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Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
Task Analysis
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Task Analysis

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  • 1. Task Analysis
  • 2.
  • 3. Surveys
    Interviews
    Focus groups
    Ethnography
    User Research
    Task Analysis
    Personas
    Scenarios
    Use Cases
    HTA
    Requirements Definition
  • 4. Persona
    A composite profile of a typical user representative of a user (stakeholder) group.
  • 5. Persona
    Undergraduate CGT student
    Name: …
    Age: …
    From: …
    Interests: …
    Typical day: …
    Computer/Internet use: …
    Relevant goals: …
    Relevant behaviors: …
  • 6. Why Personas?
    Design for SPECIFIC individuals with SPECIFIC needs.
    Remember!
    Personas are based on research!
  • 7. Scenario
    A specific story describing how a persona would interact with the product over the course of a day.
  • 8. Scenario
  • 9. Use case
    Step-by-step description of how a persona would accomplish a typical task, including system responses.
  • 10. Use Case: Download course syllabus
    • Brenda types in URL
    • 11. System displays login page
    • 12. Brenda enters user name & password
    • 13. System displays list of courses
    • 14. Brenda clicks course link
    • 15. System displays course home page
    • 16. Brenda searches for syllabus, clicks syllabus
    • 17. System asks: Open or Save?
    • 18. Brenda clicks Save
    • 19. System asks Where?
    • 20. Brenda selects destination folder; clicks OK
    • 21. System initiates download
  • Surveys
    Interviews
    Focus groups
    Ethnography
    User Research
    Task Analysis
    Personas
    Scenarios
    Use Cases
    HTA
    Requirements Definition
  • 22. Hierarchical Task Analysis
    Break-down of a typical task into the smallest sub-tasks.
  • 23. Hierarchical Task Analysis
  • 24. Requirements Definition
    List of information, features, capabilities personas require to accomplish their goals.
  • 25. Surveys
    Interviews
    Focus groups
    Ethnography
    User Research
    Task Analysis
    Personas
    Scenarios
    Use Cases
    HTA
    Requirements Definition

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