: demographics,familiarity, attitudes, etc. 3 UT Session: TasksA. Pre-task questionnaire C. Post-task questionnaireB. Task D. Post-task interview 4 Post-session QuestionnaireA. Satisfaction B. Organization C. Clarity D. Aesthetics
    19. 19. Usability testing: Planning Equipment Questionnaire Location s Tasks Forms

    ×